






Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting.
The care home features private bedrooms with en-suite wet rooms and a range of modern amenities, including an air-conditioned café bistro with access to a garden, an entertainment suite, a hair salon and multiple air-conditioned lounges and...
Care Provided by Elsyng House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Elsyng House for full pricing details and T&Cs.
Contact Elsyng House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Alina Simon (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Elsyng House Reviews (108)
Elsyng House has a Review Score of 9.9 (9.893) out of 10, based on 47 reviews in the last 2 years.
Over all time Elsyng House has 108 reviews.
I have been visiting my friend Don over the last 3 years. During that period I have been amazed at the attention and care all the residents receive each and every day. Special mention to Margaret on reception who makes all your visitors most welcome. Your care staff go more than above expectations and do so with love and enthusiasm.
Thank you for leaving us a review. Its great to welcome friends and family on a daily basis.
My darling mum has moved into Elsyng after a very long battle with Parkinson's. The Elsyng staff couldn't have made it easier they are so warm and welcoming. Special shout out to Camala who is Mums main carer as she has one to one and Jericho, Edwin and Angela who are all so supportive and kind. They treat mum with dignity and respect. Camala is interested in our mum and takes time to listen to her and engage with her. She is so kind and supportive. All the staff are gentle which reassures me.
We appreciate you taking the time to review the personalised care mum receives and the reassurances this provides your family.
Very happy with mum's care, the staff are always very kind and attentive. We had a lovely family lunch which we really enjoyed, such a bonus as mum isn't well enough to go out anymore. Thanks so much
Thank you for leaving a review for Elsyng House, it is always reassuring to be able to share all feedback with our staff and the care they provide.
My husband has only been in Elsyng House for ten days but I can already see that it is a good place for him. He is well looked after, his clothes are clean and he looks content. The staff are amazing. They are friendly and attentive. They seem to be everywhere, keeping their eye on the residents and making sure they are all okay. His room is spotless and warm. The home feels very friendly and has a home-like atmosphere. I am happy I chose this home for him and can relax, knowing he is going to be well cared for there.
Your comments of feedback are really valuable to ensure all new families join us are feeling this way. Thank you.
I can't recommend the home enough
Your review is really appreciated and it was a pleasure to welcome your family to the home.
My mum came to Elsyng House for rehab after a serious fall that broke her spine and neck. From day one, the staff were incredibly kind, caring, and always greeted us with warm smiles. The home feels more like a 5-star hotel-cozy rooms, a beautiful garden, and thoughtful touches like teas, coffees, and biscuits for visitors. Entertainment is offered for residents, and the staff clearly enjoy joining in too. The atmosphere is uplifting and full of compassion. Thanks to their care, my mum's stay was a positive experience during a tough time. She's now home, but we'll definitely be visiting again to see the lovely staff and friends she made. I can't thank Elsyng House enough, it's a shining example of what care should look like.
Thank you for taking the time to review following the experience and care your mum received. Delighted she continues to recover well back at home with you all.
My experience is my sister-in-law is shown care, kindness, patience, time, love, support, safety compassion, dignity. It is a friendly welcoming home and all the staff and management and receptionists are outstanding. They treat all residents with so much care. This is the home she deserves. It is spotless and the facilities are amazing. I go at different times to see my sister-in-law and she is always take care of in a loving way. They treat you like family. 10/10 service.
Thank you for your review touching on all aspects of the services we offer to our residents. We appreciate your feedback.
The home is always clean, well-maintained, and thoughtfully decorated, creating a comfortable and homely environment. The activities are engaging and varied, ensuring residents stay active, stimulated, and socially connected.
What stands out most is the dedication of the team ,they go above and beyond to make sure residents feel safe, happy, and valued. It gives me real peace of mind knowing my loved one is in such capable and caring hands
Thank you for taking the time to review and give feedback of your experience.
The facilities are new and therefore of a high standard and it generally appears more like a hotel than a care home.
The dining rooms have been attractively furnished and the service is welcoming.
Meals are varied and a good standard of catering.
Any issues raised are listened to, but not always resolved and the management structure is not readily advertised for reference, to enable a satisfactory solution.
Visitors are welcomed, the coffee machine well used and appreciated!
Activities are varied which attract a number of residents, and other various ideas could be considered.
Good facilities are provided in the garden which encourages residents to sit outside.
Perhaps residents could be involved in the choice and care of the planting, as a stimulation for them?
We appreciate you taking the time to leave a review and we take on board all comments that we can consider for our residents.
Elsyng House has proved to be an excellent choice for my mother. The admission process was quick and very professional, providing all the necessary information to complete a smooth transition. In their dealings with my mother and family, all staff are courteous, efficient, friendly and professional. Rooms are very well appointed and the general condition of the Home is that of a top quality hotel. Mum has joined in with and thoroughly enjoyed many the activities on offer. The Family have all commented that mum is the happiest that she has been for many years.
