






Elsyng House Care Home is a purpose-built care home in Enfield, London that offers 75 individual, private en-suite rooms and provides the highest quality residential, nursing, dementia and respite care in a five-star setting.
The care home features private bedrooms with en-suite wet rooms and a range of modern amenities, including an air-conditioned café bistro with access to a garden, an entertainment suite, a hair salon and multiple air-conditioned lounges and...
Care Provided by Elsyng House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Elsyng House for full pricing details and T&Cs.
Contact Elsyng House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Oakland Care
- Private Owned
Person in charge
- Alina Simon (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (76)
Elsyng House Reviews (108)
Elsyng House has a Review Score of 9.9 (9.893) out of 10, based on 47 reviews in the last 2 years.
Over all time Elsyng House has 108 reviews.
We are so happy with Elsyng House, the staff are all like family to Mum. Beautiful clean environment and the entire team are amazing. We feel very confident and we trust them all to look after my mum like we would do. The loving care from the management, one person especially when we needed help for my mum to come here and stay. Also, the head nurse who dealt with all my mum's medical needs has been so supportive. Thank you Elsyng House, we love you.
We really appreciate your lovely review, thank you so much. We love having Mum here with us and are so glad she is happy.
From my initial contact with Elsyng House, I have been given outstanding support in providing care for my mother. The accommodation and facilities are great but what makes Elsyng House special is the staff. From the cleaner to the head of floor they are all very friendly and professional but above all very caring. On occasions, they do seem to be rather short of staff but they still deliver a good service with a smile.
Thank you very much for taking the time to write such a wonderful review of our amazing home. Your kind comments will be passed to the team. Thanks again.
Just excellent. Our cousin (87) spent 9 very happy months at Elsyng. She was bright, loved the food and company and activities after a spell in the hospital. The accommodation is clean, modern and luxurious and the care staff a wonderful. At Elsyng, nothing is too much trouble. Visiting her was pleasurable as she was so contented. When asked why she didn’t attend any of the meetings, she said "Why do I need to, I have nothing to complain about." The friends that visited her all said how happy she was at Elsyng. We would recommend Elsyng without reservation.
Thank you very much for taking the time to write such a wonderful review of our amazing home. Your kind comments will be passed to the team. Thanks again.
My mum has dementia and has been at this care home for over a year. The facility is great and the staff are very understanding and helpful. It is very well managed and responsive to the residents needs. I can't imagine a better place for my mother to be looked after.
Thank you very much for your kind review, which will be passed on to the team. Best wishes.
My uncle was transferred to Elsyng House direct from hospital, as he could not manage on his own at home any longer. He appears to be happy there and his outlook has improved. It has been a big change for him and all the family and friends, but the staff are so wonderful, caring and thoughtful. They make their residents and their visitors feel at home. I would not hesitate to recommend Elsyng House.
Thank you so much for your kind review of your uncle's stay with us. We are glad you are happy with his care and the fabulous staff. Your lovely comments will be passed on to all staff.
My experience visiting my mother-in-law at Elsyng House has been brilliant. The staff are very friendly and helpful. The house is very clean, very welcoming and the facilities provided for family and friends visiting is brilliant. All in all, I would give Elsyng House 10 out of 10 - love it. Would recommend it to anyone considering to put an elderly family member in a home to be cared for.
Thank you very much for taking the time to write such a wonderful review of our amazing home. Your kind comments will be passed to the team. Thanks again.
My mother came to Elsyng House in October, she had felt life had become too hard but it's still a challenge to leave the place you've called home for many years. Elsyng House is beautifully decorated and laid out, the facilities are great and it doesn't feel like being in a care home, more like a boutique hotel. But far more important than the surroundings are the wonderful people that work in Elsyng. The kindness and dedication are incredible and I would love to list people individually but I may miss someone and I wouldn't want to do that. Nothing is too much trouble and they are so respectful, kind, compassionate and friendly and they make the place feel safe and homely for my mother, I couldn't want more. I would like to thank each and every member of staff for their contribution, no words can express the peace it gives me.
Mum is a much-loved member of our family.
The home itself was a lovely environment for patients to be in, safe, exceptionally clean with a calm and peaceful atmosphere. There there were many activities going on throughout the day, it really did feel like being at home with lots of facilities for patients, their every need is catered to.
