Submit a Review for Camberley Heights Care Home - Avery Collection
Pembroke Broadway, Camberley, GU15 3XD
View full details of Camberley Heights Care Home - Avery CollectionLatest Reviews for Camberley Heights Care Home - Avery Collection
13 January 2026
Camberley Heights is an exceptional care home. My Mum Joan was only there for 8 days before she passed away but the care and love shown to Mum and the whole family was amazing. Special thanks to Sally for organising the stay, Eva for her kindness and Claudia on Boxing Day when we sadly lost Mum.
I
would recommend Camberley Heights to anyone.
My thanks to everyone involved in Mum's care.
18 December 2025
We were so relieved to be able to bring out relative into the home. She is warm, safe, relaxed & well cared for. The facilities are amazing but for us its the caring gentle staff who are most important. They maintain her dignity, talk to her at eye level and have time to attend to her needs. Well
done Camberley Heights - keep going.
17 December 2025
Thank you for all the care you gave me. I felt really poorly when I arrived ,
You made me feel at home ; joining in the activities the second week &, started to feel stronger.
The food was so nice & the staff in the restaurant were
lovely , couldn't do enough
Thankyou to all the staff who took care of me.
29 August 2025
Camberley Heights is an amazing care home. From your lovely welcome, without fault every time from the reception team and in fact any member of staff that you meet. Including the amazing cats especially Christopher which is delightful. We admitted my father in law January 2025 and every member of
management and administration were superbly professional throughout.
All that aside the real "meat and veg" is the incredible care for my father in law. Nothing is too much trouble, everything is acted upon with no reservations and the friendliness, professionalism and care is superb. Thank you to all the team in these challenging times.
20 August 2025
My mother-in-laws need for a care home suddenly became a matter of urgency but after viewing various different options Camberley Heights just felt right. We had her moved in within a couple days with the help of the amazing admin/care team. The first day was a bit overwhelming for her but within
24 hours she was smiling and cracking jokes and was starting to get used to the idea of being looked after. It's still early days and we are all still finding our feet but it's such a relief to see that she is happy, she is being offered amazing freshly cooked food and she has a lovely team of carers to attend to her 24 hours a day. I bet she will wish she'd done this ages ago!
29 July 2025
A warm welcome. Security in place but not imposing. All areas are clean, bright & well cared for. Details to aid new residents settle in fully in place & support for family well noted. Cafe area appealing to visitors as are outside areas.
17 June 2025
Helpful and attentive staff and always available with good service levels. Accomodation is clean and well maintained and the ability to dine in room as well as having a dining area is appreciated as is the menu choice. I think the food is generally good and there are always options for alternatives
available. I think a lot of elderly people prefer well cooked meats and veg and having easy to cut up food is essential as old arthritic hands sometime struggle. Overall very good
17 June 2025
I'm very happy here
16 May 2025
My mum has just celebrated her 101st birthday at Camberley Heights and the staff made the evening celebrations in the restaurant very special. They were attentive as usual and the food was very good. Also, Avery organised a VE Day celebration yesterday and asked mum to be the guest of honour. There
was an entertainer who was perfect for the occasion, an auction to raise money for charity and mum got to meet all the dignitaries. It really made her week. Thank you to all the staff involved. Some special memories made.
16 May 2025
All the staff have been so friendly and kind. The home is immaculate. There is a real sense of fun and energy. The activities team is so encouraging. The food is great. Thank you for coordinating with the hospital and Wokingham mental health team and for making my mum's complicated move seem so
straightforward. Highly recommend!!
29 April 2025
First class in all respects. I feel very comfortable here and particularly enjoy the activities. The range and quality of food is first class. The carers are friendly, reliable and efficient. All in all a good experience.
