Elsyng House

My husband stayed at Elsyng House in August for 2-week Respite Care. He stayed in a lovely room on the ground floor with its own En-Suite and immediate access to the gardens. He was welcomed by literally all of the staff and was very happy throughout his stay. In fact, he thoroughly enjoyed the stay, the care, the food, and the new company that he sat within the Dining Room. There was entertainment laid on by way of music, quizzes, etc., which not only broke up the day, added to the enjoyment, but added mental stimulation. Everything at Elsyng House is very fresh, clean, and new, whilst the communal areas are very spacious. I felt that the hygiene levels were very high, as well as the Coronavirus checks. I also felt that the Client Relations Manager was extremely efficient and caring to maintain the highest of standards. I would highly recommend Elsyng House to anyone, and that will certainly be the first choice again when I need a bit more free time. You will not be disappointed.

On behalf of my Dad and family, I would like to thank the staff for the support and care that they provided the whole family with.

Mum is so happy, safe and well-cared for. I highly recommend this care home.

We have experienced the highest standard of care from our mum's carers. They have been kind, attentive, positive and have constantly provided a high quality of care to her. I cannot point to any deficiencies (apart from the limitations brought about by Covid measures we fully support). We know our mother is safe and well cared for.

From the first visit with the client relations manager at the care home - we have never looked back. I couldn’t wish for a better care home for my lovely dad, who suffers from Vascular Dementia. The staff are so lovely and really care about not only my dad but us too. Dad took a little time to adjust as would any new member, and now I can tell when we visit that he now classes Elsyng as his home, which is all one would ever wish for. The activities coordinator is exceptional at organising daily activities from virtual Paris trips to tea parties. Thank you, Elsyng House for taking such good care of my dad.

We recently celebrated our mothers 100th birthday and had a gorgeous tea in a Covid safe environment. The home is always immaculately clean, and the staff are friendly and kind. If my mother wants to go to bed, then they put her to bed, so she can do whatever she pleases, although they encourage her to be up and dressed every day. Our mother is a new person and is now enjoying life, where previously, she had almost given up.

I am absolutely delighted that my mother’s new home is at Elsyng House: it is an outstanding care home. I have been so impressed at the care, kindness, compassion and professionalism shown by all the staff that I’ve had contact with, coupled with the superb surroundings, facilities and activities. All the staff seems to be aware of my mother’s fears/dislikes/likes which are so important for her well-being. The staff have gone to so much trouble to help my mother settle in: their care for her is superb. The welcome given to my mother was personalised and pitched just perfectly for her. It enabled my mother to enter Elsyng without anxiety, despite her reservations. Every aspect of Elsyng has made me feel so grateful that my mother is at such a wonderful care home.

My friend entered Elsyng House for a three-week trial stay as a resident who needed some help with daily tasks - but who is not requiring memory or nursing support. As a newly opened care home, Elsyng House has few residents at present and thus there was very little stimulus to engage the mind during the daytime - except for TV and occasional conversations with staff and visitors. However, the food is very good. Staff very friendly and helpful. As yet, friend is not able to be placed in her chosen room.

Our Mum (and Nan) has dementia and came to a time when she required increased care that we couldn't effectively give her at home. It was with heavy hearts and nervousness that we looked at local residential care homes. We chose Elsyng House (Enfield) and are so pleased we did – from initial contact through to her placement/moving in, the sympathetic and compassionate service we received has been brilliant. Mum/Nan settled immediately and showed no signs of agitation that we feared she would - she looks forward to her regular visit to the onsite hairdresser. We can visit and phone her easily and cannot praise all the staff high enough that we have come into contact with. A big thank you to Elsyng House.

My mother has just moved into Elysing House Care Home and the whole process has been very personal, professional and sensitive. The procedures for admission were very person-centered and all the staff have a lovely manner with both my mother and family members making us feel reassured that we have made the best decision. Her room is lovely and we have been able to provide familiar pictures and personal effects that are important to her. In her first few days, she has eaten more than she has done for quite some time, enjoying the beautifully presented meals that feature foods that she loves. This is because the chef has taken the time to find out what she likes. The procedures to ensure that the residents are kept safe during the COVID pandemic are extremely robust and very reassuring. As a nominated visitor, I am now able to book a time to visit mum in her room once I have had two clear lateral flow tests. PPE is provided by the home. This has been lovely.