Claridge Place

111 Warwick Road, Olton, Solihull B92 7HP
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9.9 82 Reviews
  • Claridge Place, Solihull
Claridge Place is premium senior living accommodation in Warwick Road, Solihull. The home is conveniently located with great transport links via road and rail. Junction 5 of the M42 is 4 miles away and Touchwood shopping centre is also nearby.

Offering residents high quality care and support, Claridge Place boasts a number of spacious and private suites, some with kitchenette and lounge, as well as stylish lounges and dining spaces set over three expansive floors. Most ground floor suites have direct, wheelchair-friendly access to the gardens or courtyard via French doors ensuring residents can always benefit from the amazing outside area which is often used for hosting celebrations and summertime gatherings.

With a regular and varied activities programme organised by a Wellbeing Lead with past hobbies and interests in mind, the team work hard to ensure residents have a fulfilling lifestyle at Claridge Place.

There is also lots of opportunity for socialising. Whether spending time in the superb café, watching a film in the comfortable cinema room, relaxing in opulent lounges or enjoying multi-course meals prepared by an onsite chef in superior dining areas residents always have something on offer to ensure they are making the most of each day. Hairdressing, chiropody, massage, beauty and optician visits are also available to residents in the spa and therapy suite.
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Care Provided by Claridge Place

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Residential Dementia Care: £1400 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1600

Our weekly fee is inclusive of Hairdressing and Chiropody.

These prices are only a guideline, please contact Claridge Place to find out the exact price for your requirements.

Contact Claridge Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Claridge Place to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • James Morris (Senior Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (71)

Claridge Place Reviews (82)

9.9

Claridge Place has a Review Score of 9.9 (9.929) out of 10, based on 27 reviews in the last 2 years.
Over all time Claridge Place has 82 reviews.

