Elsyng House

1 Forty Hill, Enfield EN2 9HT
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9.8 99 Reviews
  • Elsyng House, Enfield
Newly built Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting.

Nestled in amongst the trees in the residential conservation area of Forty Hill, Elsyng House is easily accessible from London and surrounding areas, and located in close proximity to the Enfield’s ‘Jewel in the Crown’, the historic Forty Hall Manor and Country Park.

The brand-new Enfield nursing home provides state-of-the-art facilities including a café bistro, cinema room, hair and beauty salon, barbers, multiple air-conditioned lounges, as well as a family room and quiet lounge and garden areas for residents and families to enjoy.

All of the facilities and services are included in the weekly fees, which gives you and your loved ones the peace of mind knowing that everything is taken care of, affording residents the freedom to explore and to enjoy the available hobbies and services.

Elsyng House's all-inclusive package covers:

•        The cost of your 24-hour personal care
•        Your accommodation in a fully furnished en-suite room
•        Utilities (e.g., heat, light, Council Tax)
•        Food (breakfast, lunch and dinner), snacks and drinks, including wine and house alcohol at mealtimes and events
•        Telephone line rental and UK calls
•        Housekeeping and laundry undertaken on the premises (excluding dry cleaning)
•        Television license, for personal use
•        Wi-Fi connection
•        All in-house entertainment, activities and local outings
•        Use of the home’s recreational facilities
•        Chiropody (once every 8-12 weeks)
•        Hairdressing (once per week)
• Cinema with Sky Sports
•        Social outings

For more information about Elsyng House, please get in touch.
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Care Provided by Elsyng House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1930
  • Self-Funded Residential Dementia Care: from £1990
  • Self-Funded Nursing Care: from £2020

These prices are only a guideline, please contact Elsyng House to find out the exact price for your requirements.

Contact Elsyng House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Elsyng House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Alina Simon (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Elsyng House Reviews (99)

9.8

Elsyng House has a Review Score of 9.8 (9.814) out of 10, based on 47 reviews in the last 2 years.
Over all time Elsyng House has 99 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Elsyng House
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Total of 99, showing 1-20
Review from S P (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in the care home for over four years. From the beginning, he settled in very quickly, mainly due to the friendly staff. He has always been treated with dignity and respect. The staff are lovely and always make time to chat to him. The care home is always clean and tidy and the facilities
are good, e.g. the bistro, hairdresser, etc. For myself and my siblings it is like a second home.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, we appreciate you taking the time to feedback.
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Review from M K (Friend of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nurse Ionela, who looks after my friend, is always very attentive and caring. She treats her with great respect and patience and always takes the time to listen to her concerns. Whenever a difficult situation arises, we know we can rely on her support - she has helped my acquaintance many times
with her health issues and emotional needs.
All workers are on the second floor, and managers of the care home are very professional and deeply grateful for their support and commitment.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseYour review is really appreciated, thank you. We will forward your comments to the team.
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Review from Sarah P (Power of Attorney of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is always clean; the staff are always extremely friendly and welcoming; there are always lots of activities going on; all the residents seem happy and engaged and this is generally a nice place to visit. I feel confident that my friend is being properly cared for and that their needs
are being met. They are contented and get on well with all the staff and residents that they interact with. I visit at different times of the day and in the evenings and have always found this to be an excellent
place.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to review following your visits, we appreciate your feedback.
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Review from L D (Daughter of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Elsyng House for nearly 4 years now. Throughout that time the home has been exceptional.


The home itself is welcoming, well maintained and immaculately clean. It is a modern home with a lovely garden. They also provide a wide range of activities which residents can take part

in if they choose and they are always coming up with new things for the residents to do.


But it is the team who really make this home exceptional. All the staff are warm, welcoming and accommodating. And many of them have been there for a long time. The care Dad has received has been excellent. I really can't thank them enough. I would particularly like to thank Joanna, Prayas and Gayan who care for my Dad and the other residents so well - professionally but always with warmth and empathy. They will always go out of their way to help. And Margaret on reception always welcomes you with a smile.

Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, it is really appreciated and will pass your comments to the team.
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Review from Nick O (Son of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Elsyng House for over a year now and has been extremely well cared for throughout her stay. The staff are caring, dedicated and very professional and they are always extremely accommodating when the family visit. I am kept informed about the activities my mother is undertaking
and just recently I was invited to have dinner with her at the care home which was a wonderful experience for both of us. All three courses were absolutely delicious and the staff on hand attended very well to my mum's needs during the meal. All in all, I am most grateful to all the staff for taking such great care of her during her stay.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate the time you have taken to leave a detailed review of our experience with mum over the past year.
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Review from Vinod N (Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is one of the best I have seen with great service,management, and staff are very understanding and ready to serve you.
As I have health issues all the staff are aware and looking after me.
Great place, I can't complain.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, we appreciate you giving feedback as a resident and reflecting on the care you receive.
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Review from Marios K (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team on the ground floor, including Joanna the ground floor manager have been exceptional in providing care for my mother.
They are all very caring and give time when needed. Joanna especially took a great deal of time to look after my mother and coordinate the medical and care staff to
provide reassurance.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review, it is really nice to hear of your appreciation of the care being given to your mother.
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Review from V S (Friend of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my heartfelt thanks to the nurse for her exceptional professionalism, kindness and care. She consistently goes above and beyond to support residents, showing genuine compassion and respect in everything she does. Her calm, reassuring manner brings great comfort both to residents
and their families. Nursery is truly a credit to Elsyng House - Always attentive, dedicated, and ready to help with a warm smile.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to leave your review and express your observations for the care of your friend. Much appreciated.
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Review from B P (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express how happy I am with Ionella, the nurse who helps look after my father, Kyriacos. She is warm, helpful and attentive. Ionella is always on hand with any needs. My dad always goes to Ionella if he feels unwell, as he feels she is approachable and helpful. The second floor would
not be the same without her.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your feedback, we will ensure this is passed on.
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Review from Claire G (Daughter of Resident) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Elsyng House now for a few months. I cannot thank all the staff enough for the care they give my mother whose behaviour has become challenging due to her dementia.
There are always plenty of staff to support the residents and there is always a cleaner on duty (the care home is
exceptional clean and does not smell).
There are daily activities and trips.
I am always able to contact staff members with any questions.
There is a lovely garden that my Mum enjoys sitting in.
Maybe providing some homemade cakes or sandwiches might be nice, especially when visitors spend time with their family members in the communal area.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseMany thanks for your review we appreciate your experience and will take on board your suggestion.
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Review from Jennifer C (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The decision to move Mum into a care home was incredibly difficult but the moment we stepped into Elsyng we knew it was the right place. A year on, we've never looked back.


The home is warm and welcoming. The reception area has a beautifully decorated Bistro where residents and families can mix,

creating a genuine sense of community. We've made some meaningful friendships there. Mum lives on the Memory floor and the décor is tasteful and homely, especially in the lounges. Everywhere is spotless.


What truly makes Elsyng special is the staff. Mum's carers are compassionate and take a real interest in her. They chat with us about her routine and what she's been up to. All staff (from reception and hospitality to housekeeping and maintenance) are friendly, approachable, and caring. We enjoy following Elsyng's social media updates and love seeing Mum taking part in activities like trips to Forty Hall.


Thank you, Elsyng, for providing Mum with a safe, loving home where she can truly thrive.

Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate the time you have taken to leave a review and the experience you have received since mum joined our family. We will ensure we share with all staff.
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Review from Joe S (Friend of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend Don over the last 3 years. During that period I have been amazed at the attention and care all the residents receive each and every day. Special mention to Margaret on reception who makes all your visitors most welcome. Your care staff go more than above expectations and
do so with love and enthusiasm.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for leaving us a review. Its great to welcome friends and family on a daily basis.
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Review from Caroline O (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My darling mum has moved into Elsyng after a very long battle with Parkinson's. The Elsyng staff couldn't have made it easier they are so warm and welcoming. Special shout out to Camala who is Mums main carer as she has one to one and Jericho, Edwin and Angela who are all so supportive and kind. They
treat mum with dignity and respect. Camala is interested in our mum and takes time to listen to her and engage with her. She is so kind and supportive. All the staff are gentle which reassures me.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate you taking the time to review the personalised care mum receives and the reassurances this provides your family.
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Review from Moira D (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with mum's care, the staff are always very kind and attentive. We had a lovely family lunch which we really enjoyed, such a bonus as mum isn't well enough to go out anymore. Thanks so much
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for leaving a review for Elsyng House, it is always reassuring to be able to share all feedback with our staff and the care they provide.
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Review from K A (Wife of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has only been in Elsyng House for ten days but I can already see that it is a good place for him. He is well looked after, his clothes are clean and he looks content. The staff are amazing. They are friendly and attentive. They seem to be everywhere, keeping their eye on the residents
and making sure they are all okay. His room is spotless and warm. The home feels very friendly and has a home-like atmosphere. I am happy I chose this home for him and can relax, knowing he is going to be well cared for there.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseYour comments of feedback are really valuable to ensure all new families join us are feeling this way. Thank you.
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Review from P D (Partner of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was cared for extremely well. She stayed at the care home for approx 12 weeks recovering from a fracture in her neck. The home itself was friendly, staff excellent and the food was plentiful and nice. Guests are welcomed and there is a genuine communal feel.
I can't recommend the home enough
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseYour review is really appreciated and it was a pleasure to welcome your family to the home.
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Review from Tracy T (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Elsyng House for rehab after a serious fall that broke her spine and neck. From day one, the staff were incredibly kind, caring, and always greeted us with warm smiles. The home feels more like a 5-star hotel-cozy rooms, a beautiful garden, and thoughtful touches like teas, coffees, and
biscuits for visitors. Entertainment is offered for residents, and the staff clearly enjoy joining in too. The atmosphere is uplifting and full of compassion. Thanks to their care, my mum's stay was a positive experience during a tough time. She's now home, but we'll definitely be visiting again to see the lovely staff and friends she made. I can't thank Elsyng House enough, it's a shining example of what care should look like.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to review following the experience and care your mum received. Delighted she continues to recover well back at home with you all.
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Review from P C (Sister-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience is my sister-in-law is shown care, kindness, patience, time, love, support, safety compassion, dignity. It is a friendly welcoming home and all the staff and management and receptionists are outstanding. They treat all residents with so much care. This is the home she deserves. It is spotless
and the facilities are amazing. I go at different times to see my sister-in-law and she is always take care of in a loving way. They treat you like family. 10/10 service.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for your review touching on all aspects of the services we offer to our residents. We appreciate your feedback.
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Review from J L (Friend of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this care home highly enough. From the moment you walk in, there's a warm and welcoming atmosphere. The staff are not only professional but also genuinely caring and compassionate, treating residents with dignity and respect at all times.
The home is always clean, well-maintained, and
thoughtfully decorated, creating a comfortable and homely environment. The activities are engaging and varied, ensuring residents stay active, stimulated, and socially connected.
What stands out most is the dedication of the team ,they go above and beyond to make sure residents feel safe, happy, and valued. It gives me real peace of mind knowing my loved one is in such capable and caring hands
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseThank you for taking the time to review and give feedback of your experience.
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Review from Alison M (Next of Kin) published on 2 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My relation was warmly welcomed by staff and has since been well cared for.
The facilities are new and therefore of a high standard and it generally appears more like a hotel than a care home.
The dining rooms have been attractively furnished and the service is welcoming.
Meals are varied and a good
standard of catering.
Any issues raised are listened to, but not always resolved and the management structure is not readily advertised for reference, to enable a satisfactory solution.
Visitors are welcomed, the coffee machine well used and appreciated!
Activities are varied which attract a number of residents, and other various ideas could be considered.
Good facilities are provided in the garden which encourages residents to sit outside.
Perhaps residents could be involved in the choice and care of the planting, as a stimulation for them?
Reply from Fiona Heneghan, Client Relations Manager at Elsyng HouseWe appreciate you taking the time to leave a review and we take on board all comments that we can consider for our residents.
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Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Elsyng House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.814 for Elsyng House is calculated as follows: ( (454 Excellents x 5) + (88 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 549 Ratings = 4.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elsyng House is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (3)

Alina

Alina Simon

Job Title: General Manager Joined: 2023

I have worked in Health and Social Care for over 20 years in various positions, from HCA to Activities Organiser, Nurse to Clinical Lead and Deputy Manager. I come from a nursing background, and at heart, I will always be a Nurse with a deep passion for looking after vulnerable people and enriching people’s lives, as I believe that in my work, we only get one chance to get it right. I am very proud to be part of the Elsyng House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

Andreea

Andreea Defta

Job Title: Deputy Manager Joined: 2024

I have worked as a nurse in the care home sector for the past eight years, and I truly enjoy my job. Each day brings the opportunity to make a meaningful difference in the lives of residents, providing medical care, emotional support, and companionship. Building relationships with residents and their families is incredibly rewarding. I take pride in being part of a team that promotes dignity and quality of life for those we serve. The challenges of the role keep me engaged and motivated, and I am grateful for the chance to contribute to such a vital community.

Fiona

Fiona Heneghan

Job Title: Senior Client Relationship Manager Joined: 2020

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of our Essex and North London care homes and build positive relationships with residents, families and external contacts in the community.


I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.

Frequently Asked Questions about Elsyng House

What types of Care is Elsyng House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elsyng House have?

There are 76 Single Rooms.

What are the Facilities & Services at Elsyng House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elsyng House to the centre of Enfield?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elsyng House to verify any information. View our terms and conditions. Elsyng House has an Enhanced Service - more info.