Wren Hall Nursing Home

234 Nottingham Road, Selston, Nottingham NG16 6AB
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9.8 93 Reviews
  • Wren Hall Nursing Home, Nottingham
Wren Hall Nursing Home is a purpose-built accommodation linked to the original Wren House set in its own mature grounds of approximately two acres. It is situated at 234, Nottingham Road, Selston, a quiet village in Nottinghamshire, only a few minutes from Junction 27 on the M1 motorway.

Day to day running of the Home is led by the Registered Manager, who as a Registered General Nurse, works "Hands on" acting as role model team leader, mentor and friend. The Wren Hall team comprises a total of around sixty five persons dedicated to providing the highest quality of nursing care, twenty four hours per day, to all Residents.

Wren Hall is equipped with modern up-to-date facilities in accordance with the NHS and the National Care Standard Commission's guidelines. Wren Hall accommodates a community of forty-one Residents, who are elderly and frail and may be physically or mentally disabled, all of whom require nursing care.

The accommodation is laid out on two floors with eleven rooms on the ground floor and nineteen on the first floor. A passenger lift in the reception gives ready access to the upper floor.

Please visit their website for further details.
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Care Provided by Wren Hall Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1554 – £2084
  • Self-Funded Nursing Dementia Care: £1554 – £2084
  • RESPITE Self-Funded Nursing Care: £1550 – £1804
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1804

These prices are only a guideline, please contact Wren Hall Nursing Home to find out the exact price for your requirements.

Contact Wren Hall Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wren Hall Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Anita Astle (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (25)

Visiting

  • Wren Hall is open to visitors 24/7.

Parking

  • Wren Hall has specific visitor parking situated near the entrance of the building and has disabled parking.

Wren Hall Nursing Home Reviews (93)

9.8

Wren Hall Nursing Home has a Review Score of 9.8 (9.810) out of 10, based on 23 reviews in the last 2 years.
Over all time Wren Hall Nursing Home has 93 reviews.

