
the care, friendship and compassion shown were very comforting for them and myselfA O(Son of Resident/Service User)

A truly excellent experience.Ann B(Regular Volunteer)

I cannot fault any of the staff who were so kind, friendly and helpful, wY H(Respite Resident/Service User)

the care, friendship and compassion shown were very comforting for them and myselfA O(Son of Resident/Service User)

A truly excellent experience.Ann B(Regular Volunteer)

I cannot fault any of the staff who were so kind, friendly and helpful, wY H(Respite Resident/Service User)

The Folkestone Care Centre offers high quality nursing care, specialist dementia care and residential care.
The home has modern features and staff do their utmost to improve, sustain and enhance their residents' quality of life.
Residents' independence, privacy and dignity are prioritised.
Each resident has a tailored care plan shaped around their individual needs. They can socialise in comfortable, warm, communal areas, which includes a cinema room, garden room and lounges.
Highly trained chefs offer residents a wide range of nutritious food, catering to specific dietary needs.
Care Provided by Folkestone Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 110 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
nursing fees plus FNC
The price(s) shown are provided by the care home. Contact Folkestone Care Centre for full pricing details and T&Cs.
Contact Folkestone Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Opus Care Ltd
- Private Owned
Person in charge
- Genevieve Rodrigues (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
Room Information
- Single Rooms (110)
- Single Rooms with ensuite Wet Room (110)
Folkestone Care Centre Reviews (88)
Folkestone Care Centre has a Review Score of 9.8 (9.829) out of 10, based on 31 reviews in the last 2 years.
Over all time Folkestone Care Centre has 88 reviews.
When I first visited, it put me in mind of a five-star hotel, classy, roomy, brilliant facilities and spacious en-suite rooms.
It is certainly a place I would love to stay when my time comes. The residents have various activities to do each day and regular visiting singers.
A truly excellent experience.
We are always delighted to see you and Rolo. Your visits are a real highlight, thank you both for bringing smiles to all our faces every week.
The two weeks went very quickly, and I hope to return when the second knee is replaced. I tried to stay independent, but it was nice not to worry about cooking or any help needed.
Thank you to all the wonderful staff.
We are delighted to have aided your recovery. Thank you for sharing your views; we hope to be of assistance again in the future.
A close friend spent only a few months in the Folkestone Care Centre as sadly her life came to an end after a fall. Her time being cared for by the home was special. She was treated with respect, and with dignity, and with some members of staff with affection. My visits to my friend were a pleasure to be able to share tea and cakes as we did in the past was important to both of us. I highly recommend the Folkstone Care Centre.
We are pleased to have made your friends stay with us a comfortable and happy time and its lovely to know that your visits together continued to be special.
Very happy
We are so pleased that your mum has settled in so well. Thank you for taking the time to review us. All the staff will be pleased to read your kind words. Many thanks.
My mother-in-law has been a resident for two years and has been well cared for with all her needs met. Staff are understanding, patient and caring. The family have never known Mum to be so happy in her environment. Yesterday we attended a barbeque in the garden and this event confirmed to the family how happy and well cared for Mum is. We couldn't imagine another home that could be better than Folkestone Care Centre.
Thank you for such kind words, we are so pleased that your mother-in-law is so happy in our home. It's our privilege to care for her.
Having only recently visited three times we were very happy with how we were greeted, the staff were all so kind and our friend is so much happier there. Nothing seems too much trouble to ask for help. We are amazing how much time is spent with the people in residence and the activities they are encouraged to join in. We have no worries our friend is well cared for.
Thank you - we're delighted that your friend is happy in our care and that you are enjoying your visits to our home. Our staff will be pleased to hear your feedback, thank you again.
The wellness team arranged a lovely lunch at the Clifton Hotel. This was very well organised and allowed residents to spend time with their families. The wellness team also arranged other various activities in the lead-up to Christmas including a Christman Party.
Thank you, our team will be delighted to hear that you enjoyed the Christmas activities. I'll pass on your kind comments.
My father has recently passed away. For the last three years, he was cared for on the dementia Radnor at Folkestone Care Centre. He was looked after with great dignity, and extreme care and very well looked after. The staff are amazing and make you feel very welcome. We would like to thank them all for their care and the way they gave my dad the extreme care he needed, right up to the very end.
Thank you for such lovely comments, your father was a much loved member of our Opus family having been with us since we opened, he will be greatly missed. Our heartfelt condolences at this sad time. We hope to welcome you and your lovely family back to visit us in the future so we can reminisce on the happy times we all spent together.
My mother has been at Folkestone Care Centre since July 2020. She has been looked after well through a variety of situations, both relating to Covid and her own changing health. The staff here helped her a great deal.
Thank you, it's our pleasure to care for your mother. Our staff will be delighted to read your comments.
Wonderful two weeks of respite, staff very friendly and helpful. I was very worried as this was my first visit but I was made very welcomed and introduced to the other residents. Will go back again for respite if the need arises. Keep up the excellent work ladies and gents.
