Folkestone Care Centre

In summary, I can honestly say professional party organisers could do no better. The staff simply amazing

All staff both clinical, admin & support are friendly helpful & do a good job. The care has been exemplary & I have no complaints. I have been a registered nurse for 42 years & have seen care of the elderly in many settings over the years. Folkestone Care Centre is how it should be done. My father is EoL & despite it being very distressing to see him deteriorate & I'm grateful that he is very comfortable & being well looked after. I have got to know the staff very well I visit every day & they have been very kind to me in what is an upsetting time. Thank you.

Our experience of your care home is excellent. There are plenty of things my mother could be involved in, however she chooses not to join in. We celebrated her 100th birthday last Saturday. The care home were so helpful, even making her a birthday cake.

I am very pleased that this is the care home that I have chosen for my partner.

The food was varied, but was a little too carbohydrate.

Wendy is certainly very happy here.

Many elderly ladies with dementia would have found it difficult to settle into the care home without the dedicated care staff and activity team who did their best to welcome her and motivate her to the point she is now very settled.

My husband is very well cared for. All the staff are kind and considerate. The housekeeping staff are excellent. His room and bathroom are always spotless. I visit every day and have had no reason to complain. The food is tasty, the entertainment is great. I was impressed by the caring night staff when I stayed one night to be near my husband when he was seriously ill.

Both my grandmothers have stayed here. One sadly passed away a few years ago and the other is in residence now. I can honestly say that every time I have been in to the building the staff are impeccable. The building is immaculate and I cannot at all complain in any way about how both my grandmothers time at the care has been. I would 100% recommend the care home to anyone. Without sounding morbid I am aware that this will be the last place my grandmother will live before she passes but I don't think there would be a better place to see out her final years. The same could be said for my grandmother who passed. Her time at the care home was the best place for her and I cannot thank the staff enough

I would & have recommended Folkstone Care Centre.

My mother has always received excellent care in the 18 months that she has been living at Folkestone Care Centre. The last month she has needed hospital treatment, and the staff have been wonderful in arranging this, providing excellent after-care and keeping the family very well informed. My mother regularly comments on the lovely, caring attitude of the staff.

This is the 3rd relation that has lived here and no one wants to live in care ho,e but if you have to this is one of the best. Visitors are always made welcome, parking is good and our uncle is well looked after & any medical issues are reported to us directly.

With the exception of the food, which has been consistently poor, this has been a very positive experience for my dad and our family. All of the nurses, carers, cleaning, laundry & other staff have been pleasant and caring. I have always been confident that my dad was receiving the very best care. Thank you for your care and diligence at such an important point in our lives.

I have got two family members, an uncle and my mother, at this care home, and before them, my mother-in-law, who has passed. She was treated with so much care and compassion that I chose this home again for my mother. It is the best I have ever experienced; the care, cleanliness, and the staff are top notch. I would recommend it to anyone who wants the best care for their family, as they go out of their way to accommodate your wishes.

Fantastic level of care for our mum. Staff are always helpful and very approachable. Mum feels safe and secure.

wide range of meals daily available , cleanliness is second to none ! decor is relaxing and homily , the empathy and enthusiasm on different occasions shown to both residents and family members is admirable , no ask is too big , thank you so much for keeping my gma safe and happy !

Mum has been at the care home for just over a year and we were apprehensive at the beginning mum at first didn't settle but within a couple of weeks she had with the help of all the brilliant staff we can not fault any of them they are all helpful and very caring to mum she is a quiet person does not say a lot but they get her involved with the activities especially stephen who gets them all involved and always gets mum to join in her room is very well maintained and clean mum does not eat alot but they make sure she has enough and they encourage her to eat we are always informed if anything is concerning them about mum which is very much appreciated so overall we are very happy and have every confidence with all concerned thank you all.

5* for this care home without a doubt.

My husband has been in Folkestone Care Home for 4 months. He was very poorly when he arrived but after the care and support he has experienced there he is a different person. The staff - carers, nurses, domestics - all are amazing - and they care! Nothing is too much trouble and they go the extra mile to support their residents and make them happy. The Wellbeing team are also amazing - they make sure the residents are stimulated and entertained - they all care very much about looking after the residents. My husband now regularly takes part in activities and feels part of the community. The building and garden areas are bright and attractive and are always spotlessly clean. I cannot fault the place - they have made such a difference to the lives of both of us and i will always be extremely appreciative.

Since mum entered the Folkestone Care Centre, my life and hers have improved immeasurably. I am free, after 9 years of worry, from the stress of providing inadequate caring support at home. I know that Mum will get the best possible surveillance and care that when problems (often) occur, I will be informed and consulted. Top marks to FCC!