Claridge Place

111 Warwick Road, Olton, Solihull B92 7HP
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Top 20 carehome certificate
10 71 Reviews
  • Claridge Place, Solihull
Claridge Place is premium senior living accommodation in Warwick Road, Solihull. The home is conveniently located with great transport links via road and rail. Junction 5 of the M42 is 4 miles away and Touchwood shopping centre is also nearby.

Offering residents high quality care and support, Claridge Place boasts a number of spacious and private suites, some with kitchenette and lounge, as well as stylish lounges and dining spaces set over three expansive floors. Most ground floor suites have direct, wheelchair-friendly access to the gardens or courtyard via French doors ensuring residents can always benefit from the amazing outside area which is often used for hosting celebrations and summertime gatherings.

With a regular and varied activities programme organised by a Wellbeing Lead with past hobbies and interests in mind, the team work hard to ensure residents have a fulfilling lifestyle at Claridge Place.

There is also lots of opportunity for socialising. Whether spending time in the superb café, watching a film in the comfortable cinema room, relaxing in opulent lounges or enjoying multi-course meals prepared by an onsite chef in superior dining areas residents always have something on offer to ensure they are making the most of each day. Hairdressing, chiropody, massage, beauty and optician visits are also available to residents in the spa and therapy suite.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1700
  • Self-Funded Residential Dementia Care: £1650 – £1700
  • RESPITE Self-Funded Residential Care: £1600 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1697

Our weekly fee is inclusive of Hairdressing and Chiropody.

These prices are only a guideline, please contact Claridge Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • James Morris (Senior Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (71)

Claridge Place Reviews (71)

10

Claridge Place has a Review Score of 10 (9.979) out of 10, based on 20 reviews in the last 2 years.
Over all time Claridge Place has 71 reviews.

Overall Experience
  • 66
  • 4
  • 0
  • 1
  • 0
Date Published
  • 71
  • 2
  • 4
  • 20
  • 51
Reviewer Connection to Claridge Place
  • 31
  • 7
  • 5
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 71, showing 1-20
Review from Sue C (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent four weeks in Claridge Place for respite care. From the first meeting with management we felt reassured that mom would have excellent care - we weren't disappointed every member of staff has shown care & compassion, eleviating any worries and concerns on our part. We highly recommend
Claridge Place, it's excellent staff and facilities and won't hesitate to return, should the need arise!
Reply from James Morris, Senior General Manager at Claridge Place

Thank you so much for your lovely review on our care services at Claridge Place, it was a delight to care for mom during her respite care with us and we look forward to welcoming mom back anytime. Also, feel free to pop into any of our events, the kettle is always on. See you soon.

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Review from Deborah S (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom is happy with her environment and with the care and support she receives. I have peace of mind that she is happy and safe, well cared for. Staff always friendly and welcoming.
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Review from C D (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are lovely and friendly. I am always very happy with the way in which all staff interact with my mom.
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Review from S B (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is really good, mom had only been here a week. I did have a couple of niggles, but after speaking with management everything has been addressed very quickly. Mom is struggling to get used to the new home, but all staff are really helping mom settle in. Mom is also much better at night, sleeping
through a bit more than she used to.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for your lovely review, we really appreciate you taking the time to review our service and we are pleased that the couple of niggles you addressed when mom moved in from another home we were able to resolve immediately in order for moms previously established routine to be followed.

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Review from R B (Son-in-law of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I accompanied my wife and sister-in-law to a meeting with the assistant manager, which was to get an update as to how their Mother was coping and how family and staff perceptions compared. They assured us that all was well and gave us some very helpful and sensible advice as to how to interact with
Mom in the future. We were all very happy and comforted by what he had to say, so thanks.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for taking the time to review our service at Claridge Place, we appreciate your wonderful feedback. I am pleased that you found our review system useful, I will pass on your comments to the team members involved.

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Review from A S (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely pleased with the care my Mother is receiving. The facility, staff, care, etc is second to none. I would without a doubt recommend Claridge Place.
The managers are fantastic - nothing is too much trouble.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for your wonderful feedback; I will share this review with the team at Claridge Place.