Thank you for your kind words, we will be delighted to see you again. Please visit us any time.
Helpful, friends, caring, devotes to their profession.
Thank you for your kind words, it's a privilege to care for your loved one.
Very well run, beautifully cleaned, loved cared for garden, all the staff are helpful and kind. Lovely meals, enjoyable activities, Jubilee celebration were great.
Thank you for your lovely comments. Our team will be delighted to hear your feedback.
The only problem I have is with contacting on the phone. Trying to book visits, no reception at weekends. I understand there is a problem with the phone lines.
Thank you for your review, we're delighted you are pleased with the care service we provide. We also appreciate your feedback on contacting the home by phone, particularly over the weekends and we are actively looking into ways to improve this.
The staff were very helpful, polite and very caring towards my father. The care home cleanliness was immaculate.
Thank you for providing such a shining review. We are delighted that you have entrusted us with their care.
I think Folkestone Care home is outstanding; they are kind, caring and thoughtful towards the patients and families. I would recommend this to anyone and am so pleased with the time put into my grandad and grandma. Absolutely amazing. Massive credit to all the hard-working carers! 10/10,
Thank you for providing your feedback. Our team will be so pleased to read your comments, we are privileged to look after them and welcome all the family.
Mum was moved into the care home from another care home that I was not happy with. After the initial period of adjustment, Mum started to look so much brighter and was so complimentary about the Staff and her surroundings. Her room was bright and beautifully furnished with a lovely ensuite bathroom. Her meals were of a very high standard and the resident's dining room and lounge are very welcoming. All of the staff have been so very kind and polite and any concerns I have raised have been dealt with promptly. I would have no hesitation in recommending this care home.
Thank you for taking the time to provide your feedback. The care team, wellbeing team, kitchen team and indeed all our staff will be delighted to read your comments.
Not having a basic small television in place in the bedrooms seems out of modern times. A choice of blankets or a duvet was offered in a telephone conversation, a client was chosen. but the care centre did not stock them. We supplied our own as that is what my husband used at home. Otherwise, as a caring family we are very pleased we used Folkstone Care Centre.
Thank you for taking the time to provide your review, we're pleased you were very happy with the care that we provide. Regarding TVs we find that residents prefer to bring their own which they are familiar with but we would happily supply a spare TV if one is available. Concerning the bed linen -...
Moving mum from another care home was a really difficult decision, but I am glad that we did. The home is well set out, and the staff have been brilliant with mum. Although there was a period of settling in to be done, this has happened and now mum seems happier. Unfortunately mum still has days of being bored, but that is mostly due to her having difficulty making friends. Once all the entertainment is back I am hoping she will mix more with the residents and start to feel happier. The staff are always very polite and make you feel welcome. Would certainly recommend this home for your older relatives.
Thank you for your kind comments, the team will be delighted to hear that you are pleased with how your mum is settling in. Our wellbeing team have lots of activities planned over coming weeks and months which should help her connect with other residents and find companionship which is so valuable. It's a pleasure to look after your mum and we welcome you all to our extended family.
Mum was moved into care once it became impossible for the family to continue caring for her at home. Having used the home before for my grandmother, I had no hesitation in trusting them to look after Mum. The staff are always kind and caring, and nothing is too much trouble. Rooms are fantastic, as are the facilities, although Mum is unable to sadly participate in the activities. Definitely 5-star.
Thank you for sharing such wonderful feedback and for entrusting your loved ones into our care. Our team will be delighted to hear your kind words.
My experience with the above-mentioned care home has always been very good. The staff are always very professional, and nothing is too much trouble. Mum went into the home in April, originally as respite as she suffers from Alzheimer's, but we realised very quickly that she was in the best place, sadly in October she suffered a stroke and has now been moved to the nursing ward as she is now bed-bound. The staff are very patient with her, as it can take a while for her to eat her meals, and she is always very clean and well presented when we go to visit.
Thank you, it's a pleasure to care for and support your mum. It means so much to the team to hear your kind words as we continually strive to offer the best care and companionship to our lovely residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (1)
- 20 Jan 2026
We were delighted to be chosen to be part of a pilot project which encourages skill sharing through a nursing shadowing experience with the frailty specialists at QEQM Hospital. It...
- 25 Nov 2025
We are proud to be sponsors of the Folkestone Coastal 10k. Look out for our team members taking part on 31st May 2026. Please come along and give us a...
- 25 Nov 2025
We are delighted to have joined the Folkestone Rotarians in support of their community initiatives. Regular meetings and volunteering at local events have offered a great opportunity for us to...
- 18 Sep 2026Organiser: Folkestone Care Centre
Awards / Recognitions (2)
- 01 Nov 2025Recipient: Folkestone Care Centre
- 01 Jul 2025Recipient: Folkestone Care Centre
Meet the Team (6)

