Elsyng House

1 Forty Hill, Enfield EN2 9HT
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9.8 94 Reviews
  • Elsyng House, Enfield
Newly built Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting.

Nestled in amongst the trees in the residential conservation area of Forty Hill, Elsyng House is easily accessible from London and surrounding areas, and located in close proximity to the Enfield’s ‘Jewel in the Crown’, the historic Forty Hall Manor and Country Park.

The brand-new Enfield nursing home provides state-of-the-art facilities including a café bistro, cinema room, hair and beauty salon, barbers, multiple air-conditioned lounges, as well as a family room and quiet lounge and garden areas for residents and families to enjoy.

All of the facilities and services are included in the weekly fees, which gives you and your loved ones the peace of mind knowing that everything is taken care of, affording residents the freedom to explore and to enjoy the available hobbies and services.

Elsyng House's all-inclusive package covers:

•        The cost of your 24-hour personal care
•        Your accommodation in a fully furnished en-suite room
•        Utilities (e.g., heat, light, Council Tax)
•        Food (breakfast, lunch and dinner), snacks and drinks, including wine and house alcohol at mealtimes and events
•        Telephone line rental and UK calls
•        Housekeeping and laundry undertaken on the premises (excluding dry cleaning)
•        Television license, for personal use
•        Wi-Fi connection
•        All in-house entertainment, activities and local outings
•        Use of the home’s recreational facilities
•        Chiropody (once every 8-12 weeks)
•        Hairdressing (once per week)
• Cinema with Sky Sports
•        Social outings

For more information about Elsyng House, please get in touch.
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Care Provided by Elsyng House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1840
  • Self-Funded Residential Dementia Care: from £1898
  • Self-Funded Nursing Care: from £1955

These prices are only a guideline, please contact Elsyng House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Alina Simon (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Elsyng House Reviews (94)

9.8

Elsyng House has a Review Score of 9.8 (9.786) out of 10, based on 46 reviews in the last 2 years.
Over all time Elsyng House has 94 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Elsyng House
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Total of 94, showing 1-20
Review from Claire G (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Elsyng House now for a few months. I cannot thank all the staff enough for the care they give my mother whose behaviour has become challenging due to her dementia.
There are always plenty of staff to support the residents and there is always a cleaner on duty (the care home is
exceptional clean and does not smell).
There are daily activities and trips.
I am always able to contact staff members with any questions.
There is a lovely garden that my Mum enjoys sitting in.
Maybe providing some homemade cakes or sandwiches might be nice, especially when visitors spend time with their family members in the communal area.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Many thanks for your review we appreciate your experience and will take on board your suggestion.
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Review from Jennifer C (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The decision to move Mum into a care home was incredibly difficult but the moment we stepped into Elsyng we knew it was the right place. A year on, we've never looked back.


The home is warm and welcoming. The reception area has a beautifully decorated Bistro where residents and families can mix,

creating a genuine sense of community. We've made some meaningful friendships there. Mum lives on the Memory floor and the décor is tasteful and homely, especially in the lounges. Everywhere is spotless.


What truly makes Elsyng special is the staff. Mum's carers are compassionate and take a real interest in her. They chat with us about her routine and what she's been up to. All staff (from reception and hospitality to housekeeping and maintenance) are friendly, approachable, and caring. We enjoy following Elsyng's social media updates and love seeing Mum taking part in activities like trips to Forty Hall.


Thank you, Elsyng, for providing Mum with a safe, loving home where she can truly thrive.

Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate the time you have taken to leave a review and the experience you have received since mum joined our family. We will ensure we share with all staff.
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Review from Joe S (Friend of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend Don over the last 3 years. During that period I have been amazed at the attention and care all the residents receive each and every day. Special mention to Margaret on reception who makes all your visitors most welcome. Your care staff go more than above expectations and
do so with love and enthusiasm.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for leaving us a review. Its great to welcome friends and family on a daily basis.
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Review from Caroline O (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My darling mum has moved into Elsyng after a very long battle with Parkinson's. The Elsyng staff couldn't have made it easier they are so warm and welcoming. Special shout out to Camala who is Mums main carer as she has one to one and Jericho, Edwin and Angela who are all so supportive and kind. They
treat mum with dignity and respect. Camala is interested in our mum and takes time to listen to her and engage with her. She is so kind and supportive. All the staff are gentle which reassures me.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate you taking the time to review the personalised care mum receives and the reassurances this provides your family.
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Review from Moira D (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with mum's care, the staff are always very kind and attentive. We had a lovely family lunch which we really enjoyed, such a bonus as mum isn't well enough to go out anymore. Thanks so much
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for leaving a review for Elsyng House, it is always reassuring to be able to share all feedback with our staff and the care they provide.
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Review from K A (Wife of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has only been in Elsyng House for ten days but I can already see that it is a good place for him. He is well looked after, his clothes are clean and he looks content. The staff are amazing. They are friendly and attentive. They seem to be everywhere, keeping their eye on the residents
and making sure they are all okay. His room is spotless and warm. The home feels very friendly and has a home-like atmosphere. I am happy I chose this home for him and can relax, knowing he is going to be well cared for there.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Your comments of feedback are really valuable to ensure all new families join us are feeling this way. Thank you.
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Review from P D (Partner of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was cared for extremely well. She stayed at the care home for approx 12 weeks recovering from a fracture in her neck. The home itself was friendly, staff excellent and the food was plentiful and nice. Guests are welcomed and there is a genuine communal feel.
I can't recommend the home enough
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Your review is really appreciated and it was a pleasure to welcome your family to the home.
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Review from Tracy T (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Elsyng House for rehab after a serious fall that broke her spine and neck. From day one, the staff were incredibly kind, caring, and always greeted us with warm smiles. The home feels more like a 5-star hotel-cozy rooms, a beautiful garden, and thoughtful touches like teas, coffees, and
biscuits for visitors. Entertainment is offered for residents, and the staff clearly enjoy joining in too. The atmosphere is uplifting and full of compassion. Thanks to their care, my mum's stay was a positive experience during a tough time. She's now home, but we'll definitely be visiting again to see the lovely staff and friends she made. I can't thank Elsyng House enough, it's a shining example of what care should look like.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for taking the time to review following the experience and care your mum received. Delighted she continues to recover well back at home with you all.
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Review from P C (Sister-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience is my sister-in-law is shown care, kindness, patience, time, love, support, safety compassion, dignity. It is a friendly welcoming home and all the staff and management and receptionists are outstanding. They treat all residents with so much care. This is the home she deserves. It is spotless
and the facilities are amazing. I go at different times to see my sister-in-law and she is always take care of in a loving way. They treat you like family. 10/10 service.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for your review touching on all aspects of the services we offer to our residents. We appreciate your feedback.
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Review from J L (Friend of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this care home highly enough. From the moment you walk in, there's a warm and welcoming atmosphere. The staff are not only professional but also genuinely caring and compassionate, treating residents with dignity and respect at all times.
The home is always clean, well-maintained, and
thoughtfully decorated, creating a comfortable and homely environment. The activities are engaging and varied, ensuring residents stay active, stimulated, and socially connected.
What stands out most is the dedication of the team ,they go above and beyond to make sure residents feel safe, happy, and valued. It gives me real peace of mind knowing my loved one is in such capable and caring hands
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for taking the time to review and give feedback of your experience.
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Review from Alison M (Next of Kin) published on 2 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My relation was warmly welcomed by staff and has since been well cared for.
The facilities are new and therefore of a high standard and it generally appears more like a hotel than a care home.
The dining rooms have been attractively furnished and the service is welcoming.
Meals are varied and a good
standard of catering.
Any issues raised are listened to, but not always resolved and the management structure is not readily advertised for reference, to enable a satisfactory solution.
Visitors are welcomed, the coffee machine well used and appreciated!
Activities are varied which attract a number of residents, and other various ideas could be considered.
Good facilities are provided in the garden which encourages residents to sit outside.
Perhaps residents could be involved in the choice and care of the planting, as a stimulation for them?
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate you taking the time to leave a review and we take on board all comments that we can consider for our residents.
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Review from Steven M (Son of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elsyng House has proved to be an excellent choice for my mother. The admission process was quick and very professional, providing all the necessary information to complete a smooth transition. In their dealings with my mother and family, all staff are courteous, efficient, friendly and professional.
Rooms are very well appointed and the general condition of the Home is that of a top quality hotel. Mum has joined in with and thoroughly enjoyed many the activities on offer. The Family have all commented that mum is the happiest that she has been for many years.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for your review, much appreciated. We are delighted she has embraced the experience and will remain within our family at Elsyng.
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Review from D A (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following two unsatisfactory stays in other nursing homes we found Elsyng House. It has everything we were looking for our mother. As it turned out she would only spend one week here before passing away. All the staff treated her with kindness and professionalism and allowed her to keep a sense of dignity
right up until the end.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate your review at a very difficult time. It was a pleasure to care for her for the short while. Thank you.
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Review from Nadia N (Daughter of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was lucky enough to have been placed here. We were extremely happy. The place is beautiful. I described it as 5 * hotel. Unfortunately, my dad was only here for four days before he passed away comfortably. Thank you.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We really appreciate you taking the time, amongst difficult times, to leave us a review. Thank you.
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Review from L K (Son of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, who was healthy had a bleed on the brain which required a major operation. During the diagnostic process she was discovered to have cancer of the bone marrow. The transfer for us as a family was challenging, but Elsyng supported us in this and she is being well cared for. We had an initial meeting
and found the home to be a caring environment. All mum's needs are being met with dignity and she is enjoying the food. Thank you.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate you taking the time to leave us a review.
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Review from Pauline A (Friend of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is very good and everyone is very kind and helpful. Very attentive to resident and family when visiting. Although my friend was reluctant to go into residential care, he was very happy here and the end of life care to him was excellent. It was very calm and peaceful, couldn't praise everyone
enough. I would highly recommend the home.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for leaving us a review, we really appreciate your feedback.
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Review from F F (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Elsyng House are without exception so kind, caring and welcoming. My mother has sadly been declining in health but I know that she is very well looked after here. Her room is perfect as it is spacious enough to accommodate walking aids and the bathroom has also been well designed for the
disabled.
My mother is reluctant to try new things due to her ongoing condition but residents regularly enjoy visits from musical performers and other innovations, like the animal visitors. I think this is a very important area to pursue along with the more straightforward in house entertainments such as art and discussion groups and local outings where possible.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We really appreciate you leaving a review of Elsyng House.
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Review from Larraine M (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elsyng House is beautiful and clean and all the staff are wonderful, friendly and caring to my mother and myself. Nothing is too much trouble and the staff are always there to help when needed. The house is to a high standard and maintains a lovely warm atmosphere and always very welcoming. My mother
has lived there for 2 years now and I honestly feel we are all one big family. I could not wish for a better place for my lovely mum and mother-in-law to live in with such lovely residents and staff. Highly recommended.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for your review. We appreciate feedback from a family that have lived with us for a few years.
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Review from J J (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely place to be. I wish all my holiday hotels were as nice as Elsyng.
While I know Mum would rather be "back at home" her care needs made this impossible. She's made new friends and there's always something going on if you want to join in.
Her room is lovely and it's been personalised with
some of her own things.
The staff are universally friendly and considerate, the food always looks fabulous and I know Mum is well cared for and safe.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We really appreciate your review and your family experience of our home.
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Review from G F (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As always, very happy with the way Elsyng cares for my dad. From management to carers they are all very friendly and helpful. Two members of staff, in particular, do a great job in looking after Dad. Always greeted by reception and other staff. Standards high. Rooms and ensuites always clean. Can always
talk to the nursing staff regarding medical issues and they are always helpful.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for your review, we will ensure this feedback is passed on.
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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Elsyng House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.786 for Elsyng House is calculated as follows: ( (429 Excellents x 5) + (101 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 537 Ratings = 4.786
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elsyng House is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (3)

