
the care, friendship and compassion shown were very comforting for them and myselfA O(Son of Resident/Service User)

A truly excellent experience.Ann B(Regular Volunteer)

I cannot fault any of the staff who were so kind, friendly and helpful, wY H(Respite Resident/Service User)

the care, friendship and compassion shown were very comforting for them and myselfA O(Son of Resident/Service User)

A truly excellent experience.Ann B(Regular Volunteer)

I cannot fault any of the staff who were so kind, friendly and helpful, wY H(Respite Resident/Service User)

The Folkestone Care Centre offers high quality nursing care, specialist dementia care and residential care.
The home has modern features and staff do their utmost to improve, sustain and enhance their residents' quality of life.
Residents' independence, privacy and dignity are prioritised.
Each resident has a tailored care plan shaped around their individual needs. They can socialise in comfortable, warm, communal areas, which includes a cinema room, garden room and lounges.
Highly trained chefs offer residents a wide range of nutritious food, catering to specific dietary needs.
Care Provided by Folkestone Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 110 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
nursing fees plus FNC
The price(s) shown are provided by the care home. Contact Folkestone Care Centre for full pricing details and T&Cs.
Contact Folkestone Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Opus Care Ltd
- Private Owned
Person in charge
- Genevieve Rodrigues (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
Room Information
- Single Rooms (110)
- Single Rooms with ensuite Wet Room (110)
Folkestone Care Centre Reviews (88)
Folkestone Care Centre has a Review Score of 9.8 (9.829) out of 10, based on 31 reviews in the last 2 years.
Over all time Folkestone Care Centre has 88 reviews.
Nothing is too much trouble, from food to social activities and caring for physical needs and nursing care.
I am kept well informed and am a regular visitor. I would score this home 10/10.
Thank you for taking time to write your review, I'll share your lovely comments with our team.
We were impressed with how comfortable and welcoming this care centre was. All the staff we have encountered, without exception, have been friendly, welcoming, kind and very professional. My mother settled in quickly and easily here and loves it. Everyone has taken great care of her, and she is fond of all the staff. We have nothing but praise for this excellent place, and we so enjoy visiting as it's so welcoming and the decor is of a high standard.
Thank you, we are delighted that your mother has settled in with us here at Folkestone. I'll share your comments with our team, they take great pride in all they do, and your feedback will mean a great deal.
My mother recently spent 3 1/2 months at Folkestone Care Centre after being diagnosed with terminal cancer. The home is beautiful, kept spotless and spacious, with a lovely view. The care staff work over and above to look after my lovely mum til her last day. They also supported me and my family till her last day. A huge thank you to everyone there. I would recommend this place to anyone needing residential care.
Thank you for such kind words, it has been our privilege to care for your wonderful mum, she will be sadly missed by all the care team here at Folkestone.
My aunt had periodic respite care, followed by 2 years of residential nursing care. At all times she was looked after by a caring, friendly staff - this included the welfare team, those who carried out the more mundane daily tasks, as well as the nursing staff. Liaison with her GP was very good on the care centre's part.
Thank you for your kind words which I'll share with our care team. It has been our privilege to care for your aunt.
I will always be extremely grateful for the care my father received at Folkestone Care Home. Throughout his stay his stay he was treated with great kindness and dignity. Nothing was too much trouble. The staff at all levels were always courteous, kind and caring. I was always welcomed calmly and kept informed of any issues. His room was beautifully decorated and spotlessly clean. I would have no hesitation in recommend this care centre.
Thank you for taking the time to write your review. I'll share your comments with our team, who take great pride in all they do and will value your appreciation.
As a family we could not have asked for a better standard of care. My father-in-law was treated with respect, kindness and consideration throughout. Every single person went above and beyond what was expected of them. Thank you.
Thank you for your kind comments, it has been a joy and a privilege to care for your father-in-law. Our team take much pride in all they do and it will mean a great deal to read your lovely review. Thank you again.
Folkestone Care Centre is extremely friendly and professional. The staff are both polite and hardworking and make both mum's and my experience at the centre very comfortable. Mum's room is always very clean well maintained and homely. Communicating with staff at all levels is easy and they keep me informed of all situations concerning mum. The food is good and the hospitality towards visitors is exceptional too. Considering the nature of care and numbers involved an excellent family experience is maintained.
