Submit a Review for Gillingham Grange
Furnham Road, Chard, TA20 1BE
View full details of Gillingham GrangeLatest Reviews for Gillingham Grange
12 June 2026
Very welcoming staff, very clean.
05 June 2026
From the day my Aunt was assessed by staff from Gillingham Grange I felt confident about the high standard of communication, care & kindness. She has been a resident there for the past month, she is very settled & the family are reassured that she is receiving the best & most appropriate care. The
staff are also very supportive of family visiting, offering information, meals & snacks during visits. The building is spacious & light with easy access to the outside spaces. My Aunt's room has plenty of storage space & feels homely & individual. The most important thing is the kindness & efficiency of the staff members.
02 June 2026
My mother went to Gillingham Grange for respite care after a fall and broken hip, but during treatment it became clear that she was much more unwell than we had realised, so her stay was extended.
Although this has all been very stressful, Gillingham Grange and its staff have been a real source of
support.
The building is new and feels more like a hotel than a care home. The rooms are thoughtfully designed-spacious enough to be comfortable while still feeling cosy. The shared areas, like the private rooms, are bright and welcoming. The games rooms and cinema room have been a real source of enjoyment for my mother and her great-grandchildren during visits.
The staff matter most-and they have been exceptional. It is not just a few individuals; the whole team is clearly committed to providing the highest standard of care and companionship. They are always a pleasure to deal with and have shown great kindness to my mother during this difficult time and I cannot thank them enough.
22 May 2026
Staff have been friendly and helped Mum settle in.
Food is rated highly by Mum and overall both she and I are impressed by the level of care.
As a new building, it has everything you would expect and is of a high standard.
One issue reported by Mum was a night-shift lady, who complained that she
had lots of residents to look after. This was when Mum had pushed her button as she couldn't reach her water when in bed, due to weakness in her arms. Mum ended up crying and upset that the lady might always behave like this.
There don't seem to many activities, however it was explained that this would ramp-up as more residents joined.
07 May 2026
My mother is now resident here, having moved from their sister home in Yeovil following my fathers passing.. What can I say. It is superb, like a hotel. The quality of care is superb. Amanda the manager is excellent and fully committed to running a quality , fully supported home for your loved
ones. They have brilliant staff ,who interact with my mother excellently , as she is not always the easiest (( being an ex-midwife). She is very happy and settled, what more can I ask for? I have no negatives they have been brilliant with mum and helped her through a difficult time , she and my father were together for 70 years.
05 May 2026
I think it is a very good home with very friendly and helpful staff. The manager and front of house lady are both very helpful. The home is well furnished and decorated. The food is also good with a good choice. I have had a meal there and really enjoyed it. I feel it is quite expensive but I
suppose you get what you pay for and you are getting a lot.
24 April 2026
This lovely home has been designed for the safety and comfort of the residents - outside pathways and carpets easy to walk and push frames on. Dining chairs chairs and sofas comfortable and easy to get out of. Seating in lots of places. The rooms have comfortable beds, plenty of storage and big
practicle washrooms. Everywhere is designed for easy cleaning. Very important there is more staff to each residents than normal ensuring the residents needs are met quicker and manageable and the staff are happy and not exhausted! Amanda the manager and Tracey front house manager are very helpful, kind and lead a team caring for their staff with enthusiasm and co-operation. All the staff are polite, kind, patient and provide care and enjoyment with daily tasks and activities. The food is a high standard, enjoyable, tasty and good choice. The gardens are attractive and well cared for and the patio seating great for the summer as residents can easily approach from the doors is their rooms and bring pleasure looking at through their windows. Residents can have a phone is their rooms, hairdresser, chiropodist, newspapers all in the price.
14 April 2026
I would highly recommend Gillingham Grange. It is clean, fresh, and the facilities are amazing. The staff are the shining star; however, they are warm and caring, always happy to sit and chat through updates and always smiling. The interaction between staff and residents is truly special to witness.
The food is incredible also, and the rooms are spacious and fresh. Thank you to all of you for making this transition so smooth and, above all, caring and respectful.
Daisy
06 March 2026
Very impressed with the home. Friendly staff, very clean and new and many things other homes charge extra for like hairdressing are included.
They were also very quick and helpful with the admission and transfer.
05 February 2026
I was so impressed when I first visited my mother-in-law, from decor and rooms, to the wonderful management and all staff. Very welcoming and friendly, always asked if I wanted drink/cake or bisuit, food looks amazing. The residents are always supplied with snacks + drinks. The cinema room is
excellent, activities to choose form, outings for residents 'weather permitting'. Doctors visits each week, hair salon, family rooms for visitors to dine with their loved ones. I highly recommend Gillingham Grange to anyone.
