Church Farm at Rusticus

Owthorpe Road, Cotgrave, Nottingham NG12 3PU
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9.5 79 Reviews
  • Church Farm at Rusticus, Nottingham
Church Farm at Rusticus is the newest member of the highly respected Church Farm Care Group of nursing homes, a small family-run business.

Situated in beautiful woodlands just outside Cotgrave village. Like all homes in the Church Farm Care Group, Rusticus follows the principles that the person living at the home always comes first, ensuring well-being and happiness is a priority.

All staff are highly trained and the specialist nurses provide 24-hour care.

Church Farm at Rusticus provides residential care, nursing care, dementia care, respite care, and rehabilitation to help those who have been living in hospital adapt to living back at home, helping people to gain confidence and independence.

Church Farm at Rusticus now has its own cinema, café and hairdressers and Hickling Lodge the newest addition to Rusticus.

Bright and spacious, the 30 new bedrooms of Hickling Lodge all have light and airy ensuite bedrooms with access to private gardens off each bedroom. Finished to the highest specification and individually designed in a Modern British colourful style.

Each room is generously sized with floor to ceiling windows overlooking the surrounding bird-filled woodland gardens, and aviary and every bedroom has their own private patio garden or balcony too.

Every room has a high specification electric controlled wooden nursing profile bed, a fantastic piece of equipment which is designed for comfort and they’re designed to reduce the amount of pressure on the body, helping to reduce and prevent everyday aches and pains.

Bathrooms are very spacious and all have walk-in shower wet rooms. The spa baths are also available, there are assisted sitting and reclining baths in each house, for an accessible and relaxing bathing experience.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1800
  • Self-Funded Residential Dementia Care: £1500 – £1800
  • Self-Funded Nursing Care: £1500 – £1800
  • Self-Funded Nursing Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Residential Care: £1500 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Nursing Care: £1500 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1800

These prices are only a guideline, please contact Church Farm at Rusticus to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Diane Watson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (93)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (56)

Visiting

  • Family visiting times are not restricted. Most families agree with the team when the most appropriate times are to visit their family member.

Parking

  • There is plenty of on site parking at the home.

Church Farm at Rusticus Reviews (79)

Total of 79, showing 1-20
9.5

Church Farm at Rusticus has a Review Score of 9.5 (9.521) out of 10, based on 28 reviews in the last 2 years. Over all time Church Farm at Rusticus has 79 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband receives at Rusticus The staff are always kind and caring even with residents who are difficult to deal with .I have noticed that my suggestion about the sun being too hot coming through the skylights has been dealt with and is so much better I have also noticed
that after a meal staff now go round and clean the floor as soon as residents are settled in armchairs. I would definitely recommend this nursing home to anyone looking for good care for their loved ones

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

thank you so much for taking the time to write this review. it was kind of you, and i will share this with the team on Hawthorne. It is our pleasure to care for your husband, and appreciate your support.

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Overall Experience  Overall Experience 5.0 out of 5

As far as I am aware my husband is well cared for. I have not been able to visit him in recent weeks due to my ill health but it gives me peace of mind that they will ring me if there are any issues.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you so much for your kind comments, and taking the time, especially at a time when you have health concerns. We will, of course continue to ring you and send any photos to maintain contact. If you need anything further whilst you are unwell please do not hesitate to let us know.

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Overall Experience  Overall Experience 5.0 out of 5

This is a lovely home with lots of character (the grounds, staff and residents!) When my relative transitioned to another home Rusticus made is easy, nothing was too much trouble, the managers explained everything in clear detail and I felt at ease. I have been involved in all aspects of her care and
when I visit everyone is so welcoming. Everyone is so kind, I see lots of things happening and unlike the previous home, residents are not just sat around sleeping or staring into space with nothing to do and just 'wasting away'. It's good to see the wonderful work that goes on to keeping people with lots of needs, happy and well. My relative has flourished and that is all due to the collective efforts of the staff.

Reply from Sarah Power, Manager at Church Farm at Rusticus

Thank you so much for taking the time to review Rusticus, we are so pleased you are happy with the care and support, we are pleased to know that we supported your loved one to have a smooth transition into our care and continue to provide support to you as our extended family. We will be sure to pass on your lovely comments to our team

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are brilliant with my dad. Whenever I visit the staff are so patient and kind with him and with other residents. They are excellent at keeping everyone calm. My dad has settled well and as a family we are very happy with the home.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you so much for taking the time to write this review. It is our pleasure to care for your Dad, and i will ensure the household are aware of your lovely comments. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I find everyone very friendly always smiling and very helpful.
I am able to ask questions and get answers and anything I have concerns about is always actioned upon.
I feel the garden area is neglected and looks untidy. Colour is important to people with Dementia and this lacking in the garden.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you so much for taking the time to post this review. We will make sure the staff on that household are made aware of your lovely comments. Regarding the garden, we have some plans, and have spoken with the gardeners too, and i will keep you up to date at your next monthly sereni-tea meeting. Thank you again.

