Submit a Review for Broadlands Lodge Care Home
Keswick Way, Postwick, Norwich, NR13 5HB
View full details of Broadlands Lodge Care HomeLatest Reviews for Broadlands Lodge Care Home
29 December 2025
The care is very good I have no worries at all if you have any questions staff or management will answer them plus staff always have time for each resident
25 December 2025
Very patient with the family, and the trauma involved in moving a 93 yr old to a new residential home and meeting new people, it has taken 10 weeks - "Thank you everyone".
Apart from being at home (obviously!) (she) they have said "I', warm and comfortable".
Thank you for continuing to be so
understanding
25 December 2025
Since my dad has been in the care of broadlands his physical & mental condition has gone from strength to strength. There has been a constant challenge to find a balance with my dads medication which the staff have been constantly pro active to a point where I can now spend quality time with my dad
which I never thought was possible due to his condition. There have been certain instances where inderviduals (staff) have shown exceptional compassion towards my dad which I will never forget.
25 December 2025
I highly recommend Broadlands Lodge Care Home. The staff are so caring and patient to my mum, who has advanced dementia. The management are fantastic and have been very supportive in making sure my mum has the right care.
The home itself has lovely facilities and the food is brilliant.
Thank you
to you all - you do an incredible job!
21 November 2025
The home are looking after my relation very well. They catered and thru a little party for her big birthday
19 September 2025
I recommended Broadlands Lodge to friends following a very positive experience with my own Mum. Forget all you preconceptions about care homes. BL is a breathe of fresh air. The facilities are supber in terms of decor, rooms, choice of communal areas. But what makes it is the staff and management.
Always approachable and go out of their way to learn about each resident. Families and visitors made to feel very welcome, and there's always something going on. Thank you to the whole team.
12 June 2025
My friend has been resident here for two years. He loves it. The care he has received is fantastic. He can be awkward and grumpy sometimes because of his dementia but the carers take all in their stride with him making him laugh and change his mood. Nothing is too much trouble, and he, despite his
reluctance at first to come into a care home, recognises that he is safe and secure with a caring, friendly atmosphere, it's the best place for him.
27 February 2025
Mum has temporarily been in Broadland Lodge whilst we wait for the home in Gorleston to open, and I would say the care she has received has been excellent. We have tried Mum in several homes previously for respite, and Broadland Lodge is by far the best we have tried. The staff are the most
supportive and caring I have come across. I can only hope and wish that the same standards are applied to the new one in Gorleston.
29 January 2025
The staff and carers are really friendly and super helpful. They are always willing to listen and adapt to make my father's stay pleasant. The food and menu look delicious and the rooms are large, designer and spacious. My favourite feature is the retainer bed which looks super comfortable and
larger than most. Dad is always treated with dignity and has built some lovely relationships with his carers. I know he is being looked after well.
04 December 2024
A great environment with engaged and supportive staff who are ready to provide in every respect.
The facility is lovely and kept to a very high standard.
Always enjoy visiting.
10 September 2024
I am so happy with the care my mother's getting in this home. I also love how modern and clean and how helpful and happy the staff and residents are. Thank you!
30 August 2024
The manager and the team made the whole admission process very easy and took away the stress by organising and overseeing the transfer from hospital to the care home. Nothing was too much trouble for them.
Staff are very attentive and caring. Staff to patient ratio is very good and they all look
happy which is nice to see and that they enjoy their jobs.
21 August 2024
The place is amazing. The staff are so friendly and helpful. My mum had a lovely time and loved it at Broadlands Lodge Care Home. Lots of activities and the food they serve is restaurant quality. The whole place is a gem. It's like living in a five-star hotel.
19 August 2024
Broadlands Lodge Care Home provides outstanding care for my mother who suffers with advanced dementia and can be very challenging.
Additionally, my father and I always feel kept up to date with any issues Mum is facing and they are always happy to offer support to my elderly father too.
There's
always a warm welcome and the home is a bright and clean environment for residents.
