Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Colchester Road Residential

stars
stars 22 September 2025
My Dad has been at Colchester Road for 5 months. He has settled in extremely well and is enjoying his time there. He was very reluctant to leave home but since walking in the door he has consistently told me how lucky he feels to be living there. This is down to the excellent staff and management who have made him feel very welcome and looked after throughout his time there. The small nature of the home suits him. Staff and residents know him well and are familiar to him. Dad is quite active and independent despite his dementia. The home has been able to accommodate this by accompanying him on regular short walks which he very much enjoys. I have every confidence in the ability of the home look after him, manage his health and well-being and support him with enjoyable activities and companionship. He also really enjoys the food. The home are flexible in providing meals and snacks to suit tastes and preferred times of day.
Review from A D (Son of Resident/Service User)