Folkestone Care Centre

52-56 Shorncliffe Road, Folkestone CT20 2NB
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9.8 83 Reviews
  • Folkestone Care Centre, Folkestone
The Folkestone Care Centre offers high quality nursing care, specialist dementia care and residential care.

The home has modern features and staff do their utmost to improve, sustain and enhance their residents' quality of life.
Residents' independence, privacy and dignity are prioritised.

Each resident has a tailored care plan shaped around their individual needs. They can socialise in comfortable, warm, communal areas, which includes a cinema room, garden room and lounges.

Highly trained chefs offer residents a wide range of nutritious food, catering to specific dietary needs.
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Care Provided by Folkestone Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 110 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1576
  • Self-Funded Residential Dementia Care: from £1666
  • Self-Funded Nursing Care: from £1816
  • Self-Funded Nursing Dementia Care: from £1906
  • RESPITE Self-Funded Residential Care: from £1786
  • RESPITE Self-Funded Residential Dementia Care: from £1876
  • RESPITE Self-Funded Nursing Care: from £2026
  • RESPITE Self-Funded Nursing Dementia Care: from £2116

nursing fees plus FNC

These prices are only a guideline, please contact Folkestone Care Centre to find out the exact price for your requirements.

Contact Folkestone Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Folkestone Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Genevieve Rodrigues (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (110)
  • Single Rooms with Ensuite Wet Room (110)

Folkestone Care Centre Reviews (83)

9.8

Folkestone Care Centre has a Review Score of 9.8 (9.848) out of 10, based on 32 reviews in the last 2 years.
Over all time Folkestone Care Centre has 83 reviews.

