Wren Hall Nursing Home

234 Nottingham Road, Selston, Nottingham NG16 6AB
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9.8 90 Reviews
  • Wren Hall Nursing Home, Nottingham
Wren Hall Nursing Home is a purpose-built accommodation linked to the original Wren House set in its own mature grounds of approximately two acres. It is situated at 234, Nottingham Road, Selston, a quiet village in Nottinghamshire, only a few minutes from Junction 27 on the M1 motorway.

Day to day running of the Home is led by the Registered Manager, who as a Registered General Nurse, works "Hands on" acting as role model team leader, mentor and friend. The Wren Hall team comprises a total of around sixty five persons dedicated to providing the highest quality of nursing care, twenty four hours per day, to all Residents.

Wren Hall is equipped with modern up-to-date facilities in accordance with the NHS and the National Care Standard Commission's guidelines. Wren Hall accommodates a community of forty-one Residents, who are elderly and frail and may be physically or mentally disabled, all of whom require nursing care.

The accommodation is laid out on two floors with eleven rooms on the ground floor and nineteen on the first floor. A passenger lift in the reception gives ready access to the upper floor.

Please visit their website for further details.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1554 – £2084
  • Self-Funded Nursing Dementia Care: £1554 – £2084
  • RESPITE Self-Funded Nursing Care: £1550 – £1804
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1804

These prices are only a guideline, please contact Wren Hall Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Anita Astle (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (25)

Visiting

  • Wren Hall is open to visitors 24/7.

Parking

  • Wren Hall has specific visitor parking situated near the entrance of the building and has disabled parking.

Wren Hall Nursing Home Reviews (90)

9.8

Wren Hall Nursing Home has a Review Score of 9.8 (9.820) out of 10, based on 24 reviews in the last 2 years.
Over all time Wren Hall Nursing Home has 90 reviews.

Overall Experience
  • 82
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Date Published
  • 90
  • 7
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  • 24
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Reviewer Connection to Wren Hall Nursing Home
  • 39
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Total of 90, showing 61-80
Review from L L (Wife of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wren Hall has the feel of a well-run family home. The pictures on the walls and various artefacts on tables help to stimulate the residents, particularly those with dementia. The gardens and outside areas are extremely pleasant and used to the full, with many activities, BBQ's and parties. The staff
(including all), are extremely caring and capable, with dignity and respect, tempered with humour. They make relatives and friends welcome and included.
Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you Linda for taking the time to write this review. I would welcome your views on what improvements you believe that we can make. I will happily meet with you at a mutually convenient time.

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Review from Stuart C (Son-in-law of Resident) published on 31 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
"Dad" was in Wren for nearly a decade and entered when major building work was about to start. Despite the upheaval that staff had to put up with his care was excellent. The standard of care, respect and support remained 9.9-out-10 throughout the period that Wren was his home. It will never be forgotten
by us all that during the devastating last few weeks we received great support ourselves.
Reply from Anita Astle, Manager at Wren Hall Nursing Home

Thank you, Stuart. It was a privilege to support your Dad and wider family.
We really appreciate your comments.
Anita

