Elsyng House

1 Forty Hill, Enfield EN2 9HT
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9.8 107 Reviews
  • Elsyng House, Enfield
Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting.

The care home features private bedrooms with en-suite wet rooms and a range of modern amenities, including an air-conditioned café bistro with access to a garden, an entertainment suite, a hair salon and multiple air-conditioned lounges and beautifully landscaped garden areas. The dedicated and compassionate team members prioritise the dignity and respect of residents while meeting their care needs.

Elsyng House is part of Oakland Care. Sustainability is at the heart of Oakland Care's approach, with a strong commitment to reducing environmental impact across its homes and operations. In recognition of these efforts, Oakland Care became the first care home provider in the UK to receive the prestigious King's Award for Enterprise in Sustainability in 2026. The group's dedication to excellence has also been recognised by carehome.co.uk, which named Oakland Care among its Top 20 Mid-Sized Care Home Groups in 2024, 2025, and 2026.
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Care Provided by Elsyng House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1930
  • Self-Funded Residential Dementia Care: from £1990
  • Self-Funded Nursing Care: from £2020
The price(s) shown are provided by the care home. Contact Elsyng House for full pricing details and T&Cs.

Contact Elsyng House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Elsyng House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alina Simon (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Elsyng House Reviews (107)

9.8

Elsyng House has a Review Score of 9.8 (9.828) out of 10, based on 52 reviews in the last 2 years.
Over all time Elsyng House has 107 reviews.

Overall Experience
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Reviewer Connection to Elsyng House
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Review from Declan L (Son of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you walk through the door, you feel it. This is a place built on genuine care and compassion.
Our mother spent the final seven weeks of her life at Elsyng House. She died with dignity, free from pain, thanks to a carefully structured medication plan. That is everything a family could
hope for giving us quality time with our mum.
The staff are extraordinary. They fulfil a mission. Every interaction was marked by kindness, professionalism and real warmth. They treated our mother as an individual, not a resident.
The facilities are exceptional. The monthly Catholic Mass, the in-house hairdresser, the beautiful garden and café-style seating area transform this into a real home. Somewhere people can live, not just be looked after.
Those seven weeks gave our mother comfort, security and peace. They gave our family time with her that we will always treasure.
To every member of the team at Elsyng House: thank you for looking after our mother so well and also her family.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your heartfelt review following the care of your mother. We thank you for giving us the opportunity to welcome her into her Elsyng family and care for her with dignity and peace.
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Review from Janine K (Daughter of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care home. My dad has been there since the middle of March. He has been very well cared for. He is always clean, shaved and dressed in clean clothes. I noticed that other residents are also very clean. He is very happy, although he wants to "go home". The home provides the residents with regular
entertainment, and there are drinks and snacks available for residents and visitors.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for giving us such positive feedback for dad, we are glad you have all settled with us.
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Review from Kevin L (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care provided to our mother and what we were able to see during her stay was exceptional.
Everyone involved with her care as she came to the end of her days was caring,professional and experienced. They not only looked after Mum,they looked after us too. Nothing was too much trouble.
We
have no doubt that her stay at Elsyng House both improved the quality of her remaining time but also increased it giving us time.
The facilities are excellent and the attention to the care of the residents is second to none.


We cannot apeak highly of the team. Thank you!!!