I am passionate about supporting residents to live well, feel valued and thrive. My focus is to deliver exceptional care and create a wonderful place to call home.
I have 12 years experience of commissioning and managing high quality nursing care facilities throughout the industry. My business leadership qualifications and experience brought me to join Opus Care in 2018 as this environment enables me to balance my skills and my desire to ensure that the happiness of elderly residents is at the heart of all we do.
Opus Care holds a unique position in Kent, established by medical professionals to create the best quality nursing facility within a stunning, luxury environment.
It is a privilege to work alongside a compassionate, talented and devoted team. Spending time with our communities of happy, settled residents and speaking with reassured families always makes going the extra mile worthwhile.

Renowned for her unwavering commitment to clinical excellence, Indu has successfully steered many reputed care services through rigorous CQC inspections with Outstanding rating outcomes, raised care standards, and led transformative quality improvement programmes. Indu’s reputation as an innovative leader is further underscored by her creative intergenerational care initiative and this pioneering model, celebrated nationally, and featured in publications including the Daily Mail, has been acclaimed for its profound social impact and its ability to bridge generations through shared care.
Currently, Indu is extending her leadership journey through a Level 7 HR- Senior People Professional Apprentice. This academic pursuit reflects her vision for strategic leadership, workforce development, and the cultivation of resilient healthcare systems. Her professional affiliations include the Royal College of Nursing, the Society of Tissue Viability, Gold Standards Framework, Dementia Friends organisation and the Kent Acquired Brain Injury Forum.

Petko is a values-driven leader and people strategist with more than 15 years’ experience across health and social care, specialising in dementia care, team leadership and cultural transformation. At OPUSCARE, he shapes strategic workforce and care practices, leading initiatives focused on leadership mentoring, equality and inclusive team development. Widely recognised for his reflective and empowering leadership style, he is committed to building psychologically safe, high-performing teams where both residents and colleagues feel valued and supported. Alongside his leadership role, Petko is currently completing a Level 7 Senior People Professional apprenticeship and is working towards Chartered Fellow status with the CIPD.
Petko has overseen service improvements and care quality developments, embedding structured quality frameworks and people-centred initiatives that enhance team wellbeing and the lived experience of residents. He is the architect of OPUSCARE’s Trainee Community Leads programme, a leadership pathway designed to nurture internal talent, strengthen operational capability and align values-based behaviours with outstanding care delivery. Drawing on coaching, mentoring and organisational behaviour theory, he supports teams to navigate change, strengthen inspection readiness and embed reflective supervision into everyday practice. At the heart of his work lies a deep commitment to equity, dignity and excellence in dementia care, underpinned by his belief that exceptional care is achieved when curiosity, kindness and strategic leadership come together to help people truly thrive.

As Compliance Lead at Opus Care Limited, Daniela brings over a decade of experience within the health and social care sector, having begun her career in 2013 and steadily progressed through a variety of roles across both residential and nursing care settings.
Since stepping into the Compliance Lead role in 2019, Daniela has been instrumental in supporting high standards of care, ensuring regulatory compliance, and promoting best practice across services. With a strong background in management, she developed a comprehensive understanding of operational challenges and quality assurance within care environments.Her hands-on experience across care settings, combined with a commitment to continuous improvement, enables her to effectively guide teams, uphold compliance standards, and contribute to the delivery of safe, person-centred care.

As Wellbeing Lead, Tina has been involved with developing and implementing our enhanced wellbeing planners, ensuring activities are purposeful, inclusive, and tailored to each resident’s life history, preferences, and abilities. Her approach supports engagement, independence, and a strong sense of identity, embedding wellbeing into everyday care.
Tina’s leadership has contributed to achieving the Gold Standard Dementia Accreditation at Folkestone Care Centre, reflecting her commitment to excellence in social engagement for our service users and best practice.
She is recognised for fostering a warm, inclusive environment where residents feel valued, connected, and supported, demonstrating Opus Care’s commitment to being Caring, Responsive, and Well-led.

David works closely with his Head Chefs and trusted suppliers to deliver fresh, well-balanced, and beautifully presented meals, with a strong focus on choice, seasonality, and quality ingredients. His leadership ensures that dining is not only nutritious, but also something residents genuinely look forward to each day.
At the heart of David’s approach is a commitment to truly knowing each resident. He takes pride in creating personalised menus that reflect individual tastes, preferences, and dietary needs—ensuring every meal feels familiar, enjoyable, and meaningful.
Known for his warm personality and engaging presence, David plays an active role in celebrations, themed dining experiences, and special occasions, helping to create a welcoming, vibrant atmosphere where food brings people together.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Folkestone Care Centre to verify any information. View our terms and conditions. Folkestone Care Centre has an Enhanced Service -more info.