Church Farm at Rusticus

Owthorpe Road, Cotgrave, Nottingham NG12 3PU
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9.5 79 Reviews
  • Church Farm at Rusticus, Nottingham
Church Farm at Rusticus is the newest member of the highly respected Church Farm Care Group of nursing homes, a small family-run business.

Situated in beautiful woodlands just outside Cotgrave village. Like all homes in the Church Farm Care Group, Rusticus follows the principles that the person living at the home always comes first, ensuring well-being and happiness is a priority.

All staff are highly trained and the specialist nurses provide 24-hour care.

Church Farm at Rusticus provides residential care, nursing care, dementia care, respite care, and rehabilitation to help those who have been living in hospital adapt to living back at home, helping people to gain confidence and independence.

Church Farm at Rusticus now has its own cinema, café and hairdressers and Hickling Lodge the newest addition to Rusticus.

Bright and spacious, the 30 new bedrooms of Hickling Lodge all have light and airy ensuite bedrooms with access to private gardens off each bedroom. Finished to the highest specification and individually designed in a Modern British colourful style.

Each room is generously sized with floor to ceiling windows overlooking the surrounding bird-filled woodland gardens, and aviary and every bedroom has their own private patio garden or balcony too.

Every room has a high specification electric controlled wooden nursing profile bed, a fantastic piece of equipment which is designed for comfort and they’re designed to reduce the amount of pressure on the body, helping to reduce and prevent everyday aches and pains.

Bathrooms are very spacious and all have walk-in shower wet rooms. The spa baths are also available, there are assisted sitting and reclining baths in each house, for an accessible and relaxing bathing experience.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 93 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1800
  • Self-Funded Residential Dementia Care: £1500 – £1800
  • Self-Funded Nursing Care: £1500 – £1800
  • Self-Funded Nursing Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Residential Care: £1500 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Nursing Care: £1500 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1800

These prices are only a guideline, please contact Church Farm at Rusticus to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Diane Watson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (93)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (56)

Visiting

  • Family visiting times are not restricted. Most families agree with the team when the most appropriate times are to visit their family member.

Parking

  • There is plenty of on site parking at the home.

Church Farm at Rusticus Reviews (79)

Total of 79, showing 21-40
9.5

Church Farm at Rusticus has a Review Score of 9.5 (9.521) out of 10, based on 28 reviews in the last 2 years. Over all time Church Farm at Rusticus has 79 reviews.

Overall Experience

  • 55
  • 20
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  • 3
  • 1

Date Published

79
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Review from Tracey W (Daughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When the time came for my dad to go into a nursing home I was very anxious and very upset, but it didn't take long before I knew this was the right place this was Church Farm Rusticus on the bluebell floor, and every single staff member was amazing, loving and very caring with a family atmosphere, nothing
was to much trouble... My dad was happy there and we loved visiting him, sadly my dad passed but during the time in which he spent there we made some wonderful memories. Would definitely recommend it.. thank you so much Bluebell Household.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you so much for your lovely comments, they are appreciated. We miss your father and seeing you all when you visited. Bluebell staff are touched by your comments. Once again, thank you.

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Review from J S (Sister of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My sister moved to Hickling Lodge at the end of last summer. She did not receive even basic care, and a safeguarding investigation was instigated after she had been there for just one week. The outcome of the council’s investigation is that the allegations of neglect on multiple areas were acknowledged
by the home manager and the deputy to have been correct. Concerns around the care that my sister receives at Hickling Lodge continue. The new manager’s response to this has been inadequate. There is a regular turnover of staff, which compromises the quality of the care given. Communication at Hickling Lodge is poor.

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Review from Elizabeth L (Daughter of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Church Farm at Rusticus since June 2022, first in Hawthorn House, now in Primrose. As I live in France, I can't visit Mum as often as I would like - this is my fourth visit. I come over for a week and visit every day. I have always found everything to my satisfaction. The members
of staff are unfailingly helpful and caring and always ready to answer any questions I may have. Living abroad, it is doubly important that I can be confident that Mum is receiving excellent care and attention, which I find is the case at Church Farm.