Overall Experience
  • 75
  • 6
  • 0
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Date Published
  • 82
  • 13
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  • 27
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Reviewer Connection to Claridge Place
  • 34
  • 8
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  • 5
  • 4
  • 3
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  • 2
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  • 1
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Total of 82, showing 1-20
Review from Allison S (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that we receive from Claridge Place for Mim is spot on. James, Dale and the staff are always happy to help us. The home is clean and very well run. Our 6 monthly meetings are very welcome and useful.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave us such a wonderful review, it means such a lot to us, I will share your review with the team at Claridge Place.
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Review from D P (Son-in-law of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent well run ,James senior manager is very knowledgeable and welcoming . Facilities are clean and well maintained. Staff are friendly efficient and knowledgable. Residents appear happy and well looked after.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for such a wonderful review, I am so pleased that you all felt welcomed in to Claridge Place. Best wishes, James.
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Review from Paula L (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the respite care of our father, Chas, we felt compelled to write to you to express our thanks and gratitude for all that you did for him. Without exception, every member of staff were friendly, welcoming, professional, kind and caring. They greeted us so warmly with ready smiles and friendly
faces which made the transition from home to ' home living' so much easier.
It's obvious that the physical aesthetics of Claridge Place are top notch, from the beautiful bistro with the lovely barista, to the fresh flowers, gorgeous decor and lovely homely touches of resident photographs.
It is blatantly apparent that every detail, no matter how small it seems, has been thought about. Abi the entertainment manager, was so innovative and inclusive, the personal carers were respectful and discreet, the ladies on reception were delightful and welcoming, and the facilities are outstanding.
I have the highest of standards, and you exceeded them all. Thank you (is not enough!)
Reply from James Morris, Senior General Manager at Claridge PlaceThank you so much for your wonderful review of our services at Claridge Place, and what a pleasure it was having your father stay with us for respite care, and we are thrilled that he had such a positive stay with us. I will share your feedback with the whole team and I will ensure Abi has a special mention too. Thank you for taking the time to review us, and we look forward to welcoming your Father (and yourselves) back into our wonderful home soon.
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Review from N R (Niece of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank all staff enough .
My Auntie has improved mentally and physically,
Since , having chosen to reside at Claridge place .
Safeguarding her health issue's, in a prompt manner ,was exceptional.
Everyday care and attitude is first class . From every member of the team in all areas of her
needs .
I always leave my Auntie knowing she is happy and cared for .
Reply from James Morris, Senior General Manager at Claridge PlaceThank you so much for taking the time to leave a wonderful review on our services at Claridge Place, we really appreciate your feedback and of course, it is a pleasure in caring for Auntie. I will share your lovely review with the wider team.
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Review from James R (Nephew of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellently run care home. My aunt has had first class care since October 2024.
From the management team to the hands on carers the whole team are very professional. They treat every person as an individual.
The care of the residents are their priority and my aunt has had a new lease of life.
So
special thanks to James and his team.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you very much for your lovely review, it is our pleasure in caring for Aunt. I will share your wonderful review with the team.
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Review from David R (Brother of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Claridge Place, my sister has received wonderful care and attention. The staff are very good with her and enjoys joining in the organised events etc.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave us such a wonderful review. We are so happy that your sister has settled with us and enjoys her time at Claridge Place. I will share your feedback with the team.
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Review from E B (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most staff are excellent showing real care for my husband and respect his dignity.
Staff also ask me how I am and are on hand when I feel I need support. There were no issues in December but in the past when I have raised issues they have been dealt with quickly to my satisfaction.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave a review. We are very pleased to that you feel supported by our team and that any past issues raised have been dealt with effectively. I will share your feedback with the team at Claridge Place.
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Review from Richard S (Son of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first review and I want to express my thanks to the care & professionalism of all the staff. In this review, knowledge of my dad and care for his individual needs was evident. I am very happy with all the recommendations made and that they are in his best interests.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to review our service at Claridge Place, I will share your feedback with the team.
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Review from P S (Son of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident since April 2025 and I can honestly say we are very lucky to have found a place for her there. The property and physical environment are excellent & well equipped. However, it is the people that make it so special. Without exception the staff are friendly & welcoming, eager to
help & very supportive. We trust them with mums care and they have never let us down. Thank you!
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to review our service at Claridge Place, we are delighted with your review and of course, it is our pleasure in caring for mom at Claridge Place. I will share your review with our wider team.
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Review from Jill L (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and welcoming. When clothes are laundered they are not always returned. The mini bus has been out of action all summer I think a problem with the bus and no driver therefore no trips out. Overall resident seems very happy in home.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave a review on our service at Claridge Place, I would welcome the opportunity to discuss the review with you as I feel some of the scores do not reflect the service we provide at Claridge Place and it would be helpful for me to see the areas you feel we need to improve.
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Review from Andrew S (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Claridge Place has provided a warm, comfortable & welcoming experience for our mother. The staff attentiveness, care and professionalism is always taken care of and in the few occasions she has needed medical assistance the team have been exemplary and kept in constant communication with me and my brother.
Outstanding place.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave us such a wonderful review on our service at Claridge Place, it is our pleasure in caring for your mom and thank you for trusting us to deliver exceptional care.
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Review from S R (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent welcome at all times. Very knowledgeable staff in reception giving a valuable insight to all aspects of life at Claridge Place. All staff very approachable and helpful. Mom is very happy here.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to review our services at Claridge Place, it is our pleasure in caring for your mother. I will share your comments with the wider team.
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Review from Kaye E (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly I would highly recommend Claridge Place. The Managers really listen to you and support you with your family needs. This was done in a calm and reassuring way. The Mangers and the whole team are so welcoming and friendly, everyday. My Mother is well looked after and she enjoys her days that
she attends. I feel confident when I leave my Mother at Claridge Place to attend work knowing she is in a safe, clean and happy environment.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for your wonderful review on our services at Claridge Place, it is our pleasure to have mom join us for day care. I will share you review with the wider team. Once again, thank you for taking the time to review us.
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Review from Sue C (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent four weeks in Claridge Place for respite care. From the first meeting with management we felt reassured that mom would have excellent care - we weren't disappointed every member of staff has shown care & compassion, eleviating any worries and concerns on our part. We highly recommend
Claridge Place, it's excellent staff and facilities and won't hesitate to return, should the need arise!
Reply from James Morris, Senior General Manager at Claridge PlaceThank you so much for your lovely review on our care services at Claridge Place, it was a delight to care for mom during her respite care with us and we look forward to welcoming mom back anytime. Also, feel free to pop into any of our events, the kettle is always on. See you soon.
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Review from Deborah S (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom is happy with her environment and with the care and support she receives. I have peace of mind that she is happy and safe, well cared for. Staff always friendly and welcoming.
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Review from C D (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are lovely and friendly. I am always very happy with the way in which all staff interact with my mom.
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Review from S B (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is really good, mom had only been here a week. I did have a couple of niggles, but after speaking with management everything has been addressed very quickly. Mom is struggling to get used to the new home, but all staff are really helping mom settle in. Mom is also much better at night, sleeping
through a bit more than she used to.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for your lovely review, we really appreciate you taking the time to review our service and we are pleased that the couple of niggles you addressed when mom moved in from another home we were able to resolve immediately in order for moms previously established routine to be followed.
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Review from R B (Son-in-law of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I accompanied my wife and sister-in-law to a meeting with the assistant manager, which was to get an update as to how their Mother was coping and how family and staff perceptions compared. They assured us that all was well and gave us some very helpful and sensible advice as to how to interact with
Mom in the future. We were all very happy and comforted by what he had to say, so thanks.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to review our service at Claridge Place, we appreciate your wonderful feedback. I am pleased that you found our review system useful, I will pass on your comments to the team members involved.
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Review from L B (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has been here since Nov 2023 and I cannot say how happy I am with the care and support that has been shown to her. Her life is so much better at Claridge Place, thank you.
The managers are amazing and superb carers, to staff, residents, and relatives.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for your lovely feedback; this is appreciated. I will share this with the team.
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Review from C C (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care provided for my Mum at Claridge Place. The staff are caring and spend time getting to know Mum's care needs and wishes.
The staff always speaks to Mum, asking questions about what she wants and spending time for her to answer.
The activity coordinators provide a wide
range of activities and always ensure Mum is invited to join.
When I visit I am made to feel welcome by all the staff. Nothing is too much bother. The reception staff who always book the time dinning. I would recommend Claridge Place.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to review our service at Claridge Place. I am delighted that you have given us such a lovely review. I will share your review with the wider team.
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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Claridge Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Claridge Place is calculated as follows: ( (302 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 324 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Claridge Place is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (7)