Thank you for your kind words, our team will all be delighted to read your comments. They all take great pride in the care and support we offer.
All the staff are very friendly and approachable. The residents are all well cared for with kindness and understanding. I was very impressed when I witnessed an emergency drill taking place everyone reacted with speed and efficiency and without panic.
Thank you, I'll share your comments with our team. They all take great pride in all they do.
My father is currently residing at Folkestone Care Centre, he has been there since May, I have always found the home to be extremely clean, in every area, and the staff always make me feel welcome when I arrive to visit, nothing is too much trouble. There are plenty of activities for the residents and we have been to the family events such as the BBQ. Looking forward to the Christmas Lunch.
Thank you, its our privilege to look after your father. Our Christmas lunch is always a highlight, we hope you have a very special time together.
The Care Centre is always well run and my mum is very well looked after and my mum is so happy here. There are always activities going on. We went to the Macmillan Coffee Morning and we all had a good time which raised a lot of money. I would like to thank the staff very much.
Thank you, I'll pass your lovely comments onto our team.
A fabulous event to raise funds for Macmillan, beautiful cakes and tray bakes, are truly delicious. An inclusive event provided by the well-being team and staff for residents, families, and carers all welcome. Loved the warm and friendly atmosphere on a cold September day. Thank you.
Thank you, we raised over 350 thanks to the amazing support from staff, families and friends.
I came to Folkstone Care Centre for respite care after twelve days in hospital following an infection and a fall which resulted in a loss of mobility and balance. Initially, I came for two weeks but quickly extended to four and then later a fifth week. The staff have been supportive encouraging and helpful in every way. The assistance with and attention to personal care morning and evening was very good. The food was enjoyable and nutritious and I met other residents in the dining room The overall atmosphere was that of warmth and friendliness with the informality underpinned with orderliness and organisation.
Thank you for your comments we're pleased to have played a part in supporting your recovery and we're always here should you need any help in the future.
Once I knew my mum was going into a care home I made sure I visited it first. My first reaction was this is such a lovely place for my mum to stay The management were lovely to speak to before my mum was admitted here. Since being in the care home for almost a year now my mum's care has been second to none from all the staff nurses care assistants to the therapy staff. She is always treated with dignity. The catering has all been wonderful the food is always served hot. The reception staff are always happy to help with any enquiries. She looks forward to the variety of entertainment they have here. I am happy knowing that my mum is in safe hands here and she is well looked after. The care home is always spotlessly clean and smells clean too. I visit my mum regularly and the staff are always smiling and saying "Hello" or "Good morning" no matter how busy they are.
Thank you, your kind words will be much appreciated by the whole team. We are delighted to care for your mum, and are pleased she has happily settled into our Opus Care family.
This is a top-class establishment. I was there in respite care for twenty weeks. An abundance of staff: administrators, nurses, carers, laundresses, cleaners, hairdressers, chefs and restaurant hosts, a well-being team, maintenance crew and receptionists. Doctors are always ready to attend the home and any hospital visits are immediately arranged. Dining areas are excellent and staff always on hand to fulfil a request. Food is good, especially Sunday roast; beef, chicken, turkey, gammon or pork(belly) and vegetables galore. Not to be missed. Spacious rooms, well-lit, heated, hot and cold water, en-suite washroom, exceptional beds and cleaned daily. Vast lounges to relax and entertain. A happy place where those who have lived a full life can receive kind and thoughtful care from staff always attentive to the needs of the residents, most obviously those well-aged and often vulnerable individuals. I felt it was too posh for me, but nevertheless, actually enjoyed my stay there for here is the companionship of other residents and staff forever ready to listen and communicate with one. There is also a small garden which any resident is welcome to benefit from. No one should hesitate in accepting a place in this modern, excellently positioned home, on a broad avenue surrounded by mostly spacious detached homes. There are occasions for entertainment; regular bingo sessions with prizes, musical performances and talks from knowledgeable speakers. Daily exercise classes are given by qualified and enthusiastic trainers, creative activities and times for board games. Church services are communally undertaken. No stone is left unturned in the quest to make residents' lives peaceful and comfortable both day and night. Visitors are encouraged at all times. To recap, no family need look no further than here for constant, unstinting care than at Folkestone Care Centre.
