Elsyng House

1 Forty Hill, Enfield EN2 9HT
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9.8 94 Reviews
  • Elsyng House, Enfield
Newly built Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting.

Nestled in amongst the trees in the residential conservation area of Forty Hill, Elsyng House is easily accessible from London and surrounding areas, and located in close proximity to the Enfield’s ‘Jewel in the Crown’, the historic Forty Hall Manor and Country Park.

The brand-new Enfield nursing home provides state-of-the-art facilities including a café bistro, cinema room, hair and beauty salon, barbers, multiple air-conditioned lounges, as well as a family room and quiet lounge and garden areas for residents and families to enjoy.

All of the facilities and services are included in the weekly fees, which gives you and your loved ones the peace of mind knowing that everything is taken care of, affording residents the freedom to explore and to enjoy the available hobbies and services.

Elsyng House's all-inclusive package covers:

•        The cost of your 24-hour personal care
•        Your accommodation in a fully furnished en-suite room
•        Utilities (e.g., heat, light, Council Tax)
•        Food (breakfast, lunch and dinner), snacks and drinks, including wine and house alcohol at mealtimes and events
•        Telephone line rental and UK calls
•        Housekeeping and laundry undertaken on the premises (excluding dry cleaning)
•        Television license, for personal use
•        Wi-Fi connection
•        All in-house entertainment, activities and local outings
•        Use of the home’s recreational facilities
•        Chiropody (once every 8-12 weeks)
•        Hairdressing (once per week)
• Cinema with Sky Sports
•        Social outings

For more information about Elsyng House, please get in touch.
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Care Provided by Elsyng House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1840
  • Self-Funded Residential Dementia Care: from £1898
  • Self-Funded Nursing Care: from £1955

These prices are only a guideline, please contact Elsyng House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Alina Simon (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Elsyng House Reviews (94)

9.8

Elsyng House has a Review Score of 9.8 (9.786) out of 10, based on 46 reviews in the last 2 years.
Over all time Elsyng House has 94 reviews.

