Submit a Review for Dukes Court Care Home - Avery Healthcare
159 Northampton Road, Wellingborough, NN8 3PN
View Full Details of Dukes Court Care Home - Avery HealthcareLatest Reviews for Dukes Court Care Home - Avery Healthcare
25 June 2025
As a resident of Dukes Court, I feel highly pleased with the experience and treatment with all the staff. I am happy and contented with my stay here.
19 June 2025
My dad is in Dukes Court and has been for 2 years, the staff are all amazing and go above and beyond to care for Dad. The home is always clean and more like a hotel. The food is amazing and provide a good choice for Dad. The activities are amazing, they really provide a great range and it keeps Dad active and busy which really helps his dementia. Dad is safe at Dukes and so happy it helps me leave him as the staff treat all residents as individuals and provide outstanding care.
16 June 2025
Mum has been a resident at Dukes Court for some time now, and the care she receives is exceptional. Many of the staff are long-serving members and the care that they give to all the residents is outstanding. They are a friendly, hardworking and dedicated team. The meals, with a choice of menu, are of a very high standard, and the wellbeing team offer a full and varied programme. We as a family feel that we made the right decision for Mum. We now have the peace of mind that she is being well cared for 24/7. Thank you to every one of you.
16 June 2025
I'm very glad we chose Dukes Court for Mum, she is content to be there. The staff are superb, always friendly and take great care of their residents. There is so much thought put into the activities on offer, always something going on for those residents that wish to take part. The managers are available on-site, and communication with family is good.
13 June 2025
Mum found it very difficult to settle in, but the staff were very sympathetic and understanding, they went out of their way to distract and engage her when we left after each visit. Being deaf she gets bored very easily as she is unable to join in many of the activities. But does enjoy carpet bowls. Overall we as a family are happy with her care and have peace of mind that she is in a safe place and getting very good care.
09 June 2025
Dukes Court is a very good care home. The staff are excellent and provide excellent care in a positive, supportive environment. The building is well suited to its current enterprise and the rooms are comfortable and of a good size. Food is maybe basic, but perhaps what the residents want. 'Value for money' is always a matter of opinion and all across the sector, the service is expensive. My mother is currently a private payer, I am not sure how evenly the payment burden is split between private payer and the taxpayer. But overall, excellent.
29 May 2025
My friend has been living at Dukes Court for a few months, we visited the home while they had a summer fete, the staff were amazing. Home was so clean and tidy, it really felt like a home.
28 May 2025
Mum has been in Dukes Court Care Home now for over six months. The staff and care is at an exceptional level. Catering for all mums needs.The food is top hotel quality. Every week there is an events calendar and again these activities are superb. Anything from singers, pet visits, craft workshops to Bingo and Dominoes.
10 April 2025
Mum was in Dukes Court for a number of years and was very happy there. Mums needs changed during her stay and the team accommodated those changes readily. Looking after vulnerable and frail elderly adults is a difficult job and support (in all forms) from the immediate family helps to smooth any issues and in Dukes Court the whole of the management, wellbeing and care teams work hard to keep the residents happy and healthy. I would wholeheartedly recommend Dukes Court as a residential care home.
03 April 2025
I visited the home, and the staff and management were so lovely. The premises are very clean and the staff are so polite and accommodating. Bravo to all who work here, as their commitment and patience are second to none.
10 March 2025
I am extremely disappointed with the treatment my vulnerable 86 year old mother received at Dukes court care home. On 21st December 2024, the care home took my confused and vulnerable mother to hospital and abandoned her there without any family present. On 26th December 2024, the hospital declared my mother fit to return to Dukes Court, but the care home refused to take her back. To add insult to injury I arranged for £100 spending money to be transferred to my mothers account each month, the final amount left my mothers bank account on 30th December 2024 On 27th January 2025 I emailed the home to request that money back, on 27th February 2025 the £100 has still not been transferred back to her account. I feel deeply let down by the way Dukes Court handled my mothers care and would strongly advise others to reconsider placing their loved ones in this facility. Compassion, patience and understanding should be the foundation of any care home - unfortunately, we did not find that here.
28 February 2025
From my first visit I always found the staff very caring and kind, and they looked after my friend very well indeed. After she had been in hospital she had lost 1 1/2 stone, within a few weeks of tempting food she is back to full health. A big thing with me is smell. No smell in this home, its clean, bright and warm. All residents are happy and I always get a warm welcome.
14 February 2025
The continuity of staff at Dukes Court Care Home is impressive and makes a huge difference to mum's care as they truly know her well. They also listen and act immediately on any issues/concerns. They have an open door policy which is great but they have also offered 1:1 face or online meetings to discuss the care and welfare of mum, which was greatly appreciated.