Overall Experience
  • 85
  • 8
  • 0
  • 0
  • 0
Date Published
  • 93
  • 8
  • 10
  • 23
  • 70
Reviewer Connection to Wren Hall Nursing Home
  • 41
  • 17
  • 12
  • 9
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 93, showing 41-60
Review from Anna S (Daughter of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wren Hall is a care home with exceptional standards. We can not believe how lucky we were to have found it. Every aspect of the care Mum receives and the management side for relatives is professional, over and above with special emphasis on caring.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your glowing review.
Thank you for trusting your wife in our care. It is our pleasure to support your wife.
Thank you too for all you do for us.
Best Wishes.
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Review from P B (Wife of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went into Wren Hall for 2 weeks respite on 9th March 2020 just as Covid struck. Unfortunately, I had to go into isolation so he had to stay on, as I thought, temporarily. It later had to become permanent. I can only say, that if I had had years to look over other care homes, I could not have
chosen better. The staff are incredibly caring while their professionalism is outstanding. The efforts to keep us involved with our loved ones over the past 22 hard months, through window visits, video calls and the online platform gave us at least a glimpse into their new lives. This was at a time when the staff were experiencing unbelievably harrowing and traumatic events themselves while dealing with family who had Covid. Thank you Wren Hall Staff. You are incredible!
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for this glowing report.
We are honoured to support both you and your husband.
Best Wishes.
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Review from P L (Husband of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has continued to be brilliant despite everything going on what with the pandemic etc to continue to take care and involve us in our dear wife and mother's care. They are consistently kind and caring no matter what challenges are thrown constantly in the way. Thank you so much, you're the very
best team.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your positive review.
Please let me know what you would like to see in terms of improvement to our activities. I am sure that you are aware that we offer a wide range of activities such…read more
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Review from Sharon R (Daughter of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wren Hall provided palliative care for our dad, who passed away on Christmas Eve 2021.
The care Dad received at Wren Hall was exceptional, Dad was kept as comfortable as possible whilst we as a family were also treated with so much genuine compassion. Watching them care for Dad during those last days
was a moving and honestly humbling experience and we cannot praise the staff enough.
Thank you all.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to submit a review for Wren Hall.
Our sincere condolences are with your family having lost your dad so recently, and particularly over the supposedly festive period.…read more
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Review from D T (Son of Resident) published on 6 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wren Hall provides exceptional care for my mum and support for families.
I have 100% confidence in Wren Hall. After moving Mum to Wren Hall from another home we saw a massive improvement in Mum's health and well-being. Sedative medication was now rarely needed as Mum was calm, engaged and happy with
her life.
The level of professionalism and knowledge about family members individual visual needs is second to none!
Thank you.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your glowing review.
We are so privileged to have loved ones trusted in our care. I am so proud of our team and the excellent person-centred care they deliver.
Best Wishes.
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Review from Louise S (Daughter of Resident) published on 4 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly, caring, compassionate and professional. I cannot praise them enough. It's difficult to put into words how thankful we are to them for their dedicated care to our mum. We know she is safe, well looked after and loved, despite not being able to enter the home due to Covid-19, the
care and dedication are obvious!
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your glowing review; this is really appreciated. We know how hard it is to ‘hand over’ a loved one into others care. We feel honoured to be trusted by so many, and it is wonderful that…read more
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Review from Kathy C (Daughter of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Wren Hall since June 2020, following the sudden death of my father, who cared for her. Although reluctant to put her in a home, her advanced Motor Neurone disease meant she needed 24-hour care and although we tried to care for her initially while we all dealt with bereavement,
we were advised to find a suitable nursing home. Wren Hall came strongly recommended, even then we were worried, feeling that we had “abandoned” her to some extent and that she needed her family most. We shouldn’t have worried. Despite dealing with everything Covid-19 has thrown at them, the manager and the staff have gone beyond our expectations, providing an extremely high standard of nursing care, but more importantly, a seemingly never-ending amount of kindness and patience. Despite my mother being given only a few months to live, she is still there after a year, surely a testament to the high level of care she gets. We are so lucky to have her there. Thank you to the manager and all the staff!
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for this glowing testimony. We understand the heart wrenching that you experienced in having to hand your Mum over into our care. We know you felt as though you were abandoning her. This was…read more
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Review from Rosie H (Wife of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wren Hall is my husband's third care home. The 3 year wait for a place was, in the end, worth it. All sections of the care provided demonstrate a high standard, putting the residents first. The lockdown had a devastating effect on the home, but when I contacted staff for any reason, staff always presented
a positive front to me, even though I knew what they were up against.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking time to review Wren Hall and for your positive comments.
It is a real privilege to support your husband and to know we have your trust and confidence in our abilities.
Best…read more
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Review from Kevin F (Son of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wren Hall is a wonderful, caring and loving environment. Despite the Covid lockdown, we have been able to access daily updates on how mum is doing and the staff are always on hand to facilitate Facetime calls. The wonderful staff have also dealt with mum's challenging behaviour with understanding and
patience, working through the various ways in which mum might be entertained, distracted or pacified (depending on her mood). In previous residential care settings, the emphasis was on controlling mum through drugs and by constraining her choices. At Wren Hall, they have worked with us as a family, and with the GP, to get mum off the medication and provide more therapeutic support. At Wren Hall, mum is allowed the freedom, choice and space to be herself but in an environment that is supportive and safe. We really couldn't find a better home and family environment for her (and we have tried)! I would thoroughly recommend it.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your positive review. We appreciate that lockdown is a very stressful time. I am delighted that our FaceTime calls have offered reassurance to you. We are grateful that families trust…read more
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Review from Margaret G (Wife of Resident) published on 28 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Even before the pandemic Wren Hall Nursing Home was an amazing care home, treating my husband with love, care and respect at all times. During the pandemic they have kept me in touch with the online system of being able to see every day what my husband is doing, including photographs for me to look
at which has been a great comfort to me and the family. All the staff are amazing!
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your positive review.