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Overall Experience  Overall Experience 5.0 out of 5

My brother and I visit our Mum every week. She has been at Church Farm at Rusticus for approximately 18 months. We always find Mum dressed and clean. She sits quietly by herself most of the time (which is her way) and the staff often stop by to ask her if she is OK, and if she wants a drink or something
to eat. We are always made to feel welcome. There are different staff sometimes but we soon get to know them. We expect our Mum to be cared for and looked after to a high standard and we feel that this is what she receives. Unfortunately, looking after people with dementia is not a 'one size fits all' situation, and there are high demands from some residents more than others, but overall, we feel that the staff are caring and do tailor to their needs quite well. We know most of the other residents, too, and they all look well-cared for. A great deal of effort goes into activities, and celebrations of birthdays and significant days in the calendar, too, which is lovely.

Reply from Sarah Power, Manager at Church Farm at Rusticus

Thank you for taking the time to leave a review, we welcome, and value, all comments, to support our staff to provide the most homely, excellent standards of care. We are so glad that you are happy with the care of your lovely Mum, we really enjoy being part of your extended family and thank you for trusting us with your wonderful Mum. We will be sure to pass on your feedback to our staff team.

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Overall Experience  Overall Experience 5.0 out of 5

My father has received excellent care from Church Farms Rusticus. The Carers are very friendly and professional. Really helpful.
Also home is well managed. The manager, deputy and all staff very good. Work hard to make residents feel at home.

Reply from Sarah Power, Manager at Church Farm at Rusticus

Thank you for taking the time to leave a review, we welcome all comments, to support our staff to provide the most homely, excellent standards of care. We are so glad that you are happy with the care of your father, we really enjoy being part of your extended family and thank you for trusting us with your wonderful dad. We will be sure to pass on your feedback to our staff team

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Overall Experience  Overall Experience 4.0 out of 5

Good overall but little niggles i'm afraid with clothing (lost, dirty, ruined or someone else wearing them) and staff should sit with residents that are awake not the ones that are a sleep.
Finally hope to see residents sitting outside with this warmer weather we have had & having. Fresh air is good
for everyone. My mum loves to be outside.

Reply from Sarah Power, Registered Manager at Church Farm at Rusticus

Thank you for taking the time to leave a review, your comments are, very much, welcomed. We are sorry to hear there have been some issues with laundry, we will address this with the relevant team and ensure plans are made to review and improve this area. We are sorry to hear your perception that staff sit with people who are asleep and not those who are awake, our staff endevour to spend time with each family member that lives with us, we will ensure these comments are communicated with the relevant team and continue to improve our standards. We have a very exciting activities plan for the coming months, utilising our vast and beautiful outdoor spaces to promote well-being for all, in the recent weeks our family members have been enjoying the glorious weather in and around the grounds, fresh air and sunshine is a wonderful tool for well-being that we have been making the most of. Please do not hesitate to contact a member of the management team if you have any concerns or suggestions.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my husband receives in the area of the home in which he lives. They are sensitive to his needs and has always been treated with respect. All staff there are receptive to any observations I make and responsive to any issues that may arise.

Reply from Sarah Power, Manager at Church Farm at Rusticus

Thank you so much for your kind words. We will be sure to share this, lovely review with our amazing team here. We are so pleased you are happy with the care we provide at Hawthorn House. At Church Farm Care, we always strive to provide the best, most homely care for everyone who lives with us, works with us and visits us, it truly is a pleasure to care for your husband and be part of your extended family.

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Overall Experience  Overall Experience 5.0 out of 5

My mother, has been a resident at the care home for the last 2 years and has settled in really well after a really restless start , I used to call in at 17.00 when they were having their tea and it was a very difficult time for the staff twilight time had kicked in and the residents were very restless,
so to call in at 11.00 and see all the residents sat down relaxed having tea eating fruit and a chocolate bar was a real eye opener . The staff are really lovely with the residents and very calming . My only issue is the personnel belongs clothes etc that go missing, my mother collects other people's items also but rooms cannot be locked.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

I wanted to thank you for your lovely comments, and taking the time to submit them. I have passed your comments on to our team of staff. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

Have always found staff at church farm very helpful and willing to listen.
I am happy with the care my sister receives and feel she is in safe hands.
At times can be difficult to get through a specific lounge but do appreciate that staff are busy.


