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356 Crewe Road, Shavington, Crewe, CW2 5AD
View Full Details of Alexandra MillLatest Reviews for Alexandra Mill
26 September 2025
It can take time for your loved one to settle, even in the best homes like Alexandra Mill. It has taken a long time for my mum, who has dementia, to really settle, but with lots of encouragement from the caring staff she seems much happier and content. All the staff are friendly and welcoming to everyone. My mum particularly likes the housekeeping staff, who are always very kind to her. She has been joining in the activities more, thanks to the lovely activities team who understand her and give her lots of support when she needs it. A lot of the staff have been at the home since mum first moved in, which is always a good sign in my opinion. There are some lovely communal areas to enjoy such as the cafe and garden.
09 September 2025
Friendly welcome from staff, always smiling, acknowledge resident even though not working on his unit, have time to speak to family if we have concerns. Staff are always in uniform with name tags, every member of staff from kitchen, domestic and careers and nurse, entertainment staff all welcome us and say hello to resident
22 August 2025
I am a Friend of a Resident, from my First visit, I have been very impressed with all the Staff I have met , how Professional and friendly they are, with other Residents and Visitors. The Staff always seem to put the interests and care of the Residents first, I have seen some of the activities they arrange for the Residents , varied and entertaining. The Cafe area is clean and practical, Ideal for refreshments. Ideal for Family and Friends.
15 August 2025
It's a lovely accommodating home, staff are so pleasant and helpful, I recommend this place, always nice and clean. i love the activities they do and they have a little wish tree what they do and there's a game room, it's like a boutique hotel but with lovely helpful staff.
16 July 2025
All I ever wanted for my husband was care, cleanliness, kind consideration and respect! Alexandra Mill provides all of this. Along with dignity and empathy, not only for him but also for me whenever I visit. I have recommended it to absolutely everyone.
25 June 2025
From my first day, I have found all the staff very friendly, courteous, respectful, cheerful & keen to please. There is always a happy atmosphere to enjoy with a family feel. I have been able to make good friends among the staff, residents & visitors. The activities and entertainment are very enjoyable.
16 May 2025
Mum has really come on while being here. The Alexandra Mill care home made some lovely new friends. Staff really take care of the residents. A lovely clean home. Management and staff excellent. Always some lovely activities going on for them.
20 February 2025
I was in very poor health when I came here. The property itself is lovely. Management and care have been exceptional. Carers are friendly and professional. I was treated as an individual. I would thoroughly recommend Alexandra Mill.
16 December 2024
We chose Alexandra Mill for Mum after it had been highly recommended by a friend whose father had been very happy there and we haven't been disappointed. Mum settled quickly and is very content. The home is beautifully appointed and lovely can clean but it is the caring, friendly, respectful attitude of all the staff which really makes it a special place.
09 December 2024
All the staff have been wonderful, compassionate and kind to my Mum since she moved to Alexandra Mill. Having nursing staff and trained dementia staff has helped tremendously. I have nothing but thanks for all involved, in what at times has been a difficult situation with Mum.
02 December 2024
As soon as you walk into Alexandra Mill you can see what a lovely place it is, with excellent modern facilities. The rooms are spacious, again with first-class modern amenities. The staff at all levels are so friendly, helpful and caring.
28 November 2024
Always treated with dignity. Staff are friendly and always try their best to help. The food seems good. Very clean in all areas, activities always available. Hairdresser and coffee shop on site are useful. Settle relatives when stressed. Overall a good place. Price is within all homes in the area of similar standard.
25 November 2024
I am a 93-year-old lady who suffered a stroke in April which affected my mobility. I spent 4 weeks of respite care at Alexandra Mill in October and enjoyed every minute. I felt very safe and well looked after by the staff, in lovely surroundings.
25 June 2024
Booked myself into Alexandra Mill for respite care as I am living on my own following an inguinal hernia repair at the hospital on Friday 31/5/24. It was the best decision I have made as the care was first-class and the staff from the manager down were professional and caring in their duties plus as an added bonus very friendly. I would not hesitate to recommend this place to anyone after experiencing it first-hand and seeing how other guests were looked after.
05 June 2024
The home is very clean. The staff are very friendly and helpful. They have a very good activities program to help stimulate the residents. Like most care homes, sometimes they seem to be short-staffed, but everyone helps out to see to the resident's care. The home security is good and garden areas are very well maintained.
03 June 2024
Our stay may have only been brief but my goodness what a team. Every single person we came across treated our loved one with respect, dignity and compassion. Your kindness to all of us as a family was second to none. We thank you all from the bottom of our hearts for making a sad journey bearable. Even to your last mark of respect as "we" left the building you lined up to say goodbye.
22 May 2024
When I first walked into Alexandra Mill I thought it was too good to be true. The friendliness of the staff, nothing seems to be too much trouble. They keep me well-informed of my mother's health and needs.
18 April 2024
I am now 90 years old and have had a fall in 2023 and a couple of occasions had to go into hospital. On my discharge I have been into Alexandra Mill thrice. I am always welcomed back and given excellent attention to my needs and enabling me to walk again with my frame.
18 March 2024
It was necessary for my husband who has both Dementia and Parkinson’s, to be looked after in care while I recovered from a hip replacement operation. The Alexandra Mill provided not only excellent physical care but within a kind, respectful, and homely environment. The daily routine of activities and friendly interaction with staff and other clients, coupled with excellent food and clean and comfortable surroundings made the whole experience enjoyable and stress-free for him. This, in turn, gave me peace of mind during my recovery. I have not hesitated in booking further respite for him later in the year and feel fortunate that we have found such an excellent care home.
07 March 2024
Our review was very informative and covered all aspects of care for my partner. His needs both social and medical are being addressed and met to a high standard. It is a pleasure to visit such a welcoming environment and know he is well cared for.
