
A great environment with engaged and supportive staff who are ready to provide in every respectS S(Son-in-law of Resident/Service User)



A great environment with engaged and supportive staff who are ready to provide in every respectS S(Son-in-law of Resident/Service User)



Broadlands Lodge is a welcoming care home in Postwick, offering 24-hour residential and dementia care, along with flexible respite stays and compassionate end-of-life support.
A dedicated and highly trained team focus on creating a warm, supportive environment where residents feel comfortable, valued, and well cared for, while families are welcomed as part of the community. The home offers a range of thoughtfully designed facilities, including a café, cinema room, and hair...
Care Provided by Broadlands Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Broadlands Lodge for full pricing details and T&Cs.
Contact Broadlands Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Tamara Crosswell(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at all times, including meal times and special events.
Parking
- Private Car Park Onsite
Broadlands Lodge Reviews (62)
Broadlands Lodge has a Review Score of 9.9 (9.943) out of 10, based on 22 reviews in the last 2 years.
Over all time Broadlands Lodge has 62 reviews.
I did a lot of research and visits to care homes before I decided on Broadlands Lodge, and I have never regretted that decision. The facilities are excellent, the care faultless, the staff compassionate and friendly. I highly recommend every aspect of the care home
After a difficult transition from hospital into residential care Dad was made to feel extreamly welcome and settled in very well. I cannot fault the management & staff enough for making a very difficult time in our lives as stress free as possible.
The care is very good I have no worries at all if you have any questions staff or management will answer them plus staff always have time for each resident
Thank you so much for sharing such a thoughtful review. We're glad to hear that you feel confident you can approach the team with any questions you might have. Your kind words mean a lot to the whole team. If we can do anything more to support then please don't hesitate to let us know.
Since my dad has been in the care of broadlands his physical & mental condition has gone from strength to strength. There has been a constant challenge to find a balance with my dads medication which the staff have been constantly pro active to a point where I can now spend quality time with my dad which I never thought was possible due to his condition. There have been certain instances where inderviduals (staff) have shown exceptional compassion towards my dad which I will never forget.
Thank you so much for sharing such a heartfelt review. We're delighted to hear that you've benefited from more quality time with your dad since he moved in. Your kind words mean a lot to the whole team. If we can do anything more to support then please don't hesitate to let us know.
Apart from being at home (obviously!) (she) they have said "I', warm and comfortable".
Thank you for continuing to be so understanding
Thank you again for your kind words, they mean a great deal to our whole team. If there is ever anything more we can do to support please don't hesitate to let us know.
The home itself has lovely facilities and the food is brilliant.
Thank you to you all - you do an incredible job!
Thank you so much for sharing such a thoughtful and heartfelt review. It's wonderful to hear that your mum has been enjoying the food, facilities and the company of other residents and our team. Thank you again for your kind words - they mean a great deal to our whole team. If there is ever anything more we can do to support please don't hesitate to let us know.
The home are looking after my relation very well. They catered and thru a little party for her big birthday
Thank you again for your kind words and for trusting us with her care.
I recommended Broadlands Lodge to friends following a very positive experience with my own Mum. Forget all you preconceptions about care homes. BL is a breathe of fresh air. The facilities are supber in terms of decor, rooms, choice of communal areas. But what makes it is the staff and management. Always approachable and go out of their way to learn about each resident. Families and visitors made to feel very welcome, and there's always something going on. Thank you to the whole team.
Thank you so much for your kind and thoughtful words. It truly means a great deal to the whole team that you've recommended Broadlands Lodge to others based on your experience with your Mum.We're so pleased to hear that you found the facilities, communal spaces, and overall atmosphere such a...
My friend has been resident here for two years. He loves it. The care he has received is fantastic. He can be awkward and grumpy sometimes because of his dementia but the carers take all in their stride with him making him laugh and change his mood. Nothing is too much trouble, and he, despite his reluctance at first to come into a care home, recognises that he is safe and secure with a caring, friendly atmosphere, it's the best place for him.
Thank you so much for your very kind feedback. We really do value your time to do this. I am so pleased to hear of that the manager and her team have been able to provide a safe and caring environment. We will certainly make sure the team see your feedback.
Mum has temporarily been in Broadland Lodge whilst we wait for the home in Gorleston to open, and I would say the care she has received has been excellent. We have tried Mum in several homes previously for respite, and Broadland Lodge is by far the best we have tried. The staff are the most supportive and caring I have come across. I can only hope and wish that the same standards are applied to the new one in Gorleston.
