Baugh House

19 Baugh Road, Foots Cray, Sidcup DA14 5ED
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9.7 111 Reviews
  • Baugh House, Sidcup
The services they offer include residential dementia and nursing care.

One of Gold Care’s most popular homes, Baugh House is located in Sidcup, Kent. The home is conveniently located off Sidcup High Street, while still offering a rural location. With stunning views of the surrounding countryside and the Foots Cray Meadows, which together offer a beautiful tranquil setting. Baugh House offers the best of both worlds, of a rural setting while still close to high street stores, local pub, supermarket and a selection of independent shops offering a mix of eclectic goods.

“It’s what’s inside that counts” is true of all Gold Care Homes' and specifically what people love about Baugh House. The Care team and other support teams in the home are the heart of the business. Baugh House has long-standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents home.

Residents also benefit from:

-        Spacious and open-plan interior
-        Enclosed garden and courtyard area
-        En-suite bedrooms
-        Welcome Toiletries on arrival
-        Modern Bedroom Furniture
-        Single or double sized rooms
-        TV and Telephone points
-        En- Suite Facilities
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Care Provided by Baugh House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • Self-Funded Nursing Care: £1600 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Baugh House to find out the exact price for your requirements.

Contact Baugh House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Baugh House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alejandro Reytor (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors welcome anytime.

Parking

  • Ample on site parking available

Baugh House Reviews (111)