19 August 2024
My sister came to Broadlands Lodge Care Home from another care home where she wasn't happy. From the moment she walked into Broadlands Lodge, she was a changed person with the care from staff who made her welcome and soon was in a friendship with other residents. Every time we have been to visit
here, she has been happy and relaxed.
19 August 2024
I have been extremely impressed by the services and staff at Broadlands Lodge Care Home. The facilities are clean, well-designed and maintained and beautifully decorated. The management staff have been extremely approachable and helpful, answering all queries and even accommodating Mum's cat into
the home! When we brought Mum here, the staff were so attentive and able to get an instant rapport with her, they knew all their residents so well, including all of their preferences and on my visits, I have seen the same staff members regularly and it is nice to get to know them. I can be confident that Mum is safe in their care.
19 August 2024
Management is exceptional. Carers are first-class. Wouldn't want Mum to be anywhere else. Excellent all round.
19 August 2024
Very warm and welcoming on our first visit to enquire re. a placement for my sister-in-law (age 63) with onset dementia. Excellent understanding of her needs and management of her daily care.
Would not hesitate to recommend this care home. All staff are very knowledgeable.
Excellent all round,
like a five-star hotel.
12 August 2024
I visited several care homes prior to selecting Broadlands Lodge Care Home and found not one to compare with it.
It is friendly and comfortable. The staff are all approachable and caring and it's a place you feel you can trust that your relative can be cared for to a high standard.
The facilities
are amazing and cleanliness is to a high standard.
The support that has been given to my mother-in-law and us, her family, has been greatly appreciated.
Overall, Broadlands Lodge, in my opinion and that of all the family is that it's a wonderful place.
01 August 2024
My wife's experience was a very good one. Her room was very clean and tidy and always had clean bath towels and her room was spacious and plenty of cupboard space. The staff are always very polite and willing to help with anything. The menu was always a good choice and if you didn't fancy anything
on the menu you could ask for food of your choice. Entertainment and things to do were always plenty with staff being involved in some of the activities. My wife felt very safe and treated with dignity at all times. Management was always available when required.
Latest Reviews for Broadlands Lodge Care Home
29 December 2025
The care is very good I have no worries at all if you have any questions staff or management will answer them plus staff always have time for each resident
25 December 2025
Very patient with the family, and the trauma involved in moving a 93 yr old to a new residential home and meeting new people, it has taken 10 weeks - "Thank you everyone".
Apart from being at home (obviously!) (she) they have said "I', warm and comfortable".
Thank you for continuing to be so
understanding
25 December 2025
Since my dad has been in the care of broadlands his physical & mental condition has gone from strength to strength. There has been a constant challenge to find a balance with my dads medication which the staff have been constantly pro active to a point where I can now spend quality time with my dad
which I never thought was possible due to his condition. There have been certain instances where inderviduals (staff) have shown exceptional compassion towards my dad which I will never forget.
25 December 2025
I highly recommend Broadlands Lodge Care Home. The staff are so caring and patient to my mum, who has advanced dementia. The management are fantastic and have been very supportive in making sure my mum has the right care.
The home itself has lovely facilities and the food is brilliant.
Thank you
to you all - you do an incredible job!
21 November 2025
The home are looking after my relation very well. They catered and thru a little party for her big birthday
19 September 2025
I recommended Broadlands Lodge to friends following a very positive experience with my own Mum. Forget all you preconceptions about care homes. BL is a breathe of fresh air. The facilities are supber in terms of decor, rooms, choice of communal areas. But what makes it is the staff and management.
Always approachable and go out of their way to learn about each resident. Families and visitors made to feel very welcome, and there's always something going on. Thank you to the whole team.
12 June 2025
My friend has been resident here for two years. He loves it. The care he has received is fantastic. He can be awkward and grumpy sometimes because of his dementia but the carers take all in their stride with him making him laugh and change his mood. Nothing is too much trouble, and he, despite his
reluctance at first to come into a care home, recognises that he is safe and secure with a caring, friendly atmosphere, it's the best place for him.
