Wren Hall Nursing Home

The care goes above and beyond for residents - gentleness, privacy, humour, stimulation. Food superb. I cannot put into adequate words how assured I am for my husband's care.

As a family, we will never forget the care, compassion, love and dignity provided to my mother during her stay there. When my mother was admitted to the home we were told that her life expectancy was nine weeks maximum but due to the quality of care provided she lasted fourteen weeks.

Wren Hall Nursing Home is excellent. The care and compassion is evident in everything they do. The staff are brilliant communicators to all. The home is so welcoming and warm. People really matter at Wren Hall.

Sadly my brother needed 24-hour care for some eight years. He has been in Wren Hall for eight years. The care and wellbeing have been second to none in those last eight years. He had a stroke last year and we were told he may only last a few weeks. The care and none stop attention at this home got him back and is still with us to this day.

My wife has been a resident of Wren Hall for three years now and I am more than happy to leave her in the care of such capable staff. Everyone from the management to care staff can never do enough to ensure that the residents are comfortable, well cared for, well-fed and clean and well dressed. Nothing ever is too much trouble.

I have been going to see my wife now for five and a half years nearly every day and in my opinion, I think it's a fantastic home every cross that I have put I can honestly say it's what I honestly think.

Wren Hall has the feel of a well-run family home. The pictures on the walls and various artefacts on tables help to stimulate the residents, particularly those with dementia. The gardens and outside areas are extremely pleasant and used to the full, with many activities, BBQ's and parties. The staff (including all), are extremely caring and capable, with dignity and respect, tempered with humour. They make relatives and friends welcome and included.

"Dad" was in Wren for nearly a decade and entered when major building work was about to start. Despite the upheaval that staff had to put up with his care was excellent. The standard of care, respect and support remained 9.9-out-10 throughout the period that Wren was his home. It will never be forgotten by us all that during the devastating last few weeks we received great support ourselves.

The kindness shown at Wren Hall is second to none. We have experienced other care homes and been very happy but Wren Hall is on another level when it comes to showing love and respect to both the patients and their relatives. Every member of staff, nurses, carers, kitchen, laundry, cleaners and maintenance, as well as office staff, know everyone's name and treats them all as if they really were family members. It's a heartwarming place to visit and witness the love that is shown to everyone and for our family, that was what we were looking for in a care home.

My father lived at this care home for many years. It has always had an excellent reputation, a reputation that is well earned. This is what care should look like. The residents come first, care is superb, heartfelt and professional. Every effort is taken to make sure that resident needs are met, and happiness is high on the priority list. The accommodation is superb, as is the food. The staff are professional, kind and affectionate. Visitors are welcome and encouraged. This is a real home and care is taken to support relatives as well as residents. Going the extra mile is just a matter of habit here. If you are lucky enough to secure a place here for your loved ones, take it and enjoy the trust and integrity that will be offered. We were blessed to find this home for my father and cannot thank Wren Hall enough for all the care, compassion and dignity they gave him.

I am absolutely amazed and in awe of the staff in the Garden Row lounge at Wren Hall. My mum has proved to be very challenging, behaviour wise in the last couple of years, however, the staff in Garden Row have worked wonders. She is so much calmer and settled, this has made my visits so much easier and pleasant. I will never be able to thank them enough. The atmosphere is so lovely and friendly. My mum and I are so lucky to have such wonderful people in our lives.

I have visited Wren Hall regularly over the past three years and without a doubt, it provides excellent care for its residents. This care is delivered in a warm inclusive atmosphere where each individual's needs are catered for by a dedicated team of trained staff. The home is led and managed with great skill and attention to details. The positive welcoming ethos of the home is radiated by all who work there. I leave my mother knowing that she is safe, that her needs are recognised and catered for and importantly that she is treated as a valued individual. I recommend Wren Hall without hesitation.

Lovely care home. Mum is very happy here.

Ever since I chose Wren Hall Nursing Home for my mum, I have been delighted with the care that she has received here. All the staff I have come into contact with have demonstrated excellent qualities in terms of the high standard of care they give to her. They see beyond mum's dementia and get to the person she still is. They know her vulnerabilities and understand that the challenging behaviour she exhibits is a result of her anxieties and her dementia. They provide a stimulating, safe environment which is much better than many care homes where residents stare at a TV screen all day. I could not wish for a better environment for Mum to spend her time.

I was extremely worried about putting mum in a care home. I needn't have worried. The staff at Wren Hall Nursing Home have been brilliant. Mum like many of the residents suffers from dementia. They know when she is quiet to leave her alone then other times when she feels chatty they spend time talking to her. The rooms and facilities are lovely, not like a hotel but a family home. The food is excellent and the general atmosphere is friendly.

I have already recommended this care home.

My mother has been in Wren Hall for 10 months. She receives exceptional care on a daily basis which cannot be said of the previous homes she was a resident at. Family and friends always comment that it is a pleasure to visit her as they always leave smiling after interaction with staff. All staff are a credit to the home from maintenance to cooks to cleaners to carers. A fantastic place!

My wife has been a resident at Wren Hall since January 2017. Wren Hall came recommended to us and we have not been disappointed. There always seems to be enough staff on duty, they are friendly, seem happy in their work and always show that nothing is too much trouble. The residents are treated with dignity at all times and the relatives are treated with the same level of friendliness and respect. The rooms and facilities are good and the food is not only excellent but served with great presentation and care.

Wren Hall is a fantastic care home. My mother has been living there for several years and her care has been amazing. The staff are well trained in the care of people with dementia and their compassion and professionalism are obvious. The place is cheery, bright and colourful and always kept spotless. For Mum's birthday, we were able to bring a couple of donkeys to the beautiful gardens and were provided with a wonderful family birthday tea and cake. It gave us a lovely day to remember.

Good management and good care are at the heart of Wren Hall.