






Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting.
The care home features private bedrooms with en-suite wet rooms and a range of modern amenities, including an air-conditioned café bistro with access to a garden, an entertainment suite, a hair salon and multiple air-conditioned lounges and...
Care Provided by Elsyng House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Elsyng House for full pricing details and T&Cs.
Contact Elsyng House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Alina Simon (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Elsyng House Reviews (108)
Elsyng House has a Review Score of 9.9 (9.893) out of 10, based on 47 reviews in the last 2 years.
Over all time Elsyng House has 108 reviews.
Generally, all the staff are very friendly, welcoming and helpful. The environment is very nice especially the communal cafe where usually residents/family/visitors sit and socialise. The coffee is gorgeous. There's a nice garden to sit outside that's easily accessible. Mum's room is a decent size, decorated to a high standard and there's a nice feel to it and the entire home. The staff seem happy and sociable. The food is very nice too. I like the Resident Of The Day scheme where a resident is focused on.
Thank you for your review of your observations that ensure a comfortable stay for your mother.
The staff were all friendly and helpful. Truly caring and compassionate. I felt welcomed as a visitor. The facilities are lovely and well-kept. A warm friendly 'hotel-like' feel.
Thank you for taking the time to leave us a review of your visits. Much appreciated.
Elsyng House have been very professional and the level of care has been exemplary. Very attentive and kind. Thank you to the deputy manager and the senior client relationship manager for arranging Mum's care. A special mention to 6 members of staff in particular. Thanks to all the team who made Mum's experience at the home so wonderful, as she has now passed on.
It was a pleasure to care for your mum and we appreciate your review.
My mum has received excellent care and is very content and happy. She has made some nice friends and the staff will go out of their way for her. The house is beautiful, everyone is very welcoming with an open-door policy. Lovely place to relax with my mum in the lounge or garden. I highly recommend Elsyng House.
Thank you for leaving us a review, we appreciate this. We are really pleased the whole family are enjoying the environment.
I had been researching care homes for my mother and visited three others before going to Elsyng House. The moment I walked into the home I felt reassured and knew that this was the best place for my mother. Most importantly residents are treated with care and respect and the staff are all professional and super helpful from senior personnel to reception, catering and housekeeping. My mother had been in hospital for five months prior to being transferred to Elsyng and that period had been extremely difficult and stressful but since her move in July, I know I found the best home for her and that's a huge relief. Thank you.
Thank you for your review, we appreciate you taking the time to leave feedback of your personal experience.
Up to now no problems. All the staff are very nice. It's kept very clean around the home. I am very happy with all the people I mix with. I am happy to have company every day. I am treated with respect all around the house. I like the garden very much and like to be in the fresh air. On the whole, I am very happy here. I would love to go on outings more to get out of the house.
Thank you for your review and we look forward to enhancing your experience with more outings.
The overall experience is perfect ranging from the staff, the cleaners, the management etc. The care they give to the residents and visitors is nothing but amazing overall it couldn't be more perfect.
We appreciate your review and feedback and really pleased to hear your visits are an enjoyable experience.
Everything the home does is for the care and well-being of its residents, from the brilliant staff who do the caring, to the staff behind the scenes (cleaners, hospitality, cooks, kitchen staff, management) who ensure the residents have everything they need, from food to entertainment and from medications to having a great social platform within the home and also outside it - plenty of visits arranged weekly.
A superb care home, period!
Thank you for your very positive review, we appreciate your views.
The home is a very clean modern building. From day one have felt very welcome. The staff are friendly and professional and very caring. My mother who has dementia is cared for exceptionally well I have no complaints. My mother is very happy as I feel are all the residents. My mother is being happy and cared for means the world to me and in such a lovely place she calls home.
We appreciate your review and your feedback of care for your mother.
Amazing care support at this home.
Thank you for taking the time to leave a review for Elsyng, much appreciated.
The two friends I visit are often disappointed with the food. I feel that as you age the enjoyment of food is so important.
Thank you for your feedback, we will ensure your comments are responded to constructively.
Reception - unfailingly welcoming and helpful. The floor my wife is on has no one with her specifically for her condition so she finds life quite difficult. With the sunny weather though she has benefitted from being out in the very garden, making friends who are intelligent and lucid. The hospitality staff are outstanding. I would like to see more treatment given though I realise this condition has no immediate remedy - we can hope. The care staff work hard and stay cheerful in often difficult situations and circumstances. Thank you to them.