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Review from L B (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has been here since Nov 2023 and I cannot say how happy I am with the care and support that has been shown to her. Her life is so much better at Claridge Place, thank you.
The managers are amazing and superb carers, to staff, residents, and relatives.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for your lovely feedback; this is appreciated. I will share this with the team.

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Review from C C (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care provided for my Mum at Claridge Place. The staff are caring and spend time getting to know Mum's care needs and wishes.
The staff always speaks to Mum, asking questions about what she wants and spending time for her to answer.
The activity coordinators provide a wide
range of activities and always ensure Mum is invited to join.
When I visit I am made to feel welcome by all the staff. Nothing is too much bother. The reception staff who always book the time dinning. I would recommend Claridge Place.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for taking the time to review our service at Claridge Place. I am delighted that you have given us such a lovely review. I will share your review with the wider team.

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Review from M G (Son of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the level of care.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for taking the time to leave a review, I will share your feedback with the team at Claridge Place.

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Review from A K (Son-in-law of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We saw extracts from the care plan which was a lot more detailed than we expected and provided a good view of reassurance regarding the care being provided.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you very much for taking the time to leave this review, I will share your comments with the team.

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Review from J K (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home has transformed our lives as we now know that our relatives are being well cared for. This home has excellent facilities and the care is exemplary. Relatives are very happy here and have settled in well.
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Review from D R (Brother of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome and kindness is excellent. Small touches I.E. (flowers, cards, choc) mean a lot. The staff here are amazing, and so caring. The rooms and social areas are immaculate. The food is excellent.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for your wonderful review of our care at Claridge Place. Your wonderful comments will be shared with all team members.

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Review from J F (Daughter-in-law of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law sadly lost his wife in 2023 so was unable to care for himself. Claridge Place is his local care home. He has settled in very well. The staff are very caring and efficient and always greet you with a smile. The family are very pleased with his care. Thank you.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for taking the time to review our service at Claridge Place. We are extremely happy to be able to care for your loved one, who is very much part of our Claridge family. I will share your feedback with the team.

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Review from Sue P (Daughter of Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care/residential home.
Mum is content in the caring environment. The staff do everything they can to include Mum in activities, which she does some of the time.
Her room is lovely, airy, and kept clean and tidy, can't think of anywhere else I would want her to be.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for your lovely feedback; this is really appreciated. I will share this with the team.

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Review from Karen T (Daughter-in-law of Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent Care Home, can't fault it. Residents are treated with dignity and respect. Lots of activities. Friends and relatives are welcome. Mom has improved enormously since being here.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for your wonderful feedback; I will share this review with the team at Claridge Place.

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Review from Annabel T (Granddaughter of Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan has been here for a week and the difference in her is amazing. It's like she is a new person, she appears happier in herself and healthier. She is very content and doesn't have a bad word to say about any aspect of the home, neither do I or any members of the family.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for your wonderful feedback; I will share this wonderful review with our team members.

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Review from James H (Son of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family - we have been extremely pleased with the care and service that Mum has received in her first 2 months at Claridge Place. There is obvious trepidation from the outset when first placing a precious relative in a care home but all of the team at Claridge's are professional and they know what
they are doing and know how to look after an individual's needs.
Mum has settled therefore and we believe is very comfortable in this setting on that basis - we have no plans to move her due to the excellent care she is receiving.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for taking the time to complete your review of Claridge Place. I will share your review with the wider team members. We are so pleased that Mum has settled with us.

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Review from Kevin S (Son-in-law of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's been a godsend to find this care home. We feel she has settled in very well. She's started to smile and laugh again. Staff are very attentive and meet all her needs. All medication is taken care of. Accommodation is like a hotel. Claridge Place is the place.
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Review from K J (Daughter of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff show kindness and care to all the residents. Everyone knew my mum's name and made her feel loved. She was in there for respite care following a knee operation and the staff were encouraging and helpful which aided her recovery. It's a beautiful clean setting and nothing is too much trouble.
Hairdressers and beauticians a great extra service which mum loved.
Reply from James Morris, Senior General Manager at Claridge Place

Thank you for taking the time to review our service at Claridge Place, we are thrilled that mom had a lovely stay with us and we can't wait to welcome mom back for her next respite stay.
I will share your feedback with the team who I am sure will be thrilled with hearing such wonderful comments.