Overall all my dealings with the home are very

positive.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

We are so grateful that you have taken the time to submit this review, which i will pass on to the staff. We are currently reviewing our phone systems. Thank you once again .

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Overall Experience  Overall Experience 4.0 out of 5

My Father was a resident at Rusticus for 6 months. He was admitted as a very poorly, frail 95 year old, barely able to get out of bed. Hospital specialists thought his life expectancy was weeks, months at best.
I am pleased to say that he is leaving as a new man and his health is so much improved
that he is now able to live at home with my Mother again. This is due to the wonderful care and kindness of the very dedicated staff in the Hickling Lodge at Rusticus for which the whole family is most grateful.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you for your lovely comments, which i will pass on to our staff caring for your father. We are so happy he will be returning home to his family and wish you all the very best in your future.

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Overall Experience  Overall Experience 5.0 out of 5

After several months and two care homes, my husband was placed at Church Farm at Rusticus.
What a very welcoming place, all the staff were very helpful to me and to my husband.
I know it is very early days, but, it has been the most positive and caring approach by the carer's and support team that
has given me confidence that my husband will settle here very well.
The home is modern very clean, and spacious.
The garden and outdoor areas are beautiful.
All in all I can relax and sleep better knowing my loved one is safe and well cared for.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you for submitting your lovely comments. I will ensure staff are aware of them, it is so kind of you to take the time to do this.

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Overall Experience  Overall Experience 4.0 out of 5

The standard of care I have observed given to the residents is always very good, and delivered with compassion. It's particularly nice to see affection shown to the residents, and see the calming effect and smiles in response.
Dad's personal care is delivered with kindness and always offered quietly,
acknowledging his need for dignity. Situations that arise, say between residents, seem to be diffused effectively, with respect for everyone involved. I think the staff are great.
The managers are also very good and have always responded promptly to the small number of issues or questions I have raised whilst dad has been a resident.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you for taking the time to submit your lovely comments, which i will ensure staff hear of. We do appreciate you taking the time to do this. It is our pleasure to care for your dad.

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Overall Experience  Overall Experience 2.0 out of 5

I hate leaving poor reviews but do feel this is necessary.
My family member has been at church farm blue bell for some time.
I have requested her to be moved a few times and have been informed by social workers that because of report done by the care home it isn't possible as they feel there is
no where suitable for her needs.
I have witnessed on a few occasions things I'm not happy with.
Residents walking around wet or Soild and no staff member seems to be in a rush to help.
Residents walking around in dirty clothes and not changed.
Iv witnessed residents having lunch and tea put in front of them and not being aided with feeding until there meal is cold.
Iv found some of the care staff very uncaring.
Some of the staff will go above and beyond.
£1000s of pounds spent of clothes and are washed and shrunk.
Property lost like teeth and glasses!
My family member is bored most of the time and upset!
I feel so upset when I visit!
Doesn't feel warm or friendly
Wish I could write more

Reply from Diane Watson, Manager at Church Farm at Rusticus

I am so sorry to read your review, and your perception of our care on Bluebell. I would like the opportunity to discuss further, so please do E mail or phone me to arrange a time convenient to yourself. I know you have seen me when you visit, but I understand that visiting time is precious and it is important for you and your children to spend time with your mother. I want to reassure you that when Rusticus completes any reports requested by any authority, we will only send details from the Nourish system, such as daily timelines, ABC charts, accident and incident reports, professional visits which are factual and any potential new home will always come out to assess. I look forward to meeting with you to discuss further. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I was struggling to find quality day respite for my Alzheimer's suffering wonderful partner who due to his illness presented systems of wanting to walk continuously and explore every where .We were told by a lot of day care facilities they couldn't or wouldn't accommodate him .
However this lovely
place who actually truly accommodates for the individual not the mass shoes us compassion and patience and they greet us like friends and he always comes come .
My partner is precious to me and I feel happy that when he attends he is always welcome .They allow him to walk around but still make sure he's
attended too ,given and encouragement to eat there fantastic meals they offer the residents .my partner is happy when there and allows me to have a break and feel ready for another day .Thankyou to everyone .

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you so much for your review and taking the time to write it. I will pass on your lovely comments to staff. It is our pleasure to care for your partner, which allows you time to, as you say, have a break and recharge your batteries to carry on caring for your partner.

