Bluebell Villa (Grosvenor Villas)

Lightfoot Street, Hoole, Chester CH2 3AD
Review Us
8.2 1 Review
  • Bluebell Villa (Grosvenor Villas), Chester
Bluebell Villa is a compassionate, friendly care home in Chester.

There are a wide variety of social activities to suit care home residents interests.

Trained staff give people the high quality care and respectful, dignified support they need.

Residents can enjoy delicious meals catered to their special dietary requirements.
Show Bluebell Villa (Grosvenor Villas) on the Map

Care Provided by Bluebell Villa (Grosvenor Villas)

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750

These prices are only a guideline, please contact Bluebell Villa (Grosvenor Villas) to find out the exact price for your requirements.

Contact Bluebell Villa (Grosvenor Villas) to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bluebell Villa (Grosvenor Villas) to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jenna Pollard (Hotel Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (30)

Visiting

  • Visiting times are flexible, visitors are kindly asked to contact the home in advance to help staff prepare and provide the best possible support.

Parking

  • There is ample on-site parking available, providing easy and convenient access for visitors.

Bluebell Villa (Grosvenor Villas) Reviews (1)

8.2

Bluebell Villa (Grosvenor Villas) has a Review Score of 8.2 (8.167) out of 10, based on 1 reviews in the last 2 years.
Over all time Bluebell Villa (Grosvenor Villas) has 1 review.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 0
Date Published
  • 1
  • 1
  • 1
  • 1
  • 0
Reviewer Connection to Bluebell Villa (Grosvenor Villas)
  • 1
Total of 1, showing 1-1
Review from K O (Son of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the whole team at Grosvenor Villas (GV) for all their efforts with the integration of my father into Bluebell Villa.
The team are very professional and attentive and have demonstrated an excellent approach to the care of my father. They are always very respectful and have a lovely manner
towards all the residents and relatives.
The management team (K&J) been very helpful and proactive and have ensured good communications throughout.
The building is well maintained and is always very clean.
It is also evident Grosvenor Villas has an excellent relationship with the local GP practice / surgery. Something we hadn't considered at the time of selecting Bluebell but is very beneficial.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Bluebell Villa (Grosvenor Villas) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Bluebell Villa (Grosvenor Villas) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.167 Points relating to the number of positive Reviews for Bluebell Villa (Grosvenor Villas) is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Jenna Pollard

Job Title: Hotel Operations Manager Joined: 2026

Jenna manages Bluebell Care Home and oversees the day-to-day life of the home.

Frequently Asked Questions about Bluebell Villa (Grosvenor Villas)

What types of Care is Bluebell Villa (Grosvenor Villas) registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bluebell Villa (Grosvenor Villas) have?

There are 30 Single Rooms.

What are the Facilities & Services at Bluebell Villa (Grosvenor Villas)?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bluebell Villa (Grosvenor Villas) to the centre of Chester?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bluebell Villa (Grosvenor Villas) to verify any information. View our terms and conditions. Bluebell Villa (Grosvenor Villas) has an Enhanced Service - more info.