Overall Experience
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Reviewer Connection to Folkestone Care Centre
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Total of 83, showing 1-20
Review from B G (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team provided excellent support, care and understanding to my mum following her discharge from hospital.
Many elderly ladies with dementia would have found it difficult to settle into the care home without the dedicated care staff and activity team who did their best to welcome her and motivate
her to the point she is now very settled.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for your comments, we are delighted that your mum has settled in so well to her new surroundings and are privileged you have chosen us for her new home.
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Review from Anna B (Wife of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very well cared for. All the staff are kind and considerate. The housekeeping staff are excellent. His room and bathroom are always spotless. I visit every day and have had no reason to complain. The food is tasty, the entertainment is great. I was impressed by the caring night staff when
I stayed one night to be near my husband when he was seriously ill.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for your kind comments which our care team swill be delighted to read.
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Review from Greg M (Grandson of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my grandmothers have stayed here. One sadly passed away a few years ago and the other is in residence now. I can honestly say that every time I have been in to the building the staff are impeccable. The building is immaculate and I cannot at all complain in any way about how both my grandmothers
time at the care has been. I would 100% recommend the care home to anyone. Without sounding morbid I am aware that this will be the last place my grandmother will live before she passes but I don't think there would be a better place to see out her final years. The same could be said for my grandmother who passed. Her time at the care home was the best place for her and I cannot thank the staff enough
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for your lovely comments. It has been, and is currently, our privilege to care for your grandmothers. We are honoured to be trusted with the care of your loved ones.
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Review from Sarah P (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would not have wanted any other home to care for my mum. The staff were excellent, friendly, kind and professional.
Thank you to the whole team for everything you did to make such a difficult time bearable.
I would & have recommended Folkstone Care Centre.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for your kind words, we are privileged to have been here to care for your mum and support the family.
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Review from A M (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has always received excellent care in the 18 months that she has been living at Folkestone Care Centre. The last month she has needed hospital treatment, and the staff have been wonderful in arranging this, providing excellent after-care and keeping the family very well informed. My mother
regularly comments on the lovely, caring attitude of the staff.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for such lovely comment. It's our privilege to care for your mother and support the wider family too. I'll pass your comments to our team.
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Review from D C (Nephew of Resident) assisted by family/friend published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the 3rd relation that has lived here and no one wants to live in care ho,e but if you have to this is one of the best. Visitors are always made welcome, parking is good and our uncle is well looked after & any medical issues are reported to us directly.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for your kind review and for entrusting you loved ones into our care.
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Review from Sally T (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
With the exception of the food, which has been consistently poor, this has been a very positive experience for my dad and our family. All of the nurses, carers, cleaning, laundry & other staff have been pleasant and caring. I have always been confident that my dad was receiving the very best care. Thank
you for your care and diligence at such an important point in our lives.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for your comments, we are pleased to have been able to provide reassurance for your family and your experience overall has been positive. We also thank you for bringing your thoughts on the food provided to our attention. We aim to offer a varied healthy menu and our in-house chef is always available to create menus to suit individual tastes and choices, we endeavour to ensure this is the case for all our lovely residents.
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Review from L C (Daughter of Resident) published on 26 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have got two family members, an uncle and my mother, at this care home, and before them, my mother-in-law, who has passed. She was treated with so much care and compassion that I chose this home again for my mother. It is the best I have ever experienced; the care, cleanliness, and the staff are top
notch. I would recommend it to anyone who wants the best care for their family, as they go out of their way to accommodate your wishes.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for entrusting your loved ones to our care. Our team will be delighted to read your comments, they take great pride in all they do to ensure the highest quality of care for everyone who becomes part or our Opus Care family.
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Review from C C (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic level of care for our mum. Staff are always helpful and very approachable. Mum feels safe and secure.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for taking the time to review our home. I'll pass your lovely comments onto our team.
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Review from Hannah M (Granddaughter of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
a fabulous caring environment, the staff go above and beyond beyond to be caring and helpful to both residents and family of residents.
exceptional range of activities to those willing or wanting to join in with them !
wide range of meals daily available , cleanliness is second to none ! decor is
relaxing and homily , the empathy and enthusiasm on different occasions shown to both residents and family members is admirable , no ask is too big , thank you so much for keeping my gma safe and happy !
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you so much for your lovely comments. Our team take great pride in all they do, and will be delighted to know your thoughts on the care we provide for all our wonderful residents.
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Review from Martyn G (Son of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at the care home for just over a year and we were apprehensive at the beginning mum at first didn't settle but within a couple of weeks she had with the help of all the brilliant staff we can not fault any of them they are all helpful and very caring to mum she is a quiet person does not
say a lot but they get her involved with the activities especially stephen who gets them all involved and always gets mum to join in her room is very well maintained and clean mum does not eat alot but they make sure she has enough and they encourage her to eat we are always informed if anything is concerning them about mum which is very much appreciated so overall we are very happy and have every confidence with all concerned thank you all.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you, we are delighted that your mum is settled and enjoying life with us here at Folkestone Care Centre. It is our privilege to care for her and support your family.
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Review from Michelle S (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident of Folkestone Care Centre for 6 months now.