27 February 2025
Mum has temporarily been in Broadland Lodge whilst we wait for the home in Gorleston to open, and I would say the care she has received has been excellent. We have tried Mum in several homes previously for respite, and Broadland Lodge is by far the best we have tried. The staff are the most
supportive and caring I have come across. I can only hope and wish that the same standards are applied to the new one in Gorleston.
29 January 2025
The staff and carers are really friendly and super helpful. They are always willing to listen and adapt to make my father's stay pleasant. The food and menu look delicious and the rooms are large, designer and spacious. My favourite feature is the retainer bed which looks super comfortable and
larger than most. Dad is always treated with dignity and has built some lovely relationships with his carers. I know he is being looked after well.
04 December 2024
A great environment with engaged and supportive staff who are ready to provide in every respect.
The facility is lovely and kept to a very high standard.
Always enjoy visiting.
10 September 2024
I am so happy with the care my mother's getting in this home. I also love how modern and clean and how helpful and happy the staff and residents are. Thank you!
30 August 2024
The manager and the team made the whole admission process very easy and took away the stress by organising and overseeing the transfer from hospital to the care home. Nothing was too much trouble for them.
Staff are very attentive and caring. Staff to patient ratio is very good and they all look
happy which is nice to see and that they enjoy their jobs.
21 August 2024
The place is amazing. The staff are so friendly and helpful. My mum had a lovely time and loved it at Broadlands Lodge Care Home. Lots of activities and the food they serve is restaurant quality. The whole place is a gem. It's like living in a five-star hotel.
19 August 2024
Broadlands Lodge Care Home provides outstanding care for my mother who suffers with advanced dementia and can be very challenging.
Additionally, my father and I always feel kept up to date with any issues Mum is facing and they are always happy to offer support to my elderly father too.
There's
always a warm welcome and the home is a bright and clean environment for residents.
19 August 2024
My sister came to Broadlands Lodge Care Home from another care home where she wasn't happy. From the moment she walked into Broadlands Lodge, she was a changed person with the care from staff who made her welcome and soon was in a friendship with other residents. Every time we have been to visit
here, she has been happy and relaxed.
19 August 2024
I have been extremely impressed by the services and staff at Broadlands Lodge Care Home. The facilities are clean, well-designed and maintained and beautifully decorated. The management staff have been extremely approachable and helpful, answering all queries and even accommodating Mum's cat into
the home! When we brought Mum here, the staff were so attentive and able to get an instant rapport with her, they knew all their residents so well, including all of their preferences and on my visits, I have seen the same staff members regularly and it is nice to get to know them. I can be confident that Mum is safe in their care.
19 August 2024
Management is exceptional. Carers are first-class. Wouldn't want Mum to be anywhere else. Excellent all round.
19 August 2024
Very warm and welcoming on our first visit to enquire re. a placement for my sister-in-law (age 63) with onset dementia. Excellent understanding of her needs and management of her daily care.
Would not hesitate to recommend this care home. All staff are very knowledgeable.
Excellent all round,
like a five-star hotel.
12 August 2024
I visited several care homes prior to selecting Broadlands Lodge Care Home and found not one to compare with it.
It is friendly and comfortable. The staff are all approachable and caring and it's a place you feel you can trust that your relative can be cared for to a high standard.
The facilities
are amazing and cleanliness is to a high standard.
The support that has been given to my mother-in-law and us, her family, has been greatly appreciated.
Overall, Broadlands Lodge, in my opinion and that of all the family is that it's a wonderful place.
01 August 2024
My wife's experience was a very good one. Her room was very clean and tidy and always had clean bath towels and her room was spacious and plenty of cupboard space. The staff are always very polite and willing to help with anything. The menu was always a good choice and if you didn't fancy anything
on the menu you could ask for food of your choice. Entertainment and things to do were always plenty with staff being involved in some of the activities. My wife felt very safe and treated with dignity at all times. Management was always available when required.