Kevin

Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to leave a review based on your experience. It was our pleasure to care for you all through your journey.
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Review from Nigel L (Son of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful as a family for the care and support that Elsyng House provided to our Mother (Judy) for her time there. Everyone from the medical staff, carers, caterers, cleaners and front of house were incredibly professional and caring throughout the 6 weeks that our wonderful Mother spent there
for end of life care. We are grateful for the extra time we were given with our Mother, which would not have been possible or as long, had they not been so professional and caring throughout. I hope in the future if I am in the same position as our Mum that somewhere as good as Elsyng House is available to me. We could not recommend this nursing home high enough.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseIt was a pleasure to share the care journey with all your family and your mother. Our End of Life care is designed to provide comfort, dignity and peace.
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Review from S S (Daughter of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to the care home about a month ago. She has settled quickly and well and says she is happy. The family feel this is due to the care and dedication of the staff. Thank you! We like that all staff know and help with residents, such as maintenance, hair and reception. The rooms are comfortable
and are kept clean. We have been impressed with the range and breadth of activities: many we have enjoyed, as well as my mother. The meals and food looks good, varied and nutritious and the staff are always encouraging residents to drink. It is a huge relief for us that Mum is safe, engaged and well cared for.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your detailed review giving a lovely overview of all facilities offered to our residents and family visitors.
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Review from E W (Friend of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never visited this home before, and this one was lovely compared to others I have visited. The friend I visited has dementia, but the level he is on is well looked after by lovely staff.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to leave a review, we appreciate your comments. We look forward to welcoming you back.
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Review from T L (Friend of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regularly visit my friend at the care home. I am always impressed at the friendliness of the staff and the staff who are available to support all the residents. My friend enjoys engaging in the variety of activities that are available and benefits from the support given. She loves coming to the home
'cafe' which is a lovely sociable part of the care home. I am impressed how clean the home is. I always leave feeling confident she is well cared for. Thank you to all.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate you taking the time to review following your visits. You are very welcome.
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Review from Anita M (Respite Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The nursing element was exceptionally good and the staff across the board friendly, courteous and helpful.
The building is modern and well planned and there are activities organised every day for those who wish to join in plus an onsite hairdressing salon and small bistro providing refreshments. There
is also a visiting physiotherapist who immediately puts you at ease, instils you with confidence and to whom I personally am extremely grateful. The respite care I received provided an ideal transition period between my discharge from hospital and my ability to return to my own home. If I have one criticism it is in relation to some of the meals which could on occasion be best described as somewhat creative but unfortunately not in a good way. Bearing in mind the average age of the residents I feel that more thought could be given when planning the days menus to enhance enjoyment of the meals and avoid unnecessary waste. However, my overall experience was positive.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your valuable feedback which will be reviewed. We are so pleased to see your recovery and to return home confidently.
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Review from S P (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in the care home for over four years. From the beginning, he settled in very quickly, mainly due to the friendly staff. He has always been treated with dignity and respect. The staff are lovely and always make time to chat to him. The care home is always clean and tidy and the facilities
are good, e.g. the bistro, hairdresser, etc. For myself and my siblings it is like a second home.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, we appreciate you taking the time to feedback.
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Review from M K (Friend of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nurse Ionela, who looks after my friend, is always very attentive and caring. She treats her with great respect and patience and always takes the time to listen to her concerns. Whenever a difficult situation arises, we know we can rely on her support - she has helped my acquaintance many times
with her health issues and emotional needs.
All workers are on the second floor, and managers of the care home are very professional and deeply grateful for their support and commitment.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseYour review is really appreciated, thank you. We will forward your comments to the team.
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Review from Sarah P (Power of Attorney of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is always clean; the staff are always extremely friendly and welcoming; there are always lots of activities going on; all the residents seem happy and engaged and this is generally a nice place to visit. I feel confident that my friend is being properly cared for and that their needs
are being met. They are contented and get on well with all the staff and residents that they interact with. I visit at different times of the day and in the evenings and have always found this to be an excellent
place.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to review following your visits, we appreciate your feedback.
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Review from L D (Daughter of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Elsyng House for nearly 4 years now. Throughout that time the home has been exceptional.


The home itself is welcoming, well maintained and immaculately clean. It is a modern home with a lovely garden. They also provide a wide range of activities which residents can take part

in if they choose and they are always coming up with new things for the residents to do.


But it is the team who really make this home exceptional. All the staff are warm, welcoming and accommodating. And many of them have been there for a long time. The care Dad has received has been excellent. I really can't thank them enough. I would particularly like to thank Joanna, Prayas and Gayan who care for my Dad and the other residents so well - professionally but always with warmth and empathy. They will always go out of their way to help. And Margaret on reception always welcomes you with a smile.

Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, it is really appreciated and will pass your comments to the team.
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Review from Nick O (Son of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Elsyng House for over a year now and has been extremely well cared for throughout her stay. The staff are caring, dedicated and very professional and they are always extremely accommodating when the family visit. I am kept informed about the activities my mother is undertaking
and just recently I was invited to have dinner with her at the care home which was a wonderful experience for both of us. All three courses were absolutely delicious and the staff on hand attended very well to my mum's needs during the meal. All in all, I am most grateful to all the staff for taking such great care of her during her stay.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate the time you have taken to leave a detailed review of our experience with mum over the past year.
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Review from Vinod N (Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is one of the best I have seen with great service,management, and staff are very understanding and ready to serve you.
As I have health issues all the staff are aware and looking after me.
Great place, I can't complain.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, we appreciate you giving feedback as a resident and reflecting on the care you receive.
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Review from Marios K (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team on the ground floor, including Joanna the ground floor manager have been exceptional in providing care for my mother.
They are all very caring and give time when needed. Joanna especially took a great deal of time to look after my mother and coordinate the medical and care staff to
provide reassurance.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, it is really nice to hear of your appreciation of the care being given to your mother.
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Review from V S (Friend of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my heartfelt thanks to the nurse for her exceptional professionalism, kindness and care. She consistently goes above and beyond to support residents, showing genuine compassion and respect in everything she does. Her calm, reassuring manner brings great comfort both to residents
and their families. Nursery is truly a credit to Elsyng House - Always attentive, dedicated, and ready to help with a warm smile.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to leave your review and express your observations for the care of your friend. Much appreciated.
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Review from B P (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express how happy I am with Ionella, the nurse who helps look after my father, Kyriacos. She is warm, helpful and attentive. Ionella is always on hand with any needs. My dad always goes to Ionella if he feels unwell, as he feels she is approachable and helpful. The second floor would
not be the same without her.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your feedback, we will ensure this is passed on.
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Review from Claire G (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Elsyng House now for a few months. I cannot thank all the staff enough for the care they give my mother whose behaviour has become challenging due to her dementia.
There are always plenty of staff to support the residents and there is always a cleaner on duty (the care home is
exceptional clean and does not smell).
There are daily activities and trips.
I am always able to contact staff members with any questions.
There is a lovely garden that my Mum enjoys sitting in.
Maybe providing some homemade cakes or sandwiches might be nice, especially when visitors spend time with their family members in the communal area.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseMany thanks for your review we appreciate your experience and will take on board your suggestion.
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Review from Jennifer C (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The decision to move Mum into a care home was incredibly difficult but the moment we stepped into Elsyng we knew it was the right place. A year on, we've never looked back.


The home is warm and welcoming. The reception area has a beautifully decorated Bistro where residents and families can mix,

creating a genuine sense of community. We've made some meaningful friendships there. Mum lives on the Memory floor and the décor is tasteful and homely, especially in the lounges. Everywhere is spotless.


What truly makes Elsyng special is the staff. Mum's carers are compassionate and take a real interest in her. They chat with us about her routine and what she's been up to. All staff (from reception and hospitality to housekeeping and maintenance) are friendly, approachable, and caring. We enjoy following Elsyng's social media updates and love seeing Mum taking part in activities like trips to Forty Hall.


Thank you, Elsyng, for providing Mum with a safe, loving home where she can truly thrive.

Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate the time you have taken to leave a review and the experience you have received since mum joined our family. We will ensure we share with all staff.
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Review from Joe S (Friend of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend Don over the last 3 years. During that period I have been amazed at the attention and care all the residents receive each and every day. Special mention to Margaret on reception who makes all your visitors most welcome. Your care staff go more than above expectations and
do so with love and enthusiasm.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for leaving us a review. Its great to welcome friends and family on a daily basis.
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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Elsyng House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Elsyng House is calculated as follows: ( (513 Excellents x 5) + (91 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 611 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elsyng House is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (21)

Meet the Team (3)

Alina

Alina Simon

Job Title: General Manager Joined: 2023

I have worked in Health and Social Care for over 20 years in various positions, from HCA to Activities Organiser, Nurse to Clinical Lead and Deputy Manager. I come from a nursing background, and at heart, I will always be a Nurse with a deep passion for looking after vulnerable people and enriching people’s lives, as I believe that in my work, we only get one chance to get it right. I am very proud to be part of the Elsyng House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

Mitaben

Mitaben Patel

Job Title: Deputy Manager Joined: 2026

I am an experienced care professional with over 19 years in the Health and Social Care sector, progressing from Healthcare Assistant to Unit Manager and now Deputy Manager at Elsyng House. With a BSc in Microbiology and a background as a qualified Pharmacist, including five years in hospital pharmacy, I bring strong clinical knowledge and a thoughtful person-centred approach to my work. I am proud to be part of the Elsyng House family and truly value the exceptional support from colleagues, residents, and their relatives. Supporting residents with dignity, compassion, and respect is the most rewarding aspect of my role, and I am committed to leading my team to deliver consistently high standards of care while fostering a warm, supportive environment where both residents and staff can thrive.

Fiona

Fiona Heneghan

Job Title: Senior Client Relationship Manager Joined: 2020

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of our Essex and North London care homes and build positive relationships with residents, families and external contacts in the community.


I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.

Frequently Asked Questions about Elsyng House

What types of Care is Elsyng House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elsyng House have?

There are 76 Single Rooms.

What are the Facilities & Services at Elsyng House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elsyng House to the centre of Enfield?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

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