Folkestone Care Centre

My experience with the above-mentioned care home has always been very good. The staff are always very professional, and nothing is too much trouble. Mum went into the home in April, originally as respite as she suffers from Alzheimer's, but we realised very quickly that she was in the best place, sadly in October she suffered a stroke and has now been moved to the nursing ward as she is now bed-bound. The staff are very patient with her, as it can take a while for her to eat her meals, and she is always very clean and well presented when we go to visit.

The staff are kind, attentive and very caring.

Our mother was cared for over a seven-month period, and from the first day to sadly her last, all the staff treated her with dignity, patience and respect. All my family would have to say regarding the kindness and care shown to our mother. Old age and all it brings is cruel and degrading, the ministrations mother received was as if angels had materialised just for her. Thank you from all of us!

All the staff were very kind, friendly and helpful. No task was too much for them. I cannot fault anyone. I was treated with the utmost care the whole 4-weeks I was with them. I was in lockdown a lot of the time, so have not answered for activities.

As the home fills up, please ensure to employ relevant number of staff so that your home remains as special as it is now. Thank you.

My husband was admitted to Folkestone Care Centre in January 2020. He had been before twice for respite and that is the place where he was happy. From day one he was happy and smiling, doing activities and having a varied life with good food that he always enjoyed. He liked the carers and the carers liked him. He was respected and treated with kindness and he appreciated a good sense of humour. His condition of Parkinsons-Dementia deteriorated and got to the final stages at the time of the Covid-19 lockdown and my husband was dying and died on 3rd April 2020. We were treated with humanity and compassion always.

The staff are warm and friendly. The home is always very clean and never smells, rooms are always clean and the food is very good. I always say its more like a hotel than a care home. There are always activities going on. I am always informed if anything is wrong with my mother, and her hair has never looked better as they have a hairdresser there.

The facilities are excellent and maintained to a very high level of cleanliness.

The staff at Folkestone Care Centre have always been kind and considerate to my 97-year-old mother. Her recent birthday was celebrated by staff and residents alike and made her feel very special.

We are very happy with the care provided, Dad is always clean and presentable. All the staff appear friendly and professional. The Folkestone Care Centre is clean, and his room is tidy. They seem to care for him and say how funny he is. They involve him in all the activities.

If it becomes necessary for a loved one to go into care, Folkestone Care Centre would be your first choice.

Since my partner has been admitted here, we (he) has been thoroughly welcomed by all staff members in every respect necessary to assist in his recovery.

Since my father has been a resident he has been treated with dignity and allowed to express his own thoughts and feelings as an individual person. At first, he would not come out of his room or mix with the other residents but after time and with the encouragement of the staff he is now eating meals in the dining room and is joining in with the many activities that are available to the residents every day.

Everything about this care home is first class. My mother moved onto the dementia suite from another care home earlier this year as her condition deteriorated, and we have been so delighted as a family at how well she has settled in. This is entirely due to the staff who are so knowledgeable, understanding and caring. We are so grateful for all they do for my mother.

I could not wish for a better home for my husband.

The quality of care and support that is given to mum and the residents is amazing the staff are fantastic and so kind. The food is of a very good standard, there are engaging activities, the home itself is beautiful. As a family, it has been wonderful to know that mum is being so well looked after and getting such a high level of care.

The standard of care given to my wife in this Home is outstanding. The carers are not just doing a job, they really care.

Due to my mothers increased need for nursing care, she had to be transferred from her care home to Folkestone Care Centre. From the outset, she was made to feel welcome and the worry of her settling into a new and strange environment was never an issue. All the staff have been fantastic, treating her with dignity, respect and a lot of kindness. FCC work together with our family to make sure our Mum gets the best love, care and attention. We are kept well informed and consulted on anything that involves Mums well being. The staff and management treat us all as part of an extended family. The atmosphere in FCC always feels happy and friendly, due to all the hard work that the staff do, my Mum has become more responsive and is enjoying a much more stimulating environment, which for our family is a delight to see.

I came in for respite with a broken leg. The staff have been friendly and helpful. The bed was ideal for elevating my leg and there was always a cup of tea/coffee on demand for me and my visitors. The care I needed was fully provided.

Could not have asked for more. Everything was excellent. Congratulations.