






Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting.
The care home features private bedrooms with en-suite wet rooms and a range of modern amenities, including an air-conditioned café bistro with access to a garden, an entertainment suite, a hair salon and multiple air-conditioned lounges and...
Care Provided by Elsyng House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Elsyng House for full pricing details and T&Cs.
Contact Elsyng House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Alina Simon (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Elsyng House Reviews (108)
Elsyng House has a Review Score of 9.9 (9.893) out of 10, based on 47 reviews in the last 2 years.
Over all time Elsyng House has 108 reviews.
I cannot express my deepest gratitude to the team at Elysing Care Home. My father was there for a very short amount of time due to his medical condition; however, the team supported his care at an exceptional level. They were very attentive and caring and went over and beyond their call of duty from management to the carers. The home is extremely clean, tidy and modern and offers a variety of fantastic tasty food options. I cannot recommend them enough, and they are very deserving of all awards! I wish you and the team the very best future.
Wishing you and the family all the best.
I stayed at Elsyng House for respite care after leaving hospital. It was a perfect 'home from home' for a comfortable, safe and friendly stay with the support I needed in the early stages of recovering from major surgery. From my first visit, assessment meeting and throughout my stay, the kindness of the staff and respect for residents' needs, likes and dislikes shone through. My room and communal areas were comfortable and cheerful. Meals are freshly prepared, nutritious and tasty with a good choice. The spacious bistro and garden are lovely places to chat with other residents and staff, entertain guests or enjoy quiet time alone, helped along by fresh baked cake daily. I didn't always feel up to joining the daily activity programme but enjoyed those that I went to and the conversations the activities prompted afterwards. The friendship and kindness shown by residents to each other was lovely to experience. The quality of care shown by all staff is excellent. A 5* home.
Thank you so much for your delightful review. It was a pleasure having you for a short period of rehab. You are welcome to visit any time.
Since my mum has been at Elsyng House, both she and I have been consistently impressed by the kindness shown towards her and the other residents by all the staff. On the occasion of her recent birthday, the hospitality team really excelled themselves, providing a delicious and beautifully laid out afternoon tea. In addition, there was a pretty, decorated birthday cake, a lovely bouquet of flowers, cards and a thoughtful gift. So much thought and care had been put into making everything appropriate to my mum's tastes and preferences, and the team were so warm and friendly. It was a lovely event, with excellent cake, and very much appreciated.
Thank you for taking the time to review our home. Birthdays are so important; we love to celebrate here. Your kind comments will be passed on.
Mum became a resident at Elsyng in July this year, straight from hospital, and she has now settled in. The facilities at Elsyng are excellent: luxurious accomodation and lots of activities for residents to participate in. For example, a few months ago a fabulous garden party was held with an Elvis impersonator - the buffet was a real feast. The staff-to-resident ratio is high. Staff are friendly and helpful.
Thank you for taking the time to review Elsyng House, we are very proud of it, and we do love a party. Much appreciated.
My mother moved to Elsyng House in August 2022. First impressions always speak louder than words and from the first contact with the home, I was hugely impressed. When visiting the care home, the Client Relations Manager was professional and was sympathetic with my mum's care needs. We arranged for Mum to have lunch and spend the afternoon in the care home as ultimately it was her decision whether she wanted to move from her current home. Mum moved in a few weeks later, and following a three-week stay in hospital, she has settled in very well. The staff are very attentive, professional and caring towards my mother and always have time to have a chat with relatives when visiting. Mum adores my dog and fortunately, he is allowed to visit, following a risk assessment taking place - the other residents seem to like him too! Activities take place on a daily basis and all residents are encouraged to participate.
Thank you so much for your kind review. We are delighted mum made the move to Elsyng House. We are glad you are happy. Your kind comments will be passed on, thanks again.
Settling into a care home is a big adjustment for the resident and family. I was really pleased the staff at Elsyng House respected Dad's initial wishes to have his meals in his room, but also continued to invite him to the dining room if he wished to. Now he's more settled, he often takes up the invitation, as well as enjoying some of the activities and events on offer. It's great that the care home organises singers, visits from local schoolchildren etc to keep residents in touch with the outside world. Dad has built up friendly relationships with certain carers in particular, and his skin (which requires medical care) is well looked after by the carers. The facilities at the home are lovely and my children enjoy visiting and sitting in the garden with their grandad. Dad is on a soft food diet but he really enjoys the food at the care home and I have noticed how beautifully presented it is, so it looks very appetising despite consistency requirements. I am very glad we chose Elsyng House.
Thank you so much for taking the time to review our home, we really appreciate it. It is lovely to see dad engaging in the things he wants to and especially lovely to see him with your beautiful family. Thanks again.
Very happy and relieved with the care Mum is getting, knowing she is clean, comfortable and safe is such a weight off my brother's and my shoulders. The carers are so caring and patient with her and are always welcoming to visitors, it was a hard decision and one that couldn't be avoided, but so glad that we chose Elsyng House.