05 February 2026
My mum moved into Gillingham Grange the first day it was opened 30/10.25. It is a very luxurious home, the care team are wonderful, so caring toward residents. Very polite and helpful, all staff + management are friendly always welcome you, providing beverages biscuits + cake, nothing is too much
trouble. I am so glad that this care home was built, not far for me to travel. My mum is so happy there, its the best thing, for me to know my mum is happy safe and well looked after. I would recommend this care home without a doubt.
26 January 2026
My mother initially moved in for 2 weeks' respite care. After 3 days she loved Gillingham Grange Care Home and staff so much she decided to make it her permanent home. As the single carer for my mother I would never be able to give my mother this level of care and support. Thanks to the wonderful
staff I can now go back to being her daughter and enjoy our time together chatting and going out rather than doing all the jobs a carer does.
26 January 2026
Excellent facilities, comfy warm environment, modern features, lovely staff, excellently managed, welcoming environment, first class cleaning standards. Excellent food.
My grandmother recently moved into Gillingham Grange and has thrived since doing so. Her care is second to none and is completely
catered to her needs. All the staff are very friendly, approachable, always smiling and nothing is ever too much trouble. We as a family are very happy knowing she is in a safe and warm environment and can live her life to the full. Thank you to all the staff at Gillingham Grange.
19 January 2026
From the very minute my Dad stepped into Gillingham Grange in Chard to view the new care home, he was instantly taken under their wings.
It was immediately obvious to Amanda, that my Dad urgently needed care and somewhere safe, warm and attentive that could meet his needs, in fact, she knew it was
not safe for him to go back to his home to collect some belongings.
Amanda and her team have gone above and beyond to assist my Dad in his journey back to health. Every detail with regards his care and medical needs is safely in their hands; well managed and communicated with all professional bodies.
Living so far away, I can take great comfort knowing that Dad is in the most thoughtfully thought out care home; spatial yet homely with rooms that are modern and functional which is complimented with the most amazing, professional, compassionate, attentive carers who provide warmth, dignity and encouragement every day.
Other members of staff also contribute hugely to this wholesome environment.
16 January 2026
I spent Christmas week at Gillingham Grange having asked for respite care, respite from caring and cooking for myself. The reception I received from the staff, whether management or care, without exception, was out of this world (divine?) their kindness, solitude, smiles made me feel so welcome. It
was a real treat from living alone with pulmary fibrosis.
16 January 2026
From the first time we walked through the door, we got that feeling and knew it was the right place for my mum. The no team are not just carers: they are friends who truly listen and want to improve the resident's lifes. Simply stunning place which has swept away the old concept of what a care home
was like 20 years ago. - somewhere you had to go rather want to go it. The level of care is exceptional and genuine, and good wonderful.
Latest Reviews for Gillingham Grange
12 June 2026
Very welcoming staff, very clean.
05 June 2026
From the day my Aunt was assessed by staff from Gillingham Grange I felt confident about the high standard of communication, care & kindness. She has been a resident there for the past month, she is very settled & the family are reassured that she is receiving the best & most appropriate care. The
staff are also very supportive of family visiting, offering information, meals & snacks during visits. The building is spacious & light with easy access to the outside spaces. My Aunt's room has plenty of storage space & feels homely & individual. The most important thing is the kindness & efficiency of the staff members.
02 June 2026
My mother went to Gillingham Grange for respite care after a fall and broken hip, but during treatment it became clear that she was much more unwell than we had realised, so her stay was extended.
Although this has all been very stressful, Gillingham Grange and its staff have been a real source of
support.
The building is new and feels more like a hotel than a care home. The rooms are thoughtfully designed-spacious enough to be comfortable while still feeling cosy. The shared areas, like the private rooms, are bright and welcoming. The games rooms and cinema room have been a real source of enjoyment for my mother and her great-grandchildren during visits.
The staff matter most-and they have been exceptional. It is not just a few individuals; the whole team is clearly committed to providing the highest standard of care and companionship. They are always a pleasure to deal with and have shown great kindness to my mother during this difficult time and I cannot thank them enough.
22 May 2026
Staff have been friendly and helped Mum settle in.
Food is rated highly by Mum and overall both she and I are impressed by the level of care.
As a new building, it has everything you would expect and is of a high standard.
One issue reported by Mum was a night-shift lady, who complained that she
had lots of residents to look after. This was when Mum had pushed her button as she couldn't reach her water when in bed, due to weakness in her arms. Mum ended up crying and upset that the lady might always behave like this.
There don't seem to many activities, however it was explained that this would ramp-up as more residents joined.
07 May 2026
My mother is now resident here, having moved from their sister home in Yeovil following my fathers passing.. What can I say. It is superb, like a hotel. The quality of care is superb. Amanda the manager is excellent and fully committed to running a quality , fully supported home for your loved
ones. They have brilliant staff ,who interact with my mother excellently , as she is not always the easiest (( being an ex-midwife). She is very happy and settled, what more can I ask for? I have no negatives they have been brilliant with mum and helped her through a difficult time , she and my father were together for 70 years.