29 April 2025
My Mum has been at Camberley Heights for 5 months. In April the senior staff recommended that Mum move to a more secure floor as this would be better for her from a safeguarding point of view. The move was arranged in a matter of days and carried out in a kind, caring and efficient way. Due to this
my Mum has settled into her new apartment smoothly. All staff knew my Mum was moving and have ensured a seamless transition. The staff are kind, caring, friendly and professional.
15 April 2025
Camberley Heights has a bright, lovely and friendly atmosphere. Mum is settling in well and is very happy with her care. I feel that all the staff are extremely helpful and go out of their way to accommodate my mum's needs, nothing is ever too much trouble. The range of activities available to
participate in are amazing. The food is excellent with a varied menu choice. Thank you to all the staff for such a brilliant service.
15 April 2025
My mum has been at Camberley Heights for 2 yrs starting on the nursing floor and moving to The Lodge (dementia floor). I dreaded the day she went into care but she has been so happy - the facilities are superb, the food lovely, the activities varied and most importantly the staff are amazing.
Everyone is so caring and patient with my mum whose illness means she can't express her thanks, but I am so grateful - thank you all xx
20 March 2025
My Father has settled into Camberley Heights beautifully with the help from all the staff who are all so friendly and nothing is to much for them. They make my Father feel so special and he is loving it. The food is also delicious and a different menu every day and highly recommend having lunch or
dinner as this makes it even more special for my father. The activities are in the morning and afternoon and my father is really enjoying them which is important to get involved in. It is a pleasure to turn up and feels like we are going on holiday as the care home is so luxurious. Thank you to all the staff for looking after my father as he loves it.
31 January 2025
We are delighted that our lovely dad has got a room at Camberley Heights Care Home. The facilities and everything we experienced during our tour, were beyond compare to any other care home we visited.
Dad's admission to Camberley Heights and his time spent there since, make this 5 star review,
genuinely deserved and if more could be given, I would.
Dad had to travel over 200 miles to get to care home. We were helped and given advice with how to manage such a long distance move. Two staff members in particular made everything seem less for us.
From the moment we arrive on the floor, all the carers know how dad has been that night or day and have an action plan and daily activities.
I love how the staff engage with dad and they genuinely want the best daily outcomes for him. They truly care and are respectful about his dignity while being mindful about his safety.
The food is delicious and this is really important for dad who had nearly 60 years of living with our mum, who was a terrific cook.
31 January 2025
Mum has been a resident since November 2024. The care for her has been outstanding. I can relax knowing that mum is extremely well cared for and looked after. The staff are so efficient. I receive regular updates as to her well being in person or telephone call. The daily activities are so varied
and lots of fun. She always tells me how lovely the food is and how very kind the staff are to her. Mum went through a difficult time which impacted on myself. I reached out to the health team for help and support which resulted in a meeting. All I can say is that they were there for me and my mum, such support and kindness shown by everyone involved. Thank you so very much for everything that you do. I cannot forget the reception staff, always so friendly, helpful, happy and obliging. Thank you everyone.
27 January 2025
Moving my elderly parents into the Camberley Heights Care Home went extremely smoothly from the assessment on 31/12/2024 to moving into the care home 8th January 2025.
The staff made my parents feel extremely welcome and made the move as easy as possible in terms staff introducing themselves to
the excellent facilities at the home.
It is always a hard decision to move into a care home but this is certainly been the right decision so they receive the care and the safety they need at this time of life.
It provides myself who lives in Australia and my brother who lives in the West Country peace of mind that they are safe and cared for most importantly with dignity and respect.
Thank you to all the staff at Camberley Heights Care Home who have helped my parents transition to their new home.
02 January 2025
My partner spent 7 weeks at Camberley Heights and he received the best care by a wonderful, professional team of doctors, nurses and carers. They are truly amazing and provided so much kindness, support and dignity to my partner, myself and his daughter. I would highly recommend Camberley Heights.
05 December 2024
My mother in law has been in Camberley Heights for almost 2 years. She has settled in very well due to the lovely staff that look after her. The entertainment staff are especially fantastic and take great care and attention of all their guests to include them and make them feel safe and at home.
