Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Cypress House

stars
stars 04 April 2025
My daughter is a resident at this care home,she has autism and global learning delay.The care and support she recieves is very good,the staff and residents all have a very good relationship,the support she gets is very good and all her needs are more then catered for.I have very good contact with my
daughter and the staff keep me informed of any and all things relating to her and her care.I would highly recomend this care home and Kingsley as a care provider.
Review from Jonathan M (Father of Resident/Service User)
stars
stars 22 May 2024
My son is a resident at Cypress House. He has complex medical needs and learning difficulties. From our initial visit, through the whole transition process, to moving in, the experience has been nothing but positive. The staff are so supportive and welcoming, the care and attention to detail is
outstanding and my son has settled into his new home extremely quickly. The staff are enthusiastic, energetic and keep my son active, happy and safe. The home has a lovely, warm atmosphere, lovely modern furnishings and a huge rear garden. Would highly recommend!
Review from Stephanie C (Mother of Resident/Service User)