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Overall Experience  Overall Experience 5.0 out of 5

After my father entered this care home nearly 18 months ago for Dementia, I have nothing but praise for the care, respect and overall commitment of all who work there. Nothing is too much trouble and at least it makes me feel better that he is getting the correct care he needs. Puts my mind at rest
knowing that the Carer's, Nurses, Management and cleaning staff treat him well.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you so much again for your lovely comments. I will certainly ensure staff are made aware of them. Thank you for your time taken to complete the review.

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Overall Experience  Overall Experience 5.0 out of 5

In the 4 months our Dad has been in the care of Church Farm, we have been very impressed with the care, compassion & kindness the staff have shown to not only him, but to our family & his friends too. The outdoor space & coffee hub areas are a particular special feature of the home & really do set it
aside from so many other places we visited. The food & drink is also superb. The rooms are a very generous size & we've been able to make it as homely as possible. Communication between our family & the home has also to this point, been excellent.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you so much for your kind comments which i will pass on to the staff caring for your dad. It is our pleasure to care for your Dad and support his family and visitors. Thank you for taking the time to complete this review.

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Overall Experience  Overall Experience 5.0 out of 5

The staff in Hawthorn House deal with a complex and varied set of issues but provide a caring and loving environment for their residents. They form a deep understanding of each individual resident and do the best they can to care for them and to enrich their lives. The residents are treated with respect
and I witness small acts of kindness every time I visit.

Reply from Sarah Power, Registered Manager at Church Farm at Rusticus

Thank you so much for your kind words. We will be sure to share this, lovely, heartfelt review with our amazing team here. We are so pleased you are happy with the care we provide at Hawthorn House. At Church Farm Care, we always strive to provide the best, most person-centered care, in a welcoming and homely environment, where everyone is welcome.

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Overall Experience  Overall Experience 5.0 out of 5

When I was going through the endless list of care homes, I was very underwhelmed with what was on offer in the local area, that was until I came across Church Farm at Rusticus. I was made to feel welcome, the girls on the receptions were so lovely and helpful, the two managers made me feel at ease,
it was so easy to talk to them, they had so much knowledge, both had a caring attitude and I felt at home straight away. It's bright, specious, with lots of things to do. I was shown around, the cafe, cinema and garden is such a special place. Every visit is a pleasure. The food, especially of late, is exceptional, rooms are clean, it smells fresh, of course there are times when dementia patients can make messes but it's clean and tidy and very homely. I am involved in care and get contacted about changes in care needs and the plan of living. My relative has thrived and the staff are amazing. It's a wonderful place. I can't wait to move in!

Reply from Sarah Power, Registered Manager at Church Farm at Rusticus

Thank you so much for your kind words. We will share this with our amazing team here. We are so pleased you are happy with the care provided. At Church Farm Care, we always strive to provide the best, most person-centered care, in a welcoming and homely environment.

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Current Review Score: 9.5 (9.521)

Overview of Review Score

The Review Score of 9.5 (9.521) out of 10 for Church Farm at Rusticus is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.521 for Church Farm at Rusticus is calculated as follows: ( (224 Excellents x 5) + (54 Goods x 4) + (20 Satisfactorys x 3) + (11 Poors x 2) + (6 Very Poors x 1) ) ÷ 315 Ratings = 4.521

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church Farm at Rusticus is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (1)

Diane

Diane Watson

Job Title: Home Manager

Joined: 2023

We are delighted to welcome Diane Watson as our new Home Manager here at Rusticus. She is highly qualified - a trained nurse who also has a clinical training qualification, and brings with her a wealth of clinical and managerial experience having experience in working across both the NHS and private sector. Diane comes to Rusticus having managed a small group of homes as Senior Manager, and has already made a great impact at Rusticus. She is very visible and available around the home every day. "I feel I have been very privileged in my career to have met, worked with and cared for so many patients, residents and team members." she adds "Rusticus has such a lovely reputation and is set in stunning grounds with incredible buildings and facilities, I was drawn to Church Farm Care's values that people matter, and the importance they place on people's wellbeing, for both family members and staff."


Outside of work, Diane loves to spend time reading, walking, cycling, swimming, socialising and cooking.

Frequently Asked Questions about Church Farm at Rusticus

What types of Care is Church Farm at Rusticus registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Church Farm at Rusticus have?

There are 93 Single Rooms.

What are the Facilities & Services at Church Farm at Rusticus?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Church Farm at Rusticus to the centre of Nottingham?

6.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church Farm at Rusticus to verify any information. View our terms and conditions. Church Farm at Rusticus has an Enhanced Service - more info.