Search...

Folkestone Care Centre

52-56 Shorncliffe Road, Folkestone, Kent CT20 2NB
Folkestone Care Centre Logo
Jobs
Folkestone Care Centre logo
the care, friendship and compassion shown were very comforting for them and myselfA O(Son of Resident/Service User)
Folkestone Care Centre, Folkestone
A truly excellent experience.Ann B(Regular Volunteer)
Folkestone Care Centre, Folkestone
I cannot fault any of the staff who were so kind, friendly and helpful, wY H(Respite Resident/Service User)
Folkestone Care Centre, Folkestone

The Folkestone Care Centre offers high quality nursing care, specialist dementia care and residential care.

The home has modern features and staff do their utmost to improve, sustain and enhance their residents' quality of life.

Residents' independence, privacy and dignity are prioritised.

Each resident has a tailored care plan shaped around their individual needs. They can socialise in comfortable, warm, communal areas, which includes a cinema room, garden room and lounges.

Highly trained chefs offer residents a wide range of nutritious food, catering to specific dietary needs.

Care Provided by Folkestone Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 110 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,725From £1,947
Residential Dementia CareFrom £1,824From £2,054
Nursing CareFrom £1,983From £2,225
Nursing Dementia CareFrom £2,169From £2,234

nursing fees plus FNC

Contact Folkestone Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Genevieve Rodrigues (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (110)
  • Single Rooms with ensuite Wet Room (110)

Folkestone Care Centre Reviews (88)

Submit a Review
9.8

Folkestone Care Centre has a Review Score of 9.8 (9.829) out of 10, based on 31 reviews in the last 2 years. Over all time Folkestone Care Centre has 88 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Folkestone Care Centre
Loading...
Showing 88 reviews matching selected criteria
Review from P A (Daughter of Resident) published on 15 August 2019 Submitted via Postal Card
Overall Experience

My mother has recently become a resident. She has been treated with great care and respect. All staff are cheerful and happy to assist with any requests we may have. The food is delicious.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tina B (Friend of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience

On visiting a dear friend I was absolutely blown away by the whole experience. Accommodation, grounds, facilities are second to none. The staff were extremely welcoming, friendly and very helpful. I could not imagine a lovelier place to retire to.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Sister of Resident) published on 17 July 2019 Submitted via Postal Card
Overall Experience
This is a fantastic care centre with an extremely high level of care and consideration.

My brother is benefitting greatly from good food, good nursing care and involvement with activities from caring staff who are so helpful and always smiling. Well done.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brenda E (Daughter of Resident) published on 17 June 2019 Submitted via Postal Card
Overall Experience

My mother has settled very well now at Folkestone Care Centre. She feels safe and well looked after. Her mental and physical health has improved due partly to activities and encouragement form staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janette S (Friend of Resident) published on 7 June 2019 Submitted via Postal Card
Overall Experience

It is a pleasure and a privilege to visit friends in this home. We have also been members of a Church/Communion group and also members of a singing group. In each case, the groups were provided with a truly lovely welcome. Our very best wishes to all who are responsible for running this home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Mike M (Son of Resident) published on 21 March 2019 Submitted via Website
Overall Experience
The building itself is new and beautifully designed from the individual rooms looking out over a courtyard garden to communal lounges and an excellent restaurant where the chef made bespoke meals for my mother. The staff are very professional and caring.

It was the best care home I could find for my mother in the Hythe /Folkestone area.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Robert B (Son-in-law of Resident) published on 13 March 2019 Submitted via Postal Card
Overall Experience

Since my Mother in Law moved to this home we have seen an amazing change in her for the better. The staff are amazing and she is involved in so many activities. She seems really happy now.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T D (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card
Overall Experience

Excellent new facility with beautiful gardens and communal areas (lounge, dining area). Fantastic kind, caring attentive staff. Brilliant.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (1)

News
  • 20 Jan 2026

    We were delighted to be chosen to be part of a pilot project which encourages skill sharing through a nursing shadowing experience with the frailty specialists at QEQM Hospital. It...

  • 25 Nov 2025

    We are proud to be sponsors of the Folkestone Coastal 10k. Look out for our team members taking part on 31st May 2026. Please come along and give us a...

  • 25 Nov 2025

    We are delighted to have joined the Folkestone Rotarians in support of their community initiatives. Regular meetings and volunteering at local events have offered a great opportunity for us to...

Upcoming Events

Awards / Recognitions (2)

Accreditations

Meet the Team (6)

Genevieve Rodrigues
Genevieve RodriguesJob Title:ManagerJoined: 2018

I am passionate about supporting residents to live well, feel valued and thrive. My focus is to deliver exceptional care and create a wonderful place to call home.

I have 12 years experience of commissioning and managing high quality nursing care facilities throughout the industry. My business leadership qualifications and experience brought me to join Opus Care in 2018 as this environment enables me to balance my skills and my desire to ensure that the happiness of elderly residents is at the heart of all we do.

Opus Care holds a unique position in Kent, established by medical professionals to create the best quality nursing facility within a stunning, luxury environment.

It is a privilege to work alongside a compassionate, talented and devoted team. Spending time with our communities of happy, settled residents and speaking with reassured families always makes going the extra mile worthwhile.

