Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Dale Brook

stars
stars 14 October 2025
My uncle is in his first month at Dale Brook and has undergone an amazing improvement. His physical health, his socialisation and his mental/communication abilities have improved hugely. The staff have, throughout his stay this far, treated him as part of a 'family'. The social outings have enabled him to widen and enjoy his twilight years fully. Thank you.
Review from J C (Niece of Resident/Service User)
stars
stars 09 October 2025
If you're in the market for luxury care and a warm, welcoming home, I've got some great news to share. My dad has been living here since the day it opened, and he's absolutely thrilled! He loves the delicious food, the fun activities, and most importantly, the friendly and caring people who make it feel like home away from home. I highly recommend checking it out-you won't be disappointed.
Review from Paul B (Son of Resident/Service User)