We appreciate you taking the time to leave a review. Your feedback will be shared with all looking after your wife.
Mum has settled into Elsyng House well. We were very worried about how she would settle but it has gone better than expected. As mum has Alzheimer's disease she can find transition difficult but she seems happy and well cared for mum has joined in with activities and enjoys the company of others. Mum has enjoyed attending the monthly mass.
Thank you for taking the time to review, much appreciated.
My husband has been at Elsyng House for over 18 months. The team there have been extremely supportive and really taken the time to get to know us. From the carers to the hospitality team, management to healthcare professionals, nothing is too much to ask. They have regular meetings with relatives to ensure the utmost service and care, taking on board feedback to help improve. My husband’s needs have increased over the time he has been there, which has been seamlessly adhered to. We are extremely grateful to the whole team and know that he is safe and well looked after.
Thank you for taking time to leave your review, much appreciated.
I just wanted to pass on our thanks and appreciation to all the staff, starting from the lovely welcome we always received from the Receptionist and the other Receptionist. Mr M came to stay for palliative care and he found his wings on Friday and has gone to be reunited with his wife and friends. I was very touched by the angel wings on his doors - a beautiful touch. All the staff have been nothing but hospitable, kind, and friendly and I know Mr M was in the best place for his last few weeks.
Thank you for taking the time to review at a very difficult time. We will ensure all your kind words are fed back.
My father has been a resident since May 2023 and we as a family have been very pleased with his stay at Elsyng House. He has thrived as a resident and his physical health has improved in this time. We wouldn't want him to be anywhere else!
Thank you for taking the time to leave a review focusing on your relative's experience.
Beautifully set-out rooms, both residents and visitors dealt with with respect, very approachable, accommodating, friendly, sincere from all levels of staff.
Happy atmosphere, stimulating activities.
Very impressed and highly recommend.
The overall ambience of Elsyng is fantastic and always has a nice smell. The bistro area is a huge bonus to residents and visitors. All rooms are of excellent quality. All staff and management are friendly and approachable. The entertainment team are faultless. There is concern in the mornings as showers have to be asked for and then offered between 08:30 am-9:00 am. It seems that the night shift handover doesn't want to do it. Residents should be checked regularly throughout the day, night shift should be quieter. Two nurses in particular are fantastic, receptionists are great also.
Thank you for your time to review Elsyng House. We are glad that you like the home's facilities and found the delivery of service by our team professional and friendly. Our care team is striving to provide the best person-centred care to all of our residents. Details on preferred time for the same...
Mum has been in the home for 4 months and during this period I have been very impressed with the standard of care given to my mum. The staff show great care and consideration. We are both very happy with the home. A very difficult decision has been made a pleasant experience for my mum.
Thank you very much for taking the time to write such a wonderful review of our amazing home. Your kind comments will be passed on to the team.
Help and assurance are always given. Everyone very helpful
Thank you for taking the time to leave us a review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elsyng House.
There are no upcoming events for Elsyng House.
Awards / Recognitions (21)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Elsyng House.
Meet the Team (3)

I have worked in Health and Social Care for over 20 years in various positions, from HCA to Activities Organiser, Nurse to Clinical Lead and Deputy Manager. I come from a nursing background, and at heart, I will always be a Nurse with a deep passion for looking after vulnerable people and enriching people’s lives, as I believe that in my work, we only get one chance to get it right. I am very proud to be part of the Elsyng House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

I am an experienced care professional with over 19 years in the Health and Social Care sector, progressing from Healthcare Assistant to Unit Manager and now Deputy Manager at Elsyng House. With a BSc in Microbiology and a background as a qualified Pharmacist, including five years in hospital pharmacy, I bring strong clinical knowledge and a thoughtful person-centred approach to my work. I am proud to be part of the Elsyng House family and truly value the exceptional support from colleagues, residents, and their relatives. Supporting residents with dignity, compassion, and respect is the most rewarding aspect of my role, and I am committed to leading my team to deliver consistently high standards of care while fostering a warm, supportive environment where both residents and staff can thrive.

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of our Essex and North London care homes and build positive relationships with residents, families and external contacts in the community.
I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.
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