Wren Hall Nursing Home

234 Nottingham Road, Selston, Nottingham NG16 6AB

Wren Hall Nursing Home, Nottingham, Nottinghamshire
Wren Hall Nursing Home, Nottingham, Nottinghamshire
Wren Hall Nursing Home, Nottingham, Nottinghamshire

Wren Hall Nursing Home is a purpose-built accommodation linked to the original Wren House set in its own mature grounds of approximately two acres. It is situated at 234, Nottingham Road, Selston, a quiet village in Nottinghamshire, only a few minutes from Junction 27 on the M1 motorway.

Day to day running of the Home is led by the Manager/Matron, Mrs Astle, who as a Registered General Nurse, works "Hands on" acting as role model team leader, mentor and friend. The Wren Hall team comprises a total of around sixty five persons dedicated to providing the highest quality of nursing care, twenty four hours per day, to all Residents.

Wren Hall is equipped with modern up-to-date facilities in accordance with the NHS and the National Care Standard Commission's guidelines. Wren Hall accommodates a community of forty-one Residents, who are elderly and frail and may be physically or mentally disabled, all of whom require nursing care.

The accommodation is laid out on two floors with eleven rooms on the ground floor and nineteen on the first floor. A passenger lift in the reception gives ready access to the upper floor.

Please visit their website for further details.

Owner: Wren Hall Nursing Home Ltd

Person in charge: Anita Astle (Matron)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 53 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Stroke

Admission Information: Support everyone to feel at home.

Single Rooms: 39

Shared Rooms: 7

Rooms with ensuite WC: 39

Weekly Charges Guide: Nursing Care Single £684 – £743 , Nursing Care Shared (per person) from £664 (These prices are only a guideline, please contact Wren Hall Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Wren Hall Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Wren Hall Nursing Home has a Review Score of 9.8 (9.848)

The Review Score of 9.8 (maximum of 10) for Wren Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Wren Hall Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.848 for Wren Hall Nursing Home is calculated as follows: ( (288 Excellents x 5) + (45 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 336 Ratings = 4.848

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Wren Hall Nursing Home is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 22 Reviews ÷ 10.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wren Hall Nursing Home?

  • Extremely LIKELY
    28
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wren Hall Nursing Home

  • Daughter of Resident/Service User
    11
  • Wife of Resident/Service User
    5
  • Husband of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Resident / Service User
    2
  • more

