
the care, friendship and compassion shown were very comforting for them and myselfA O(Son of Resident/Service User)

A truly excellent experience.Ann B(Regular Volunteer)

I cannot fault any of the staff who were so kind, friendly and helpful, wY H(Respite Resident/Service User)

the care, friendship and compassion shown were very comforting for them and myselfA O(Son of Resident/Service User)

A truly excellent experience.Ann B(Regular Volunteer)

I cannot fault any of the staff who were so kind, friendly and helpful, wY H(Respite Resident/Service User)

The Folkestone Care Centre offers high quality nursing care, specialist dementia care and residential care.
The home has modern features and staff do their utmost to improve, sustain and enhance their residents' quality of life.
Residents' independence, privacy and dignity are prioritised.
Each resident has a tailored care plan shaped around their individual needs. They can socialise in comfortable, warm, communal areas, which includes a cinema room, garden room and lounges.
Highly trained chefs offer residents a wide range of nutritious food, catering to specific dietary needs.
Care Provided by Folkestone Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 110 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
nursing fees plus FNC
The price(s) shown are provided by the care home. Contact Folkestone Care Centre for full pricing details and T&Cs.
Contact Folkestone Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Opus Care Ltd
- Private Owned
Person in charge
- Genevieve Rodrigues (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
Room Information
- Single Rooms (110)
- Single Rooms with ensuite Wet Room (110)
Folkestone Care Centre Reviews (88)
Folkestone Care Centre has a Review Score of 9.8 (9.829) out of 10, based on 31 reviews in the last 2 years.
Over all time Folkestone Care Centre has 88 reviews.
They have been fantastic, and when she suffered a brain haemorrhage and stroke after a period in hospital, she was readmitted to their nursing wing, where she continues to receive excellent, professional care.
The staff are kind, attentive and very caring.
Thank you; it's our privilege to support you and your wife during this time. We appreciate you taking the trouble to write these kind words and look forward to continuing the highest standards of care and support; we're always here for you both.
Our mother was cared for over a seven-month period, and from the first day to sadly her last, all the staff treated her with dignity, patience and respect. All my family would have to say regarding the kindness and care shown to our mother. Old age and all it brings is cruel and degrading, the ministrations mother received was as if angels had materialised just for her. Thank you from all of us!
All the staff were very kind, friendly and helpful. No task was too much for them. I cannot fault anyone. I was treated with the utmost care the whole 4-weeks I was with them. I was in lockdown a lot of the time, so have not answered for activities.
As the home fills up, please ensure to employ relevant number of staff so that your home remains as special as it is now. Thank you.
My husband was admitted to Folkestone Care Centre in January 2020. He had been before twice for respite and that is the place where he was happy. From day one he was happy and smiling, doing activities and having a varied life with good food that he always enjoyed. He liked the carers and the carers liked him. He was respected and treated with kindness and he appreciated a good sense of humour. His condition of Parkinsons-Dementia deteriorated and got to the final stages at the time of the Covid-19 lockdown and my husband was dying and died on 3rd April 2020. We were treated with humanity and compassion always.
The staff are warm and friendly. The home is always very clean and never smells, rooms are always clean and the food is very good. I always say its more like a hotel than a care home. There are always activities going on. I am always informed if anything is wrong with my mother, and her hair has never looked better as they have a hairdresser there.
It has a hotel feel, with a professional reception welcome and as it was our first visit; we were taken to our friend’s room.
We were given a tour of the building and garden, and every staff member that we met was friendly and helpful. We finished our tour with tea and cakes served to us in the dining room.
During our visit, our friend received a physiotherapy session, which has already made such a difference to our friend’s confidence and well being.