Overall Experience
  • 87
  • 7
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Date Published
  • 94
  • 12
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  • 46
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Reviewer Connection to Elsyng House
  • 53
  • 13
  • 9
  • 5
  • 3
  • 2
  • 2
  • 1
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  • 1
  • 1
  • 1
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Total of 94, showing 81-94
Review from David G (Son of Resident) published on 31 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the staff at Elsyng House in Enfield, who looked after my Mum until her death in January 2022. They all did their very best for her and looked after Mum very well. The accommodation is second to none and they have many facilities available including a hairdresser that made Mum
feel great. I'll never forget the Christmas dinner in the home that I was allowed to attend, Mums' last. The staff were very friendly and had no problem talking to you or listening! Thank you to the whole team there.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you very much for your kind review. We miss mum as I'm sure you do. It was a great privilege to care for her on her final journey and all the family as well. All the best to you.
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Review from Mandy H (Daughter of Resident) published on 31 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum came to Elsyng House for respite care in December 2021 following a period of poor health, a traumatic stay in hospital, and then finding herself unable to cope, with support, back at home. From the very first contact with the Client Relations Manager to Mum's ongoing everyday care, I can say,
without any exception, has been warm, friendly, professional with a real emphasis on putting the individual resident and their family at the centre of everything they do. Mum has made superb progress at Elsyng, improving mobility and engagement with life, she looks healthy and well cared for. Family and friends are always warmly greeted and communication with the home is outstanding, any issue or request from the family has been actioned immediately and feedback given. Mum is enjoying the everyday life of the home with regular visits to the bistro coffee shop, a wide range of activities for residents to engage in. I recommend Elsyng, without hesitation, for the care of a loved one.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you so much for this lovely review. Mum has been a delight to care for, we too have seen a great improvement since she arrived. She is a popular member of the Elsyng House family. Best wishes…read more
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Review from Sarah S (Friend of Resident) published on 10 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
An elderly friend who I have known for over 50 years recently moved into Elsyng House at short notice for respite care. All the staff that I have met, without exception, have been professional, friendly, caring, and helpful. It is a big life change to move, but they have gone out of their way to help
her settle and to feel safe and comfortable there. They have been attentive and very gracious despite her erratic behaviour in the beginning and have treated her so well even offering bespoke meals to encourage her to eat. The home and facilities they offer are first class - I cannot think of any improvements they could make. I would not hesitate to recommend Elsyng House to anyone looking for a loved one's care.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you very much for your kind review. I know this has been a difficult time, and we will do everything we can to support your friend.
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Review from Christine M (Wife of Resident) published on 16 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed at Elsyng House in August for 2-week Respite Care. He stayed in a lovely room on the ground floor with its own En-Suite and immediate access to the gardens. He was welcomed by literally all of the staff and was very happy throughout his stay. In fact, he thoroughly enjoyed the stay,
the care, the food, and the new company that he sat within the Dining Room. There was entertainment laid on by way of music, quizzes, etc., which not only broke up the day, added to the enjoyment, but added mental stimulation. Everything at Elsyng House is very fresh, clean, and new, whilst the communal areas are very spacious. I felt that the hygiene levels were very high, as well as the Coronavirus checks. I also felt that the Client Relations Manager was extremely efficient and caring to maintain the highest of standards. I would highly recommend Elsyng House to anyone, and that will certainly be the first choice again when I need a bit more free time. You will not be disappointed.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you so much for taking the time to write a review for Elsyng House. We will welcome your husband back any time; he is a delight. Your kind comments will be forwarded to our great team. Thanks…read more
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Review from Laura M (Daughter of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad became extremely poorly, where myself, my brother and my sister were called to his bedside.
Over the past few weeks, the staff have worked tirelessly to bring dad back to nearly full health. They cared for Dad like he was a member of their own family.
On behalf of my Dad and family, I would
like to thank the staff for the support and care that they provided the whole family with.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you, what a lovely review this is, and at such a difficult time for you and the family too, which makes it extra special. We pass all our lovely comments to the care team, and they really…read more
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Review from Mark M (Son of Resident) published on 7 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and has been staying at Elsyng House for a short period of time. The care and support she receives are superb. The staff are so friendly and helpful, both to residents and visitors alike. The bedrooms are very clean, and the facilities throughout are great.
Mum is so happy, safe
and well-cared for. I highly recommend this care home.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you for such a lovely review. Mum has been so happy; it was lovely to see her singing along to our entertainer just before she left Elsyng House. If ever we can help again, please do get in…read more
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Review from Dev M (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have experienced the highest standard of care from our mum's carers. They have been kind, attentive, positive and have constantly provided a high quality of care to her. I cannot point to any deficiencies (apart from the limitations brought about by Covid measures we fully support). We know our mother
is safe and well cared for.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you very much for your kind review, which will be passed on to the care team. Mum is a delight to care for and be around. Safety of our residents is really important to us, thank you for your…read more
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Review from Lindsey R (Daughter of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first visit with the client relations manager at the care home - we have never looked back. I couldn’t wish for a better care home for my lovely dad, who suffers from Vascular Dementia. The staff are so lovely and really care about not only my dad but us too. Dad took a little time to adjust
as would any new member, and now I can tell when we visit that he now classes Elsyng as his home, which is all one would ever wish for. The activities coordinator is exceptional at organising daily activities from virtual Paris trips to tea parties. Thank you, Elsyng House for taking such good care of my dad.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you so much for taking the time to review our lovely home. Dad is a much-loved member of the Oakland family and a pleasure to care for. We really appreciate your kind comments.
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Review from Clare S (Daughter of Resident) published on 8 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was first in, in this new purpose-built home. She has a lovely ensuite room. She settled in very quickly and went from sitting at home with very little stimulation to having a new lease of life. There is a lovely garden, a cinema room, with a large screen, and louder volume, which she loves.