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Review from Catherine H (Sister of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The kindness shown at Wren Hall is second to none. We have experienced other care homes and been very happy but Wren Hall is on another level when it comes to showing love and respect to both the patients and their relatives. Every member of staff, nurses, carers, kitchen, laundry, cleaners and maintenance,
as well as office staff, know everyone's name and treats them all as if they really were family members. It's a heartwarming place to visit and witness the love that is shown to everyone and for our family, that was what we were looking for in a care home.
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Review from Paula (Daughter of Resident) published on 29 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father lived at this care home for many years. It has always had an excellent reputation, a reputation that is well earned. This is what care should look like. The residents come first, care is superb, heartfelt and professional. Every effort is taken to make sure that resident needs are met, and
happiness is high on the priority list. The accommodation is superb, as is the food. The staff are professional, kind and affectionate. Visitors are welcome and encouraged. This is a real home and care is taken to support relatives as well as residents. Going the extra mile is just a matter of habit here. If you are lucky enough to secure a place here for your loved ones, take it and enjoy the trust and integrity that will be offered. We were blessed to find this home for my father and cannot thank Wren Hall enough for all the care, compassion and dignity they gave him.
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Review from Rosie S (Daughter of Resident) published on 2 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am absolutely amazed and in awe of the staff in the Garden Row lounge at Wren Hall. My mum has proved to be very challenging, behaviour wise in the last couple of years, however, the staff in Garden Row have worked wonders. She is so much calmer and settled, this has made my visits so much easier
and pleasant. I will never be able to thank them enough. The atmosphere is so lovely and friendly. My mum and I are so lucky to have such wonderful people in our lives.
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Review from L J (Daughter of Resident) published on 2 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Wren Hall regularly over the past three years and without a doubt, it provides excellent care for its residents. This care is delivered in a warm inclusive atmosphere where each individual's needs are catered for by a dedicated team of trained staff. The home is led and managed with great
skill and attention to details. The positive welcoming ethos of the home is radiated by all who work there. I leave my mother knowing that she is safe, that her needs are recognised and catered for and importantly that she is treated as a valued individual. I recommend Wren Hall without hesitation.
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Review from R M (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was extremely worried about putting mum in a care home. I needn't have worried. The staff at Wren Hall Nursing Home have been brilliant. Mum like many of the residents suffers from dementia. They know when she is quiet to leave her alone then other times when she feels chatty they spend time talking
to her. The rooms and facilities are lovely, not like a hotel but a family home. The food is excellent and the general atmosphere is friendly.
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Review from Heulwen H (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since I chose Wren Hall Nursing Home for my mum, I have been delighted with the care that she has received here. All the staff I have come into contact with have demonstrated excellent qualities in terms of the high standard of care they give to her. They see beyond mum's dementia and get to the
person she still is. They know her vulnerabilities and understand that the challenging behaviour she exhibits is a result of her anxieties and her dementia. They provide a stimulating, safe environment which is much better than many care homes where residents stare at a TV screen all day. I could not wish for a better environment for Mum to spend her time.
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Review from G S (Son of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home. Mum is very happy here.
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Review from J N (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Wren Hall for 4.5years. The staff in her lounge are exceptional, always cheerful and always willing no matter what is asked of them.
I have total peace of mind that my mother is receiving excellent personal care when I am not there.
Kitchen staff are brilliant.
I
have already recommended this care home.
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Review from Jennifer T (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wren Hall is a fantastic care home. My mother has been living there for several years and her care has been amazing. The staff are well trained in the care of people with dementia and their compassion and professionalism are obvious. The place is cheery, bright and colourful and always kept spotless.
For Mum's birthday, we were able to bring a couple of donkeys to the beautiful gardens and were provided with a wonderful family birthday tea and cake. It gave us a lovely day to remember.
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Review from Tim A (Husband of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Wren Hall since January 2017. Wren Hall came recommended to us and we have not been disappointed. There always seems to be enough staff on duty, they are friendly, seem happy in their work and always show that nothing is too much trouble. The residents are treated with
dignity at all times and the relatives are treated with the same level of friendliness and respect. The rooms and facilities are good and the food is not only excellent but served with great presentation and care.
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Review from W B (Daughter of Resident) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Wren Hall for 10 months. She receives exceptional care on a daily basis which cannot be said of the previous homes she was a resident at. Family and friends always comment that it is a pleasure to visit her as they always leave smiling after interaction with staff. All staff are
a credit to the home from maintenance to cooks to cleaners to carers. A fantastic place!
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Review from Eileen M (Wife of Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the care is brilliant and the carers are so good. They show a lot of love and patience with the residents. To me, it's like a 'home from home'. My husband is well looked after and I don't worry about him when I am not there.
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Review from Ida A (Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attend the day care at Wren Hall once a week on Friday's. The staff are very caring, courteous and helpful, the meals are excellent. I am very satisfied with the above and look forward to my visits every week.
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Review from A H (Daughter of Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely pleased with the excellent all round care that my father has received while he has been at Wren Hall.
It is a friendly, welcoming, supportive place with a calm atmosphere.
It is a 'happening' place - lively things go on and the whole staff team is very approachable.
Good management
and good care are at the heart of Wren Hall.
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Review from Geoffrey F (Husband of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Wren Hall Nursing Home for the last two years. She has frontal lobe dementia. It has been a very difficult time for myself and my wife, but the standard of care, love and affection shown to my wife and support to myself has been outstanding. As my wife is only 66 years old and her
behaviour has been very much a problem, the time and attention she has received from all the staff at Wren Hall Nursing Home is truly remarkable in getting her to settle and also the wide range of activities they involve her in. They really do care about everything.
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Review from Gill R (Wife of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting every care home within a 10-mile radius of my home, there is only one place I would want my husband to be and that is Wren Hall Nursing Home.
Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Dear Gill
Thank you for your immense support and for trusting your husband into our care.
Best wishes
Anita