I am absolutely amazed and in awe of the staff in the Garden Row lounge at Wren Hall. My mum has proved to be very challenging, behaviour wise in the last couple of years, however, the staff in Garden Row have worked wonders. She is so much calmer and settled, this has made my visits so much easier and pleasant. I will never be able to thank them enough. The atmosphere is so lovely and friendly. My mum and I are so lucky to have such wonderful people in our lives.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have visited Wren Hall regularly over the past three years and without a doubt, it provides excellent care for its residents. This care is delivered in a warm inclusive atmosphere where each individual's needs are catered for by a dedicated team of trained staff. The home is led and managed with great skill and attention to details. The positive welcoming ethos of the home is radiated by all who work there. I leave my mother knowing that she is safe, that her needs are recognised and catered for and importantly that she is treated as a valued individual. I recommend Wren Hall without hesitation.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wren Hall has an open and inviting appearance.
The walls and communal areas are all decorated with stimulating and interesting artefacts from daily life.
Residents and visitors alike can and do wonder in all the lounges and garden areas.
The staff and carers are always pleasant and greet people with their Christian names from day one, which is very impressive.
On the whole a very caring residential home.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was extremely worried about putting mum in a care home. I needn't have worried. The staff at Wren Hall Nursing Home have been brilliant. Mum like many of the residents suffers from dementia. They know when she is quiet to leave her alone then other times when she feels chatty they spend time talking to her. The rooms and facilities are lovely, not like a hotel but a family home. The food is excellent and the general atmosphere is friendly.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ever since I chose Wren Hall Nursing Home for my mum, I have been delighted with the care that she has received here. All the staff I have come into contact with have demonstrated excellent qualities in terms of the high standard of care they give to her. They see beyond mum's dementia and get to the person she still is. They know her vulnerabilities and understand that the challenging behaviour she exhibits is a result of her anxieties and her dementia. They provide a stimulating, safe environment which is much better than many care homes where residents stare at a TV screen all day. I could not wish for a better environment for Mum to spend her time.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely care home. Mum is very happy here.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been a resident at Wren Hall for 4.5years. The staff in her lounge are exceptional, always cheerful and always willing no matter what is asked of them.
I have total peace of mind that my mother is receiving excellent personal care when I am not there.
Kitchen staff are brilliant.
I have already recommended this care home.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife is well cared for and has settled in very well. The carers and everyone involved are doing an excellent job. I have no complaints whatsoever, it's a fantastic care home.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wren Hall is a fantastic care home. My mother has been living there for several years and her care has been amazing. The staff are well trained in the care of people with dementia and their compassion and professionalism are obvious. The place is cheery, bright and colourful and always kept spotless. For Mum's birthday, we were able to bring a couple of donkeys to the beautiful gardens and were provided with a wonderful family birthday tea and cake. It gave us a lovely day to remember.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has been a resident at Wren Hall since January 2017. Wren Hall came recommended to us and we have not been disappointed. There always seems to be enough staff on duty, they are friendly, seem happy in their work and always show that nothing is too much trouble. The residents are treated with dignity at all times and the relatives are treated with the same level of friendliness and respect. The rooms and facilities are good and the food is not only excellent but served with great presentation and care.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother has been in Wren Hall for 10 months. She receives exceptional care on a daily basis which cannot be said of the previous homes she was a resident at. Family and friends always comment that it is a pleasure to visit her as they always leave smiling after interaction with staff. All staff are a credit to the home from maintenance to cooks to cleaners to carers. A fantastic place!

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think the care is brilliant and the carers are so good. They show a lot of love and patience with the residents. To me, it's like a 'home from home'. My husband is well looked after and I don't worry about him when I am not there.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I attend the day care at Wren Hall once a week on Friday's. The staff are very caring, courteous and helpful, the meals are excellent. I am very satisfied with the above and look forward to my visits every week.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been extremely pleased with the excellent all round care that my father has received while he has been at Wren Hall.
It is a friendly, welcoming, supportive place with a calm atmosphere.
It is a 'happening' place - lively things go on and the whole staff team is very approachable.
Good management and good care are at the heart of Wren Hall.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

After visiting every care home within a 10-mile radius of my home, there is only one place I would want my husband to be and that is Wren Hall Nursing Home.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 22 Mar 2017:

Dear Gill
Thank you for your immense support and for trusting your husband into our care.
Best wishes
Anita

Wren Hall Nursing Home should be used as an example to all other homes. There are no negatives! The care and love given to my father is faultless which matters massively to us. We are saddened that our father's health is such that we can't care for him ourselves but Wren Hall takes all that guilt away with their exemplary care next best thing to home. All the staff are caring, cheerful, hard working, professional, warm and committed to giving the best support possible. Also always bringing new methods and developments five stars!

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 22 Mar 2017:

Thank you. Jackie.
We love supporting your Dad who is a great character.
Thank you for believing in us.
Best Wishes
Anita

I find the nursing home excellent, staff etc. Nothing is too much trouble, helping people. My wife is a resident here. She is well cared for.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 22 Mar 2017:

Thank you James B.
We feel fortunate to be trusted and supported by wonderful families such as yours.
Best wishes
Anita

My wife has been in Wren Hall Nursing Home for the last two years. She has frontal lobe dementia. It has been a very difficult time for myself and my wife, but the standard of care, love and affection shown to my wife and support to myself has been outstanding. As my wife is only 66 years old and her behaviour has been very much a problem, the time and attention she has received from all the staff at Wren Hall Nursing Home is truly remarkable in getting her to settle and also the wide range of activities they involve her in. They really do care about everything.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been a resident at Wren Hall Nursing Home for two and a half years. She is nearly 97 and suffers from dementia. I cannot praise highly enough the level of love, care and compassion with which she is treated. My mum feels safe, loved, respected and wonderfully cared for. All staff understand and connect with residents on an individual, personal level and benefit from the 'Wren Hall Nursing Home magic'. Wren Hall Nursing Home is outstanding and acts as a beacon to how care for the elderly should be. Thank you!