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Review from Mandy S (Daughter of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Church Farm at Rusticus could not do more for their residents. The level of kindness and caring just shines through. Our dad has been so well looked after and is very happy. He said he feels safe, which is amazing. Everyone cares for the residents and the family, which is really above and
beyond. The atmosphere here is welcoming and I could not think of a better place for Dad.

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Review from P B (Respite Resident) published on 26 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was looked after very well in Primrose Suite for four weeks after surgery on my right foot. The carers were marvellous, nothing was too much trouble and the nurses were very efficient. I needed help with a dressing and to maintain my medication regime. The unit is very busy, mainly for for dementia
patients. I was able to take part in some activities, attending a summer party and the film club and there was a regular monthly activity menu. I saw the physiotherapist and the occupation health nurse for monitoring.

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Review from Tessa M (Ex Family Member) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex-husband suffered from an extremely unpleasant and very disabling medical condition which left his cognitive abilities pretty intact. By the end of his life, his ability to communicate had nearly disappeared.
The staff at Church Farm appeared to have real knowledge of my ex-husband as an individual
and treated him with great respect and patience. They were also invariably kind and courteous to his family members who visited him.
The building is very modern with a full-length verandah which provided a pleasant place for us all to sit together.
All in all this home was much better than the previous home where he was a resident.

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Review from Jean A (Respite Resident) published on 22 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at Church Farm for two weeks for rehab after a hip repair. I have nothing but praise for this unit, from management through all staff, so helpful, friendly and respectful, they always stop by for a friendly chat. I will be leaving soon and I am almost sad to go.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you so much for taking the time to give your comments. I will share them with the staff, who i know will appreciate your thoughts. I hope you continue to successfully rehabilitate at home .

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Review from Lucy S (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since Dad moved to Hickling Lodge in January 2023, I've been so impressed at the care he receives. Hickling Lodge is so lovely; the rooms are peaceful and tasteful, as are the lounges and kitchen areas, and everything is absolutely clean. But, the most wonderful part of Hickling Lodge is the management
and staff. They are all so incredibly warm, friendly, calm and kind people and whom my dad responds so well to. They get his humour and have taken time to build a friendship with him. The community liaison manager is nothing short of an angel on earth and I thank her and the team from the bottom of my heart.

Reply from Diane Watson, Home Manager at Church Farm at Rusticus

Thank you so much for your kind comments which are much appreciated and will be shared with staff.

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Review from Dale A (Son of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would recommend 100%, rooms are excellent with all facilities well thought out plus well secured, easy parking if have a car. Though some distance from public transport, it makes up for it in its perfect positioning of the serenity of its natural surroundings, relaxing and fresh.

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Review from Delia C (Daughter of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hickling Lodge - part of Church Farm at Rusticus Care Home.
Mum was transferred to Hickling Lodge for palliative care after a stroke.
Although only there for a couple of days, the staff and care that Mum received were wonderful.
Nothing was too much trouble - the staff were very caring and compassionate
towards us at such a difficult time.
I would definitely recommend this home.

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Review from Carol G (Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at Hickling Lodge for a period of four and a half weeks.
I found the place to be spotless and a good variety on the food menu. The staff were wonderful, treated you more like friends than carers and nurses. Nothing was too much trouble. The care I received was excellent, I must admit I miss them
all.

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Review from Jackie S (Daughter of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful place, with wonderful staff. Nothing too much trouble, even in difficult situations. Mum was looked after fantastically well. Helps the family to feel at ease. Thank you.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for this feedback.
We are proud of our colleagues and will let them know this was your experience of Church Farm at Rusticus.

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Review from Pat Z (Friend of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was here at Church Farm at Rusticus Care Home for a few weeks. She couldn't be in a better place. Very clean, staff are always very helpful and very polite, treating residents with dignity, love and patience. Always giving residents plenty to eat with lots of choices. Very large and very clean
bedrooms and bathroom.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for this kind feedback.
We are pleased that your friend has been experiencing dignified and patient care.
We will feed your comments back to our care home colleagues who earned this praise.