9.7

Baugh House has a Review Score of 9.7 (9.731) out of 10, based on 32 reviews in the last 2 years.
Over all time Baugh House has 111 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Baugh House
  • 46
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Total of 111, showing 1-20
Review from R J (Granddaughter of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regurlary visit my Nan & visit for special ocassions. The entertainment staff go out their way to make it special when celebrating birthdays, mothers day etc. There are many members of staff who are happy to see you, and feel like friends. They care for the residents and that shows. The entertainment
staff areby far my favourite
Reply from Alejandro Cardero Reytor, Home Manager at Baugh HouseThank you for sharing your experience of Baugh House. It's so nice to hear that your visits with your nan are made even more special by the activities team, especially during celebrations like birthdays and Mother's Day.
We're also really pleased that the team have made you feel so welcome and that many of them feel more like friends when you visit. Creating that warm, familiar atmosphere is so important to us, for both our residents and their families.
Thank you again for taking the time to leave your review.
Best wishes,
Alejandro
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Review from L R (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum
Was in hospital for three months and she did not want too go in too a care home she was very unhappy she arrived in Friday confused and with in 24 hours she has been treated with the up most respect seeing her managing too eat and drink independently clean and dressed smiling the team have made
her very comfortable and happy with in 5 days she is thriving they have helped me as well feel
Welcome
Reply from Alejandro Cardero Reytor, Home Manager at Baugh HouseThank you for sharing your experience. We know moving into a care home after spending a while in hospital can feel like a big and worrying change, so it's really lovely to hear how quickly your mum has settled in.
Seeing her comfortable, smiling and regaining her independence with eating and drinking must mean so much. We're so pleased our team have been able to support her with such kindness and respect during those first few days. It's also wonderful to hear that you've felt welcomed and supported too. Your feedback will mean a great deal to everyone at Baugh House.
Thank you again for taking the time to write such kind words.
Best wishes,
Alejandro
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Review from Susan J (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say a big 'Thank you' to the entertainment team for making Mum's birthday so special today.
All the staff go out of their way to help & look after Mum, who can sometimes be difficult. They have all taken the time to get to know her and understand her needs.
Reply from Alejandro Cardero Reytor, Home Manager at Baugh HouseThank you for taking the time to share this lovely feedback. We're so pleased to hear that your mum's birthday was made special by the activities team, and that it was a memorable day for her. It also means a great deal to know that you can tell our team have taken the time to get to know your mum and understand her needs. Providing that kind of thoughtful, personalised care is so important to us.
Your kind words will be shared with the whole team at Baugh House. Thank you again for your appreciation.
Best wishes,
Alejandro
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Review from D M (Sister-in-law of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law has been a resident in Baugh House for nearly two years, and the family has been very pleased with the kindness and compassion shown by all the staff. At the beginning, and as a result of her dementia, she presented with some fairly challenging behaviour at times, but the staff were
very patient with her and were able to channel her energy into more positive pursuits. The manager, Alejandro, has gone out of his way, together with the staff, to find out about her interests and hobbies so that appropriate activities can be enjoyed by her.
All the staff are easy to talk to, ranging from the welcome from the receptionist to the interactions with the medical staff and management. My sister-in-law is settled at Baugh House and whilst she's very pleased to see family members, she's never sad when we leave. Baugh House is her home and she's very happy there.
Reply from Alejandro Cardero Reytor, Home Manager at Baugh HouseThank you for sharing your experience of Baugh House. It's wonderful to hear that your sister-in-law has settled so well over the past two years and that the kindness and compassion of the team have made such a positive difference.
We're especially pleased that our team have taken the time to understand her interests and find activities she enjoys. Supporting each resident as an individual is so incredibly important to us, and it's lovely to hear that this has helped her feel happy and at home. Thank you again for your thoughtful feedback.
Best wishes,
Alejandro
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Review from Ann R (Daughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum was at Baugh House for just over four years. In that time many of the staff became friends with her and enjoyed hearing about her childhood on the farm. I cannot fault the excellent care and attention that she received, as nothing was too much trouble for the staff. I would fully recommend Baugh
House for your love one.
Reply from Alejandro Cardero Reytor, Home Manager at Baugh HouseThank you for sharing your experience of Baugh House. It's so heart warming to hear that your mum built meaningful friendships throughout her time at Baugh House. We can just imagine how special it must have been for the team to listen to her stories about her childhood on the farm.
It means a great deal to know you felt her care and attention were excellent, and that nothing was ever too much trouble. Your recommendation is truly appreciated and your kind words will be shared with the whole team.
Wishing you all the best,
Alejandro
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Review from Deborah R (Partner of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had an excellent experience with this care home, whilst my partner has been here. The staff are consistently kind, compassionate, and professional. It is clear they generally care about the well being of its residents. My partner has been treated with dignity and respect at all times, and his
individual needs have always been met with patience and understanding, communication has been very good which gives me real reassurance and peace of mind. The manager is excellent & easy to talk to.