What a lovely review, thank you so much for writing this. Your positive feedback will be passed on to the team. Thanks again.
My mum transferred to Elsyng directly after a three-week, rather harrowing, experience in the hospital and was in the home for less than four weeks before she passed away. However, my experience with the staff from beginning to end was that they are all very professional, caring, kind and supportive. The home was kept very clean and tidy, and the nursing, care and support team were exceptional. Staff were always very welcoming, kind and considerate to mum and all the family. Mum was bed bound and was unable to take part in the activities on offer but, being inclusive, the entertainment team took the therapy dog and rabbit to her room, which she enjoyed. The hairdresser also attended to her hair in her room. Mum was unable to take advantage of the food, but it looked very appetising with a good choice, and the Bistro pastries and cakes for residents and families were always very nice and fresh. I have no hesitation in recommending Elsyng, who takes care of your loved one and their family too.
Thank you so much for taking the time to write a review. We really appreciate your kind comments. We only wish that mum had been with us for longer. Best wishes to you and the family.
Our father moved into Elsyng House after two months in hospital, he was on palliative care. His treatment by management, carers and all members of staff was kind, gentle, patient and understanding. Dad was a proud man and tried hard to maintain his dignity whilst being confined to bed, many carers and hospitality staff went that extra mile to make sure that his pride was maintained, taking an interest in his past achievements and encouraging him to participate where possible in the day to day plans and activities. The staff at Elsyng House were not only caring towards our dad but also to our mum, my sister and myself who between us visited Dad every day until he passed away this January. When Dad passed away, everything was done to ensure a peaceful, tranquil and calm morning for us all as we spent a while with Dad to say our goodbyes. I recommend Elsyng House to anyone who needs provision of care in a Care Home.
Best wishes to you all and thanks again.
My mum went to Elsyng House for a respite last year whistle I was on holiday. When I returned mum decided she wanted to stay as she had made friends and released she could not cope on her own anymore. I can't praise the staff enough for their care and attention, not only to my mum but to all the residents there.
The rooms are very spacious and very well decorated. This home is a 5-star residential place I would not want to move mum anywhere else.
Susan Pieri
We really appreciate you writing this lovely review, which will be passed on to the team. Thank you for your kind comments. We are glad you and Mum are happy.
My mother has experienced excellent nursing care at Elsyng House Care Home. Her confidence in walking has grown throughout her stay. Every staff member is professional, friendly and very helpful. The home itself is at an excellent level of amenities, cleanliness and pleasant decor.
It is very kind of you to take the time to review our lovely home, we really appreciate it. Your comments will be passed on to the team. I'm glad Mum is happy. Thanks again.
My husband has just spent two weeks in respite care while I underwent an operation; this is the second time I have had to use the care home. I have no complaints whatsoever about the care he received. The staff are so caring and attentive to their resident's needs, and every request is met with a smile. Nothing is too much trouble.
Thank you very much for your kind review. Your comments will be passed on to the team. We are so proud of our home and love to hear such nice feedback, so thank you.
My father is a resident of Elsyng House; he moved into the care home in January this year. He has settled now and is happy with the care he receives from all the staff. In my opinion, looking at other care homes in the area, this one seemed so much nicer and does not feel like a care home. The rooms are lovely, and the lounges and bistro are also excellent. I believe we made the right choice as a family.
Thank you very much for your kind review. Were glad dad is happy. Elsyng House is an exceptional home with fresh food, activities seven days a week, on-site GP appointments, fantastic staff, high staff ratios and much more. These things are important to us and make us stand out. There are cheaper...
My mother has never been so happy. The standard of care she receives is so much better than I could have wished for. The staff have shown such warmth and care towards her, and all the worries I had regarding her going into long-term care have disappeared.
Her diet is the best it has been, and her physical care she receives is done with empathy and care and is tailored to her individual needs. I am so happy I found Elsyng's House for her.
We really appreciate your lovely review; thank you so much. We love having mum here with us and are so glad she is happy.
My mum went into Elsyng care home at the end of November - we are so grateful that she is in such a loving home the staff are amazing and caring. Mum has found it difficult leaving her flat but the staff make it feel like home - we are always made welcome when we visit and have peace of mind that our mum is being cared for. Thank you to all the staff you are the best.