Latest Reviews for Alexandra Mill
26 September 2025
It can take time for your loved one to settle, even in the best homes like Alexandra Mill. It has taken a long time for my mum, who has dementia, to really settle, but with lots of encouragement from the caring staff she seems much happier and content. All the staff are friendly and welcoming to everyone. My mum particularly likes the housekeeping staff, who are always very kind to her. She has been joining in the activities more, thanks to the lovely activities team who understand her and give her lots of support when she needs it. A lot of the staff have been at the home since mum first moved in, which is always a good sign in my opinion. There are some lovely communal areas to enjoy such as the cafe and garden.
09 September 2025
Friendly welcome from staff, always smiling, acknowledge resident even though not working on his unit, have time to speak to family if we have concerns. Staff are always in uniform with name tags, every member of staff from kitchen, domestic and careers and nurse, entertainment staff all welcome us and say hello to resident
22 August 2025
I am a Friend of a Resident, from my First visit, I have been very impressed with all the Staff I have met , how Professional and friendly they are, with other Residents and Visitors. The Staff always seem to put the interests and care of the Residents first, I have seen some of the activities they arrange for the Residents , varied and entertaining. The Cafe area is clean and practical, Ideal for refreshments. Ideal for Family and Friends.
15 August 2025
It's a lovely accommodating home, staff are so pleasant and helpful, I recommend this place, always nice and clean. i love the activities they do and they have a little wish tree what they do and there's a game room, it's like a boutique hotel but with lovely helpful staff.
16 July 2025
All I ever wanted for my husband was care, cleanliness, kind consideration and respect! Alexandra Mill provides all of this. Along with dignity and empathy, not only for him but also for me whenever I visit. I have recommended it to absolutely everyone.
25 June 2025
From my first day, I have found all the staff very friendly, courteous, respectful, cheerful & keen to please. There is always a happy atmosphere to enjoy with a family feel. I have been able to make good friends among the staff, residents & visitors. The activities and entertainment are very enjoyable.
16 May 2025
Mum has really come on while being here. The Alexandra Mill care home made some lovely new friends. Staff really take care of the residents. A lovely clean home. Management and staff excellent. Always some lovely activities going on for them.
20 February 2025
I was in very poor health when I came here. The property itself is lovely. Management and care have been exceptional. Carers are friendly and professional. I was treated as an individual. I would thoroughly recommend Alexandra Mill.
16 December 2024
We chose Alexandra Mill for Mum after it had been highly recommended by a friend whose father had been very happy there and we haven't been disappointed. Mum settled quickly and is very content. The home is beautifully appointed and lovely can clean but it is the caring, friendly, respectful attitude of all the staff which really makes it a special place.
09 December 2024
All the staff have been wonderful, compassionate and kind to my Mum since she moved to Alexandra Mill. Having nursing staff and trained dementia staff has helped tremendously. I have nothing but thanks for all involved, in what at times has been a difficult situation with Mum.
02 December 2024
As soon as you walk into Alexandra Mill you can see what a lovely place it is, with excellent modern facilities. The rooms are spacious, again with first-class modern amenities. The staff at all levels are so friendly, helpful and caring.
28 November 2024
Always treated with dignity. Staff are friendly and always try their best to help. The food seems good. Very clean in all areas, activities always available. Hairdresser and coffee shop on site are useful. Settle relatives when stressed. Overall a good place. Price is within all homes in the area of similar standard.
25 November 2024
I am a 93-year-old lady who suffered a stroke in April which affected my mobility. I spent 4 weeks of respite care at Alexandra Mill in October and enjoyed every minute. I felt very safe and well looked after by the staff, in lovely surroundings.
25 June 2024
Booked myself into Alexandra Mill for respite care as I am living on my own following an inguinal hernia repair at the hospital on Friday 31/5/24. It was the best decision I have made as the care was first-class and the staff from the manager down were professional and caring in their duties plus as an added bonus very friendly. I would not hesitate to recommend this place to anyone after experiencing it first-hand and seeing how other guests were looked after.
05 June 2024
The home is very clean. The staff are very friendly and helpful. They have a very good activities program to help stimulate the residents. Like most care homes, sometimes they seem to be short-staffed, but everyone helps out to see to the resident's care. The home security is good and garden areas are very well maintained.
03 June 2024
Our stay may have only been brief but my goodness what a team. Every single person we came across treated our loved one with respect, dignity and compassion. Your kindness to all of us as a family was second to none. We thank you all from the bottom of our hearts for making a sad journey bearable. Even to your last mark of respect as "we" left the building you lined up to say goodbye.
22 May 2024
When I first walked into Alexandra Mill I thought it was too good to be true. The friendliness of the staff, nothing seems to be too much trouble. They keep me well-informed of my mother's health and needs.
18 April 2024
I am now 90 years old and have had a fall in 2023 and a couple of occasions had to go into hospital. On my discharge I have been into Alexandra Mill thrice. I am always welcomed back and given excellent attention to my needs and enabling me to walk again with my frame.
18 March 2024
It was necessary for my husband who has both Dementia and Parkinson’s, to be looked after in care while I recovered from a hip replacement operation. The Alexandra Mill provided not only excellent physical care but within a kind, respectful, and homely environment. The daily routine of activities and friendly interaction with staff and other clients, coupled with excellent food and clean and comfortable surroundings made the whole experience enjoyable and stress-free for him. This, in turn, gave me peace of mind during my recovery. I have not hesitated in booking further respite for him later in the year and feel fortunate that we have found such an excellent care home.
07 March 2024
Our review was very informative and covered all aspects of care for my partner. His needs both social and medical are being addressed and met to a high standard. It is a pleasure to visit such a welcoming environment and know he is well cared for.