Thank you so much for your very kind words. I am so pleased to hear how well your Mum was cared for in our home. I feel sure your Mum will equally enjoy her stay at Woodland Court. Another beautiful home with dedicated staff. I will make sure your feedback is given to the team at Broadlands.
The staff and carers are really friendly and super helpful. They are always willing to listen and adapt to make my father's stay pleasant. The food and menu look delicious and the rooms are large, designer and spacious. My favourite feature is the retainer bed which looks super comfortable and larger than most. Dad is always treated with dignity and has built some lovely relationships with his carers. I know he is being looked after well.
Thank you so much for your very kind and considerate feedback, your time and thoughts are very much appreciated. We will ensure that the team are made aware of your feelings and how they have helped your father to settle into the home.
The facility is lovely and kept to a very high standard.
Always enjoy visiting.
I am so happy with the care my mother's getting in this home. I also love how modern and clean and how helpful and happy the staff and residents are. Thank you!
Thank you for your wonderful review. I am so pleased you are happy with the care Mum is receiving at Broadlands Lodge along with the facilities available. I will ensure your feedback is shared with the wonderful team. Thank you.
Staff are very attentive and caring. Staff to patient ratio is very good and they all look happy which is nice to see and that they enjoy their jobs.
Thank you for your wonderful review. I am so pleased you found the process seamless moving your loved one into Broadlands Lodge from hospital. Thank you.
The place is amazing. The staff are so friendly and helpful. My mum had a lovely time and loved it at Broadlands Lodge Care Home. Lots of activities and the food they serve is restaurant quality. The whole place is a gem. It's like living in a five-star hotel.
Thank you for your wonderful review, I am so pleased Mum enjoyed her respite stay at Broadlands Lodge and we look forward to welcoming her back in the future. Thank you.
Additionally, my father and I always feel kept up to date with any issues Mum is facing and they are always happy to offer support to my elderly father too.
There's always a warm welcome and the home is a bright and clean environment for residents.
Thank you for your wonderful review, I am so pleased you are happy with the care Mum receives at Broadlands Lodge. The whole team pride themselves on delivering outstanding care and providing a warm and welcoming environment for all visitors. Thank you.
My sister came to Broadlands Lodge Care Home from another care home where she wasn't happy. From the moment she walked into Broadlands Lodge, she was a changed person with the care from staff who made her welcome and soon was in a friendship with other residents. Every time we have been to visit here, she has been happy and relaxed.
Thank you for your wonderful review, I am so pleased you are happy with the care your sister receives at Broadlands Lodge. The whole team pride themselves on delivering outstanding care and providing a warm and welcoming environment for all visitors. Thank you.
I have been extremely impressed by the services and staff at Broadlands Lodge Care Home. The facilities are clean, well-designed and maintained and beautifully decorated. The management staff have been extremely approachable and helpful, answering all queries and even accommodating Mum's cat into the home! When we brought Mum here, the staff were so attentive and able to get an instant rapport with her, they knew all their residents so well, including all of their preferences and on my visits, I have seen the same staff members regularly and it is nice to get to know them. I can be confident that Mum is safe in their care.
Thank you for your wonderful review, I am so pleased you are happy with the facilities Broadlands Lodge has to offer. We pride ourselves on offering a home-from-home environment and were so pleased we could support Mum by bringing her cat to live with her.
Management is exceptional. Carers are first-class. Wouldn't want Mum to be anywhere else. Excellent all round.
Thank you for your wonderful review, I am so pleased Mum has settled well at Broadlands Lodge and you are happy with the care and facilities. Thank you.
Would not hesitate to recommend this care home. All staff are very knowledgeable.
Excellent all round, like a five-star hotel.
Bed Vacancies
Please contact us for latest vacancies.
News (74) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Broadlands Lodge.
Accreditations
There are no accreditations posted yet for Broadlands Lodge.
Meet the Team (1)

Tamara has worked for just under 16 years in adult social care, starting as a care assistant and working her way up to a high manager level, bringing her a wealth of practical experience and knowledge.
For the last 7 years, Tamara has worked for Castlemeadow care, where in 2021 she was awarded the top 20 care home in the East of England.
Tamara brings with her her genuine passion and enthusiasm for high-quality care.
Tamara’s philosophy is that all residents come first and are encouraged to live their lives to the fullest. She recognises that everyone is an individual and that we are privileged to work in our residents’ homes, treating them as part of our extended family.
Frequently Asked Questions about Broadlands Lodge
What types of Care is Broadlands Lodge registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Broadlands Lodge have?
There are 66 Single Rooms.
What are the Facilities & Services at Broadlands Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Broadlands Lodge to the centre of Norwich?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broadlands Lodge to verify any information. View our terms and conditions. Broadlands Lodge has an Enhanced Service -more info.