Submit a Review for Baugh House
19 Baugh Road, Foots Cray, Sidcup, DA14 5ED
View full details of Baugh HouseLatest Reviews for Baugh House
16 January 2026
My Mum has dementia. It was decided Baugh House could no longer manage her and she was served with an eviction notice without informing our mother or anyone in her family. We found out by accident through a third party.
Previously found a wound on her arm and received no explanation as to how it
occurred.
22 December 2025
A very caring atmosphere. Always clean. Always activities going on to join in with if mum so wishes. But no pressure she can decide.
All the staff have been amazing with mum as her memory fails her she can get quite agitated and they all treat her so well, even on these occasions.
If you're
thinking of somewhere safe, clean, and caring with things to do I can recommend Baugh house.
Thankyou from Sharon
05 December 2025
Mary was clean and comfortable and full of praise for the nursing staff and carers who help her.
She was cheerful and enjoyed our visit, and we prayed at the end, Mary adding prayers for the very ill people at the home.
18 November 2025
My aunt is thriving in Baugh House. She is so much happier and brighter since she went into the care of Baugh House earlier in the year. Baugh House is clean, and the food is of good quality. The care is sensitive and supportive I have seen a huge difference in her. It is comforting to know she is
being well cared for when I live so far away. The management team is approachable, and the care team is helpful in not just in regards to my aunts care but facilitating video calls with my aunt and myself and keeping me regularly updated on her care and any issues.There are a few minor issues with clothing,laundry and one to one time for my aunt but overall, I am pleased with the care my Aunt receives. Thank you to all the team at Baugh House. You do an amazing job, and it is greatly appreciated.
26 August 2025
I would like to say that the staff are welcoming, the manager is approachable and will always find time to talk to you.
the clients look well-presented and the home is clean.
I will look forward to working with them again in the future.
07 July 2025
Found the manager and most staff very careing in Baugh house clean rooms and communal areas and food nice lots of activities , good out side space used during the summer , always felt welcome . When in the building
24 June 2025
My Dad has been a resident of Baugh House just coming up to a year now, he is very settled and content there.
The staff have a very high standard of care throughout the home from the Receptionist, The Manager, duty day Nurses and staff, they are all very friendly and with an amazing level of care
given to residents.
Dad enjoys the activities and it's good to see the variation the care home provides.
The care home keeps me updated with any concerns relating to Dad and I know that after my weekly visits I can go home knowing that Dad is in good hands, which gives me peace of mind.
Well done to The Manager and his staff for creating a very positive experience for My dad and us as a family when we visit Baugh House Care Home.
24 June 2025
Very happy with the care Baugh House has put in place for my mum
Extr care and low bed and crash mats are now in place. Staff are caring and supportive to mum and nurse always checks on mum and take her obs. Receptionist and Manager both very friendly and approachable and always happy to assist
Thank you
06 May 2025
I am very satisfied the way my partner is being treated, the staff go above and beyond for not only the residents but making sure us as relatives are comfortable aswell. The home is warm and clean and very welcoming.
02 April 2025
Staff are fantastic
Well done to all the staff
Caring good food great activities
Receptionist is allways warm helpful and knowledgeable of what is happening with my mother
There is another member of staff i would like to thank
All so attentive to my mother
Thankyou ALL
06 March 2025
Superb care, fantastic staff, excellent management & facility. The staff are extremely well trained and professional. They are very caring and the home has a very welcoming and family feel to it. Since my father moved in seven months ago the staff have always been kind, friendly and approachable.
They treat all residents with dignity and respect. The facility is absolutely lovely and clean, there are no unpleasant smells at all,. They recently opened up a sensory room for the residents which has a relaxing and magical feel to it. My father's room on the ground floor opens up onto the beautiful spacious patio and garden. The corridors have beautiful pictures from the past throughout the home. The meals are varied & nutritious. The onsite Chef makes a point of finding out residents preferences. The building has good light, it is warm & spacious. I have peace of mind that my father is well looked after and taken care, thank you to the Manager and staff at Baugh House.
09 January 2025
I visit my dear friend every Friday. I'm warmly welcomed and there are always staff around if needed. The home is well-run, clean and tidy. The residents have a social room where they can sit and they have various entertainers too and they join in with the songs. I get a lovely cup of hot
chocolate... Delicious.
