Submit a Review for Claridge Place
111 Warwick Road, Olton, Solihull, B92 7HP
View full details of Claridge PlaceLatest Reviews for Claridge Place
12 March 2026
The care that we receive from Claridge Place for Mim is spot on. James, Dale and the staff are always happy to help us. The home is clean and very well run. Our 6 monthly meetings are very welcome and useful.
11 March 2026
Excellent well run ,James senior manager is very knowledgeable and welcoming . Facilities are clean and well maintained. Staff are friendly efficient and knowledgable. Residents appear happy and well looked after.
11 February 2026
Following the respite care of our father, Chas, we felt compelled to write to you to express our thanks and gratitude for all that you did for him. Without exception, every member of staff were friendly, welcoming, professional, kind and caring. They greeted us so warmly with ready smiles and
friendly faces which made the transition from home to ' home living' so much easier.
It's obvious that the physical aesthetics of Claridge Place are top notch, from the beautiful bistro with the lovely barista, to the fresh flowers, gorgeous decor and lovely homely touches of resident photographs.
It is blatantly apparent that every detail, no matter how small it seems, has been thought about. Abi the entertainment manager, was so innovative and inclusive, the personal carers were respectful and discreet, the ladies on reception were delightful and welcoming, and the facilities are outstanding.
I have the highest of standards, and you exceeded them all. Thank you (is not enough!)
05 February 2026
I can't thank all staff enough .
My Auntie has improved mentally and physically,
Since , having chosen to reside at Claridge place .
Safeguarding her health issue's, in a prompt manner ,was exceptional.
Everyday care and attitude is first class . From every member of the team in all areas of
her needs .
I always leave my Auntie knowing she is happy and cared for .
05 February 2026
Excellently run care home. My aunt has had first class care since October 2024.
From the management team to the hands on carers the whole team are very professional. They treat every person as an individual.
The care of the residents are their priority and my aunt has had a new lease of life.
So
special thanks to James and his team.
30 January 2026
Since moving into Claridge Place, my sister has received wonderful care and attention. The staff are very good with her and enjoys joining in the organised events etc.
30 January 2026
Most staff are excellent showing real care for my husband and respect his dignity.
Staff also ask me how I am and are on hand when I feel I need support. There were no issues in December but in the past when I have raised issues they have been dealt with quickly to my satisfaction.
28 October 2025
This is the first review and I want to express my thanks to the care & professionalism of all the staff. In this review, knowledge of my dad and care for his individual needs was evident. I am very happy with all the recommendations made and that they are in his best interests.
09 October 2025
Mum has been a resident since April 2025 and I can honestly say we are very lucky to have found a place for her there. The property and physical environment are excellent & well equipped. However, it is the people that make it so special. Without exception the staff are friendly & welcoming, eager
to help & very supportive. We trust them with mums care and they have never let us down. Thank you!
08 October 2025
The staff are very friendly and welcoming. When clothes are laundered they are not always returned. The mini bus has been out of action all summer I think a problem with the bus and no driver therefore no trips out. Overall resident seems very happy in home.
08 October 2025
Claridge Place has provided a warm, comfortable & welcoming experience for our mother. The staff attentiveness, care and professionalism is always taken care of and in the few occasions she has needed medical assistance the team have been exemplary and kept in constant communication with me and my
brother. Outstanding place.
01 October 2025
Excellent welcome at all times. Very knowledgeable staff in reception giving a valuable insight to all aspects of life at Claridge Place. All staff very approachable and helpful. Mom is very happy here.
23 September 2025
Firstly I would highly recommend Claridge Place. The Managers really listen to you and support you with your family needs. This was done in a calm and reassuring way. The Mangers and the whole team are so welcoming and friendly, everyday. My Mother is well looked after and she enjoys her days
that she attends. I feel confident when I leave my Mother at Claridge Place to attend work knowing she is in a safe, clean and happy environment.
18 August 2025
My mother spent four weeks in Claridge Place for respite care. From the first meeting with management we felt reassured that mom would have excellent care - we weren't disappointed every member of staff has shown care & compassion, eleviating any worries and concerns on our part. We highly recommend
Claridge Place, it's excellent staff and facilities and won't hesitate to return, should the need arise!
04 April 2025
Mom is happy with her environment and with the care and support she receives. I have peace of mind that she is happy and safe, well cared for. Staff always friendly and welcoming.
07 March 2025
All of the staff are lovely and friendly. I am always very happy with the way in which all staff interact with my mom.
04 March 2025
Everything is really good, mom had only been here a week. I did have a couple of niggles, but after speaking with management everything has been addressed very quickly. Mom is struggling to get used to the new home, but all staff are really helping mom settle in. Mom is also much better at night,
sleeping through a bit more than she used to.
29 July 2024
I accompanied my wife and sister-in-law to a meeting with the assistant manager, which was to get an update as to how their Mother was coping and how family and staff perceptions compared. They assured us that all was well and gave us some very helpful and sensible advice as to how to interact with
Mom in the future. We were all very happy and comforted by what he had to say, so thanks.
25 July 2024
Mother has been here since Nov 2023 and I cannot say how happy I am with the care and support that has been shown to her. Her life is so much better at Claridge Place, thank you.
The managers are amazing and superb carers, to staff, residents, and relatives.
17 July 2024
I am very pleased with the care provided for my Mum at Claridge Place. The staff are caring and spend time getting to know Mum's care needs and wishes.
The staff always speaks to Mum, asking questions about what she wants and spending time for her to answer.
The activity coordinators provide a
wide range of activities and always ensure Mum is invited to join.
When I visit I am made to feel welcome by all the staff. Nothing is too much bother. The reception staff who always book the time dinning. I would recommend Claridge Place.