Thank you.
Latest Reviews for Camberley Heights Care Home - Avery Collection
13 January 2026
Camberley Heights is an exceptional care home. My Mum Joan was only there for 8 days before she passed away but the care and love shown to Mum and the whole family was amazing. Special thanks to Sally for organising the stay, Eva for her kindness and Claudia on Boxing Day when we sadly lost Mum.
I
would recommend Camberley Heights to anyone.
My thanks to everyone involved in Mum's care.
18 December 2025
We were so relieved to be able to bring out relative into the home. She is warm, safe, relaxed & well cared for. The facilities are amazing but for us its the caring gentle staff who are most important. They maintain her dignity, talk to her at eye level and have time to attend to her needs. Well
done Camberley Heights - keep going.
17 December 2025
Thank you for all the care you gave me. I felt really poorly when I arrived ,
You made me feel at home ; joining in the activities the second week &, started to feel stronger.
The food was so nice & the staff in the restaurant were
lovely , couldn't do enough
Thankyou to all the staff who took care of me.
29 August 2025
Camberley Heights is an amazing care home. From your lovely welcome, without fault every time from the reception team and in fact any member of staff that you meet. Including the amazing cats especially Christopher which is delightful. We admitted my father in law January 2025 and every member of
management and administration were superbly professional throughout.
All that aside the real "meat and veg" is the incredible care for my father in law. Nothing is too much trouble, everything is acted upon with no reservations and the friendliness, professionalism and care is superb. Thank you to all the team in these challenging times.
20 August 2025
My mother-in-laws need for a care home suddenly became a matter of urgency but after viewing various different options Camberley Heights just felt right. We had her moved in within a couple days with the help of the amazing admin/care team. The first day was a bit overwhelming for her but within
24 hours she was smiling and cracking jokes and was starting to get used to the idea of being looked after. It's still early days and we are all still finding our feet but it's such a relief to see that she is happy, she is being offered amazing freshly cooked food and she has a lovely team of carers to attend to her 24 hours a day. I bet she will wish she'd done this ages ago!
29 July 2025
A warm welcome. Security in place but not imposing. All areas are clean, bright & well cared for. Details to aid new residents settle in fully in place & support for family well noted. Cafe area appealing to visitors as are outside areas.
17 June 2025
Helpful and attentive staff and always available with good service levels. Accomodation is clean and well maintained and the ability to dine in room as well as having a dining area is appreciated as is the menu choice. I think the food is generally good and there are always options for alternatives
available. I think a lot of elderly people prefer well cooked meats and veg and having easy to cut up food is essential as old arthritic hands sometime struggle. Overall very good
17 June 2025
I'm very happy here
16 May 2025
My mum has just celebrated her 101st birthday at Camberley Heights and the staff made the evening celebrations in the restaurant very special. They were attentive as usual and the food was very good. Also, Avery organised a VE Day celebration yesterday and asked mum to be the guest of honour. There
was an entertainer who was perfect for the occasion, an auction to raise money for charity and mum got to meet all the dignitaries. It really made her week. Thank you to all the staff involved. Some special memories made.
16 May 2025
All the staff have been so friendly and kind. The home is immaculate. There is a real sense of fun and energy. The activities team is so encouraging. The food is great. Thank you for coordinating with the hospital and Wokingham mental health team and for making my mum's complicated move seem so
straightforward. Highly recommend!!
29 April 2025
First class in all respects. I feel very comfortable here and particularly enjoy the activities. The range and quality of food is first class. The carers are friendly, reliable and efficient. All in all a good experience.
29 April 2025
My Mum has been at Camberley Heights for 5 months. In April the senior staff recommended that Mum move to a more secure floor as this would be better for her from a safeguarding point of view. The move was arranged in a matter of days and carried out in a kind, caring and efficient way. Due to this
my Mum has settled into her new apartment smoothly. All staff knew my Mum was moving and have ensured a seamless transition. The staff are kind, caring, friendly and professional.