James

James Morris

Job Title: Senior General Manager Joined: 2022

James joined Claridge Place in January 2022 as Senior General Manager.


James has over 25 years of experience in care home management, having held positions as Home Manager, General Manager, Regional Manager, and District Manager, but has a total of 32years in the care and nursing sector.


James has led homes that have achieved CQC ratings of 'outstanding' as well as managing care homes through changes from Requires Improvement to Good and again OUTSTANDING.


"At Claridge Place, the residents are at the heart of what we do. My aim is to make Claridge Place a centre of excellence in the local community and for us to be recognised for great care."

Dale

Dale Cole

Job Title: Deputy Manager Joined: 2022

Dale joins Claridge Place as Deputy Manager having worked in care for 16 years.


Dale had four and a half years of experience as a Deputy Manager before joining Claridge Place in February 2022.


"I am passionate about elderly care and ensuring that our residents receive the very best care and service available. I work closely with the Home Manager and home team to ensure that our residents feel supported and that our care is person-centred. It is important to me that each of our residents feel they are treated with respect and dignity."

Paulina

Paulina Urbaniak

Job Title: Assistant Manager Joined: 2021

Paulina has worked her way from Care Team Leader to Night Unit Manager and is now the Assistant Manager of Claridge Place!


Paulina is on hand to support the residents and families of Claridge Place and is a great addition to our Management team.

Stacey

Stacey Debney-Webber

Job Title: Sales Manager Joined: 2022

Stacey joined our team here at Claridge Place in August 2022 as an experienced Customer Relations Manager. Stacey now holds the role of Sales Manager for the Sanders Senior Living group. In this role, she supports Claridge Place whilst working closely with the Customer Relations Managers across the Sanders Senior living homes.


"I am passionate about the experience residents have when they move into Claridge Place, and I believe it marks the start of a new and exciting chapter in their lives. My focus is on enriching residents' days and ensuring they feel safe and reassured. It is also very important to me that relatives and families feel supported and reassured through the process. Moving a loved one into a care home can be emotional and sometimes overwhelming, and I am here to make the move as smooth and reassuring as possible."

Damian

Damian Dunn

Job Title: Head Housekeeper Joined: 2022

Damian is the head of our housekeeping department.


He is responsible for training and supervising our housekeeping team. Damian completes regular inspections to ensure our home is maintained to a high standard and adheres to all infection control procedures.


Damian achieved a “Distinction” in his Health Care Cleaning Operative course in February 2023.

Gary

Gary

Job Title: Head of Maintenance Joined: 2023

Gary joined our team at Claridge Place in October 2023. Gary is the Head of our Maintenance department and takes great pride in his work. Gary works hard to ensure that our home is maintained to a high standard and is always on hand to help and support our residents.

Abi

Abi

Job Title: Lifestyle Coordinator Joined: 2026

We are delighted to welcome Abi to our lifestyle team. Abi has been specifically hired to support our reminiscence community. Abi brings a wealth of knowledge and experience in activities and community events, having previously worked as a manager for a community centre. Abi is extremely passionate about enriching the lives of the residents living at Claridge Place and is a strong advocate for person-centred care.

Frequently Asked Questions about Claridge Place

What types of Care is Claridge Place registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Claridge Place have?

There are 71 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Claridge Place?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Claridge Place to the centre of Solihull?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claridge Place to verify any information. View our terms and conditions. Claridge Place has an Enhanced Service - more info.