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Review from Alison B (Respite Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay has been extremely comfortable. The staff are very accommodating and very kind.
Reply from James Morris, Senior General Manager at Claridge Place

Alison, thank you for taking the time to complete a wonderful review of our service at Claridge Place. We look forward to welcoming you back in the future.

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Current Review Score: 10.0 (9.979)

Overview of Review Score

The Review Score of 10 (9.979) out of 10 for Claridge Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.979 for Claridge Place is calculated as follows: ( (235 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 239 Ratings = 4.979
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Claridge Place is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (7)

James

James Morris

Job Title: Senior General Manager Joined: 2022

James joined Claridge Place in January 2022 as Senior General Manager.


James has over 25 years of experience in care home management, having held positions as Home Manager, General Manager, Regional Manager, and District Manager, but has a total of 32years in the care and nursing sector.


James has led homes that have achieved CQC ratings of 'outstanding' as well as managing care homes through changes from Requires Improvement to Good and again OUTSTANDING.


"At Claridge Place, the residents are at the heart of what we do. My aim is to make Claridge Place a centre of excellence in the local community and for us to be recognised for great care."

Dale

Dale Cole

Job Title: Deputy Manager Joined: 2022

Dale joins Claridge Place as Deputy Manager having worked in care for 16 years.


Dale had four and a half years of experience as a Deputy Manager before joining Claridge Place in February 2022.


"I am passionate about elderly care and ensuring that our residents receive the very best care and service available. I work closely with the Home Manager and home team to ensure that our residents feel supported and that our care is person-centred. It is important to me that each of our residents feel they are treated with respect and dignity."

Paulina

Paulina Urbaniak

Job Title: Assistant Manager Joined: 2021

Paulina has worked her way from Care Team Leader to Night Unit Manager and is now the Assistant Manager of Claridge Place!


Paulina is on hand to support the residents and families of Claridge Place and is a great addition to our Management team.

Stacey

Stacey Debney-Webber

Job Title: Senior Customer Relations Manager Joined: 2022

Stacey joined our team here at Claridge Place in August 2022. Stacey is an experienced Customer Relations Manager and is passionate about elderly care.


Stacey will support families from the very start of the journey and ensure the transition into Claridge Place is as smooth and seamless as possible.


"I believe that every person living in a care home should receive the highest standard of care and service, this should be a new and exciting chapter in our residents' lives. I am passionate about the activities and well-being in care and how we can fill our resident's social needs as well as their care needs."

Damian

Damian Dunn

Job Title: Head Housekeeper Joined: 2022

Damian is the head of our housekeeping department.


He is responsible for training and supervising our housekeeping team. Damian completes regular inspections to ensure our home is maintained to a high standard and adheres to all infection control procedures.


Damian achieved a “Distinction” in his Health Care Cleaning Operative course in February 2023.

Gary

Gary

Job Title: Head of Maintenance Joined: 2023

Gary joined our team at Claridge Place in October 2023. Gary is the Head of our Maintenance department and takes great pride in his work. Gary works hard to ensure that our home is maintained to a high standard and is always on hand to help and support our residents.

Ruby and Michelle

Ruby and Michelle

Job Title: Wellbeing Team Joined: 2024

Meet our wellbeing team. Ruby to the left and Michelle to the right. Both Ruby and Michelle have years of experience in the wellbeing role and work hard to ensure our residents' social needs are being met. From weekly bingo sessions, trips out, crafts and parties, these ladies always have a fun time planned. We offer group activities in the morning and afternoon as well as ensuring we have quality one-to-one time with our residents.


Come and meet our wellbeing team on a Wednesday morning at our café session 11am- 12noon.

Frequently Asked Questions about Claridge Place

What types of Care is Claridge Place registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Claridge Place have?

There are 71 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Claridge Place?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Claridge Place to the centre of Solihull?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claridge Place to verify any information. View our terms and conditions. Claridge Place has an Enhanced Service - more info.