Thank you very much for taking the time to review us. Mum is a delight and much loved. We are glad you are happy with the service. Thanks again.
My father moved to Elsyng House in August 2021, following increasing difficulties caring for him at home (after a diagnosis of dementia). The change in circumstances was sudden, and our knowledge of the care system was minimal, so it was not an easy time for us or for him. From the first viewing, Elsyng stood out from the other options we looked at, and the team have provided an excellent service, notwithstanding the enormous difficulties of the COVID era. Most importantly, Dad knows that he is safer and better cared for than was possible in his family home. A care home is not what he would choose in an ideal world, but he knows we are a long way from that, and he is settled at Elsyng and well looked after. For us, his family, what stands out are the people who work at the home, and the care and attention that go into looking after each resident as an individual. Standards are high, and the care is very professional, but there is a warmth in the team that makes all the difference.
Thank you so much, it makes it all worthwhile when we read such lovely comments from family. Much appreciated.
My mother has been a resident for nearly three months now, I am pleased to say she is very happy there, and as a result, her health and well-being are so much better. My first interaction was with the client relation manager that took her time going through the services and facilities with me and my sister, followed by a tour. I am happy to say what I was told by her is actually the case. The establishment is clean and tidy with very friendly interactive staff. The residents appear to be happy and there is a wide range of activities to keep them occupied and amused. My mother is very well catered for here. If you are considering residential care for one of your loved ones, my advice would be to take a look, I think you will be impressed.
Thank you very much for taking the time to submit this wonderful review. We love having mum with us and have seen such an improvement in her health since being here. She always seems to be so happy, which is fabulous. Thanks again.
My father moved into Elsyng House at the end of October last year, following a spell in hospital. Whilst he is unhappy about having lost his independence, he could not be receiving better care. The staff could not be more accommodating and caring. The standard of hygiene is excellent and the facility is new and well maintained. There are frequent planned activities for residents and personal events, such as birthdays are celebrated enthusiastically. Visitors are always made extremely welcome.
Thanks very much for your kind review. We love having dad here, he is a delight.
My cousin moved to Elsyng House in February 2022 following a fairly unhappy period at a different care home in Enfield. From the very first day at Elsyng House, she was happy once again. She was overwhelmed by the friendliness, kindness, and politeness of all the staff and the lovely surroundings in the home. Her diabetic condition is monitored carefully along with her diet etc. and she is very well cared for. As a result of all this, her health seems to have improved. She has made some lovely new friends and enjoys the activities that are available along with the outings and also the little social gatherings and the garden. She really appreciates the weekly hairdo. I think my cousin feels that if someone cannot be happy at Elsyng House, then they certainly cannot be happy at any other home. Not all people are the same but I think she has a valid point. I think it is an excellent home and I thank the whole team for helping to make it such.
Thank you so much for your kind review. Your cousin is so lovely and very much a part of our family. She is a different lady now and so happy.
My mother-in-law has been a resident at Elsyng House since January 2022. She is very well cared for and the family are extremely satisfied. The staff do their utmost to make sure she is comfortable and safe.
Thank you very much for taking the time to write a review. Your mother-in-law is a much-loved member of our community.
A good experience so far. The staff have been very supportive since the day I went to view the care home on behalf of my relative. Since December 2021, the staff have done their utmost to help settle my relative into the home. It has not always been easy because it has been such a huge change for my relative, but I feel all the staff have done everything they can to assist and enable my relative to feel welcome and independent. My relative is not always happy with the food, but as family are not present at meal times it is hard to assess whether or not the criticisms are justified. It has to be said, we enjoyed the meal we booked to have with him. My relative has joined in activities and has been encouraged to continue with their hobbies. So far the care and communication has been very good. Visiting arrangements have been clearly communicated during difficult circumstances arising from Covid. A big thank you to all the staff for all they have done, it's much appreciated.
Thank you so much for your kind review. We love having your relative with us, they are a very interesting and a loved member of our family. We really appreciate your kind words.
Since my father became a resident in Elsyng House in September 2021 I have nothing but praise for everything they do there. He has Vascular Dementia and the staff are very caring and extremely nice. My family are very happy that he is receiving such good care and we feel comforted that he is safe and so well looked after. I would thoroughly recommend this care home to anyone.
We really appreciate your kind review, thank you. It has been lovely to watch dad improve so much since he has been with us. Thanks again.
My mum moved into Elsyng House care home in December 2021 and from the first meeting with the Client Relations Manager to her moving-in day, we have been very happy with the excellent service and standards at Elsyng. Mum receives wonderful care and every member of the Elsyng House team has been friendly, caring, and helpful. This has certainly helped her to adjust to a new life and us as a family too. We highly recommend Elsyng House and thank them for their continued care and support for Mum and our family.