Thank you for your review, much appreciated. We are delighted she has embraced the experience and will remain within our family at Elsyng.
Following two unsatisfactory stays in other nursing homes we found Elsyng House. It has everything we were looking for our mother. As it turned out she would only spend one week here before passing away. All the staff treated her with kindness and professionalism and allowed her to keep a sense of dignity right up until the end.
We appreciate your review at a very difficult time. It was a pleasure to care for her for the short while. Thank you.
My dad was lucky enough to have been placed here. We were extremely happy. The place is beautiful. I described it as 5 * hotel. Unfortunately, my dad was only here for four days before he passed away comfortably. Thank you.
We really appreciate you taking the time, amongst difficult times, to leave us a review. Thank you.
My mum, who was healthy had a bleed on the brain which required a major operation. During the diagnostic process she was discovered to have cancer of the bone marrow. The transfer for us as a family was challenging, but Elsyng supported us in this and she is being well cared for. We had an initial meeting and found the home to be a caring environment. All mum's needs are being met with dignity and she is enjoying the food. Thank you.
We appreciate you taking the time to leave us a review.
Everything is very good and everyone is very kind and helpful. Very attentive to resident and family when visiting. Although my friend was reluctant to go into residential care, he was very happy here and the end of life care to him was excellent. It was very calm and peaceful, couldn't praise everyone enough. I would highly recommend the home.
Thank you for leaving us a review, we really appreciate your feedback.
My mother is reluctant to try new things due to her ongoing condition but residents regularly enjoy visits from musical performers and other innovations, like the animal visitors. I think this is a very important area to pursue along with the more straightforward in house entertainments such as art and discussion groups and local outings where possible.
We really appreciate you leaving a review of Elsyng House.
Elsyng House is beautiful and clean and all the staff are wonderful, friendly and caring to my mother and myself. Nothing is too much trouble and the staff are always there to help when needed. The house is to a high standard and maintains a lovely warm atmosphere and always very welcoming. My mother has lived there for 2 years now and I honestly feel we are all one big family. I could not wish for a better place for my lovely mum and mother-in-law to live in with such lovely residents and staff. Highly recommended.
Thank you for your review. We appreciate feedback from a family that have lived with us for a few years.
While I know Mum would rather be "back at home" her care needs made this impossible. She's made new friends and there's always something going on if you want to join in.
Her room is lovely and it's been personalised with some of her own things.
The staff are universally friendly and considerate, the food always looks fabulous and I know Mum is well cared for and safe.
We really appreciate your review and your family experience of our home.
As always, very happy with the way Elsyng cares for my dad. From management to carers they are all very friendly and helpful. Two members of staff, in particular, do a great job in looking after Dad. Always greeted by reception and other staff. Standards high. Rooms and ensuites always clean. Can always talk to the nursing staff regarding medical issues and they are always helpful.
Thank you for your review, we will ensure this feedback is passed on.
It was a difficult decision to place dad into a care home. I viewed Elysng House and was impressed by the cleanliness of the place, the facilities on offer and most of all, the staff's kindness. The staff have been very understanding at this difficult time and are looking after dad very well.
We appreciate you taking the time to review and were pleased to welcome your family to our home.
Every member of staff from management, office, reception and all staff on Cherry (Floor 2) were exemplary. The care to us all, professionalism and appropriateness will stay with us forever. You allowed my dad to die in peace and with dignity. We felt very supported in this difficult time.
Thank you for taking your time to review at a difficult time we appreciate your views on our end of life care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elsyng House.
There are no upcoming events for Elsyng House.
Awards / Recognitions (21)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Elsyng House.
Meet the Team (3)

I have worked in Health and Social Care for over 20 years in various positions, from HCA to Activities Organiser, Nurse to Clinical Lead and Deputy Manager. I come from a nursing background, and at heart, I will always be a Nurse with a deep passion for looking after vulnerable people and enriching people’s lives, as I believe that in my work, we only get one chance to get it right. I am very proud to be part of the Elsyng House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

I am an experienced care professional with over 19 years in the Health and Social Care sector, progressing from Healthcare Assistant to Unit Manager and now Deputy Manager at Elsyng House. With a BSc in Microbiology and a background as a qualified Pharmacist, including five years in hospital pharmacy, I bring strong clinical knowledge and a thoughtful person-centred approach to my work. I am proud to be part of the Elsyng House family and truly value the exceptional support from colleagues, residents, and their relatives. Supporting residents with dignity, compassion, and respect is the most rewarding aspect of my role, and I am committed to leading my team to deliver consistently high standards of care while fostering a warm, supportive environment where both residents and staff can thrive.

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of our Essex and North London care homes and build positive relationships with residents, families and external contacts in the community.
I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elsyng House to verify any information. View our terms and conditions. Elsyng House has an Enhanced Service -more info.