Claridge Place

111 Warwick Road, Olton, Solihull B92 7HP
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9.9 82 Reviews
  • Claridge Place, Solihull
Claridge Place is premium senior living accommodation in Warwick Road, Solihull. The home is conveniently located with great transport links via road and rail. Junction 5 of the M42 is 4 miles away and Touchwood shopping centre is also nearby.

Offering residents high quality care and support, Claridge Place boasts a number of spacious and private suites, some with kitchenette and lounge, as well as stylish lounges and dining spaces set over three expansive floors. Most ground floor suites have direct, wheelchair-friendly access to the gardens or courtyard via French doors ensuring residents can always benefit from the amazing outside area which is often used for hosting celebrations and summertime gatherings.

With a regular and varied activities programme organised by a Wellbeing Lead with past hobbies and interests in mind, the team work hard to ensure residents have a fulfilling lifestyle at Claridge Place.

There is also lots of opportunity for socialising. Whether spending time in the superb café, watching a film in the comfortable cinema room, relaxing in opulent lounges or enjoying multi-course meals prepared by an onsite chef in superior dining areas residents always have something on offer to ensure they are making the most of each day. Hairdressing, chiropody, massage, beauty and optician visits are also available to residents in the spa and therapy suite.
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Care Provided by Claridge Place

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Residential Dementia Care: £1400 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1600

Our weekly fee is inclusive of Hairdressing and Chiropody.

These prices are only a guideline, please contact Claridge Place to find out the exact price for your requirements.

Contact Claridge Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Claridge Place to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • James Morris (Senior Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (71)

Claridge Place Reviews (82)

9.9

Claridge Place has a Review Score of 9.9 (9.929) out of 10, based on 27 reviews in the last 2 years.
Over all time Claridge Place has 82 reviews.

Overall Experience
  • 75
  • 6
  • 0
  • 1
  • 0
Date Published
  • 82
  • 13
  • 15
  • 27
  • 55
Reviewer Connection to Claridge Place
  • 34
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Frances H (Daughter of Resident) published on 3 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Claridge Place was a wonderful find when we were looking for some respite care for our father after a hip op. He has had to have his stay extended after encountering some extra health issues along the way, but Claridge Place has definitely helped us as a family to cope with some stressful times. From
the moment you walk into Claridge Place you are made to feel welcome, all staff are friendly, caring and very supported, a wonderful team of people.
Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Claridge PlaceThank you so much for your lovely review - I will pass on your comments to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marjorie C (Sister-in-law of Resident) published on 27 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful home.
Not like any other in the area.
More like a hotel.
Everyone is friendly and happy.
I would move in here tomorrow.
Reply from Peta Mandleberg, Director of Commissioning and Premium Services at Claridge PlaceThank you so much for your feedback Marjorie it is much appreciated and will show your comments to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Claridge Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Claridge Place is calculated as follows: ( (302 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 324 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Claridge Place is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (7)

James

James Morris

Job Title: Senior General Manager Joined: 2022

James joined Claridge Place in January 2022 as Senior General Manager.


James has over 25 years of experience in care home management, having held positions as Home Manager, General Manager, Regional Manager, and District Manager, but has a total of 32years in the care and nursing sector.


James has led homes that have achieved CQC ratings of 'outstanding' as well as managing care homes through changes from Requires Improvement to Good and again OUTSTANDING.


"At Claridge Place, the residents are at the heart of what we do. My aim is to make Claridge Place a centre of excellence in the local community and for us to be recognised for great care."

Dale

Dale Cole

Job Title: Deputy Manager Joined: 2022

Dale joins Claridge Place as Deputy Manager having worked in care for 16 years.


Dale had four and a half years of experience as a Deputy Manager before joining Claridge Place in February 2022.


"I am passionate about elderly care and ensuring that our residents receive the very best care and service available. I work closely with the Home Manager and home team to ensure that our residents feel supported and that our care is person-centred. It is important to me that each of our residents feel they are treated with respect and dignity."

Paulina

Paulina Urbaniak

Job Title: Assistant Manager Joined: 2021

Paulina has worked her way from Care Team Leader to Night Unit Manager and is now the Assistant Manager of Claridge Place!


Paulina is on hand to support the residents and families of Claridge Place and is a great addition to our Management team.

Stacey

Stacey Debney-Webber

Job Title: Sales Manager Joined: 2022

Stacey joined our team here at Claridge Place in August 2022 as an experienced Customer Relations Manager. Stacey now holds the role of Sales Manager for the Sanders Senior Living group. In this role, she supports Claridge Place whilst working closely with the Customer Relations Managers across the Sanders Senior living homes.


"I am passionate about the experience residents have when they move into Claridge Place, and I believe it marks the start of a new and exciting chapter in their lives. My focus is on enriching residents' days and ensuring they feel safe and reassured. It is also very important to me that relatives and families feel supported and reassured through the process. Moving a loved one into a care home can be emotional and sometimes overwhelming, and I am here to make the move as smooth and reassuring as possible."

Damian

Damian Dunn

Job Title: Head Housekeeper Joined: 2022

Damian is the head of our housekeeping department.


He is responsible for training and supervising our housekeeping team. Damian completes regular inspections to ensure our home is maintained to a high standard and adheres to all infection control procedures.


Damian achieved a “Distinction” in his Health Care Cleaning Operative course in February 2023.

Gary

Gary

Job Title: Head of Maintenance Joined: 2023

Gary joined our team at Claridge Place in October 2023. Gary is the Head of our Maintenance department and takes great pride in his work. Gary works hard to ensure that our home is maintained to a high standard and is always on hand to help and support our residents.

Abi

Abi

Job Title: Lifestyle Coordinator Joined: 2026

We are delighted to welcome Abi to our lifestyle team. Abi has been specifically hired to support our reminiscence community. Abi brings a wealth of knowledge and experience in activities and community events, having previously worked as a manager for a community centre. Abi is extremely passionate about enriching the lives of the residents living at Claridge Place and is a strong advocate for person-centred care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claridge Place to verify any information. View our terms and conditions. Claridge Place has an Enhanced Service - more info.