Elsyng House

1 Forty Hill, Enfield EN2 9HT
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9.8 94 Reviews
  • Elsyng House, Enfield
Newly built Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting.

Nestled in amongst the trees in the residential conservation area of Forty Hill, Elsyng House is easily accessible from London and surrounding areas, and located in close proximity to the Enfield’s ‘Jewel in the Crown’, the historic Forty Hall Manor and Country Park.

The brand-new Enfield nursing home provides state-of-the-art facilities including a café bistro, cinema room, hair and beauty salon, barbers, multiple air-conditioned lounges, as well as a family room and quiet lounge and garden areas for residents and families to enjoy.

All of the facilities and services are included in the weekly fees, which gives you and your loved ones the peace of mind knowing that everything is taken care of, affording residents the freedom to explore and to enjoy the available hobbies and services.

Elsyng House's all-inclusive package covers:

•        The cost of your 24-hour personal care
•        Your accommodation in a fully furnished en-suite room
•        Utilities (e.g., heat, light, Council Tax)
•        Food (breakfast, lunch and dinner), snacks and drinks, including wine and house alcohol at mealtimes and events
•        Telephone line rental and UK calls
•        Housekeeping and laundry undertaken on the premises (excluding dry cleaning)
•        Television license, for personal use
•        Wi-Fi connection
•        All in-house entertainment, activities and local outings
•        Use of the home’s recreational facilities
•        Chiropody (once every 8-12 weeks)
•        Hairdressing (once per week)
• Cinema with Sky Sports
•        Social outings

For more information about Elsyng House, please get in touch.
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Care Provided by Elsyng House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1840
  • Self-Funded Residential Dementia Care: from £1898
  • Self-Funded Nursing Care: from £1955

These prices are only a guideline, please contact Elsyng House to find out the exact price for your requirements.

Contact Elsyng House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Elsyng House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Alina Simon (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Elsyng House Reviews (94)

9.8

Elsyng House has a Review Score of 9.8 (9.786) out of 10, based on 46 reviews in the last 2 years.
Over all time Elsyng House has 94 reviews.

