Submit a Review for Folkestone Care Centre
52-56 Shorncliffe Road, Folkestone, CT20 2NB
View full details of Folkestone Care CentreLatest Reviews for Folkestone Care Centre
15 January 2026
The team provided excellent support, care and understanding to my mum following her discharge from hospital.
Many elderly ladies with dementia would have found it difficult to settle into the care home without the dedicated care staff and activity team who did their best to welcome her and
motivate her to the point she is now very settled.
14 January 2026
My husband is very well cared for. All the staff are kind and considerate. The housekeeping staff are excellent. His room and bathroom are always spotless. I visit every day and have had no reason to complain. The food is tasty, the entertainment is great. I was impressed by the caring night staff
when I stayed one night to be near my husband when he was seriously ill.
12 January 2026
Both my grandmothers have stayed here. One sadly passed away a few years ago and the other is in residence now. I can honestly say that every time I have been in to the building the staff are impeccable. The building is immaculate and I cannot at all complain in any way about how both my
grandmothers time at the care has been. I would 100% recommend the care home to anyone. Without sounding morbid I am aware that this will be the last place my grandmother will live before she passes but I don't think there would be a better place to see out her final years. The same could be said for my grandmother who passed. Her time at the care home was the best place for her and I cannot thank the staff enough
18 December 2025
I would not have wanted any other home to care for my mum. The staff were excellent, friendly, kind and professional.
Thank you to the whole team for everything you did to make such a difficult time bearable.
I would & have recommended Folkstone Care Centre.
09 December 2025
My mother has always received excellent care in the 18 months that she has been living at Folkestone Care Centre. The last month she has needed hospital treatment, and the staff have been wonderful in arranging this, providing excellent after-care and keeping the family very well informed. My mother
regularly comments on the lovely, caring attitude of the staff.
02 December 2025
This is the 3rd relation that has lived here and no one wants to live in care ho,e but if you have to this is one of the best. Visitors are always made welcome, parking is good and our uncle is well looked after & any medical issues are reported to us directly.
01 December 2025
With the exception of the food, which has been consistently poor, this has been a very positive experience for my dad and our family. All of the nurses, carers, cleaning, laundry & other staff have been pleasant and caring. I have always been confident that my dad was receiving the very best care.
Thank you for your care and diligence at such an important point in our lives.
26 November 2025
I have got two family members, an uncle and my mother, at this care home, and before them, my mother-in-law, who has passed. She was treated with so much care and compassion that I chose this home again for my mother. It is the best I have ever experienced; the care, cleanliness, and the staff are
top notch. I would recommend it to anyone who wants the best care for their family, as they go out of their way to accommodate your wishes.
18 November 2025
Fantastic level of care for our mum. Staff are always helpful and very approachable. Mum feels safe and secure.
04 November 2025
a fabulous caring environment, the staff go above and beyond beyond to be caring and helpful to both residents and family of residents.
exceptional range of activities to those willing or wanting to join in with them !
wide range of meals daily available , cleanliness is second to none ! decor
is relaxing and homily , the empathy and enthusiasm on different occasions shown to both residents and family members is admirable , no ask is too big , thank you so much for keeping my gma safe and happy !
17 October 2025
Mum has been at the care home for just over a year and we were apprehensive at the beginning mum at first didn't settle but within a couple of weeks she had with the help of all the brilliant staff we can not fault any of them they are all helpful and very caring to mum she is a quiet person does
not say a lot but they get her involved with the activities especially stephen who gets them all involved and always gets mum to join in her room is very well maintained and clean mum does not eat alot but they make sure she has enough and they encourage her to eat we are always informed if anything is concerning them about mum which is very much appreciated so overall we are very happy and have every confidence with all concerned thank you all.
17 October 2025
My dad has been a resident of Folkestone Care Centre for 6 months now.
I cannot fault the care and compassion he receives from all staff he is thriving.
The staff are friendly with all visitors and communicate with family members which is essential from all perspectives.
The planned activities
agenda is excellent along with entertaiment for the residents.
5* for this care home without a doubt.
15 October 2025
My husband has been in Folkestone Care Home for 4 months. He was very poorly when he arrived but after the care and support he has experienced there he is a different person. The staff - carers, nurses, domestics - all are amazing - and they care! Nothing is too much trouble and they go the extra
mile to support their residents and make them happy. The Wellbeing team are also amazing - they make sure the residents are stimulated and entertained - they all care very much about looking after the residents. My husband now regularly takes part in activities and feels part of the community. The building and garden areas are bright and attractive and are always spotlessly clean. I cannot fault the place - they have made such a difference to the lives of both of us and i will always be extremely appreciative.
