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Belvedere Road, Burton-on-Trent, DE13 0QL
View full details of Amber WoodLatest Reviews for Amber Wood
28 January 2026
The staff are very friendly and there is plenty of things to keep everyone busy. Security is very good but could do withpasses for visitors. Entertainment is excellent. The rooms are avery good size and can be made personal.
12 December 2025
My dad stayed for respite care for one week. Paula assessed his needs and there was great communication throughout. Any questions were answered quickly. His room was clean and bright. The staff we met were friendly and helpful. We were all very happy with his care ( including my dad) and he will be
staying again for another week of respite care next week. Thank you for your great care
30 October 2025
5 years of mum being at Amber Wood, so we have seen some changes. Presently, all is going in the right direction with changes, all in the interest of the residents. Care is tailor-made to the individual. Cleanliness is great throughout the whole home, as well as in individual rooms. The activities
are always amazing, which is great for the families to see. Grateful for the management, seniors, especially Natalie and Suzie, as well as mum's carers, who know her really well. Thank you.
16 November 2023
My partner arrived at Amber Wood one month ago, and right from the start, all of the staff were friendly and approachable. I visit him daily and have seen how good the staff are with not only with him but with all of the residents. I think we all worry about how well the staff treat our loved ones,
and having seen for myself daily for a month now, not once have I had any concerns. In my opinion, it is clean, professional and very well run whilst still maintaining a relaxed atmosphere.
28 February 2023
As a qualified nurse, I always worried about my mum going into care but from the day my mum went to Amber Wood Care Home to the day he passed away, we, as a family, had nothing to worry about. The staff on Bertley and the management team treat Mum as an individual with care and love throughout her
stay. I can't thank them enough, their care and dedication were exceptional. I would recommend Amber Wood to any family who are in the same position as we were.
23 June 2022
Mum loves being here. She has made lots of friends and the staff are great with her. All possible precautions are taken with regard to covid outbreaks. Mum enjoys the activities they have and the food is nice.
21 June 2022
Much more enjoyable now that relatives can come into Amber Wood and visit residents in their day-to-day accommodation. The Covid situation, although understandable, has been hard for relatives. My husband's birthday was a happy occasion. Not sure how much he remembers now about a Birthday, but it
was lovely for him, and thank you to the staff for making it a special day.
21 October 2021
When I could see my Uncle after a long time and actually visit the home and meet the staff, I was very pleased and satisfied that my uncle was receiving a really good level of care. The staff were accommodating and went out of their way to make the visit a great experience. My Uncle was relaxed and
happy that the visit could go ahead as it was a little later than planned. We had our visit in the lovely garden to the back of the home (Covid restrictions) which I found much nicer than a room. The staff provided a good quality of care to all the residents that I had sight of and good communication skills witnessed on my visit. The home was very clean with a nice aroma. Good personal facilities for visitors and most of all a good welcome. Good atmosphere, bright, good facilities to enable the residents to look back and remember (reminiscing).
04 October 2019
My mum arrived at Amber Wood following hospitalization because she had fallen and broken her hip. Prior to this, she had been living semi-independently (with the help of family and carers) in her own home. Unfortunately, it was one fall too many and following the hip repair the very difficult
decision was made to have her assessed for residential care; hence her arrival at Amber Wood. On arrival, my worries were dissolved. We were greeted by two exceptionally nice carers who very compassionately settled Mum in. Within an hour of arrival, she was sitting in the dining area eating lunch with other residents. Mum's room is lovely and spacious and she is already forming friendships with both staff and fellow guests. The care and warmth of the staff is second to none. There is an open visiting policy and nothing is too much trouble. The carers quickly relate well not only to the residents but also importantly to the relatives. Thank you so much to all at Amber Wood.
16 September 2019
I would highly recommend this care home, the staff go above and beyond to make their residents feel warm, safe and well looked after. This was to the extent that neither of my parents wanted to return home after the respite. It was my Mother's Birthday during their stay here, she was made to feel
very special, Birthday posters were displayed around the home and all staff had bought her a cake and flowers.
Rooms are large and airy with beautiful views and en-suits. The gardens were large and accessible, with fruit and vegetables that residents could pick and eat.
