Latest Reviews for Elsyng House
18 December 2025
My dad has been in the care home for over four years. From the beginning, he settled in very quickly, mainly due to the friendly staff. He has always been treated with dignity and respect. The staff are lovely and always make time to chat to him. The care home is always clean and tidy and the facilities are good, e.g. the bistro, hairdresser, etc. For myself and my siblings it is like a second home.
03 December 2025
The nurse Ionela, who looks after my friend, is always very attentive and caring. She treats her with great respect and patience and always takes the time to listen to her concerns. Whenever a difficult situation arises, we know we can rely on her support - she has helped my acquaintance many times with her health issues and emotional needs. All workers are on the second floor, and managers of the care home are very professional and deeply grateful for their support and commitment.
03 December 2025
This care home is always clean; the staff are always extremely friendly and welcoming; there are always lots of activities going on; all the residents seem happy and engaged and this is generally a nice place to visit. I feel confident that my friend is being properly cared for and that their needs are being met. They are contented and get on well with all the staff and residents that they interact with. I visit at different times of the day and in the evenings and have always found this to be an excellent place.
03 December 2025
My father has been at Elsyng House for nearly 4 years now. Throughout that time the home has been exceptional. The home itself is welcoming, well maintained and immaculately clean. It is a modern home with a lovely garden. They also provide a wide range of activities which residents can take part in if they choose and they are always coming up with new things for the residents to do. But it is the team who really make this home exceptional. All the staff are warm, welcoming and accommodating. And many of them have been there for a long time. The care Dad has received has been excellent. I really can't thank them enough. I would particularly like to thank Joanna, Prayas and Gayan who care for my Dad and the other residents so well - professionally but always with warmth and empathy. They will always go out of their way to help. And Margaret on reception always welcomes you with a smile.
28 November 2025
My mother has been a resident of Elsyng House for over a year now and has been extremely well cared for throughout her stay. The staff are caring, dedicated and very professional and they are always extremely accommodating when the family visit. I am kept informed about the activities my mother is undertaking and just recently I was invited to have dinner with her at the care home which was a wonderful experience for both of us. All three courses were absolutely delicious and the staff on hand attended very well to my mum's needs during the meal. All in all, I am most grateful to all the staff for taking such great care of her during her stay.
28 November 2025
This care home is one of the best I have seen with great service,management, and staff are very understanding and ready to serve you. As I have health issues all the staff are aware and looking after me. Great place, I can't complain.
26 November 2025
The whole team on the ground floor, including Joanna the ground floor manager have been exceptional in providing care for my mother. They are all very caring and give time when needed. Joanna especially took a great deal of time to look after my mother and coordinate the medical and care staff to provide reassurance.
17 November 2025
I would like to express my heartfelt thanks to the nurse for her exceptional professionalism, kindness and care. She consistently goes above and beyond to support residents, showing genuine compassion and respect in everything she does. Her calm, reassuring manner brings great comfort both to residents and their families. Nursery is truly a credit to Elsyng House - Always attentive, dedicated, and ready to help with a warm smile.
12 November 2025
I would like to express how happy I am with Ionella, the nurse who helps look after my father, Kyriacos. She is warm, helpful and attentive. Ionella is always on hand with any needs. My dad always goes to Ionella if he feels unwell, as he feels she is approachable and helpful. The second floor would not be the same without her.
05 November 2025
My mother has been in Elsyng House now for a few months. I cannot thank all the staff enough for the care they give my mother whose behaviour has become challenging due to her dementia. There are always plenty of staff to support the residents and there is always a cleaner on duty (the care home is exceptional clean and does not smell). There are daily activities and trips. I am always able to contact staff members with any questions. There is a lovely garden that my Mum enjoys sitting in. Maybe providing some homemade cakes or sandwiches might be nice, especially when visitors spend time with their family members in the communal area.