12 August 2025
Since mum entered the Folkestone Care Centre, my life and hers have improved immeasurably. I am free, after 9 years of worry, from the stress of providing inadequate caring support at home. I know that Mum will get the best possible surveillance and care that when problems (often) occur, I will be
informed and consulted. Top marks to FCC!
01 August 2025
The staff are amazing. The place is beautiful and it's clean. Variety of activities.
29 July 2025
My mum has been here for some time now and is very happy and well cared for. All the staff at every level are well trained, friendly, helpful, caring and kind.
Nothing is too much trouble, from food to social activities and caring for physical needs and nursing care.
I am kept well informed and am
a regular visitor. I would score this home 10/10.
10 July 2025
We were impressed with how comfortable and welcoming this care centre was. All the staff we have encountered, without exception, have been friendly, welcoming, kind and very professional. My mother settled in quickly and easily here and loves it. Everyone has taken great care of her, and she is fond
of all the staff. We have nothing but praise for this excellent place, and we so enjoy visiting as it's so welcoming and the decor is of a high standard.
01 July 2025
My mother recently spent 3 1/2 months at Folkestone Care Centre after being diagnosed with terminal cancer. The home is beautiful, kept spotless and spacious, with a lovely view. The care staff work over and above to look after my lovely mum til her last day. They also supported me and my family
till her last day. A huge thank you to everyone there. I would recommend this place to anyone needing residential care.
26 May 2025
My aunt had periodic respite care, followed by 2 years of residential nursing care. At all times she was looked after by a caring, friendly staff - this included the welfare team, those who carried out the more mundane daily tasks, as well as the nursing staff. Liaison with her GP was very good on
the care centre's part.
14 April 2025
I will always be extremely grateful for the care my father received at Folkestone Care Home. Throughout his stay his stay he was treated with great kindness and dignity. Nothing was too much trouble. The staff at all levels were always courteous, kind and caring. I was always welcomed calmly and
kept informed of any issues. His room was beautifully decorated and spotlessly clean. I would have no hesitation in recommend this care centre.
Latest Reviews for Folkestone Care Centre
15 January 2026
The team provided excellent support, care and understanding to my mum following her discharge from hospital.
Many elderly ladies with dementia would have found it difficult to settle into the care home without the dedicated care staff and activity team who did their best to welcome her and
motivate her to the point she is now very settled.
14 January 2026
My husband is very well cared for. All the staff are kind and considerate. The housekeeping staff are excellent. His room and bathroom are always spotless. I visit every day and have had no reason to complain. The food is tasty, the entertainment is great. I was impressed by the caring night staff
when I stayed one night to be near my husband when he was seriously ill.
12 January 2026
Both my grandmothers have stayed here. One sadly passed away a few years ago and the other is in residence now. I can honestly say that every time I have been in to the building the staff are impeccable. The building is immaculate and I cannot at all complain in any way about how both my
grandmothers time at the care has been. I would 100% recommend the care home to anyone. Without sounding morbid I am aware that this will be the last place my grandmother will live before she passes but I don't think there would be a better place to see out her final years. The same could be said for my grandmother who passed. Her time at the care home was the best place for her and I cannot thank the staff enough
18 December 2025
I would not have wanted any other home to care for my mum. The staff were excellent, friendly, kind and professional.
Thank you to the whole team for everything you did to make such a difficult time bearable.
I would & have recommended Folkstone Care Centre.
09 December 2025
My mother has always received excellent care in the 18 months that she has been living at Folkestone Care Centre. The last month she has needed hospital treatment, and the staff have been wonderful in arranging this, providing excellent after-care and keeping the family very well informed. My mother
regularly comments on the lovely, caring attitude of the staff.
02 December 2025
This is the 3rd relation that has lived here and no one wants to live in care ho,e but if you have to this is one of the best. Visitors are always made welcome, parking is good and our uncle is well looked after & any medical issues are reported to us directly.
01 December 2025
With the exception of the food, which has been consistently poor, this has been a very positive experience for my dad and our family. All of the nurses, carers, cleaning, laundry & other staff have been pleasant and caring. I have always been confident that my dad was receiving the very best care.
Thank you for your care and diligence at such an important point in our lives.