Latest Reviews for Amber Wood
28 January 2026
The staff are very friendly and there is plenty of things to keep everyone busy. Security is very good but could do withpasses for visitors. Entertainment is excellent. The rooms are avery good size and can be made personal.
12 December 2025
My dad stayed for respite care for one week. Paula assessed his needs and there was great communication throughout. Any questions were answered quickly. His room was clean and bright. The staff we met were friendly and helpful. We were all very happy with his care ( including my dad) and he will be
staying again for another week of respite care next week. Thank you for your great care
30 October 2025
5 years of mum being at Amber Wood, so we have seen some changes. Presently, all is going in the right direction with changes, all in the interest of the residents. Care is tailor-made to the individual. Cleanliness is great throughout the whole home, as well as in individual rooms. The activities
are always amazing, which is great for the families to see. Grateful for the management, seniors, especially Natalie and Suzie, as well as mum's carers, who know her really well. Thank you.
16 November 2023
My partner arrived at Amber Wood one month ago, and right from the start, all of the staff were friendly and approachable. I visit him daily and have seen how good the staff are with not only with him but with all of the residents. I think we all worry about how well the staff treat our loved ones,
and having seen for myself daily for a month now, not once have I had any concerns. In my opinion, it is clean, professional and very well run whilst still maintaining a relaxed atmosphere.
28 February 2023
As a qualified nurse, I always worried about my mum going into care but from the day my mum went to Amber Wood Care Home to the day he passed away, we, as a family, had nothing to worry about. The staff on Bertley and the management team treat Mum as an individual with care and love throughout her
stay. I can't thank them enough, their care and dedication were exceptional. I would recommend Amber Wood to any family who are in the same position as we were.
23 June 2022
Mum loves being here. She has made lots of friends and the staff are great with her. All possible precautions are taken with regard to covid outbreaks. Mum enjoys the activities they have and the food is nice.
21 June 2022
Much more enjoyable now that relatives can come into Amber Wood and visit residents in their day-to-day accommodation. The Covid situation, although understandable, has been hard for relatives. My husband's birthday was a happy occasion. Not sure how much he remembers now about a Birthday, but it
was lovely for him, and thank you to the staff for making it a special day.
21 October 2021
When I could see my Uncle after a long time and actually visit the home and meet the staff, I was very pleased and satisfied that my uncle was receiving a really good level of care. The staff were accommodating and went out of their way to make the visit a great experience. My Uncle was relaxed and
happy that the visit could go ahead as it was a little later than planned. We had our visit in the lovely garden to the back of the home (Covid restrictions) which I found much nicer than a room. The staff provided a good quality of care to all the residents that I had sight of and good communication skills witnessed on my visit. The home was very clean with a nice aroma. Good personal facilities for visitors and most of all a good welcome. Good atmosphere, bright, good facilities to enable the residents to look back and remember (reminiscing).
04 October 2019
My mum arrived at Amber Wood following hospitalization because she had fallen and broken her hip. Prior to this, she had been living semi-independently (with the help of family and carers) in her own home. Unfortunately, it was one fall too many and following the hip repair the very difficult
decision was made to have her assessed for residential care; hence her arrival at Amber Wood. On arrival, my worries were dissolved. We were greeted by two exceptionally nice carers who very compassionately settled Mum in. Within an hour of arrival, she was sitting in the dining area eating lunch with other residents. Mum's room is lovely and spacious and she is already forming friendships with both staff and fellow guests. The care and warmth of the staff is second to none. There is an open visiting policy and nothing is too much trouble. The carers quickly relate well not only to the residents but also importantly to the relatives. Thank you so much to all at Amber Wood.
16 September 2019
I would highly recommend this care home, the staff go above and beyond to make their residents feel warm, safe and well looked after. This was to the extent that neither of my parents wanted to return home after the respite. It was my Mother's Birthday during their stay here, she was made to feel
very special, Birthday posters were displayed around the home and all staff had bought her a cake and flowers.
Rooms are large and airy with beautiful views and en-suits. The gardens were large and accessible, with fruit and vegetables that residents could pick and eat.