Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Bluebell Villa (Grosvenor Villas)

stars
stars 25 February 2026
Thank you to the whole team at Grosvenor Villas (GV) for all their efforts with the integration of my father into Bluebell Villa. The team are very professional and attentive and have demonstrated an excellent approach to the care of my father. They are always very respectful and have a lovely
manner towards all the residents and relatives. The management team (K&J) been very helpful and proactive and have ensured good communications throughout. The building is well maintained and is always very clean. It is also evident Grosvenor Villas has an excellent relationship with the local GP practice / surgery. Something we hadn't considered at the time of selecting Bluebell but is very beneficial.
Review from K O (Son of Resident/Service User)