I cannot fault the care and compassion he receives from all staff he is thriving.
The staff are friendly with all visitors and communicate with family members which is essential from all perspectives.
The planned activities agenda
is excellent along with entertaiment for the residents.
5* for this care home without a doubt.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for such lovely comments. It's a joy to see your dad thriving and to know your family are pleased with the care and wellbeing activities we offer.
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Review from Patricia M (Wife of Resident) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Folkestone Care Home for 4 months. He was very poorly when he arrived but after the care and support he has experienced there he is a different person. The staff - carers, nurses, domestics - all are amazing - and they care! Nothing is too much trouble and they go the extra mile
to support their residents and make them happy. The Wellbeing team are also amazing - they make sure the residents are stimulated and entertained - they all care very much about looking after the residents. My husband now regularly takes part in activities and feels part of the community. The building and garden areas are bright and attractive and are always spotlessly clean. I cannot fault the place - they have made such a difference to the lives of both of us and i will always be extremely appreciative.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for your lovely comments, we are delighted to provide care and support for your husband and allow your both your lives to be more relaxed again.
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Review from J C (Son of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since mum entered the Folkestone Care Centre, my life and hers have improved immeasurably. I am free, after 9 years of worry, from the stress of providing inadequate caring support at home. I know that Mum will get the best possible surveillance and care that when problems (often) occur, I will be informed
and consulted. Top marks to FCC!
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you, it's our privilege to care for your mum and we understand that it's important support family through any troubled times. We are here to offer peace of mind and a home from home for your loved one.
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Review from P B (Friend of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing. The place is beautiful and it's clean. Variety of activities.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for your lovely review. We are always delighted to receive feedback and share it with our team.
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Review from Patricia L (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for some time now and is very happy and well cared for. All the staff at every level are well trained, friendly, helpful, caring and kind.
Nothing is too much trouble, from food to social activities and caring for physical needs and nursing care.
I am kept well informed and am
a regular visitor. I would score this home 10/10.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for taking time to write your review, I'll share your lovely comments with our team.
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Review from Isabelle D (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were impressed with how comfortable and welcoming this care centre was. All the staff we have encountered, without exception, have been friendly, welcoming, kind and very professional. My mother settled in quickly and easily here and loves it. Everyone has taken great care of her, and she is fond
of all the staff. We have nothing but praise for this excellent place, and we so enjoy visiting as it's so welcoming and the decor is of a high standard.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you, we are delighted that your mother has settled in with us here at Folkestone. I'll share your comments with our team, they take great pride in all they do, and your feedback will mean a great deal.
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Review from Helen F (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother recently spent 3 1/2 months at Folkestone Care Centre after being diagnosed with terminal cancer. The home is beautiful, kept spotless and spacious, with a lovely view. The care staff work over and above to look after my lovely mum til her last day. They also supported me and my family till
her last day. A huge thank you to everyone there. I would recommend this place to anyone needing residential care.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for such kind words, it has been our privilege to care for your wonderful mum, she will be sadly missed by all the care team here at Folkestone.
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Review from J M (Nephew of Resident) published on 26 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt had periodic respite care, followed by 2 years of residential nursing care. At all times she was looked after by a caring, friendly staff - this included the welfare team, those who carried out the more mundane daily tasks, as well as the nursing staff. Liaison with her GP was very good on the
care centre's part.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for your kind words which I'll share with our care team. It has been our privilege to care for your aunt.
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Review from A S (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I will always be extremely grateful for the care my father received at Folkestone Care Home. Throughout his stay his stay he was treated with great kindness and dignity. Nothing was too much trouble. The staff at all levels were always courteous, kind and caring. I was always welcomed calmly and kept
informed of any issues. His room was beautifully decorated and spotlessly clean. I would have no hesitation in recommend this care centre.
Reply from Julie Ness, Marketing at Folkestone Care CentreThank you for taking the time to write your review. I'll share your comments with our team, who take great pride in all they do and will value your appreciation.
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Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Folkestone Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Folkestone Care Centre is calculated as follows: ( (332 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 382 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Folkestone Care Centre is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 14 Jan 2026

We have beds available in selected suites, please contact us for the latest information

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Awards / Recognitions (2)

Meet the Team (1)

Genevieve

Genevieve Rodrigues

Job Title: Manager Joined: 2018

I am passionate about supporting residents to live well, feel valued and thrive. My focus is to deliver exceptional care and create a wonderful place to call home.


I have 12 years experience of commissioning and managing high quality nursing care facilities throughout the industry. My business leadership qualifications and experience brought me to join Opus Care in 2018 as this environment enables me to balance my skills and my desire to ensure that the happiness of elderly residents is at the heart of all we do.


Opus Care holds a unique position in Kent, established by medical professionals to create the best quality nursing facility within a stunning, luxury environment.


It is a privilege to work alongside a compassionate, talented and devoted team. Spending time with our communities of happy, settled residents and speaking with reassured families always makes going the extra mile worthwhile.

Frequently Asked Questions about Folkestone Care Centre

What types of Care is Folkestone Care Centre registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Folkestone Care Centre have?

There are 110 Single Rooms.

What are the Facilities & Services at Folkestone Care Centre?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Folkestone Care Centre to the centre of Folkestone?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Folkestone Care Centre to verify any information. View our terms and conditions. Folkestone Care Centre has an Enhanced Service - more info.