I am delighted that our contact with you during lockdown was a great comfort to you.
I am grateful for the trust families extend to us by allowing us to care for…read more
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Review from M P (Daughter of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum came to live at Wren Hall during Covid, so it has been extremely difficult as a family not being able to look around the home and get a feel of it. I was allowed in once to personalise her room but she has since moved rooms. The staff appear to be very kind, communication could be better around
visiting and the first update email came just before the email request to put a review on which could have been a coincidence. The relative's gateway is a godsend but can be difficult to understand and at times and very repetitive. On the whole, it appears to be a good home with kind and caring staff who seem to have genuine affection for the people they care for, but the separation from our mum and limited visit due to the pandemic has been difficult, to say the least. I will rate the home as good in all areas due to the fact we actually don’t really know.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to review Wren Hall. The past year has seen many loved ones separated as a result of the pandemic and this has caused much upset. As you know our team have done whatever…read more
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Review from Rosemary T (Daughter of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was diagnosed as end of life in hospital and needs a lot of care. He had a bad experience with a previous care home he was in for respite. Everyone recommended Wren Hall to me and I can see why. The care he has received is first class and the staff are also very friendly. We have also noticed
how the staff engage with other residents and they are so caring and patient. I feel a lot happier knowing he is getting the care he needs at a very difficult time. My dad is always clean and comfortable, his room is always spotless. He says he enjoys the food. The staff have obviously been well selected and trained.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your glowing testimony. We know trusting someone you love dearly into other's care is difficult. We feel privileged to be trusted in this way and to care for you your Dad.
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Review from Chris H (Wife of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff make this nursing home excellent, from cooks, cleaners to directors and all those in-between. The only problem is lack of visiting which is not Wren Hall's fault - the government have moved the goal posts many times and this place has bent over backwards to accommodate 5 visitors for each
resident - they even built an extra garden room. The grounds are lovely but the care of all staff is exemplary.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you, Chris. It is traumatic for everyone not having visitors. Thank you for recognising the steps taken to facilitate maximum visits. We are doing everything possible to keep everyone safe yet…read more
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Review from Christine B (Daughter of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was transferred from hospital just before Christmas. Because of covid restrictions dad had to isolate for 2 weeks. He was still very frail when he arrived but a video call was arranged to reassure both dad and myself. Dad's physical and mental health improved rapidly. I rang up regularly with different
questions which I suspect many relatives have about care and dad's wellbeing. I also learnt to use the relative's gateway which means I never feel isolated from dad's care. I can check what kind of a day dad is having when I sit down for a cup of tea. I now visit weekly and always feel welcome by the staff. Dad is now making friends and doing activities he has not done for years. Dad is still frail but I now recognise more of his personality that makes him my dad. Dad sometimes has falls or gets upset, this is always recorded and care given. Nurses call to update me if I need to know anything about dad's care. Everything is explained to me including changes to dad's treatment and care.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you, Christine. Sadly you have not been into Wren Hall pre-Covid, without PPE and associated restrictions. Hopefully, with the good weather, we will be dancing and enjoying one another’s company…read more
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Review from Gemma H (Daughter of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mum got diagnosed with dementia it was the most devastating time of our lives. Nobody gives you a book to know what to expect or do, unfortunately, my mum couldn’t look after herself any longer. So I got in touch with Wren Hall and with their support and kindness I felt a weight had been lifted
off my shoulders. My mum has now been a family member at Wren Hall for three years now and the care she receives is exceptional!
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you, Gemma. Looking after your Mum is such a privilege. Team Wren Hall really appreciate your glowing feedback.
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Review from Mags B (Wife of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always thought my husband is receiving the best care possible which is of great comfort to me. The staff are exceptional as are the facilities. I feel I’m part of a family and always greeted with a friendly smile and a helpful manner.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your glowing review. We are honoured to support those trusted into our care.
We are proud that our care gives you peace of mind.
Best Wishes
Anita
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Review from Debbie P (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are patient and caring towards my mother who displays challenging behaviours at times linked to her Alzheimer’s diagnosis. They give me peace of mind and keep me up to date with any developments regarding her health and well-being. They do a fantastic job and I would thoroughly recommend them.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your positive review and recommendation.
We understand how distressing it can be when dementia causes distressed reactions.
I am pleased that our team offer you peace of mind and…read more
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Review from Valerie B (Wife of Resident) published on 20 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care goes above and beyond for residents - gentleness, privacy, humour, stimulation. Food superb. I cannot put into adequate words how assured I am for my husband's care.
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Review from Robert E (Son of Resident) published on 19 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (68) was placed here under continuing health care as she was in end-stage heart failure. We were blown away with the service provided and would highly recommend this establishment.
The staff cannot do enough for the residents and you can tell that it is not just a job to them. Nothing was
too much trouble and if they could make something happen, they would. When my mother said to the staff that she wanted to go to the seaside again before she passed away (she was bed-bound and too ill to leave her bed) the home set up a video screen showing the sea crashing in on a beach and served her fish and chips.
As a family, we will never forget the care, compassion, love and dignity provided to my mother during her stay there. When my mother was admitted to the home we were told that her life expectancy was nine weeks maximum but due to the quality of care provided she lasted fourteen weeks.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for this lovely review.
Your mum was one in a million and her legacy lives on in you and your son and also in her video - Last Orders.
Love
Team Wren Hall
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Review from C A (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wren Hall Nursing Home is excellent. The care and compassion is evident in everything they do. The staff are brilliant communicators to all. The home is so welcoming and warm. People really matter at Wren Hall.
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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Wren Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.810 for Wren Hall Nursing Home is calculated as follows: ( (222 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 268 Ratings = 4.81
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wren Hall Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Anita