She is also eating much better and enjoys the food very much.
We recently celebrated our mothers 100th birthday and had a gorgeous tea in a Covid safe environment. The home is always immaculately clean, and the staff are friendly and kind. If my mother wants to go to bed, then they put her to bed, so she can do whatever she pleases, although they encourage her to be up and dressed every day. Our mother is a new person and is now enjoying life, where previously, she had almost given up.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you so much for taking the time to review us. Mum is a delight to have around. The photos of her two birthday parties are amazing; she looked so happy. We are really pleased that you feel so…read more
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Review from Elizabeth O (Daughter of Resident) published on 7 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am absolutely delighted that my mother’s new home is at Elsyng House: it is an outstanding care home. I have been so impressed at the care, kindness, compassion and professionalism shown by all the staff that I’ve had contact with, coupled with the superb surroundings, facilities and activities. All
the staff seems to be aware of my mother’s fears/dislikes/likes which are so important for her well-being. The staff have gone to so much trouble to help my mother settle in: their care for her is superb. The welcome given to my mother was personalised and pitched just perfectly for her. It enabled my mother to enter Elsyng without anxiety, despite her reservations. Every aspect of Elsyng has made me feel so grateful that my mother is at such a wonderful care home.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you so much for taking the time to write such a wonderful review of Elsyng House. We are so proud of our home and we care about your mum as if she was our family. I'm so pleased you are happy.
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Review from Patricia S (Friend of Resident) published on 18 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend entered Elsyng House for a three-week trial stay as a resident who needed some help with daily tasks - but who is not requiring memory or nursing support. As a newly opened care home, Elsyng House has few residents at present and thus there was very little stimulus to engage the mind during
the daytime - except for TV and occasional conversations with staff and visitors. However, the food is very good. Staff very friendly and helpful. As yet, friend is not able to be placed in her chosen room.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you for taking the time to write a review. We are delighted with our new care home, but as you describe, at the beginning in a newly built home, there aren't many residents. By the time your…read more
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Review from Samantha P (Daughter of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came to Elsyng House after being in hospital for a few weeks. The care and support he has received has been fantastic. He has made amazing progress, when he first arrived he didn’t feel well enough to eat or get out of bed and now in just a few weeks he has put on weight and able to move around
using his Zimmer frame. He would never had contemplated residential care a few months ago due to his fear of losing his independence and the negative image he had of care homes. He now says it is the best decision he has made and should have done it earlier. He still has his independence and can pick and choose which activities he wishes to be involved in and if he wants to sit in his room he is more than welcome to do so. We are all delighted with the care he is receiving, nothing seems to be too much trouble for any of the staff. It is very reassuring for us as a family to know that he is being so well looked after.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you Samantha for taking the time to write this review. We really appreciate the positive feedback which will be forwarded to the care team. Best wishes to you. Julie.
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Review from Michael B (Son of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum (and Nan) has dementia and came to a time when she required increased care that we couldn't effectively give her at home. It was with heavy hearts and nervousness that we looked at local residential care homes. We chose Elsyng House (Enfield) and are so pleased we did – from initial contact
through to her placement/moving in, the sympathetic and compassionate service we received has been brilliant. Mum/Nan settled immediately and showed no signs of agitation that we feared she would - she looks forward to her regular visit to the onsite hairdresser. We can visit and phone her easily and cannot praise all the staff high enough that we have come into contact with. A big thank you to Elsyng House.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you For your lovely review, it is very kind of you to write such positive feedback which will be shared with the team. We love having mum with us. Kind regards, Julie
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Review from Carol D (Daughter of Resident) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has just moved into Elysing House Care Home and the whole process has been very personal, professional and sensitive. The procedures for admission were very person-centered and all the staff have a lovely manner with both my mother and family members making us feel reassured that we have made
the best decision. Her room is lovely and we have been able to provide familiar pictures and personal effects that are important to her. In her first few days, she has eaten more than she has done for quite some time, enjoying the beautifully presented meals that feature foods that she loves. This is because the chef has taken the time to find out what she likes. The procedures to ensure that the residents are kept safe during the COVID pandemic are extremely robust and very reassuring. As a nominated visitor, I am now able to book a time to visit mum in her room once I have had two clear lateral flow tests. PPE is provided by the home. This has been lovely.
Reply from Julie Chanel, Client Relations Manager at Elsyng House
Thank you for taking to time to write this review. We are delighted mum has settled well and is happy here. Best wishes, Julie.
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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Elsyng House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.786 for Elsyng House is calculated as follows: ( (429 Excellents x 5) + (101 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 537 Ratings = 4.786
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elsyng House is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (3)

Alina

Alina Simon

Job Title: General Manager Joined: 2023

I have worked in Health and Social Care for over 20 years in various positions, from HCA to Activities Organiser, Nurse to Clinical Lead and Deputy Manager. I come from a nursing background, and at heart, I will always be a Nurse with a deep passion for looking after vulnerable people and enriching people’s lives, as I believe that in my work, we only get one chance to get it right. I am very proud to be part of the Elsyng House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

Andreea

Andreea Defta

Job Title: Deputy Manager Joined: 2024

I have worked as a nurse in the care home sector for the past eight years, and I truly enjoy my job. Each day brings the opportunity to make a meaningful difference in the lives of residents, providing medical care, emotional support, and companionship. Building relationships with residents and their families is incredibly rewarding. I take pride in being part of a team that promotes dignity and quality of life for those we serve. The challenges of the role keep me engaged and motivated, and I am grateful for the chance to contribute to such a vital community.

Fiona

Fiona Heneghan

Job Title: Senior Client Relationship Manager Joined: 2020

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of our Essex and North London care homes and build positive relationships with residents, families and external contacts in the community.


I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elsyng House to verify any information. View our terms and conditions. Elsyng House has an Enhanced Service - more info.