Alina

Alina Simon

Job Title: General Manager Joined: 2023

I have worked in Health and Social Care for over 20 years in various positions, from HCA to Activities Organiser, Nurse to Clinical Lead and Deputy Manager. I come from a nursing background, and at heart, I will always be a Nurse with a deep passion for looking after vulnerable people and enriching people’s lives, as I believe that in my work, we only get one chance to get it right. I am very proud to be part of the Elsyng House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

Andreea

Andreea Defta

Job Title: Deputy Manager Joined: 2024

I have worked as a nurse in the care home sector for the past eight years, and I truly enjoy my job. Each day brings the opportunity to make a meaningful difference in the lives of residents, providing medical care, emotional support, and companionship. Building relationships with residents and their families is incredibly rewarding. I take pride in being part of a team that promotes dignity and quality of life for those we serve. The challenges of the role keep me engaged and motivated, and I am grateful for the chance to contribute to such a vital community.

Fiona

Fiona Heneghan

Job Title: Senior Client Relationship Manager Joined: 2020

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of our Essex and North London care homes and build positive relationships with residents, families and external contacts in the community.


I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.

Frequently Asked Questions about Elsyng House

What types of Care is Elsyng House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elsyng House have?

There are 76 Single Rooms.

What are the Facilities & Services at Elsyng House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elsyng House to the centre of Enfield?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elsyng House to verify any information. View our terms and conditions. Elsyng House has an Enhanced Service - more info.