Wren Hall Nursing Home

234 Nottingham Road, Selston, Nottingham NG16 6AB
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9.8 93 Reviews
  • Wren Hall Nursing Home, Nottingham
Wren Hall Nursing Home is a purpose-built accommodation linked to the original Wren House set in its own mature grounds of approximately two acres. It is situated at 234, Nottingham Road, Selston, a quiet village in Nottinghamshire, only a few minutes from Junction 27 on the M1 motorway.

Day to day running of the Home is led by the Registered Manager, who as a Registered General Nurse, works "Hands on" acting as role model team leader, mentor and friend. The Wren Hall team comprises a total of around sixty five persons dedicated to providing the highest quality of nursing care, twenty four hours per day, to all Residents.

Wren Hall is equipped with modern up-to-date facilities in accordance with the NHS and the National Care Standard Commission's guidelines. Wren Hall accommodates a community of forty-one Residents, who are elderly and frail and may be physically or mentally disabled, all of whom require nursing care.

The accommodation is laid out on two floors with eleven rooms on the ground floor and nineteen on the first floor. A passenger lift in the reception gives ready access to the upper floor.

Please visit their website for further details.
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Care Provided by Wren Hall Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1554 – £2084
  • Self-Funded Nursing Dementia Care: £1554 – £2084
  • RESPITE Self-Funded Nursing Care: £1550 – £1804
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1804

These prices are only a guideline, please contact Wren Hall Nursing Home to find out the exact price for your requirements.

Contact Wren Hall Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wren Hall Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Anita Astle (Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (25)

Visiting

  • Wren Hall is open to visitors 24/7.

Parking

  • Wren Hall has specific visitor parking situated near the entrance of the building and has disabled parking.

Wren Hall Nursing Home Reviews (93)

9.8

Wren Hall Nursing Home has a Review Score of 9.8 (9.810) out of 10, based on 23 reviews in the last 2 years.
Over all time Wren Hall Nursing Home has 93 reviews.