Thank you for your kind comments. We're delighted you enjoyed your stay with us and hope you'll keep in touch. I'll pass your comments on to the team.
She is extremely happy with the friends that she has made and enjoys sitting in the lounge with two particular friends that she has made.
Being an active knitter she has restarted this activity with purpose again since living at Folkestone Care Centre.
She has many personal items in her room which allows her to feel more comfortable and settled.
Find the staff to be friendly to both Mum and the family and always welcome the grandchildren. We bring one particular great-grandchild to visit and a few select friends of Mum's also enjoy seeing her when she visits and look forward to the visits.
Thank you, we are delighted that your mum has settled so well and very much look forward to your visits with grandchildren and great-grandchild too.
We have been able to fill her room with so many of her personal things, it's like her living room.
The staff are so sensitive to the resident's needs and make visitors so welcoming. She has her own hairdresser and now makes her appointment the last of the day as she loves to sit and talk to everyone.
When we take Mum out there is never a rush or a time limit when she has to be back.
The home and staff are a level above anything we looked at and believe other homes should be measured against the standards they have set.
Thank you, we are delighted that your mum has settled in so well. Our team are all proud of the quality of care that we offer and understand that it can be the small touches that can make all the difference. Your lovely comments will be passed to the team,
The staff take the time to chat with the residents, listening to their stories and getting to know them, also sharing experiences of their own families which makes this a wonderful way to encourage a relaxed, homely atmosphere for everyone and gives a sense of belonging that is important.
I have come to realise that this is the norm here and that all the staff are key to this exceptional service. They treat everyone with respect and dignity ensuring that each person's needs are met but more than this they truly care and are doing their best to make it a home from home for the residents.
Thank you for going to the trouble to review us. It is lovely to hear your kind words and to be able to relay to the staff how very much they are appreciated. Thank you again we look forward to welcoming you on your next visit.
Seems a very happy place. Lots of smiling staff and very comfortable.
Thank you for your lovely review. I'll pass your comments onto the team.
The number I was quoted for my wife's two week stay at the care home was £1,200 per week, i.e. £2,400. There would be an additional charge for any extras. As far as I am aware, these amounted to the services of a chiropodist, the cost of which would seem unlikely to increase the bill by £500. My wife has mobility problems and spends most of her awake time with her head in a book. The care home was chosen to allow her to meet people, take part in the various activities, particularly the singing. My wife is a trained vocalist and has played all the leading roles in the Gilbert and Sullivan operettas. She would have loved the opportunity to sing again. Not once was she invited to join the singing group. She loves films, not once was she shown the dedicated cinema area and apart from two brief spells in the garden, spent most of the time with her head in a book for the entire two weeks. The care home supervision should have been more alert to her situation and got her more involved in the home's activities. In view of these failings, I feel that the care home should make some significant reduction in the overall costs of her stay.
Our agreement, ahead of welcoming your wife to our home, was for £1450 per week, no extras have been charged and we can reassure you...
My mother and father were in Folkestone Care Centre for just over a year and for six months respectively. During the time they were there, the care, friendship and compassion shown were very comforting for them and myself. The family were considered in decision-making throughout the stay. All in all, excellent care was given during their stay.
Thank you, it has been our privilege to care for your mother and father. We'll pass your kind comments to our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (1)
- 20 Jan 2026
We were delighted to be chosen to be part of a pilot project which encourages skill sharing through a nursing shadowing experience with the frailty specialists at QEQM Hospital. It...
- 25 Nov 2025
We are proud to be sponsors of the Folkestone Coastal 10k. Look out for our team members taking part on 31st May 2026. Please come along and give us a...
- 25 Nov 2025
We are delighted to have joined the Folkestone Rotarians in support of their community initiatives. Regular meetings and volunteering at local events have offered a great opportunity for us to...
- 18 Sep 2026Organiser: Folkestone Care Centre
Awards / Recognitions (2)
- 01 Nov 2025Recipient: Folkestone Care Centre
- 01 Jul 2025Recipient: Folkestone Care Centre
Meet the Team (6)