15 April 2025
Camberley Heights has a bright, lovely and friendly atmosphere. Mum is settling in well and is very happy with her care. I feel that all the staff are extremely helpful and go out of their way to accommodate my mum's needs, nothing is ever too much trouble. The range of activities available to
participate in are amazing. The food is excellent with a varied menu choice. Thank you to all the staff for such a brilliant service.
15 April 2025
My mum has been at Camberley Heights for 2 yrs starting on the nursing floor and moving to The Lodge (dementia floor). I dreaded the day she went into care but she has been so happy - the facilities are superb, the food lovely, the activities varied and most importantly the staff are amazing.
Everyone is so caring and patient with my mum whose illness means she can't express her thanks, but I am so grateful - thank you all xx
20 March 2025
My Father has settled into Camberley Heights beautifully with the help from all the staff who are all so friendly and nothing is to much for them. They make my Father feel so special and he is loving it. The food is also delicious and a different menu every day and highly recommend having lunch or
dinner as this makes it even more special for my father. The activities are in the morning and afternoon and my father is really enjoying them which is important to get involved in. It is a pleasure to turn up and feels like we are going on holiday as the care home is so luxurious. Thank you to all the staff for looking after my father as he loves it.
31 January 2025
We are delighted that our lovely dad has got a room at Camberley Heights Care Home. The facilities and everything we experienced during our tour, were beyond compare to any other care home we visited.
Dad's admission to Camberley Heights and his time spent there since, make this 5 star review,
genuinely deserved and if more could be given, I would.
Dad had to travel over 200 miles to get to care home. We were helped and given advice with how to manage such a long distance move. Two staff members in particular made everything seem less for us.
From the moment we arrive on the floor, all the carers know how dad has been that night or day and have an action plan and daily activities.
I love how the staff engage with dad and they genuinely want the best daily outcomes for him. They truly care and are respectful about his dignity while being mindful about his safety.
The food is delicious and this is really important for dad who had nearly 60 years of living with our mum, who was a terrific cook.
31 January 2025
Mum has been a resident since November 2024. The care for her has been outstanding. I can relax knowing that mum is extremely well cared for and looked after. The staff are so efficient. I receive regular updates as to her well being in person or telephone call. The daily activities are so varied
and lots of fun. She always tells me how lovely the food is and how very kind the staff are to her. Mum went through a difficult time which impacted on myself. I reached out to the health team for help and support which resulted in a meeting. All I can say is that they were there for me and my mum, such support and kindness shown by everyone involved. Thank you so very much for everything that you do. I cannot forget the reception staff, always so friendly, helpful, happy and obliging. Thank you everyone.
27 January 2025
Moving my elderly parents into the Camberley Heights Care Home went extremely smoothly from the assessment on 31/12/2024 to moving into the care home 8th January 2025.
The staff made my parents feel extremely welcome and made the move as easy as possible in terms staff introducing themselves to
the excellent facilities at the home.
It is always a hard decision to move into a care home but this is certainly been the right decision so they receive the care and the safety they need at this time of life.
It provides myself who lives in Australia and my brother who lives in the West Country peace of mind that they are safe and cared for most importantly with dignity and respect.
Thank you to all the staff at Camberley Heights Care Home who have helped my parents transition to their new home.
02 January 2025
My partner spent 7 weeks at Camberley Heights and he received the best care by a wonderful, professional team of doctors, nurses and carers. They are truly amazing and provided so much kindness, support and dignity to my partner, myself and his daughter. I would highly recommend Camberley Heights.
05 December 2024
My mother in law has been in Camberley Heights for almost 2 years. She has settled in very well due to the lovely staff that look after her. The entertainment staff are especially fantastic and take great care and attention of all their guests to include them and make them feel safe and at home.
Thank you.