Thanks so much for your kind words. We are glad you and mum are happy with the care at Elsyng House. We love having mum with us and the family too.
I would like to thank the staff at Elsyng House in Enfield, who looked after my Mum until her death in January 2022. They all did their very best for her and looked after Mum very well. The accommodation is second to none and they have many facilities available including a hairdresser that made Mum feel great. I'll never forget the Christmas dinner in the home that I was allowed to attend, Mums' last. The staff were very friendly and had no problem talking to you or listening! Thank you to the whole team there.
Thank you very much for your kind review. We miss mum as I'm sure you do. It was a great privilege to care for her on her final journey and all the family as well. All the best to you.
My Mum came to Elsyng House for respite care in December 2021 following a period of poor health, a traumatic stay in hospital, and then finding herself unable to cope, with support, back at home. From the very first contact with the Client Relations Manager to Mum's ongoing everyday care, I can say, without any exception, has been warm, friendly, professional with a real emphasis on putting the individual resident and their family at the centre of everything they do. Mum has made superb progress at Elsyng, improving mobility and engagement with life, she looks healthy and well cared for. Family and friends are always warmly greeted and communication with the home is outstanding, any issue or request from the family has been actioned immediately and feedback given. Mum is enjoying the everyday life of the home with regular visits to the bistro coffee shop, a wide range of activities for residents to engage in. I recommend Elsyng, without hesitation, for the care of a loved one.
Thank you so much for this lovely review. Mum has been a delight to care for, we too have seen a great improvement since she arrived. She is a popular member of the Elsyng House family. Best wishes from us all.
An elderly friend who I have known for over 50 years recently moved into Elsyng House at short notice for respite care. All the staff that I have met, without exception, have been professional, friendly, caring, and helpful. It is a big life change to move, but they have gone out of their way to help her settle and to feel safe and comfortable there. They have been attentive and very gracious despite her erratic behaviour in the beginning and have treated her so well even offering bespoke meals to encourage her to eat. The home and facilities they offer are first class - I cannot think of any improvements they could make. I would not hesitate to recommend Elsyng House to anyone looking for a loved one's care.
Thank you very much for your kind review. I know this has been a difficult time, and we will do everything we can to support your friend.
My husband stayed at Elsyng House in August for 2-week Respite Care. He stayed in a lovely room on the ground floor with its own En-Suite and immediate access to the gardens. He was welcomed by literally all of the staff and was very happy throughout his stay. In fact, he thoroughly enjoyed the stay, the care, the food, and the new company that he sat within the Dining Room. There was entertainment laid on by way of music, quizzes, etc., which not only broke up the day, added to the enjoyment, but added mental stimulation. Everything at Elsyng House is very fresh, clean, and new, whilst the communal areas are very spacious. I felt that the hygiene levels were very high, as well as the Coronavirus checks. I also felt that the Client Relations Manager was extremely efficient and caring to maintain the highest of standards. I would highly recommend Elsyng House to anyone, and that will certainly be the first choice again when I need a bit more free time. You will not be disappointed.
Thank you so much for taking the time to write a review for Elsyng House. We will welcome your husband back any time; he is a delight. Your kind comments will be forwarded to our great team. Thanks again.
Over the past few weeks, the staff have worked tirelessly to bring dad back to nearly full health. They cared for Dad like he was a member of their own family.
On behalf of my Dad and family, I would like to thank the staff for the support and care that they provided the whole family with.
Thank you, what a lovely review this is, and at such a difficult time for you and the family too, which makes it extra special. We pass all our lovely comments to the care team, and they really appreciate your thanks. Caring for people is why we are here, and dad is so easy to love and care for....
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elsyng House.
There are no upcoming events for Elsyng House.
Awards / Recognitions (21)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Elsyng House.
Meet the Team (3)

I have worked in Health and Social Care for over 20 years in various positions, from HCA to Activities Organiser, Nurse to Clinical Lead and Deputy Manager. I come from a nursing background, and at heart, I will always be a Nurse with a deep passion for looking after vulnerable people and enriching people’s lives, as I believe that in my work, we only get one chance to get it right. I am very proud to be part of the Elsyng House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

I am an experienced care professional with over 19 years in the Health and Social Care sector, progressing from Healthcare Assistant to Unit Manager and now Deputy Manager at Elsyng House. With a BSc in Microbiology and a background as a qualified Pharmacist, including five years in hospital pharmacy, I bring strong clinical knowledge and a thoughtful person-centred approach to my work. I am proud to be part of the Elsyng House family and truly value the exceptional support from colleagues, residents, and their relatives. Supporting residents with dignity, compassion, and respect is the most rewarding aspect of my role, and I am committed to leading my team to deliver consistently high standards of care while fostering a warm, supportive environment where both residents and staff can thrive.

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of our Essex and North London care homes and build positive relationships with residents, families and external contacts in the community.
I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.
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