28 October 2025
The decision to move Mum into a care home was incredibly difficult but the moment we stepped into Elsyng we knew it was the right place. A year on, we've never looked back. The home is warm and welcoming. The reception area has a beautifully decorated Bistro where residents and families can mix, creating a genuine sense of community. We've made some meaningful friendships there. Mum lives on the Memory floor and the décor is tasteful and homely, especially in the lounges. Everywhere is spotless. What truly makes Elsyng special is the staff. Mum's carers are compassionate and take a real interest in her. They chat with us about her routine and what she's been up to. All staff (from reception and hospitality to housekeeping and maintenance) are friendly, approachable, and caring. We enjoy following Elsyng's social media updates and love seeing Mum taking part in activities like trips to Forty Hall. Thank you, Elsyng, for providing Mum with a safe, loving home where she can truly thrive.
28 October 2025
I have been visiting my friend Don over the last 3 years. During that period I have been amazed at the attention and care all the residents receive each and every day. Special mention to Margaret on reception who makes all your visitors most welcome. Your care staff go more than above expectations and do so with love and enthusiasm.
27 October 2025
My darling mum has moved into Elsyng after a very long battle with Parkinson's. The Elsyng staff couldn't have made it easier they are so warm and welcoming. Special shout out to Camala who is Mums main carer as she has one to one and Jericho, Edwin and Angela who are all so supportive and kind. They treat mum with dignity and respect. Camala is interested in our mum and takes time to listen to her and engage with her. She is so kind and supportive. All the staff are gentle which reassures me.
27 October 2025
Very happy with mum's care, the staff are always very kind and attentive. We had a lovely family lunch which we really enjoyed, such a bonus as mum isn't well enough to go out anymore. Thanks so much
17 October 2025
My husband has only been in Elsyng House for ten days but I can already see that it is a good place for him. He is well looked after, his clothes are clean and he looks content. The staff are amazing. They are friendly and attentive. They seem to be everywhere, keeping their eye on the residents and making sure they are all okay. His room is spotless and warm. The home feels very friendly and has a home-like atmosphere. I am happy I chose this home for him and can relax, knowing he is going to be well cared for there.
13 October 2025
My wife was cared for extremely well. She stayed at the care home for approx 12 weeks recovering from a fracture in her neck. The home itself was friendly, staff excellent and the food was plentiful and nice. Guests are welcomed and there is a genuine communal feel. I can't recommend the home enough
13 October 2025
My mum came to Elsyng House for rehab after a serious fall that broke her spine and neck. From day one, the staff were incredibly kind, caring, and always greeted us with warm smiles. The home feels more like a 5-star hotel-cozy rooms, a beautiful garden, and thoughtful touches like teas, coffees, and biscuits for visitors. Entertainment is offered for residents, and the staff clearly enjoy joining in too. The atmosphere is uplifting and full of compassion. Thanks to their care, my mum's stay was a positive experience during a tough time. She's now home, but we'll definitely be visiting again to see the lovely staff and friends she made. I can't thank Elsyng House enough, it's a shining example of what care should look like.
08 October 2025
My experience is my sister-in-law is shown care, kindness, patience, time, love, support, safety compassion, dignity. It is a friendly welcoming home and all the staff and management and receptionists are outstanding. They treat all residents with so much care. This is the home she deserves. It is spotless and the facilities are amazing. I go at different times to see my sister-in-law and she is always take care of in a loving way. They treat you like family. 10/10 service.
17 September 2025
I cannot praise this care home highly enough. From the moment you walk in, there's a warm and welcoming atmosphere. The staff are not only professional but also genuinely caring and compassionate, treating residents with dignity and respect at all times. The home is always clean, well-maintained, and thoughtfully decorated, creating a comfortable and homely environment. The activities are engaging and varied, ensuring residents stay active, stimulated, and socially connected. What stands out most is the dedication of the team ,they go above and beyond to make sure residents feel safe, happy, and valued. It gives me real peace of mind knowing my loved one is in such capable and caring hands
02 September 2025
My relation was warmly welcomed by staff and has since been well cared for. The facilities are new and therefore of a high standard and it generally appears more like a hotel than a care home. The dining rooms have been attractively furnished and the service is welcoming. Meals are varied and a good standard of catering. Any issues raised are listened to, but not always resolved and the management structure is not readily advertised for reference, to enable a satisfactory solution. Visitors are welcomed, the coffee machine well used and appreciated! Activities are varied which attract a number of residents, and other various ideas could be considered. Good facilities are provided in the garden which encourages residents to sit outside. Perhaps residents could be involved in the choice and care of the planting, as a stimulation for them?