Reply from Alejandro Cardero Reytor, Home Manager at Baugh HouseHi Deborah,
Thank you so much for your kind and thoughtful review. It really means a great deal to all of us at Baugh House to hear that you and your partner have had such a positive experience.
Our team works hard to provide kind, compassionate care and to ensure every resident is treated with dignity and respect. We're also pleased to hear that our communication has given you reassurance and peace of mind, as we know how important this is for families.
Thank you again for taking the time to share your feedback.
Best wishes,
Alejandro
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Review from Nenisha N (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've had a really positive experience with this care home while my dad has been here. The staff are kind, patient, and genuinely caring, and it's clear they take pride in looking after the residents. Communication has been good, and it's reassuring to know my dad is safe, comfortable, and treated with
dignity and respect. He is by far happier in this care home and content. We're very grateful for the care and support he has received. The manager is also excellent all the residents love him.
Reply from Alejandro Cardero Reytor, Home Manager at Baugh HouseThank you so much for your kind feedback and for taking the time to share your experience. It's wonderful to hear that your dad has settled so well and is feeling happier and content with us.
Thank you for your trust and support. It's a privilege to care for your dad.
Best wishes,
Alejandro
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Review from N T (Cousin of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin has been at Baugh House Care Centre for just over a year, and I honestly cannot praise the staff enough. Because of the severity of her dementia, no other care homes were able to fully support her needs, but the exceptional team at Baugh House have done a wonderful job. The care, patience
and kindness they show every day truly make a difference.
From the engaging activities and tasty, well-prepared meals to the warm, welcoming environment and spotless facilities, everything shows how much they care. My whole family feels at ease visiting her now. What once felt like a difficult situation has become a comforting and positive experience.
Knowing my cousin is being treated with dignity and respect gives us great peace of mind, allowing us to focus on spending quality moments with her rather than worrying when we leave.
Thank you to all the wonderful staff at Baugh House Care Centre. You make such a difference.
Reply from Alejandro Cardero Reytor, Home Manager at Baugh HouseThank you so much for sharing such a thoughtful review. We're delighted to hear that your cousin feels well cared for and that our team's patience, kindness, and dedication have made a real difference every day. It's wonderful to know that our activities, meals, and welcoming environment have helped your family feel at ease and enjoy special moments together. Your words mean so much to the whole team at Baugh House. Thank you for trusting us with her care!
Best wishes,
Alejandro
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Review from Tracey P (Friend of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a happy place with welcoming and professional staff. It makes it easier and less of a worry knowing all of my Aunt's needs are being met here and should anything change, I am contacted immediately.
I would definitely recommend Baugh House for long term care for your loved ones - they are treated
as part of an extended family.
Reply from Alejandro Cardero Reytor, Home Manager at Baugh HouseThank you so much for your kind words. We're delighted to hear that your aunt feels well cared for and that our team's support has given you peace of mind. At Baugh House, we always strive to treat residents like part of our extended family, so it's wonderful to know this has come across.
Best wishes,
Alejandro
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Review from A H (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
My Mum has dementia. It was decided Baugh House could no longer manage her and she was served with an eviction notice without informing our mother or anyone in her family. We found out by accident through a third party.
Previously found a wound on her arm and received no explanation as to how it occurred.
Reply from Alejandro Reytor, Home Manager at Baugh HouseSadly, your comments are wholly inaccurate. Care homes do not 'evict' people but, where an individuals needs are unable to be met within the service or where the safety of our other residents or staff is at risk, it is sometimes and only very rarely necessary where all other means are exhausted, to serve notice as outlined in our contract of residence. This is in the best interest of the resident to ensure that they are appropriately placed and can receive the care and support that they need. The appropriate notifications were made to the Local Authority and to the family contact held on our records. We do hope that your mother is now well-settled in an appropriate care setting for her needs. Sincerely, Alejandro
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Review from S P (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very caring atmosphere. Always clean. Always activities going on to join in with if mum so wishes. But no pressure she can decide.
All the staff have been amazing with mum as her memory fails her she can get quite agitated and they all treat her so well, even on these occasions.
If you're thinking
of somewhere safe, clean, and caring with things to do I can recommend Baugh house.
Thankyou from Sharon
Reply from Alejandro, Home Manager at Baugh HouseThank you for sharing your experience of our home. Alejandro
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Review from Cecilia S (Friend of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mary was clean and comfortable and full of praise for the nursing staff and carers who help her.
She was cheerful and enjoyed our visit, and we prayed at the end, Mary adding prayers for the very ill people at the home.
Reply from Alejandro Reytor, Home Manager at Baugh HouseThank you for your kind and thoughtful words. Warm wishes, Alejandro
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Review from N W (Nephew of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt is thriving in Baugh House. She is so much happier and brighter since she went into the care of Baugh House earlier in the year. Baugh House is clean, and the food is of good quality. The care is sensitive and supportive I have seen a huge difference in her. It is comforting to know she is being