21 November 2024
My mum is very happy and is being looked after well. All staff are brilliant and friendly.
14 November 2024
I love it here. My room is nice and cosy. I can even put my own pictures up with staff members' help. The staff are kind and I feel like I am being looked after very well.
05 November 2024
My mother-in-law spent just over six months in Baugh House. During that time, we met so many members of staff who worked tirelessly to make her stay as pleasant as possible. Unfortunately, she was bedridden so was not able to participate in the activities. It was during her final days that the care,
support and friendliness of the staff shone through. They ensured that the family was made welcome and looked after. They all responded quickly to answer questions and help allay any concerns - we cannot thank them enough.
05 November 2024
My mother moved into Baugh House in April this year and we have been very pleased with the care she has received.
Mum had her 99th birthday this October and we felt the staff went above and beyond in making this a wonderful day for her. The staff arranged for a cake, balloons and entertainment for
her birthday, this was followed by a small family gathering at the weekend where the staff again supplied savouries, soft drinks and a birthday cake.
It is obvious that the staff genuinely care for her and we are happy and content with her time at Baugh House.
13 September 2024
Reception is extremely helpful. I always find staff very approachable.
15 August 2024
I am thoroughly impressed with Baugh House. The staff are compassionate and attentive, always ensuring residents feel comfortable and valued. The facility is clean and well-maintained. The meals are nutritious and well-prepared, catering to various dietary needs. Communication with the management is
seamless. Overall, Baugh House provides excellent care and a warm, welcoming environment.
14 August 2024
I've been visiting my friend since March 2024. Each time I've had a friendly welcome by staff. My friend is bedridden - on each occasion, she is fresh and clean, no smells and happy in herself. She is quite lucid and relates stories about what happens outside her room window - the names of birds,
the apple tree, the planes going overhead. She says the girls (staff) are good to her. It makes me happy to visit, knowing shi is ok. Thank you for looking after her.
30 July 2024
For a couple of weeks, a friend of mine was in Baugh House. When we visited him, we were amazed by the nice atmosphere, it is a homely home. Staff are friendly and professional, the food looked nice, we were always welcomed.
Latest Reviews for Baugh House
16 January 2026
My Mum has dementia. It was decided Baugh House could no longer manage her and she was served with an eviction notice without informing our mother or anyone in her family. We found out by accident through a third party.
Previously found a wound on her arm and received no explanation as to how it
occurred.
22 December 2025
A very caring atmosphere. Always clean. Always activities going on to join in with if mum so wishes. But no pressure she can decide.
All the staff have been amazing with mum as her memory fails her she can get quite agitated and they all treat her so well, even on these occasions.
If you're
thinking of somewhere safe, clean, and caring with things to do I can recommend Baugh house.
Thankyou from Sharon
05 December 2025
Mary was clean and comfortable and full of praise for the nursing staff and carers who help her.
She was cheerful and enjoyed our visit, and we prayed at the end, Mary adding prayers for the very ill people at the home.
18 November 2025
My aunt is thriving in Baugh House. She is so much happier and brighter since she went into the care of Baugh House earlier in the year. Baugh House is clean, and the food is of good quality. The care is sensitive and supportive I have seen a huge difference in her. It is comforting to know she is
being well cared for when I live so far away. The management team is approachable, and the care team is helpful in not just in regards to my aunts care but facilitating video calls with my aunt and myself and keeping me regularly updated on her care and any issues.There are a few minor issues with clothing,laundry and one to one time for my aunt but overall, I am pleased with the care my Aunt receives. Thank you to all the team at Baugh House. You do an amazing job, and it is greatly appreciated.
26 August 2025
I would like to say that the staff are welcoming, the manager is approachable and will always find time to talk to you.
the clients look well-presented and the home is clean.
I will look forward to working with them again in the future.
07 July 2025
Found the manager and most staff very careing in Baugh house clean rooms and communal areas and food nice lots of activities , good out side space used during the summer , always felt welcome . When in the building
24 June 2025
My Dad has been a resident of Baugh House just coming up to a year now, he is very settled and content there.
The staff have a very high standard of care throughout the home from the Receptionist, The Manager, duty day Nurses and staff, they are all very friendly and with an amazing level of care
given to residents.