05 May 2026
I think it is a very good home with very friendly and helpful staff. The manager and front of house lady are both very helpful. The home is well furnished and decorated. The food is also good with a good choice. I have had a meal there and really enjoyed it. I feel it is quite expensive but I
suppose you get what you pay for and you are getting a lot.
24 April 2026
This lovely home has been designed for the safety and comfort of the residents - outside pathways and carpets easy to walk and push frames on. Dining chairs chairs and sofas comfortable and easy to get out of. Seating in lots of places. The rooms have comfortable beds, plenty of storage and big
practicle washrooms. Everywhere is designed for easy cleaning. Very important there is more staff to each residents than normal ensuring the residents needs are met quicker and manageable and the staff are happy and not exhausted! Amanda the manager and Tracey front house manager are very helpful, kind and lead a team caring for their staff with enthusiasm and co-operation. All the staff are polite, kind, patient and provide care and enjoyment with daily tasks and activities. The food is a high standard, enjoyable, tasty and good choice. The gardens are attractive and well cared for and the patio seating great for the summer as residents can easily approach from the doors is their rooms and bring pleasure looking at through their windows. Residents can have a phone is their rooms, hairdresser, chiropodist, newspapers all in the price.
14 April 2026
I would highly recommend Gillingham Grange. It is clean, fresh, and the facilities are amazing. The staff are the shining star; however, they are warm and caring, always happy to sit and chat through updates and always smiling. The interaction between staff and residents is truly special to witness.
The food is incredible also, and the rooms are spacious and fresh. Thank you to all of you for making this transition so smooth and, above all, caring and respectful.
Daisy
06 March 2026
Very impressed with the home. Friendly staff, very clean and new and many things other homes charge extra for like hairdressing are included.
They were also very quick and helpful with the admission and transfer.
05 February 2026
I was so impressed when I first visited my mother-in-law, from decor and rooms, to the wonderful management and all staff. Very welcoming and friendly, always asked if I wanted drink/cake or bisuit, food looks amazing. The residents are always supplied with snacks + drinks. The cinema room is
excellent, activities to choose form, outings for residents 'weather permitting'. Doctors visits each week, hair salon, family rooms for visitors to dine with their loved ones. I highly recommend Gillingham Grange to anyone.
05 February 2026
My mum moved into Gillingham Grange the first day it was opened 30/10.25. It is a very luxurious home, the care team are wonderful, so caring toward residents. Very polite and helpful, all staff + management are friendly always welcome you, providing beverages biscuits + cake, nothing is too much
trouble. I am so glad that this care home was built, not far for me to travel. My mum is so happy there, its the best thing, for me to know my mum is happy safe and well looked after. I would recommend this care home without a doubt.
26 January 2026
My mother initially moved in for 2 weeks' respite care. After 3 days she loved Gillingham Grange Care Home and staff so much she decided to make it her permanent home. As the single carer for my mother I would never be able to give my mother this level of care and support. Thanks to the wonderful
staff I can now go back to being her daughter and enjoy our time together chatting and going out rather than doing all the jobs a carer does.
26 January 2026
Excellent facilities, comfy warm environment, modern features, lovely staff, excellently managed, welcoming environment, first class cleaning standards. Excellent food.
My grandmother recently moved into Gillingham Grange and has thrived since doing so. Her care is second to none and is completely
catered to her needs. All the staff are very friendly, approachable, always smiling and nothing is ever too much trouble. We as a family are very happy knowing she is in a safe and warm environment and can live her life to the full. Thank you to all the staff at Gillingham Grange.
19 January 2026
From the very minute my Dad stepped into Gillingham Grange in Chard to view the new care home, he was instantly taken under their wings.
It was immediately obvious to Amanda, that my Dad urgently needed care and somewhere safe, warm and attentive that could meet his needs, in fact, she knew it was
not safe for him to go back to his home to collect some belongings.
Amanda and her team have gone above and beyond to assist my Dad in his journey back to health. Every detail with regards his care and medical needs is safely in their hands; well managed and communicated with all professional bodies.
Living so far away, I can take great comfort knowing that Dad is in the most thoughtfully thought out care home; spatial yet homely with rooms that are modern and functional which is complimented with the most amazing, professional, compassionate, attentive carers who provide warmth, dignity and encouragement every day.
Other members of staff also contribute hugely to this wholesome environment.
16 January 2026
I spent Christmas week at Gillingham Grange having asked for respite care, respite from caring and cooking for myself. The reception I received from the staff, whether management or care, without exception, was out of this world (divine?) their kindness, solitude, smiles made me feel so welcome. It
was a real treat from living alone with pulmary fibrosis.
16 January 2026
From the first time we walked through the door, we got that feeling and knew it was the right place for my mum. The no team are not just carers: they are friends who truly listen and want to improve the resident's lifes. Simply stunning place which has swept away the old concept of what a care home
was like 20 years ago. - somewhere you had to go rather want to go it. The level of care is exceptional and genuine, and good wonderful.