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 22 Mar 2017:

Dear Pam
Thank you for trusting your Mum into our care.
Thank you for all the support that you and John offer us in our quest to do our best to deliver high-quality care/support/services to our amazing Wren Hall family.
Best wishes
Anita

Myself and the family visited many many care homes (all more than once) but once we visited Wren Hall, we all knew that this was the home we wanted for our relative. We have never regretted that decision and feel so lucky to have found such a beautiful, very caring home.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 22 Mar 2017:

Dear Patricia
Thank you for trusting your Hubby into our care.
Thank you for all the support that you offer us in particular, the mounds of washing up that you have done.
Best wishes
Anita

Staff are friendly, professional and caring. The atmosphere is upbeat and pleasant. Needs are met immediately.
Tidy and safe environment. Any family who asks for information or has any concerns have this given freely and quickly. My nanna is encouraged to do the pots and things for herself to promote independence. My mum wants to move in and she's in her forties.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 22 Mar 2017:

Thank you C L, hopefully, it will be a very long time before your Mum ever needs our help although we feel honoured that your Mum would want us to support her!
Best Wishes
Anita

My husband is very well cared for, his dignity is respected at all times. His general health has improved so much since being in care. The staff know how to care for all his moods and how to cope with him in difficult situations.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 22 Mar 2017:

Thank you, C F, for your kind comments and for all your support.
We feel honoured to be trusted to care for wonderful individuals such as your hubby!
Best Wishes
Anita

I think the care they provide is very good and the staff are very caring towards the residents they are always very patient with the residents when it comes to helping them with food and drinks and other things that need attending to.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mum became a resident at Wren Hall Nursing Home just over two years ago. During this time, the care and attention she has received has been second to none. The staff are absolutely wonderful, nothing is too much trouble for them. I cannot praise and thank them enough.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 13 Jun 2016:

Thank you Keith for your praise and for trusting your Mum into our care.

My mum-in-law has been a resident of Wren Hall for almost two years and she has flourished in that time. Now in her mid 90s and experiencing significant dementia, she settled extremely easily into the wonderful community that exists because of the incredible individual love and attention that all members of staff show her, and others in their care. Leadership is totally committed to providing an outstanding ethos and environment and all staff - nurses, carers, domestic, catering - buy into the shared values and vision. Staffing levels are generous; each resident is fully known and understood as an individual and their unique physical, emotional and social needs, and interests are catered for. I admire in particular the way that all staff respect individual residents, give them quality time and treat them with dignity. Wren Hall is a beacon of excellence and we are so fortunate that our mum is so cherished by loving, caring people.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 13 Jun 2016:

Thank you John. We are so privileged to be well supported and trusted by families such as yours.
We are grateful for your glowing comments.

Our family are totally at ease knowing that our father is being looked after by such caring professionals. Their dedication to providing care, help and support is second to none. The management and staff are always willing to listen to family concerns and in providing help and suggestions to improvements that will benefit his quality of life and care.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 13 Jun 2016:

Thank you Lee. We are grateful for your support and thank you for giving us the opportunity to care for your Father.

Very satisfied.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Anita Astle, Managing Director at Wren Hall Nursing Home responded to this review on 13 Jun 2016:

Thank you Bert. We do our best and its great to know we are appreciated.

This was the perfect home for my aunt when she needed 24hr nursing care, the rooms are lovely perfectly clean and well maintained with good food readily available. The staff are great and always cheerful and very supportive to me and my wife, just a really nice pleasant place to be would highly recommend it.

How likely would you be to recommend Wren Hall Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

August 2016

February 2014

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Wren Hall Nursing Home