Indu Venugopal
Indu VenugopalJob Title:Group Clinical Lead
Indu is an experienced clinical practitioner in the community care, currently serving as the Group Clinical Lead overseeing Clinical Governance at Opus Care Limited. She brings over 18 years of progressive experience in advancing quality, compliance, and innovation across health and social care. She is an accredited Tissue viability champion, Infection control lead, Trained Mental Health first Aider, Safeguarding lead and served as a Trusted Nurse Assessor for Pathway 3 beds at Maidstone and Tunbridge wells NHS, where she has collaborated closely with NHS partners to deliver safe, seamless step-down care.

Renowned for her unwavering commitment to clinical excellence, Indu has successfully steered many reputed care services through rigorous CQC inspections with Outstanding rating outcomes, raised care standards, and led transformative quality improvement programmes. Indu’s reputation as an innovative leader is further underscored by her creative intergenerational care initiative and this pioneering model, celebrated nationally, and featured in publications including the Daily Mail, has been acclaimed for its profound social impact and its ability to bridge generations through shared care.

Currently, Indu is extending her leadership journey through a Level 7 HR- Senior People Professional Apprentice. This academic pursuit reflects her vision for strategic leadership, workforce development, and the cultivation of resilient healthcare systems. Her professional affiliations include the Royal College of Nursing, the Society of Tissue Viability, Gold Standards Framework, Dementia Friends organisation and the Kent Acquired Brain Injury Forum.

Petko Gestov
Petko GestovJob Title:Residential and Dementia Lead

Petko is a values-driven leader and people strategist with more than 15 years’ experience across health and social care, specialising in dementia care, team leadership and cultural transformation. At OPUSCARE, he shapes strategic workforce and care practices, leading initiatives focused on leadership mentoring, equality and inclusive team development. Widely recognised for his reflective and empowering leadership style, he is committed to building psychologically safe, high-performing teams where both residents and colleagues feel valued and supported. Alongside his leadership role, Petko is currently completing a Level 7 Senior People Professional apprenticeship and is working towards Chartered Fellow status with the CIPD.

Petko has overseen service improvements and care quality developments, embedding structured quality frameworks and people-centred initiatives that enhance team wellbeing and the lived experience of residents. He is the architect of OPUSCARE’s Trainee Community Leads programme, a leadership pathway designed to nurture internal talent, strengthen operational capability and align values-based behaviours with outstanding care delivery. Drawing on coaching, mentoring and organisational behaviour theory, he supports teams to navigate change, strengthen inspection readiness and embed reflective supervision into everyday practice. At the heart of his work lies a deep commitment to equity, dignity and excellence in dementia care, underpinned by his belief that exceptional care is achieved when curiosity, kindness and strategic leadership come together to help people truly thrive.

Daniella Birgauanu
Daniella BirgauanuJob Title:Compliance Lead

As Compliance Lead at Opus Care Limited, Daniela brings over a decade of experience within the health and social care sector, having begun her career in 2013 and steadily progressed through a variety of roles across both residential and nursing care settings.

Since stepping into the Compliance Lead role in 2019, Daniela has been instrumental in supporting high standards of care, ensuring regulatory compliance, and promoting best practice across services. With a strong background in management, she developed a comprehensive understanding of operational challenges and quality assurance within care environments.

Her hands-on experience across care settings, combined with a commitment to continuous improvement, enables her to effectively guide teams, uphold compliance standards, and contribute to the delivery of safe, person-centred care.

Tina Tappenden
Tina TappendenJob Title:Wellbeing LeadJoined: 2001
Tina has over 25 years of dedicated service within Opus Care and leads the delivery of high-quality, person-centred wellbeing teams across our services. Beginning her journey through direct resident engagement, she has built a strong foundation in creating meaningful relationships and understanding individual needs.
As Wellbeing Lead, Tina has been involved with developing and implementing our enhanced wellbeing planners, ensuring activities are purposeful, inclusive, and tailored to each resident’s life history, preferences, and abilities. Her approach supports engagement, independence, and a strong sense of identity, embedding wellbeing into everyday care.
Tina’s leadership has contributed to achieving the Gold Standard Dementia Accreditation at Folkestone Care Centre, reflecting her commitment to excellence in social engagement for our service users and best practice.

She is recognised for fostering a warm, inclusive environment where residents feel valued, connected, and supported, demonstrating Opus Care’s commitment to being Caring, Responsive, and Well-led.

David Rowland
David RowlandJob Title:Group Head Chef
David brings over 20 years of culinary expertise, with 15 years in leadership roles across hotels, fine dining, and hospitality settings. Having progressed from Sous Chef to Group Head Chef within Opus Care, he now leads the catering provision across both homes, ensuring consistently high standards in quality, nutrition, and dining experience.
David works closely with his Head Chefs and trusted suppliers to deliver fresh, well-balanced, and beautifully presented meals, with a strong focus on choice, seasonality, and quality ingredients. His leadership ensures that dining is not only nutritious, but also something residents genuinely look forward to each day.
At the heart of David’s approach is a commitment to truly knowing each resident. He takes pride in creating personalised menus that reflect individual tastes, preferences, and dietary needs—ensuring every meal feels familiar, enjoyable, and meaningful.

Known for his warm personality and engaging presence, David plays an active role in celebrations, themed dining experiences, and special occasions, helping to create a welcoming, vibrant atmosphere where food brings people together.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Folkestone Care Centre to verify any information. View our terms and conditions. Folkestone Care Centre has an Enhanced Service -more info.