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Review from Michael T (Brother of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and friendly staff, great views and nice modern accommodation.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for your feedback about Church Farm at Rusticus.
We are proud of our colleagues and will pass on your kind comments to them.

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Review from J T (Daughter of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in your care for about three weeks, he was very well looked after. The staff were all caring and kind people, his room was just right with a spacious en-suite and kept very clean and was regular with washing his clothing. The food was excellent with lots to choose from. Just an issue when
discharged as we didn't have all his medication but resolved it later the next day.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for this kind feedback. We are pleased that your father experienced a caring and kind experience.
We will feed your comments back to the care home staff who deserve this praise.

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Review from Stefanie B (Wife of Resident) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were very caring and concerned for my husband's welfare and he was far too ill to be able to contribute to his care, verbally or mentally. Although staff always did what they thought was best for him, I knew that wasn't always actually so. The staff patiently cared but there were things that
could have been better. I think it's part of knowing his care, medical, health and day-to-day needs that made it hard to accept others doing the caring - when they can't give the 24-hour care that I did. When he was dying I was allowed to stay in his room, which was so thoughtful and very much appreciated.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for letting us know about your experience with Church Farm at Rusticus.
We are pleased you experienced patient and thoughtful care and support.

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Review from Jacqueline A (Daughter of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very attentive staff who are all also very kind. When I arrive they always know where Mum is which is very reassuring. Over the last week my mum has put on weight and looks 10 years younger. Mum never wanted to spend any time in a care facility but has said several times how happy she is here.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

We are extremely grateful for your feedback and will ensure our colleagues are informed of the positive impact they had for you and your Mother.

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Review from J W (Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It took a couple of days to settle in, but I soon got used to everything. Most of the servicer users were great company. I made a lot of friends and had loads of laughs. Best wishes to all.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for this feedback - we are pleased you have happy memories of Church Farm at Rusticus.

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Review from Anthony A (Husband of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Five-star - excellent care.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for providing this review - we will make sure our colleagues at the care home are made aware of your experience.

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Review from Gillian W (Sister of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and happy to help in any way you might need them.
The complex and bedrooms are immaculate, clean and tidy, and plenty of room.
The manager gave us full attention and explained their programme with my sister.

Reply from Matthew Adlem, Head of Operations at Church Farm at Rusticus

Thank you for this feedback - we will take steps to share your comments with our colleagues at Rusticus.

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Current Review Score: 9.5 (9.521)

Overview of Review Score

The Review Score of 9.5 (9.521) out of 10 for Church Farm at Rusticus is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.521 for Church Farm at Rusticus is calculated as follows: ( (224 Excellents x 5) + (54 Goods x 4) + (20 Satisfactorys x 3) + (11 Poors x 2) + (6 Very Poors x 1) ) ÷ 315 Ratings = 4.521

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church Farm at Rusticus is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Diane

Diane Watson

Job Title: Home Manager

Joined: 2023

We are delighted to welcome Diane Watson as our new Home Manager here at Rusticus. She is highly qualified - a trained nurse who also has a clinical training qualification, and brings with her a wealth of clinical and managerial experience having experience in working across both the NHS and private sector. Diane comes to Rusticus having managed a small group of homes as Senior Manager, and has already made a great impact at Rusticus. She is very visible and available around the home every day. "I feel I have been very privileged in my career to have met, worked with and cared for so many patients, residents and team members." she adds "Rusticus has such a lovely reputation and is set in stunning grounds with incredible buildings and facilities, I was drawn to Church Farm Care's values that people matter, and the importance they place on people's wellbeing, for both family members and staff."


Outside of work, Diane loves to spend time reading, walking, cycling, swimming, socialising and cooking.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church Farm at Rusticus to verify any information. View our terms and conditions. Church Farm at Rusticus has an Enhanced Service - more info.