Overall Experience
  • 85
  • 8
  • 0
  • 0
  • 0
Date Published
  • 93
  • 8
  • 10
  • 23
  • 70
Reviewer Connection to Wren Hall Nursing Home
  • 41
  • 17
  • 12
  • 9
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 93, showing 21-40
Review from P M (Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice home, good food and staff. Would like some outings.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to write your review. I note that you would like some outings. I am aware that weekly you are taking on trips to your home to spend with your wife; to the bank and…read more
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Review from Gaynor W (Daughter of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Find the staff at Wren Nursing Home to be kind and caring to both family members, the clients, and to their relatives.
Feel included and welcome in Mum's care.
Mum's behaviour at times has been challenging. Noticed that the staff handle these situations professionally.
Appreciate the home helping
Mum get the continuing assessment to help with Mum's cost for care. I was included in the assessment.
Impressed that I can access Mum's care notes online. Feel this is transparent information Wren has made available.
Feel included in activities i.e bonfire night. Me and my family were impressed with the fireworks display and lovely food. Lovely to be able to celebrate with Mum with the support of the carers.
Carers have made a special effort in finding ways to help Mum feel calm. A life-like doll with a pushchair has been provided which has made Mum more contented.
Mum loves to wander. Carers make every effort to allow this.
Big thank you to you all.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to write a review. We really appreciate this and the fact that you have trusted your mum into our care. It is our honour to support your mum and her family.
Best wishes
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Review from C P (Wife of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was diagnosed with young-onset dementia, finding the right nursing home for him was extremely important to me. The first time that I visited Wren Hall, it was to look around the Christine Bates Day Centre. I immediately knew this was the right place for my husband. It is clean, bright and
full of activities to enrich the lives of the people living there. My husband went on to use the respite facilities, I could rest at ease knowing that the staff would treat him with compassion, kindness and as an individual. Now he is a resident at Wren Hall, the transition was smooth and done with understanding and care. I feel very welcome when I visit. The garden is amazing and full of things to enhance people's experiences, including a play area for children, animals and various buildings; an ice cream parlour, a chapel, a pub and beach huts! I feel so happy that I found Wren Hall and would recommend it to anyone living with dementia.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank for taking to write such a detailed review. We appreciate how difficult your family's journey with dementia has been. We commit to doing all in our power to enable your husband and family to…read more
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Review from Alan C (Husband of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is cared for at Wren Hall. She is cared for on a daycare basis and has also been residential on respite. My wife has always been happy and contented during her attendance. We considered at all times that she is safe and well cared for.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Your review is very important to us and we appreciate you taking the time to leave a review. Myself and the team are pleased to hear your wife enjoys attending our day care service and that you have…read more
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Review from G R (Husband of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not ask for a better care home in every respect.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to leave a review, it means a lot to us and I am pleased that Wren Hall has fulfilled your wishes in all aspects.
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Review from L B (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wren Hall made the transition from my parent's first care home to Wren Hall very easy. My parents have been treated with respect, kindness and compassion since their arrival. My mum likes to be busy and is provided with opportunities to take part in activities on an almost daily basis. I am unable to
visit as often as I'd like, but the relative's portal means I can access what they are doing daily. The staff are always available to answer any queries or concerns I might have. I am extremely happy with their care.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to write this review.
We are extremely grateful for you choosing Wren Hall as your parents' home. It is extremely important to me that team Wren Hall is caring, kind,…read more
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Review from C E (Daughter of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience with Wren Hall Nursing Home is brilliant. They really care for each individual in Woodnock with dignity well-being and such love for everyone. Dealing with a room of staff I find them to be so caring and helpful no problem was too small. On the management side when my dad was at the end
of life nothing but care and love from everyone.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your review. It was our pleasure to care for dad and I am pleased to hear your experience at Wren Hall was a positive one. We will endeavour to improve on the areas in which you have…read more
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Review from P S (Daughter of Resident) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has amazing care and support at all times.
There is always a good ratio of staff to residents in the different lounges and they are always interactive.
I have peace of mind that she is happy and safe and I am kept immediately up to date with any change or concern they may have.
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Review from Sarah N (Daughter of Resident) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family are extremely happy with the care our mother receives at Wren Hall.
We are kept well informed of our mothers health and happiness with both a professional and personal touch.
Wren Hall have worked extremely hard during these impossible times to make the family feel connected.
We cannot
say how highly we regard Wren Hall and its staff.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to review Wren Hall.
We really appreciate you choosing Wren Hall as a home for your Mum.
I will share your comments with Team Wren Hall.
Thank you
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Review from Carole W (Daughter of Resident) published on 20 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came into Wren Hall in August on a 12-week fast track end-of-life care. Two days later she was out of bed, showered and in the salon having her hair done. The care and love afforded to her is amazing. She has gained weight, eats all sorts of food, enjoys different activities and really enjoys
her life here.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to review our care and support. I am delighted that team Wren Hall has given your Mum a sense of purpose and self-worth despite her diagnosis. Thank you for choosing Wren…read more
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Review from C H (Granddaughter of Resident) published on 7 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mammar is looked after amazingly at Wren Hall Nursing Home.
Staff will constantly be giving her reassurance and support, throughout the day.
Mammar has become more sociable and engaging in numerous activities. She's made some special connections with staff and family members (residents) which puts
a smile on her face.
I can't thank team Wren for everything they have done.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to review Wren Hall and for trusting your Mammar into our care.
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Review from Natalie C (Granddaughter of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nanna has transformed since moving into Wren Hall. The staff are so loving and caring towards her, and she has renewed interest in her appearance and life in general. She was really depressed and lonely at home - but no more! Thank you, Wren Hall.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to write a review and for choosing Wren Hall as 'home' for your 'Nanna'. We feel so privileged that you have confidence in our care.
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Review from Marion B (Sister of Resident) published on 16 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is really well cared for and happy at Wren Hall Nursing Home. The staff are welcoming and friendly and after living alone for over 20 years she really enjoys the company, tasty meals and all the help with personal care that she was beginning to find difficult to manage.
Our brother was previously
a resident at Wren years ago and after visiting him here she expressed the wish that if she ever needed to move into a care home this would be her choice.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to review Wren Hall Nursing Home.
We believe it is a real honour to support your sister.
Thank you for your positive comments and scores.
Anita
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Review from J H (Daughter of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Wren Hall Nursing Home clearly care deeply about the residents of the care home, and as a relative, I never have any concerns that my father is well looked after and shown respect and affection, despite him having very challenging behaviour.
I would give 5 stars but feel that the communication
from the head office could be better. This is becoming less important as we are allowed back into the home (only very recently have restrictions eased) but during Covid was a source of constant frustration where we very much felt out of the loop.
That said, it was a comfort to know he was in safe hands during a time when we were unable to see/speak to him.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for reviewing Wren Hall. We note your comment re communication. There is no head office. We have some admin staff who like myself were working covering care and nursing staff who were…read more
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Review from Robert B (Husband of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wren Hall gives absolutely first-class care for my wife and other residents. Outside and inside entertainment. Whenever there's a problem they call to say what happened, their service is fantastic. Thank you.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to write a review.
Team Wren Hall are so grateful that you trust us to care for your wife which we all feel is a real honour.
Thank you.
Anita
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Review from Jane B (Daughter of Resident) published on 26 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is settled here and in safe hands. The girls and guys are lovely and extremely kind and patient, which with Mum is a must.
Thank you for all you do!
It is so much better now that restrictions have been lifted and we can pop in without appointments.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to review Wren Hall. We are delighted that you have chosen Wren Hall as the home for your mum. We feel privileged to support your mum. Thank you, Anita.
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Review from D J (Wife of Resident) published on 20 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband is well looked after and loved. The staff is lovely and very welcoming. The food is very good and my husband likes the sweet shop. He is always clean and tidy. Would like to see our loved ones going out a bit more.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for your review.
As you know Covid-19 took its toll on care homes and outings were not viewed as safe. We were taking our family members out in summer but as winter nears and Covid-19 rates…read more
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Review from R W (Granddaughter of Resident) published on 2 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
In general, the care my grandmother has received has been excellent and the staff are excellent.
However, during Covid, the facilities haven’t been there and some of the visiting rooms and situations have not been great. At certain times common sense hasn’t been used and forward planning hasn’t been
very efficient.
But overall we are happy.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for taking the time to write this review. I am alarmed to read your comment that 'the facilities haven't been there and some of the visiting rooms and situations have not been great'.
We…read more
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Review from John A (Son of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has terminal dementia, she does not speak or really make any movement, most of the time her eyes are tightly shut. In the month prior to the start of the pandemic I transferred her from another care home in the South-East, it was part of a large chain, and Mum was just a number. I am so glad
I did, since moving her to Wren Hall I feel that she is cared for as a whole person. The pandemic took hold and I was not able to visit her for eighteen months. I was able to follow her care on the internet and speak to staff when I need to. I feel that the staff go above and beyond their roles to ensure the Wren Hall family enjoy life as much as is possible in these strange times. I would recommend Wren Hall to anyone who is looking for a care home for their loved ones.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for this glowing review.
I am delighted that you feel that our team goes above and beyond. This is nothing less than what your mum deserves from us all.
Best Wishes.
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Review from D C (Husband of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident for the past six years and is expertly looked after with love and care, her well-being is second to none! I fully appreciate all the care she receives! Thank you Wren Hall Nursing Home.
Reply from Anita Astle, Manager at Wren Hall Nursing Home
Thank you for this glowing review.
Thank you for the support you give team Wren Hall.
It is an honour to support your wife.
Best Wishes.
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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Wren Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.810 for Wren Hall Nursing Home is calculated as follows: ( (222 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 268 Ratings = 4.81
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wren Hall Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Anita