Latest Reviews for Elsyng House
18 December 2025
My dad has been in the care home for over four years. From the beginning, he settled in very quickly, mainly due to the friendly staff. He has always been treated with dignity and respect. The staff are lovely and always make time to chat to him. The care home is always clean and tidy and the facilities are good, e.g. the bistro, hairdresser, etc. For myself and my siblings it is like a second home.
03 December 2025
The nurse Ionela, who looks after my friend, is always very attentive and caring. She treats her with great respect and patience and always takes the time to listen to her concerns. Whenever a difficult situation arises, we know we can rely on her support - she has helped my acquaintance many times with her health issues and emotional needs. All workers are on the second floor, and managers of the care home are very professional and deeply grateful for their support and commitment.
03 December 2025
This care home is always clean; the staff are always extremely friendly and welcoming; there are always lots of activities going on; all the residents seem happy and engaged and this is generally a nice place to visit. I feel confident that my friend is being properly cared for and that their needs are being met. They are contented and get on well with all the staff and residents that they interact with. I visit at different times of the day and in the evenings and have always found this to be an excellent place.
03 December 2025
My father has been at Elsyng House for nearly 4 years now. Throughout that time the home has been exceptional. The home itself is welcoming, well maintained and immaculately clean. It is a modern home with a lovely garden. They also provide a wide range of activities which residents can take part in if they choose and they are always coming up with new things for the residents to do. But it is the team who really make this home exceptional. All the staff are warm, welcoming and accommodating. And many of them have been there for a long time. The care Dad has received has been excellent. I really can't thank them enough. I would particularly like to thank Joanna, Prayas and Gayan who care for my Dad and the other residents so well - professionally but always with warmth and empathy. They will always go out of their way to help. And Margaret on reception always welcomes you with a smile.
28 November 2025
My mother has been a resident of Elsyng House for over a year now and has been extremely well cared for throughout her stay. The staff are caring, dedicated and very professional and they are always extremely accommodating when the family visit. I am kept informed about the activities my mother is undertaking and just recently I was invited to have dinner with her at the care home which was a wonderful experience for both of us. All three courses were absolutely delicious and the staff on hand attended very well to my mum's needs during the meal. All in all, I am most grateful to all the staff for taking such great care of her during her stay.
28 November 2025
This care home is one of the best I have seen with great service,management, and staff are very understanding and ready to serve you. As I have health issues all the staff are aware and looking after me. Great place, I can't complain.
26 November 2025
The whole team on the ground floor, including Joanna the ground floor manager have been exceptional in providing care for my mother. They are all very caring and give time when needed. Joanna especially took a great deal of time to look after my mother and coordinate the medical and care staff to provide reassurance.
17 November 2025
I would like to express my heartfelt thanks to the nurse for her exceptional professionalism, kindness and care. She consistently goes above and beyond to support residents, showing genuine compassion and respect in everything she does. Her calm, reassuring manner brings great comfort both to residents and their families. Nursery is truly a credit to Elsyng House - Always attentive, dedicated, and ready to help with a warm smile.
12 November 2025
I would like to express how happy I am with Ionella, the nurse who helps look after my father, Kyriacos. She is warm, helpful and attentive. Ionella is always on hand with any needs. My dad always goes to Ionella if he feels unwell, as he feels she is approachable and helpful. The second floor would not be the same without her.
05 November 2025
My mother has been in Elsyng House now for a few months. I cannot thank all the staff enough for the care they give my mother whose behaviour has become challenging due to her dementia. There are always plenty of staff to support the residents and there is always a cleaner on duty (the care home is exceptional clean and does not smell). There are daily activities and trips. I am always able to contact staff members with any questions. There is a lovely garden that my Mum enjoys sitting in. Maybe providing some homemade cakes or sandwiches might be nice, especially when visitors spend time with their family members in the communal area.