The facilities are excellent and maintained to a very high level of cleanliness.
The staff at Folkestone Care Centre have always been kind and considerate to my 97-year-old mother. Her recent birthday was celebrated by staff and residents alike and made her feel very special.
We are very happy with the care provided, Dad is always clean and presentable. All the staff appear friendly and professional. The Folkestone Care Centre is clean, and his room is tidy. They seem to care for him and say how funny he is. They involve him in all the activities.
Meals are also very good and tables laid attractively.
If it becomes necessary for a loved one to go into care, Folkestone Care Centre would be your first choice.
Since my partner has been admitted here, we (he) has been thoroughly welcomed by all staff members in every respect necessary to assist in his recovery.
Since my father has been a resident he has been treated with dignity and allowed to express his own thoughts and feelings as an individual person. At first, he would not come out of his room or mix with the other residents but after time and with the encouragement of the staff he is now eating meals in the dining room and is joining in with the many activities that are available to the residents every day.
Everything about this care home is first class. My mother moved onto the dementia suite from another care home earlier this year as her condition deteriorated, and we have been so delighted as a family at how well she has settled in. This is entirely due to the staff who are so knowledgeable, understanding and caring. We are so grateful for all they do for my mother.
The staff are amazing, helpful and kind, nothing is too much trouble for them.
Plenty of good food and drinks.
Visitors are always made to feel welcome.
I could not wish for a better home for my husband.
The quality of care and support that is given to mum and the residents is amazing the staff are fantastic and so kind. The food is of a very good standard, there are engaging activities, the home itself is beautiful. As a family, it has been wonderful to know that mum is being so well looked after and getting such a high level of care.
The standard of care given to my wife in this Home is outstanding. The carers are not just doing a job, they really care.
Due to my mothers increased need for nursing care, she had to be transferred from her care home to Folkestone Care Centre. From the outset, she was made to feel welcome and the worry of her settling into a new and strange environment was never an issue. All the staff have been fantastic, treating her with dignity, respect and a lot of kindness. FCC work together with our family to make sure our Mum gets the best love, care and attention. We are kept well informed and consulted on anything that involves Mums well being. The staff and management treat us all as part of an extended family. The atmosphere in FCC always feels happy and friendly, due to all the hard work that the staff do, my Mum has become more responsive and is enjoying a much more stimulating environment, which for our family is a delight to see.
I came in for respite with a broken leg. The staff have been friendly and helpful. The bed was ideal for elevating my leg and there was always a cup of tea/coffee on demand for me and my visitors. The care I needed was fully provided.
Could not have asked for more. Everything was excellent. Congratulations.
My mother had vascular dementia and propr to the move she had been in hospital for over 7 months. The care home was clean, beautifully decorated and welcoming. The lead nurses on Floor 1 were outstanding they acted professionally, caring, friendly and kept us up to date with mums condition. They are a true asset to the caring profession.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (1)
- 20 Jan 2026
We were delighted to be chosen to be part of a pilot project which encourages skill sharing through a nursing shadowing experience with the frailty specialists at QEQM Hospital. It...
- 25 Nov 2025
We are proud to be sponsors of the Folkestone Coastal 10k. Look out for our team members taking part on 31st May 2026. Please come along and give us a...
- 25 Nov 2025
We are delighted to have joined the Folkestone Rotarians in support of their community initiatives. Regular meetings and volunteering at local events have offered a great opportunity for us to...
- 18 Sep 2026Organiser: Folkestone Care Centre
Awards / Recognitions (2)
- 01 Nov 2025Recipient: Folkestone Care Centre
- 01 Jul 2025Recipient: Folkestone Care Centre
Meet the Team (6)