11 February 2025
I cannot praise Dukes Court enough for their continuing care of my father. He is happy, exceptionally well cared for and the staff at the home are outstanding. They treat every resident with dignity and compassion and are always on hand to talk to. We are so lucky that we found Dukes Court.
10 February 2025
Mum is unable to live at home whilst I am on holiday. Dukes Court offers respite care which suits our needs very well. Mum is happy to stay as often as necessary and enjoys her time there. We refer to mum's stay as holiday time for her.
31 January 2025
Dad enjoyed his birthday recently, as a family we were celebrating and made very welcome to use the dining room to have a private little party of cake and tea, and the following day he had another big birthday cake presented by the staff and careers, which put a big cheery smile on dads face, a big thank you from us in taking care, and always going the extra mile on these occasions.
31 January 2025
The carers do their jobs very well no worries there, look after mum very well, gets her medicines on time, the only problem is that mum can get annoyed as she gets frustrated because of her eyes otherwise everything is good and she is in the right place as needs 24 care which I can't give.
19 December 2024
Dukes Court has a lovely welcoming feel and a high standard of decor and furnishings. The rooms are well furnished mostly with a good outlook. The majority of the long term staff are very efficient and caring. My father was here 3 years ago until he died with Alzheimer's and was extremely well cared for. My mother has been here for over a year. Unfortunately since the flood on the ground floor, and her being moved to the first floor, standards have dropped considerably. The carers are friendly but very haphazard and casual with their approach. The meals and service are inferior, often served late and cold plus either over or under cooked. And yes, the fees have increased. Very much looking forward to the ground floor reopening and hopefully my mother returning to the experience we signed up for and feeling happy again.
18 December 2024
We are so pleased with the care the home provides. All the staff are amazing the care they show each and every person is outstanding. The staff are always approachable at every level and the manager is hands on too. The home gives us peace of mind that my father in law is looked after. The wellbeing staff have a full time timetable of activities each week and watching the residents enjoying them is the best. Other family members have visited the home and were so impressed . We give the home 10 out of 10 .
06 December 2024
The staff are wonderful. There are many staff that have been there for the last six years, so excellent staff retention. The decor is a little tired in places and could be more vibrant, but the home is clean and warm. The food is of a reasonable standard. The garden area is small and more could be done to enhance this area.
Latest Reviews for Dukes Court Care Home - Avery Healthcare
25 June 2025
As a resident of Dukes Court, I feel highly pleased with the experience and treatment with all the staff. I am happy and contented with my stay here.
19 June 2025
My dad is in Dukes Court and has been for 2 years, the staff are all amazing and go above and beyond to care for Dad. The home is always clean and more like a hotel. The food is amazing and provide a good choice for Dad. The activities are amazing, they really provide a great range and it keeps Dad active and busy which really helps his dementia. Dad is safe at Dukes and so happy it helps me leave him as the staff treat all residents as individuals and provide outstanding care.
16 June 2025
Mum has been a resident at Dukes Court for some time now, and the care she receives is exceptional. Many of the staff are long-serving members and the care that they give to all the residents is outstanding. They are a friendly, hardworking and dedicated team. The meals, with a choice of menu, are of a very high standard, and the wellbeing team offer a full and varied programme. We as a family feel that we made the right decision for Mum. We now have the peace of mind that she is being well cared for 24/7. Thank you to every one of you.
16 June 2025
I'm very glad we chose Dukes Court for Mum, she is content to be there. The staff are superb, always friendly and take great care of their residents. There is so much thought put into the activities on offer, always something going on for those residents that wish to take part. The managers are available on-site, and communication with family is good.
13 June 2025
Mum found it very difficult to settle in, but the staff were very sympathetic and understanding, they went out of their way to distract and engage her when we left after each visit. Being deaf she gets bored very easily as she is unable to join in many of the activities. But does enjoy carpet bowls. Overall we as a family are happy with her care and have peace of mind that she is in a safe place and getting very good care.
09 June 2025
Dukes Court is a very good care home. The staff are excellent and provide excellent care in a positive, supportive environment. The building is well suited to its current enterprise and the rooms are comfortable and of a good size. Food is maybe basic, but perhaps what the residents want. 'Value for money' is always a matter of opinion and all across the sector, the service is expensive. My mother is currently a private payer, I am not sure how evenly the payment burden is split between private payer and the taxpayer. But overall, excellent.
29 May 2025
My friend has been living at Dukes Court for a few months, we visited the home while they had a summer fete, the staff were amazing. Home was so clean and tidy, it really felt like a home.