Thank you so much for your kind words. We are delighted mum is making good progress and that you are happy with our care. Much appreciated.
My husband moved to Elsyng House in December 2022 from another care home in Sussex. The first few days were difficult for him and for his family as he started to adjust to a new environment, but the staff were respectful of his wish to stay in his room while encouraging him to have his lunch in the dining room and participate in activities. They were so brilliant, kind and mindful of his needs, dislikes and likes that he’s now adapted really well to his new home, making friends and taking part in the floor’s life. His medical needs are fully met, with care and attention from the carers. The staff at Elsyng, at all levels, are what makes this care home so special: a caring, efficient, professional and clean environment where my husband can spend his remaining time feeling understood and valued as a human being. Families are kept informed both on an individual basis and through family meetings for all relatives, run by the general manager. An excellent care home.
Thanks again.
I went and saw him in his new room, I was so impressed by the way that all his belongings have been transferred to the new room and his pictures hung in exactly the same place as they had been in his previous room.
He said to me that he was overwhelmed by how much people were willing to do for him. The contrast between being back home and being in hospital is like night and day, and it's obvious that he appreciates it. it shows that we definitely made the right choice in choosing Elsyng for last year as he has that feeling of familiarity and care.
Thank you
Thank you very much for your kind review. Your dad was a delightful man and is missed by us all. I am glad we were able to care for him in his last year. Thanks again.
The staff were all very friendly/courteous and respectful of both my father and ourselves. My father had many health issues and he was treated with far better care than he received in the hospital, so the little quality of life he had was always maximised. The hygiene and decor standards are exceptional as you would expect from a new building but have also been very well thought through to encourage good communication and conversation around the cafe by reception. A special mention to one member of staff who, however low we felt, always had a very cheery smile and greeting for us. My father passed away in December but he died with dignity, which was his one request. Thank you all at Elsyng House!
Thank you so much for taking the time to review the care given to your father, he will be missed. We try very hard and give our best, so receiving this feedback is much appreciated. Best wishes to the family.
My mum came in for respite after selling her house, and while the flat she is buying is refurbished. She came in exhausted - she now looks ten years younger! She has made some lovely friends and enjoys the company and different activities provided. All the staff are wonderful. Many, many thanks to you all.
Thank you very much for taking the time to write a review about mum's stay with us - much appreciated. We are glad she is happy here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Elsyng House.
There are no upcoming events for Elsyng House.
Awards / Recognitions (21)
- 06 May 2026Recipient: Oakland Care
- 30 Jan 2026Recipient: Oakland Care
- 31 Jan 2025Recipient: Oakland Care
Accreditations
There are no accreditations posted yet for Elsyng House.
Meet the Team (3)

I have worked in Health and Social Care for over 20 years in various positions, from HCA to Activities Organiser, Nurse to Clinical Lead and Deputy Manager. I come from a nursing background, and at heart, I will always be a Nurse with a deep passion for looking after vulnerable people and enriching people’s lives, as I believe that in my work, we only get one chance to get it right. I am very proud to be part of the Elsyng House Family, and I was amazed at the incredible support I have received from my colleagues, residents, and relatives. I enjoy seeing the residents happy and well looked after, and I am proud to be able to lead the team in reaching an excellent standard of care.

I am an experienced care professional with over 19 years in the Health and Social Care sector, progressing from Healthcare Assistant to Unit Manager and now Deputy Manager at Elsyng House. With a BSc in Microbiology and a background as a qualified Pharmacist, including five years in hospital pharmacy, I bring strong clinical knowledge and a thoughtful person-centred approach to my work. I am proud to be part of the Elsyng House family and truly value the exceptional support from colleagues, residents, and their relatives. Supporting residents with dignity, compassion, and respect is the most rewarding aspect of my role, and I am committed to leading my team to deliver consistently high standards of care while fostering a warm, supportive environment where both residents and staff can thrive.

I have supported Care Homes for over 9 years and previously worked in Leisure and HR. My role is to effectively manage the occupancy levels of our Essex and North London care homes and build positive relationships with residents, families and external contacts in the community.
I work closely with the marketing department and our lifestyles teams to ensure our services are promoted to reflect the excellent care and support we provide. The residents are our extended family who we love to nurture and share daily life with whilst keeping them safe and well. I’m always delighted to meet new families and support their journey.
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