Anita Astle MBE

Job Title: Registered Manager Joined: 1989

Anita is Registered Manager at Wren Hall Nursing Home.


She trained as a Registered General Nurse in 1984 at the Nottingham School of Nursing, University Hospital, Nottingham. Qualifying in 1987, Anita worked as a Staff Nurse in the Burns Unit at Nottingham City Hospital before moving to Basildon and Thurrock Health Authority to undertake the English National Board (ENB) full-time course in Burns and Plastic Surgery Nursing. Upon completion of this course, she returned to Nottingham City Hospital to work in the Intensive Care Unit. She worked on this unit for two years before leaving in 1990 to run Wren Hall Nursing Home on a full-time basis.


Anita has gained a wealth of experience relating to the Care of Older People in Nursing Homes; she has commissioned newly built homes, managed groups of homes, liaised with both Health Authorities and Local Authorities and represented the independent sector at a local, regional and national level. Anita has been a proactive member of the Nottinghamshire Care Homes Association since 1993, holding positions as Company Secretary, Chairman and Nurse Advisor. Through this role, Anita has worked at a strategic level with stakeholders to raise standards within care homes. Anita was a non-executive director of Ashfield Primary Care Trust for a period of 5 years. Anita currently sits on the Board for Skills for Care and is the Regional Chair for the East Midlands Region.


In 2001, Anita completed a BSc (Hons) degree in Nursing and gained the English National Board (ENB) Higher Award as an Advanced Nurse Practitioner. Anita also holds NVQ level 5 in Operational Management. Anita completed the Dementia Care Mapping Course in January 2009 and she gained the qualification for Advanced Dementia Care Mapper in November 2009. Anita is currently working towards gaining a Masters with Nottingham Trent University.


Between 2012 and 2015 Anita worked 3 days a fortnight, for the Community Programme – a transformational team based at Nottingham City Hospital where she was Organisational Development Lead improving leadership, knowledge and skills within Care Homes across Nottingham/shire.


Anita was awarded the MBE in the New Year’s Honours list 2014 for 'services to older people'.
Anita has a real passion for quality care, workforce development and improving Dementia care.
Anita has had responsibility for the day-to-day management of Wren Hall Nursing Home for the past Thirty years and has loved every second of it!

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