28 October 2025
The decision to move Mum into a care home was incredibly difficult but the moment we stepped into Elsyng we knew it was the right place. A year on, we've never looked back. The home is warm and welcoming. The reception area has a beautifully decorated Bistro where residents and families can mix, creating a genuine sense of community. We've made some meaningful friendships there. Mum lives on the Memory floor and the décor is tasteful and homely, especially in the lounges. Everywhere is spotless. What truly makes Elsyng special is the staff. Mum's carers are compassionate and take a real interest in her. They chat with us about her routine and what she's been up to. All staff (from reception and hospitality to housekeeping and maintenance) are friendly, approachable, and caring. We enjoy following Elsyng's social media updates and love seeing Mum taking part in activities like trips to Forty Hall. Thank you, Elsyng, for providing Mum with a safe, loving home where she can truly thrive.
28 October 2025
I have been visiting my friend Don over the last 3 years. During that period I have been amazed at the attention and care all the residents receive each and every day. Special mention to Margaret on reception who makes all your visitors most welcome. Your care staff go more than above expectations and do so with love and enthusiasm.
27 October 2025
My darling mum has moved into Elsyng after a very long battle with Parkinson's. The Elsyng staff couldn't have made it easier they are so warm and welcoming. Special shout out to Camala who is Mums main carer as she has one to one and Jericho, Edwin and Angela who are all so supportive and kind. They treat mum with dignity and respect. Camala is interested in our mum and takes time to listen to her and engage with her. She is so kind and supportive. All the staff are gentle which reassures me.
27 October 2025
Very happy with mum's care, the staff are always very kind and attentive. We had a lovely family lunch which we really enjoyed, such a bonus as mum isn't well enough to go out anymore. Thanks so much
17 October 2025
My husband has only been in Elsyng House for ten days but I can already see that it is a good place for him. He is well looked after, his clothes are clean and he looks content. The staff are amazing. They are friendly and attentive. They seem to be everywhere, keeping their eye on the residents and making sure they are all okay. His room is spotless and warm. The home feels very friendly and has a home-like atmosphere. I am happy I chose this home for him and can relax, knowing he is going to be well cared for there.
13 October 2025
My wife was cared for extremely well. She stayed at the care home for approx 12 weeks recovering from a fracture in her neck. The home itself was friendly, staff excellent and the food was plentiful and nice. Guests are welcomed and there is a genuine communal feel. I can't recommend the home enough
13 October 2025
My mum came to Elsyng House for rehab after a serious fall that broke her spine and neck. From day one, the staff were incredibly kind, caring, and always greeted us with warm smiles. The home feels more like a 5-star hotel-cozy rooms, a beautiful garden, and thoughtful touches like teas, coffees, and biscuits for visitors. Entertainment is offered for residents, and the staff clearly enjoy joining in too. The atmosphere is uplifting and full of compassion. Thanks to their care, my mum's stay was a positive experience during a tough time. She's now home, but we'll definitely be visiting again to see the lovely staff and friends she made. I can't thank Elsyng House enough, it's a shining example of what care should look like.
08 October 2025
My experience is my sister-in-law is shown care, kindness, patience, time, love, support, safety compassion, dignity. It is a friendly welcoming home and all the staff and management and receptionists are outstanding. They treat all residents with so much care. This is the home she deserves. It is spotless and the facilities are amazing. I go at different times to see my sister-in-law and she is always take care of in a loving way. They treat you like family. 10/10 service.
17 September 2025
I cannot praise this care home highly enough. From the moment you walk in, there's a warm and welcoming atmosphere. The staff are not only professional but also genuinely caring and compassionate, treating residents with dignity and respect at all times. The home is always clean, well-maintained, and thoughtfully decorated, creating a comfortable and homely environment. The activities are engaging and varied, ensuring residents stay active, stimulated, and socially connected. What stands out most is the dedication of the team ,they go above and beyond to make sure residents feel safe, happy, and valued. It gives me real peace of mind knowing my loved one is in such capable and caring hands
02 September 2025
My relation was warmly welcomed by staff and has since been well cared for. The facilities are new and therefore of a high standard and it generally appears more like a hotel than a care home. The dining rooms have been attractively furnished and the service is welcoming. Meals are varied and a good standard of catering. Any issues raised are listened to, but not always resolved and the management structure is not readily advertised for reference, to enable a satisfactory solution. Visitors are welcomed, the coffee machine well used and appreciated! Activities are varied which attract a number of residents, and other various ideas could be considered. Good facilities are provided in the garden which encourages residents to sit outside. Perhaps residents could be involved in the choice and care of the planting, as a stimulation for them?