I am passionate about supporting residents to live well, feel valued and thrive. My focus is to deliver exceptional care and create a wonderful place to call home.
I have 12 years experience of commissioning and managing high quality nursing care facilities throughout the industry. My business leadership qualifications and experience brought me to join Opus Care in 2018 as this environment enables me to balance my skills and my desire to ensure that the happiness of elderly residents is at the heart of all we do.
Opus Care holds a unique position in Kent, established by medical professionals to create the best quality nursing facility within a stunning, luxury environment.
It is a privilege to work alongside a compassionate, talented and devoted team. Spending time with our communities of happy, settled residents and speaking with reassured families always makes going the extra mile worthwhile.

Renowned for her unwavering commitment to clinical excellence, Indu has successfully steered many reputed care services through rigorous CQC inspections with Outstanding rating outcomes, raised care standards, and led transformative quality improvement programmes. Indu’s reputation as an innovative leader is further underscored by her creative intergenerational care initiative and this pioneering model, celebrated nationally, and featured in publications including the Daily Mail, has been acclaimed for its profound social impact and its ability to bridge generations through shared care.
Currently, Indu is extending her leadership journey through a Level 7 HR- Senior People Professional Apprentice. This academic pursuit reflects her vision for strategic leadership, workforce development, and the cultivation of resilient healthcare systems. Her professional affiliations include the Royal College of Nursing, the Society of Tissue Viability, Gold Standards Framework, Dementia Friends organisation and the Kent Acquired Brain Injury Forum.

Petko is a values-driven leader and people strategist with more than 15 years’ experience across health and social care, specialising in dementia care, team leadership and cultural transformation. At OPUSCARE, he shapes strategic workforce and care practices, leading initiatives focused on leadership mentoring, equality and inclusive team development. Widely recognised for his reflective and empowering leadership style, he is committed to building psychologically safe, high-performing teams where both residents and colleagues feel valued and supported. Alongside his leadership role, Petko is currently completing a Level 7 Senior People Professional apprenticeship and is working towards Chartered Fellow status with the CIPD.
Petko has overseen service improvements and care quality developments, embedding structured quality frameworks and people-centred initiatives that enhance team wellbeing and the lived experience of residents. He is the architect of OPUSCARE’s Trainee Community Leads programme, a leadership pathway designed to nurture internal talent, strengthen operational capability and align values-based behaviours with outstanding care delivery. Drawing on coaching, mentoring and organisational behaviour theory, he supports teams to navigate change, strengthen inspection readiness and embed reflective supervision into everyday practice. At the heart of his work lies a deep commitment to equity, dignity and excellence in dementia care, underpinned by his belief that exceptional care is achieved when curiosity, kindness and strategic leadership come together to help people truly thrive.

As Compliance Lead at Opus Care Limited, Daniela brings over a decade of experience within the health and social care sector, having begun her career in 2013 and steadily progressed through a variety of roles across both residential and nursing care settings.
Since stepping into the Compliance Lead role in 2019, Daniela has been instrumental in supporting high standards of care, ensuring regulatory compliance, and promoting best practice across services. With a strong background in management, she developed a comprehensive understanding of operational challenges and quality assurance within care environments.Her hands-on experience across care settings, combined with a commitment to continuous improvement, enables her to effectively guide teams, uphold compliance standards, and contribute to the delivery of safe, person-centred care.

As Wellbeing Lead, Tina has been involved with developing and implementing our enhanced wellbeing planners, ensuring activities are purposeful, inclusive, and tailored to each resident’s life history, preferences, and abilities. Her approach supports engagement, independence, and a strong sense of identity, embedding wellbeing into everyday care.
Tina’s leadership has contributed to achieving the Gold Standard Dementia Accreditation at Folkestone Care Centre, reflecting her commitment to excellence in social engagement for our service users and best practice.
She is recognised for fostering a warm, inclusive environment where residents feel valued, connected, and supported, demonstrating Opus Care’s commitment to being Caring, Responsive, and Well-led.

David works closely with his Head Chefs and trusted suppliers to deliver fresh, well-balanced, and beautifully presented meals, with a strong focus on choice, seasonality, and quality ingredients. His leadership ensures that dining is not only nutritious, but also something residents genuinely look forward to each day.
At the heart of David’s approach is a commitment to truly knowing each resident. He takes pride in creating personalised menus that reflect individual tastes, preferences, and dietary needs—ensuring every meal feels familiar, enjoyable, and meaningful.
Known for his warm personality and engaging presence, David plays an active role in celebrations, themed dining experiences, and special occasions, helping to create a welcoming, vibrant atmosphere where food brings people together.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Folkestone Care Centre to verify any information. View our terms and conditions. Folkestone Care Centre has an Enhanced Service -more info.