Latest Reviews for Claridge Place
12 March 2026
The care that we receive from Claridge Place for Mim is spot on. James, Dale and the staff are always happy to help us. The home is clean and very well run. Our 6 monthly meetings are very welcome and useful.
11 March 2026
Excellent well run ,James senior manager is very knowledgeable and welcoming . Facilities are clean and well maintained. Staff are friendly efficient and knowledgable. Residents appear happy and well looked after.
11 February 2026
Following the respite care of our father, Chas, we felt compelled to write to you to express our thanks and gratitude for all that you did for him. Without exception, every member of staff were friendly, welcoming, professional, kind and caring. They greeted us so warmly with ready smiles and
friendly faces which made the transition from home to ' home living' so much easier.
It's obvious that the physical aesthetics of Claridge Place are top notch, from the beautiful bistro with the lovely barista, to the fresh flowers, gorgeous decor and lovely homely touches of resident photographs.
It is blatantly apparent that every detail, no matter how small it seems, has been thought about. Abi the entertainment manager, was so innovative and inclusive, the personal carers were respectful and discreet, the ladies on reception were delightful and welcoming, and the facilities are outstanding.
I have the highest of standards, and you exceeded them all. Thank you (is not enough!)
05 February 2026
I can't thank all staff enough .
My Auntie has improved mentally and physically,
Since , having chosen to reside at Claridge place .
Safeguarding her health issue's, in a prompt manner ,was exceptional.
Everyday care and attitude is first class . From every member of the team in all areas of
her needs .
I always leave my Auntie knowing she is happy and cared for .
05 February 2026
Excellently run care home. My aunt has had first class care since October 2024.
From the management team to the hands on carers the whole team are very professional. They treat every person as an individual.
The care of the residents are their priority and my aunt has had a new lease of life.
So
special thanks to James and his team.
30 January 2026
Since moving into Claridge Place, my sister has received wonderful care and attention. The staff are very good with her and enjoys joining in the organised events etc.
30 January 2026
Most staff are excellent showing real care for my husband and respect his dignity.
Staff also ask me how I am and are on hand when I feel I need support. There were no issues in December but in the past when I have raised issues they have been dealt with quickly to my satisfaction.
28 October 2025
This is the first review and I want to express my thanks to the care & professionalism of all the staff. In this review, knowledge of my dad and care for his individual needs was evident. I am very happy with all the recommendations made and that they are in his best interests.
09 October 2025
Mum has been a resident since April 2025 and I can honestly say we are very lucky to have found a place for her there. The property and physical environment are excellent & well equipped. However, it is the people that make it so special. Without exception the staff are friendly & welcoming, eager
to help & very supportive. We trust them with mums care and they have never let us down. Thank you!
08 October 2025
The staff are very friendly and welcoming. When clothes are laundered they are not always returned. The mini bus has been out of action all summer I think a problem with the bus and no driver therefore no trips out. Overall resident seems very happy in home.
08 October 2025
Claridge Place has provided a warm, comfortable & welcoming experience for our mother. The staff attentiveness, care and professionalism is always taken care of and in the few occasions she has needed medical assistance the team have been exemplary and kept in constant communication with me and my
brother. Outstanding place.
01 October 2025
Excellent welcome at all times. Very knowledgeable staff in reception giving a valuable insight to all aspects of life at Claridge Place. All staff very approachable and helpful. Mom is very happy here.
23 September 2025
Firstly I would highly recommend Claridge Place. The Managers really listen to you and support you with your family needs. This was done in a calm and reassuring way. The Mangers and the whole team are so welcoming and friendly, everyday. My Mother is well looked after and she enjoys her days
that she attends. I feel confident when I leave my Mother at Claridge Place to attend work knowing she is in a safe, clean and happy environment.
18 August 2025
My mother spent four weeks in Claridge Place for respite care. From the first meeting with management we felt reassured that mom would have excellent care - we weren't disappointed every member of staff has shown care & compassion, eleviating any worries and concerns on our part. We highly recommend
Claridge Place, it's excellent staff and facilities and won't hesitate to return, should the need arise!
04 April 2025
Mom is happy with her environment and with the care and support she receives. I have peace of mind that she is happy and safe, well cared for. Staff always friendly and welcoming.
07 March 2025
All of the staff are lovely and friendly. I am always very happy with the way in which all staff interact with my mom.
04 March 2025
Everything is really good, mom had only been here a week. I did have a couple of niggles, but after speaking with management everything has been addressed very quickly. Mom is struggling to get used to the new home, but all staff are really helping mom settle in. Mom is also much better at night,
sleeping through a bit more than she used to.
29 July 2024
I accompanied my wife and sister-in-law to a meeting with the assistant manager, which was to get an update as to how their Mother was coping and how family and staff perceptions compared. They assured us that all was well and gave us some very helpful and sensible advice as to how to interact with
Mom in the future. We were all very happy and comforted by what he had to say, so thanks.
25 July 2024
Mother has been here since Nov 2023 and I cannot say how happy I am with the care and support that has been shown to her. Her life is so much better at Claridge Place, thank you.
The managers are amazing and superb carers, to staff, residents, and relatives.
17 July 2024
I am very pleased with the care provided for my Mum at Claridge Place. The staff are caring and spend time getting to know Mum's care needs and wishes.
The staff always speaks to Mum, asking questions about what she wants and spending time for her to answer.
The activity coordinators provide a
wide range of activities and always ensure Mum is invited to join.
When I visit I am made to feel welcome by all the staff. Nothing is too much bother. The reception staff who always book the time dinning. I would recommend Claridge Place.