Care Homes Owned by Church Farm Care

From the moment my father moved into the care home, I have been deeply impressed by the exceptional standard of care provided. Caring for someone living with dementia requires patience, compassion, and expertise, and the team consistently demonstrates all of these qualities every single day.

The warmth and kindness of the staff have made an enormous difference. They treat every resident with genuine dignity and respect, creating a welcoming and reassuring environment where individuals feel safe, valued, and understood. Their positive attitude is infectious, and they approach every challenge with professionalism, empathy, and a smile.

What stands out most is the tremendous support they provide, not only to the residents but also to their families. Communication is excellent, and the staff are always willing to listen, offer reassurance, and adapt to changing needs. Their flexibility and responsiveness gives me great confidence that my father is receiving the best possible care.

My dad passed away in Feb 2026, he had been in Rusticus for a few years and the general care was really good from what I could see. The staff were always busy supportinfg residents. A few things I had flagged which were an ongoing issue are as follows:

1. Loss of clothes, washing soap etc and it ending up with other residents. So poor organisation of the laundry and then it finding it's way back to the correct resident.

2. Clothes and belongings being shoved into cupboards untidily, not enough cupboard or draw space.

3. I hadn't raised this but I always thought the mattress my dad had was not of great quality.

4. Smell - Always an unpleasant smell on entering the care setting on bluebell ward. This was partially sorted for a short time but there was always a smell which leads me to think there isn't enough staff to keep the home constantly clean. There are also other aids than can neutralise smells which probably needs to be looked at.

Really nice environment for my husband. After all the different places my husband went, I could see a difference In His care from the moment he arrived here. He was well looked after by the staff and he was happy and contented as he could be till the end. Thank you

My husband was in Rusticus for two and a half years, until his death in February 2026. From his first day to his last, the care was outstanding. His different stages of the dementia were met with understanding. He, at times, certainly needed expert care, attention and understanding. At all times he retained his dignity. I also wish to thank all the staff involved with caring for me too! Talking to me, laughing with me when possible and me knowing that when I left my husband he was in good hands. When he died they showed their respect for him and their love. All I can say is "Thank you."

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The care home provide so many different activities for the residents - We couldn't , as a family wish for anywhere better for our mum. Thank you so much x

snacks and treats are offered at regular intervals . My friend isn't mixing well but does join in activities if encouraged, from what I've witnessed no one is left out. In fine weather residents can access the amazing gardens, sometimes there is entertainment outdoors, being there on a regular basis I have enjoyed many musicians entertaining the residents, there are also animals brought in, giving residents the chance to hold creatures such as snakes!! I believe Wren Hall has given him some life back...

We are very happy that he is being well looked after by a caring team

Very happy that we found this care home for my mother

My mother has been a resident of Field House for the past 16 months. The major strength of this home are the staff who show kindness, compassion and outstanding care on a daily basis. My mother is treated with dignity and is always shown respect by all who care for her. It is very difficult leaving a vulnerable person in the care of others but I am 100% confident that Field House is the best place my mother could be in.

The facilities at Wren Hall are excellent, but the gardens deserve a special mention. They are beautifully maintained, peaceful, and one of my mum's favourite places to relax. She also enjoys taking part in visits outside the home whenever possible. Which enhances her quality of life.

She moved from another care home who couldn't meet her needs. Since being at Cotgrave, she is less aggressive, showers regularly and always looks well cared for (not the greasy hair she had before). The staff are amazing with her and obviously very experienced with dementia patients. Would thoroughly recommend!

This is a well managed care home. Staff od all they can to look after clients individual needs and make family members welcome and listened to.

The care given by the staff at Church Farm at Field House has been excellent. My Mum came into the home mid December 2025 and the staff have enabled Mum to settle into the home incredibly well. The care is considered, compassionate, respectful and inclusive. The management are very responsive to requests. I cannot speak highly enough of both management and care givers. The home is also very supportive of all of Mum's family. I would not hesitate to recommend Church Farm at Field House to others.

Field House is a very welcoming environment. The care team are remarkable for their warmth and hard work. Visitors are treated respectfully, and concerns are listened to and acted upon. If problems arise, as they will in an imperfect world, the team will work with residents and their families to come up with solutions in a friendly and cooperative way. All residents are looked after with care and treated with dignity and tact. The patience and dedication of the care staff is remarkable and is significantly better than in many other homes I have visited. I think this stems from good management. The manager, nursing staff, care workers and administrators are all very approachable. As a relative or friend visiting the home regularly, I am made to feel like "part of the family". I have a huge respect for the hard and often demanding work done at Field House, where there is clearly a desire to do the very best for all the residents, no matter what difficulties they face.

We only wish she had been able to spend longer here. Thank you Church Farm for the happy memories at the end of a hard journey.

The staff at Church Farm are all brilliant and offer the best standard of care to our family. It's always a friendly and welcoming place to visit and I really believe they're one of the best care homes around. The staff go above and beyond to not just offer the best care for the residents but also to support and offer advice to their wider family. I feel reassured that my parent is in the best possible place to help them and me through the challenges of dementia. Having experienced a below-par care home previously, we're very grateful to have found Church Farm. 5 stars all round!

Wren Hall is such a homely friendly place to be.

Went to dad's care plan meeting. Found this incredibly comforting, there knowledge and genuine care about his well fare. Brilliant . I felt listened to, and totally believe dad his in the best place for his needs, thank you

The staff were helpful and gave me the opportunity to be part of the caring for my wife and they showed kindness towards me as my wife's life ended.

My sister was at Skylarks WB she was treated very badly. She had 2 bad chest infections in bed most of the time with bed sores & asleep most of the time. 1 of the staff & her friends had it in for my sister regarding a certain non-resident coming in regularly for meals. We didn't mind it he always had his meal first & plenty of it. We felt sorry for the residents waiting for their meals. On my sister's birthday 2 of his friends came in demanding cake first before my sister. I thought it was a very cruel thing to do They made her wait till last for her food when it was cold. Also make her wait until last for ice lollies, while some staff were eating theirs. Not taken to the toilet regularly. Also she was taken away from her friends because there was no hoist in that room. Bearing in mind she could not walk or talk. Some of the residents used to stroke her hair, my sister loved it. But what hurts most how heartless the management could be. Not asking how she was, no condolences, nothing.