26 November 2025
I have got two family members, an uncle and my mother, at this care home, and before them, my mother-in-law, who has passed. She was treated with so much care and compassion that I chose this home again for my mother. It is the best I have ever experienced; the care, cleanliness, and the staff are
top notch. I would recommend it to anyone who wants the best care for their family, as they go out of their way to accommodate your wishes.
18 November 2025
Fantastic level of care for our mum. Staff are always helpful and very approachable. Mum feels safe and secure.
04 November 2025
a fabulous caring environment, the staff go above and beyond beyond to be caring and helpful to both residents and family of residents.
exceptional range of activities to those willing or wanting to join in with them !
wide range of meals daily available , cleanliness is second to none ! decor
is relaxing and homily , the empathy and enthusiasm on different occasions shown to both residents and family members is admirable , no ask is too big , thank you so much for keeping my gma safe and happy !
17 October 2025
Mum has been at the care home for just over a year and we were apprehensive at the beginning mum at first didn't settle but within a couple of weeks she had with the help of all the brilliant staff we can not fault any of them they are all helpful and very caring to mum she is a quiet person does
not say a lot but they get her involved with the activities especially stephen who gets them all involved and always gets mum to join in her room is very well maintained and clean mum does not eat alot but they make sure she has enough and they encourage her to eat we are always informed if anything is concerning them about mum which is very much appreciated so overall we are very happy and have every confidence with all concerned thank you all.
17 October 2025
My dad has been a resident of Folkestone Care Centre for 6 months now.
I cannot fault the care and compassion he receives from all staff he is thriving.
The staff are friendly with all visitors and communicate with family members which is essential from all perspectives.
The planned activities
agenda is excellent along with entertaiment for the residents.
5* for this care home without a doubt.
15 October 2025
My husband has been in Folkestone Care Home for 4 months. He was very poorly when he arrived but after the care and support he has experienced there he is a different person. The staff - carers, nurses, domestics - all are amazing - and they care! Nothing is too much trouble and they go the extra
mile to support their residents and make them happy. The Wellbeing team are also amazing - they make sure the residents are stimulated and entertained - they all care very much about looking after the residents. My husband now regularly takes part in activities and feels part of the community. The building and garden areas are bright and attractive and are always spotlessly clean. I cannot fault the place - they have made such a difference to the lives of both of us and i will always be extremely appreciative.
12 August 2025
Since mum entered the Folkestone Care Centre, my life and hers have improved immeasurably. I am free, after 9 years of worry, from the stress of providing inadequate caring support at home. I know that Mum will get the best possible surveillance and care that when problems (often) occur, I will be
informed and consulted. Top marks to FCC!
01 August 2025
The staff are amazing. The place is beautiful and it's clean. Variety of activities.
29 July 2025
My mum has been here for some time now and is very happy and well cared for. All the staff at every level are well trained, friendly, helpful, caring and kind.
Nothing is too much trouble, from food to social activities and caring for physical needs and nursing care.
I am kept well informed and am
a regular visitor. I would score this home 10/10.
10 July 2025
We were impressed with how comfortable and welcoming this care centre was. All the staff we have encountered, without exception, have been friendly, welcoming, kind and very professional. My mother settled in quickly and easily here and loves it. Everyone has taken great care of her, and she is fond
of all the staff. We have nothing but praise for this excellent place, and we so enjoy visiting as it's so welcoming and the decor is of a high standard.
01 July 2025
My mother recently spent 3 1/2 months at Folkestone Care Centre after being diagnosed with terminal cancer. The home is beautiful, kept spotless and spacious, with a lovely view. The care staff work over and above to look after my lovely mum til her last day. They also supported me and my family
till her last day. A huge thank you to everyone there. I would recommend this place to anyone needing residential care.
26 May 2025
My aunt had periodic respite care, followed by 2 years of residential nursing care. At all times she was looked after by a caring, friendly staff - this included the welfare team, those who carried out the more mundane daily tasks, as well as the nursing staff. Liaison with her GP was very good on
the care centre's part.
14 April 2025
I will always be extremely grateful for the care my father received at Folkestone Care Home. Throughout his stay his stay he was treated with great kindness and dignity. Nothing was too much trouble. The staff at all levels were always courteous, kind and caring. I was always welcomed calmly and
kept informed of any issues. His room was beautifully decorated and spotlessly clean. I would have no hesitation in recommend this care centre.