Dad enjoys the activities and it's good to see the variation the care home provides.
The care home keeps me updated with any concerns relating to Dad and I know that after my weekly visits I can go home knowing that Dad is in good hands, which gives me peace of mind.
Well done to The Manager and his staff for creating a very positive experience for My dad and us as a family when we visit Baugh House Care Home.
24 June 2025
Very happy with the care Baugh House has put in place for my mum
Extr care and low bed and crash mats are now in place. Staff are caring and supportive to mum and nurse always checks on mum and take her obs. Receptionist and Manager both very friendly and approachable and always happy to assist
Thank you
06 May 2025
I am very satisfied the way my partner is being treated, the staff go above and beyond for not only the residents but making sure us as relatives are comfortable aswell. The home is warm and clean and very welcoming.
02 April 2025
Staff are fantastic
Well done to all the staff
Caring good food great activities
Receptionist is allways warm helpful and knowledgeable of what is happening with my mother
There is another member of staff i would like to thank
All so attentive to my mother
Thankyou ALL
06 March 2025
Superb care, fantastic staff, excellent management & facility. The staff are extremely well trained and professional. They are very caring and the home has a very welcoming and family feel to it. Since my father moved in seven months ago the staff have always been kind, friendly and approachable.
They treat all residents with dignity and respect. The facility is absolutely lovely and clean, there are no unpleasant smells at all,. They recently opened up a sensory room for the residents which has a relaxing and magical feel to it. My father's room on the ground floor opens up onto the beautiful spacious patio and garden. The corridors have beautiful pictures from the past throughout the home. The meals are varied & nutritious. The onsite Chef makes a point of finding out residents preferences. The building has good light, it is warm & spacious. I have peace of mind that my father is well looked after and taken care, thank you to the Manager and staff at Baugh House.
09 January 2025
I visit my dear friend every Friday. I'm warmly welcomed and there are always staff around if needed. The home is well-run, clean and tidy. The residents have a social room where they can sit and they have various entertainers too and they join in with the songs. I get a lovely cup of hot
chocolate... Delicious.
21 November 2024
My mum is very happy and is being looked after well. All staff are brilliant and friendly.
14 November 2024
I love it here. My room is nice and cosy. I can even put my own pictures up with staff members' help. The staff are kind and I feel like I am being looked after very well.
05 November 2024
My mother-in-law spent just over six months in Baugh House. During that time, we met so many members of staff who worked tirelessly to make her stay as pleasant as possible. Unfortunately, she was bedridden so was not able to participate in the activities. It was during her final days that the care,
support and friendliness of the staff shone through. They ensured that the family was made welcome and looked after. They all responded quickly to answer questions and help allay any concerns - we cannot thank them enough.
05 November 2024
My mother moved into Baugh House in April this year and we have been very pleased with the care she has received.
Mum had her 99th birthday this October and we felt the staff went above and beyond in making this a wonderful day for her. The staff arranged for a cake, balloons and entertainment for
her birthday, this was followed by a small family gathering at the weekend where the staff again supplied savouries, soft drinks and a birthday cake.
It is obvious that the staff genuinely care for her and we are happy and content with her time at Baugh House.
13 September 2024
Reception is extremely helpful. I always find staff very approachable.
15 August 2024
I am thoroughly impressed with Baugh House. The staff are compassionate and attentive, always ensuring residents feel comfortable and valued. The facility is clean and well-maintained. The meals are nutritious and well-prepared, catering to various dietary needs. Communication with the management is
seamless. Overall, Baugh House provides excellent care and a warm, welcoming environment.
14 August 2024
I've been visiting my friend since March 2024. Each time I've had a friendly welcome by staff. My friend is bedridden - on each occasion, she is fresh and clean, no smells and happy in herself. She is quite lucid and relates stories about what happens outside her room window - the names of birds,
the apple tree, the planes going overhead. She says the girls (staff) are good to her. It makes me happy to visit, knowing shi is ok. Thank you for looking after her.
30 July 2024
For a couple of weeks, a friend of mine was in Baugh House. When we visited him, we were amazed by the nice atmosphere, it is a homely home. Staff are friendly and professional, the food looked nice, we were always welcomed.