I am passionate about supporting residents to live well, feel valued and thrive. My focus is to deliver exceptional care and create a wonderful place to call home.
I have 12 years experience of commissioning and managing high quality nursing care facilities throughout the industry. My business leadership qualifications and experience brought me to join Opus Care in 2018 as this environment enables me to balance my skills and my desire to ensure that the happiness of elderly residents is at the heart of all we do.
Opus Care holds a unique position in Kent, established by medical professionals to create the best quality nursing facility within a stunning, luxury environment.
It is a privilege to work alongside a compassionate, talented and devoted team. Spending time with our communities of happy, settled residents and speaking with reassured families always makes going the extra mile worthwhile.

Renowned for her unwavering commitment to clinical excellence, Indu has successfully steered many reputed care services through rigorous CQC inspections with Outstanding rating outcomes, raised care standards, and led transformative quality improvement programmes. Indu’s reputation as an innovative leader is further underscored by her creative intergenerational care initiative and this pioneering model, celebrated nationally, and featured in publications including the Daily Mail, has been acclaimed for its profound social impact and its ability to bridge generations through shared care.
Currently, Indu is extending her leadership journey through a Level 7 HR- Senior People Professional Apprentice. This academic pursuit reflects her vision for strategic leadership, workforce development, and the cultivation of resilient healthcare systems. Her professional affiliations include the Royal College of Nursing, the Society of Tissue Viability, Gold Standards Framework, Dementia Friends organisation and the Kent Acquired Brain Injury Forum.

Petko is a values-driven leader and people strategist with more than 15 years’ experience across health and social care, specialising in dementia care, team leadership and cultural transformation. At OPUSCARE, he shapes strategic workforce and care practices, leading initiatives focused on leadership mentoring, equality and inclusive team development. Widely recognised for his reflective and empowering leadership style, he is committed to building psychologically safe, high-performing teams where both residents and colleagues feel valued and supported. Alongside his leadership role, Petko is currently completing a Level 7 Senior People Professional apprenticeship and is working towards Chartered Fellow status with the CIPD.
Petko has overseen service improvements and care quality developments, embedding structured quality frameworks and people-centred initiatives that enhance team wellbeing and the lived experience of residents. He is the architect of OPUSCARE’s Trainee Community Leads programme, a leadership pathway designed to nurture internal talent, strengthen operational capability and align values-based behaviours with outstanding care delivery. Drawing on coaching, mentoring and organisational behaviour theory, he supports teams to navigate change, strengthen inspection readiness and embed reflective supervision into everyday practice. At the heart of his work lies a deep commitment to equity, dignity and excellence in dementia care, underpinned by his belief that exceptional care is achieved when curiosity, kindness and strategic leadership come together to help people truly thrive.

As Compliance Lead at Opus Care Limited, Daniela brings over a decade of experience within the health and social care sector, having begun her career in 2013 and steadily progressed through a variety of roles across both residential and nursing care settings.
Since stepping into the Compliance Lead role in 2019, Daniela has been instrumental in supporting high standards of care, ensuring regulatory compliance, and promoting best practice across services. With a strong background in management, she developed a comprehensive understanding of operational challenges and quality assurance within care environments.Her hands-on experience across care settings, combined with a commitment to continuous improvement, enables her to effectively guide teams, uphold compliance standards, and contribute to the delivery of safe, person-centred care.

As Wellbeing Lead, Tina has been involved with developing and implementing our enhanced wellbeing planners, ensuring activities are purposeful, inclusive, and tailored to each resident’s life history, preferences, and abilities. Her approach supports engagement, independence, and a strong sense of identity, embedding wellbeing into everyday care.
Tina’s leadership has contributed to achieving the Gold Standard Dementia Accreditation at Folkestone Care Centre, reflecting her commitment to excellence in social engagement for our service users and best practice.
She is recognised for fostering a warm, inclusive environment where residents feel valued, connected, and supported, demonstrating Opus Care’s commitment to being Caring, Responsive, and Well-led.

David works closely with his Head Chefs and trusted suppliers to deliver fresh, well-balanced, and beautifully presented meals, with a strong focus on choice, seasonality, and quality ingredients. His leadership ensures that dining is not only nutritious, but also something residents genuinely look forward to each day.
At the heart of David’s approach is a commitment to truly knowing each resident. He takes pride in creating personalised menus that reflect individual tastes, preferences, and dietary needs—ensuring every meal feels familiar, enjoyable, and meaningful.
Known for his warm personality and engaging presence, David plays an active role in celebrations, themed dining experiences, and special occasions, helping to create a welcoming, vibrant atmosphere where food brings people together.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Folkestone Care Centre to verify any information. View our terms and conditions. Folkestone Care Centre has an Enhanced Service -more info.