Anita Astle MBE

Job Title: Registered Manager Joined: 1989

Anita is Registered Manager at Wren Hall Nursing Home.


She trained as a Registered General Nurse in 1984 at the Nottingham School of Nursing, University Hospital, Nottingham. Qualifying in 1987, Anita worked as a Staff Nurse in the Burns Unit at Nottingham City Hospital before moving to Basildon and Thurrock Health Authority to undertake the English National Board (ENB) full-time course in Burns and Plastic Surgery Nursing. Upon completion of this course, she returned to Nottingham City Hospital to work in the Intensive Care Unit. She worked on this unit for two years before leaving in 1990 to run Wren Hall Nursing Home on a full-time basis.


Anita has gained a wealth of experience relating to the Care of Older People in Nursing Homes; she has commissioned newly built homes, managed groups of homes, liaised with both Health Authorities and Local Authorities and represented the independent sector at a local, regional and national level. Anita has been a proactive member of the Nottinghamshire Care Homes Association since 1993, holding positions as Company Secretary, Chairman and Nurse Advisor. Through this role, Anita has worked at a strategic level with stakeholders to raise standards within care homes. Anita was a non-executive director of Ashfield Primary Care Trust for a period of 5 years. Anita currently sits on the Board for Skills for Care and is the Regional Chair for the East Midlands Region.


In 2001, Anita completed a BSc (Hons) degree in Nursing and gained the English National Board (ENB) Higher Award as an Advanced Nurse Practitioner. Anita also holds NVQ level 5 in Operational Management. Anita completed the Dementia Care Mapping Course in January 2009 and she gained the qualification for Advanced Dementia Care Mapper in November 2009. Anita is currently working towards gaining a Masters with Nottingham Trent University.


Between 2012 and 2015 Anita worked 3 days a fortnight, for the Community Programme – a transformational team based at Nottingham City Hospital where she was Organisational Development Lead improving leadership, knowledge and skills within Care Homes across Nottingham/shire.


Anita was awarded the MBE in the New Year’s Honours list 2014 for 'services to older people'.
Anita has a real passion for quality care, workforce development and improving Dementia care.
Anita has had responsibility for the day-to-day management of Wren Hall Nursing Home for the past Thirty years and has loved every second of it!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wren Hall Nursing Home to verify any information. View our terms and conditions. Wren Hall Nursing Home has an Enhanced Service - more info.