Overall Experience
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Date Published
  • 94
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Reviewer Connection to Elsyng House
  • 53
  • 13
  • 9
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Total of 94, showing 21-40
Review from Clare G (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a difficult decision to place dad into a care home. I viewed Elysng House and was impressed by the cleanliness of the place, the facilities on offer and most of all, the staff's kindness. The staff have been very understanding at this difficult time and are looking after dad very well.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate you taking the time to review and were pleased to welcome your family to our home.
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Review from Claire V (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Where to start?
Every member of staff from management, office, reception and all staff on Cherry (Floor 2) were exemplary. The care to us all, professionalism and appropriateness will stay with us forever. You allowed my dad to die in peace and with dignity. We felt very supported in this difficult
time.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for taking your time to review at a difficult time we appreciate your views on our end of life care.
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Review from Sally G (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Generally, all the staff are very friendly, welcoming and helpful. The environment is very nice especially the communal cafe where usually residents/family/visitors sit and socialise. The coffee is gorgeous. There's a nice garden to sit outside that's easily accessible. Mum's room is a decent size,
decorated to a high standard and there's a nice feel to it and the entire home. The staff seem happy and sociable. The food is very nice too. I like the Resident Of The Day scheme where a resident is focused on.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for your review of your observations that ensure a comfortable stay for your mother.
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Review from K F (Niece of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were all friendly and helpful. Truly caring and compassionate. I felt welcomed as a visitor. The facilities are lovely and well-kept. A warm friendly 'hotel-like' feel.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for taking the time to leave us a review of your visits. Much appreciated.
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Review from A M (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elsyng House have been very professional and the level of care has been exemplary. Very attentive and kind. Thank you to the deputy manager and the senior client relationship manager for arranging Mum's care. A special mention to 6 members of staff in particular. Thanks to all the team who made Mum's
experience at the home so wonderful, as she has now passed on.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
It was a pleasure to care for your mum and we appreciate your review.
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Review from Geraldine O (Daughter of Resident) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has received excellent care and is very content and happy. She has made some nice friends and the staff will go out of their way for her. The house is beautiful, everyone is very welcoming with an open-door policy. Lovely place to relax with my mum in the lounge or garden. I highly recommend
Elsyng House.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for leaving us a review, we appreciate this. We are really pleased the whole family are enjoying the environment.
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Review from S R (Daughter of Resident) published on 11 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had been researching care homes for my mother and visited three others before going to Elsyng House. The moment I walked into the home I felt reassured and knew that this was the best place for my mother. Most importantly residents are treated with care and respect and the staff are all professional
and super helpful from senior personnel to reception, catering and housekeeping. My mother had been in hospital for five months prior to being transferred to Elsyng and that period had been extremely difficult and stressful but since her move in July, I know I found the best home for her and that's a huge relief. Thank you.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for your review, we appreciate you taking the time to leave feedback of your personal experience.
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Review from N B (Resident) assisted by family/friend published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Up to now no problems. All the staff are very nice. It's kept very clean around the home. I am very happy with all the people I mix with. I am happy to have company every day. I am treated with respect all around the house. I like the garden very much and like to be in the fresh air. On the whole, I
am very happy here. I would love to go on outings more to get out of the house.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for your review and we look forward to enhancing your experience with more outings.
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Review from Nick O (Son of Resident) published on 13 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently moved here from another care home and the staff at Elsyng House made sure the whole transition process went very smoothly. All the staff seem very caring, compassionate and professional. The home is very clean, well staffed and always feels lively and sociable when I visit. My
mum settled in quicker than I expected and she appears happy and relaxed whenever we visit her. The floor manager is also extremely helpful, and organised and always has time to speak to us about any questions or concerns. Overall, this is an amazing and welcoming care home and my family is very happy that my mum is being so well cared for.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for leaving a review and giving your experience for your mother. We are pleased at how quickly she has settled with us.
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Review from D S (Grandson of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience is perfect ranging from the staff, the cleaners, the management etc. The care they give to the residents and visitors is nothing but amazing overall it couldn't be more perfect.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate your review and feedback and really pleased to hear your visits are an enjoyable experience.
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Review from P C (Friend of Resident) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elsyng House is justifiably rated as a 5-star care home and deserves the rating fully.
Everything the home does is for the care and well-being of its residents, from the brilliant staff who do the caring, to the staff behind the scenes (cleaners, hospitality, cooks, kitchen staff, management) who ensure
the residents have everything they need, from food to entertainment and from medications to having a great social platform within the home and also outside it - plenty of visits arranged weekly.
A superb care home, period!
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for your very positive review, we appreciate your views.
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Review from H S (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a very clean modern building. From day one have felt very welcome. The staff are friendly and professional and very caring. My mother who has dementia is cared for exceptionally well I have no complaints. My mother is very happy as I feel are all the residents. My mother is being happy and
cared for means the world to me and in such a lovely place she calls home.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate your review and your feedback of care for your mother.
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Review from B P (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elsyng House has given excellent care to both my mother and father since their residence for nursing care. I cannot fault anything but just praise them for everything they have done for both! Also for the help and support they have given me too.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate the time you have taken to review for your parents, your comments are valuable to us.
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Review from J M (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Amazing care support at this home.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for taking the time to leave a review for Elsyng, much appreciated.
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Review from L D (Daughter of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Elstying House for over 2 years now. The care has always been exceptional, and the ethos of the home is excellent. They have a great entertainment schedule and the food is very good. The home itself is very well-kept. But it is the team who really make this a special place.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We really appreciate you taking the time to review and your feedback is very welcome.
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Review from S H (Friend of Resident) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The two friends I visit are often disappointed with the food. I feel that as you age the enjoyment of food is so important.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for your feedback, we will ensure your comments are responded to constructively.
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Review from P G (Husband of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Reception - unfailingly welcoming and helpful. The floor my wife is on has no one with her specifically for her condition so she finds life quite difficult. With the sunny weather though she has benefitted from being out in the very garden, making friends who are intelligent and lucid. The hospitality
staff are outstanding. I would like to see more treatment given though I realise this condition has no immediate remedy - we can hope. The care staff work hard and stay cheerful in often difficult situations and circumstances. Thank you to them.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
We appreciate you taking the time to leave a review. Your feedback will be shared with all looking after your wife.
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Review from A R (Daughter of Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled into Elsyng House well. We were very worried about how she would settle but it has gone better than expected. As mum has Alzheimer's disease she can find transition difficult but she seems happy and well cared for mum has joined in with activities and enjoys the company of others. Mum
has enjoyed attending the monthly mass.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for taking the time to review, much appreciated.
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Review from J B (Wife of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Elsyng House for over 18 months. The team there have been extremely supportive and really taken the time to get to know us. From the carers to the hospitality team, management to healthcare professionals, nothing is too much to ask. They have regular meetings with relatives to
ensure the utmost service and care, taking on board feedback to help improve. My husband’s needs have increased over the time he has been there, which has been seamlessly adhered to. We are extremely grateful to the whole team and know that he is safe and well looked after.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for taking time to leave your review, much appreciated.
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Review from Caroline J (Friend of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to pass on our thanks and appreciation to all the staff, starting from the lovely welcome we always received from the Receptionist and the other Receptionist. Mr M came to stay for palliative care and he found his wings on Friday and has gone to be reunited with his wife and friends.
I was very touched by the angel wings on his doors - a beautiful touch. All the staff have been nothing but hospitable, kind, and friendly and I know Mr M was in the best place for his last few weeks.
Reply from Fiona Heneghan, Client Relations Manager at Elsyng House
Thank you for taking the time to review at a very difficult time. We will ensure all your kind words are fed back.
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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Elsyng House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.786 for Elsyng House is calculated as follows: ( (429 Excellents x 5) + (101 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 537 Ratings = 4.786
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elsyng House is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (3)

Alina

Alina Simon

Job Title: General Manager Joined: 2023

I have worked in Health and Social Care for over 20 years in various positions, from HCA to Activities Organiser, Nurse to Clinical Lead and Deputy Manager. I come from a nursing background, and at heart, I will always be a Nurse with a deep passion for looking after vulnerable people and enriching people’s lives, as I believe that in my work, we only get one chance to get it right. I am very proud to be part of the Elsyng House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

Andreea

Andreea Defta

Job Title: Deputy Manager Joined: 2024

I have worked as a nurse in the care home sector for the past eight years, and I truly enjoy my job. Each day brings the opportunity to make a meaningful difference in the lives of residents, providing medical care, emotional support, and companionship. Building relationships with residents and their families is incredibly rewarding. I take pride in being part of a team that promotes dignity and quality of life for those we serve. The challenges of the role keep me engaged and motivated, and I am grateful for the chance to contribute to such a vital community.

Fiona

Fiona Heneghan

Job Title: Senior Client Relationship Manager Joined: 2020

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of our Essex and North London care homes and build positive relationships with residents, families and external contacts in the community.


I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elsyng House to verify any information. View our terms and conditions. Elsyng House has an Enhanced Service - more info.