well cared for when I live so far away. The management team is approachable, and the care team is helpful in not just in regards to my aunts care but facilitating video calls with my aunt and myself and keeping me regularly updated on her care and any issues.There are a few minor issues with clothing,laundry and one to one time for my aunt but overall, I am pleased with the care my Aunt receives. Thank you to all the team at Baugh House. You do an amazing job, and it is greatly appreciated.
Reply from Alejandro, Home Manager at Baugh HouseThank you for the lovely review of our home. It is our pleasure to care for your Aunt. Best wishes, Alejandro
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Review from P F (Independent Advocate Deputyship) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say that the staff are welcoming, the manager is approachable and will always find time to talk to you.
the clients look well-presented and the home is clean.
I will look forward to working with them again in the future.
Reply from Alejandro Reytor, Home Manager at Baugh HouseThank you for sharing, I'm glad my team made a positive impression, and we look forward to working with you again soon. Best regards,
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Review from M M (Friend of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Found the manager and most staff very careing in Baugh house clean rooms and communal areas and food nice lots of activities , good out side space used during the summer , always felt welcome . When in the building
Reply from Alejandro Reytor, Home Manager at Baugh HouseThank you for taking the time to leave us a review. Best wishes,
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Review from Vanessa S (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident of Baugh House just coming up to a year now, he is very settled and content there.
The staff have a very high standard of care throughout the home from the Receptionist, The Manager, duty day Nurses and staff, they are all very friendly and with an amazing level of care given
to residents.
Dad enjoys the activities and it's good to see the variation the care home provides.
The care home keeps me updated with any concerns relating to Dad and I know that after my weekly visits I can go home knowing that Dad is in good hands, which gives me peace of mind.
Well done to The Manager and his staff for creating a very positive experience for My dad and us as a family when we visit Baugh House Care Home.
Reply from Alejandro Reytor, Home Manager at Baugh HouseThank you for such a lovely review of our home. It is our privilege to be able to provide the services we do and we thank you for your feedback.
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Review from Rhonda W (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care Baugh House has put in place for my mum
Extr care and low bed and crash mats are now in place. Staff are caring and supportive to mum and nurse always checks on mum and take her obs. Receptionist and Manager both very friendly and approachable and always happy to assist Thank
you
Reply from Alejandro Reytor, Home Manager at Baugh HouseThank you for sharing your experience of our home. HM
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Review from Carol R (Partner of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very satisfied the way my partner is being treated, the staff go above and beyond for not only the residents but making sure us as relatives are comfortable aswell. The home is warm and clean and very welcoming.
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Review from P P (Son of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are fantastic
Well done to all the staff
Caring good food great activities
Receptionist is allways warm helpful and knowledgeable of what is happening with my mother
There is another member of staff i would like to thank
All so attentive to my mother
Thankyou ALL
Reply from Alejandro, Home Manager at Baugh HouseThank you for sharing your experience of our home and for such lovely comments for our team. Warm regards,
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Review from A B (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Superb care, fantastic staff, excellent management & facility. The staff are extremely well trained and professional. They are very caring and the home has a very welcoming and family feel to it. Since my father moved in seven months ago the staff have always been kind, friendly and approachable. They
treat all residents with dignity and respect. The facility is absolutely lovely and clean, there are no unpleasant smells at all,. They recently opened up a sensory room for the residents which has a relaxing and magical feel to it. My father's room on the ground floor opens up onto the beautiful spacious patio and garden. The corridors have beautiful pictures from the past throughout the home. The meals are varied & nutritious. The onsite Chef makes a point of finding out residents preferences. The building has good light, it is warm & spacious. I have peace of mind that my father is well looked after and taken care, thank you to the Manager and staff at Baugh House.
Reply from Alejandro, Home Manager at Baugh HouseThank you for sharing your experience of our home, and such positive feedback it is greatly appreciated. Best wishes, Alejandro
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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Baugh House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.731 for Baugh House is calculated as follows: ( (292 Excellents x 5) + (73 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 375 Ratings = 4.731
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Baugh House is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Alejandro

Alejandro Reytor

Job Title: Care Home Manager

Alejandro brings over 20 years of experience in the health and care sector, driven by personal inspiration, and dedicated to caring for the elderly, especially those living with dementia.


With a background as a medical doctor and psychiatrist, Alejandro transitioned to the UK thirteen years ago, starting as a personal care assistant and advancing to roles including senior care lead, deputy manager, and now registered manager. He holds an NVQ Level 5 in Management and Leadership in Health and Social Care.


Alejandro and his dedicated team are determined to uphold Gold Care Homes values at Baugh House Care Home

Frequently Asked Questions about Baugh House

What types of Care is Baugh House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Baugh House have?

There are 60 Single Rooms.

What are the Facilities & Services at Baugh House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Baugh House to the centre of Sidcup?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Baugh House to verify any information. View our terms and conditions. Baugh House has an Enhanced Service - more info.