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Review from James B (Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the nursing home excellent, staff etc. Nothing is too much trouble, helping people. My wife is a resident here. She is well cared for.
Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Thank you James B.
We feel fortunate to be trusted and supported by wonderful families such as yours.
Best wishes
Anita

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Review from Jackie W (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wren Hall Nursing Home should be used as an example to all other homes. There are no negatives! The care and love given to my father is faultless which matters massively to us. We are saddened that our father's health is such that we can't care for him ourselves but Wren Hall takes all that guilt away
with their exemplary care next best thing to home. All the staff are caring, cheerful, hard working, professional, warm and committed to giving the best support possible. Also always bringing new methods and developments five stars!
Reply from Anita Astle, Managing Director at Wren Hall Nursing Home

Thank you. Jackie.
We love supporting your Dad who is a great character.
Thank you for believing in us.
Best Wishes
Anita

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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for Wren Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.820 for Wren Hall Nursing Home is calculated as follows: ( (237 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 283 Ratings = 4.82
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wren Hall Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Anita

Anita Astle MBE

Job Title: Registered Manager Joined: 1989

Anita is Registered Manager at Wren Hall Nursing Home.


She trained as a Registered General Nurse in 1984 at the Nottingham School of Nursing, University Hospital, Nottingham. Qualifying in 1987, Anita worked as a Staff Nurse in the Burns Unit at Nottingham City Hospital before moving to Basildon and Thurrock Health Authority to undertake the English National Board (ENB) full-time course in Burns and Plastic Surgery Nursing. Upon completion of this course, she returned to Nottingham City Hospital to work in the Intensive Care Unit. She worked on this unit for two years before leaving in 1990 to run Wren Hall Nursing Home on a full-time basis.


Anita has gained a wealth of experience relating to the Care of Older People in Nursing Homes; she has commissioned newly built homes, managed groups of homes, liaised with both Health Authorities and Local Authorities and represented the independent sector at a local, regional and national level. Anita has been a proactive member of the Nottinghamshire Care Homes Association since 1993, holding positions as Company Secretary, Chairman and Nurse Advisor. Through this role, Anita has worked at a strategic level with stakeholders to raise standards within care homes. Anita was a non-executive director of Ashfield Primary Care Trust for a period of 5 years. Anita currently sits on the Board for Skills for Care and is the Regional Chair for the East Midlands Region.


In 2001, Anita completed a BSc (Hons) degree in Nursing and gained the English National Board (ENB) Higher Award as an Advanced Nurse Practitioner. Anita also holds NVQ level 5 in Operational Management. Anita completed the Dementia Care Mapping Course in January 2009 and she gained the qualification for Advanced Dementia Care Mapper in November 2009. Anita is currently working towards gaining a Masters with Nottingham Trent University.


Between 2012 and 2015 Anita worked 3 days a fortnight, for the Community Programme – a transformational team based at Nottingham City Hospital where she was Organisational Development Lead improving leadership, knowledge and skills within Care Homes across Nottingham/shire.


Anita was awarded the MBE in the New Year’s Honours list 2014 for 'services to older people'.
Anita has a real passion for quality care, workforce development and improving Dementia care.
Anita has had responsibility for the day-to-day management of Wren Hall Nursing Home for the past Thirty years and has loved every second of it!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wren Hall Nursing Home to verify any information. View our terms and conditions. Wren Hall Nursing Home has an Enhanced Service - more info.