28 May 2025
Mum has been in Dukes Court Care Home now for over six months. The staff and care is at an exceptional level. Catering for all mums needs.The food is top hotel quality. Every week there is an events calendar and again these activities are superb. Anything from singers, pet visits, craft workshops to Bingo and Dominoes.
10 April 2025
Mum was in Dukes Court for a number of years and was very happy there. Mums needs changed during her stay and the team accommodated those changes readily. Looking after vulnerable and frail elderly adults is a difficult job and support (in all forms) from the immediate family helps to smooth any issues and in Dukes Court the whole of the management, wellbeing and care teams work hard to keep the residents happy and healthy. I would wholeheartedly recommend Dukes Court as a residential care home.
03 April 2025
I visited the home, and the staff and management were so lovely. The premises are very clean and the staff are so polite and accommodating. Bravo to all who work here, as their commitment and patience are second to none.
10 March 2025
I am extremely disappointed with the treatment my vulnerable 86 year old mother received at Dukes court care home. On 21st December 2024, the care home took my confused and vulnerable mother to hospital and abandoned her there without any family present. On 26th December 2024, the hospital declared my mother fit to return to Dukes Court, but the care home refused to take her back. To add insult to injury I arranged for £100 spending money to be transferred to my mothers account each month, the final amount left my mothers bank account on 30th December 2024 On 27th January 2025 I emailed the home to request that money back, on 27th February 2025 the £100 has still not been transferred back to her account. I feel deeply let down by the way Dukes Court handled my mothers care and would strongly advise others to reconsider placing their loved ones in this facility. Compassion, patience and understanding should be the foundation of any care home - unfortunately, we did not find that here.
28 February 2025
From my first visit I always found the staff very caring and kind, and they looked after my friend very well indeed. After she had been in hospital she had lost 1 1/2 stone, within a few weeks of tempting food she is back to full health. A big thing with me is smell. No smell in this home, its clean, bright and warm. All residents are happy and I always get a warm welcome.
14 February 2025
The continuity of staff at Dukes Court Care Home is impressive and makes a huge difference to mum's care as they truly know her well. They also listen and act immediately on any issues/concerns. They have an open door policy which is great but they have also offered 1:1 face or online meetings to discuss the care and welfare of mum, which was greatly appreciated.
11 February 2025
I cannot praise Dukes Court enough for their continuing care of my father. He is happy, exceptionally well cared for and the staff at the home are outstanding. They treat every resident with dignity and compassion and are always on hand to talk to. We are so lucky that we found Dukes Court.
10 February 2025
Mum is unable to live at home whilst I am on holiday. Dukes Court offers respite care which suits our needs very well. Mum is happy to stay as often as necessary and enjoys her time there. We refer to mum's stay as holiday time for her.
31 January 2025
Dad enjoyed his birthday recently, as a family we were celebrating and made very welcome to use the dining room to have a private little party of cake and tea, and the following day he had another big birthday cake presented by the staff and careers, which put a big cheery smile on dads face, a big thank you from us in taking care, and always going the extra mile on these occasions.
31 January 2025
The carers do their jobs very well no worries there, look after mum very well, gets her medicines on time, the only problem is that mum can get annoyed as she gets frustrated because of her eyes otherwise everything is good and she is in the right place as needs 24 care which I can't give.
19 December 2024
Dukes Court has a lovely welcoming feel and a high standard of decor and furnishings. The rooms are well furnished mostly with a good outlook. The majority of the long term staff are very efficient and caring. My father was here 3 years ago until he died with Alzheimer's and was extremely well cared for. My mother has been here for over a year. Unfortunately since the flood on the ground floor, and her being moved to the first floor, standards have dropped considerably. The carers are friendly but very haphazard and casual with their approach. The meals and service are inferior, often served late and cold plus either over or under cooked. And yes, the fees have increased. Very much looking forward to the ground floor reopening and hopefully my mother returning to the experience we signed up for and feeling happy again.
18 December 2024
We are so pleased with the care the home provides. All the staff are amazing the care they show each and every person is outstanding. The staff are always approachable at every level and the manager is hands on too. The home gives us peace of mind that my father in law is looked after. The wellbeing staff have a full time timetable of activities each week and watching the residents enjoying them is the best. Other family members have visited the home and were so impressed . We give the home 10 out of 10 .
06 December 2024
The staff are wonderful. There are many staff that have been there for the last six years, so excellent staff retention. The decor is a little tired in places and could be more vibrant, but the home is clean and warm. The food is of a reasonable standard. The garden area is small and more could be done to enhance this area.