Submit a Review for Gilwood Lodge Nursing Home
Clifton Drive, Blackpool, FY4 1NP
View full details of Gilwood Lodge Nursing HomeLatest Reviews for Gilwood Lodge Nursing Home
23 February 2026
My dad has been placed in this care home in January 26. The staff have been nothing but fantastic. They have listen to our thoughts and opinions and included us in every aspect of my dad's care as he is unable to advocate for himself. The home manager has kept us updated and contacted other
professionals when we have asked her to. I'm glad we chose this care home, they are nothing but helpful.
08 October 2025
My mother is new to Gilwood Lodge since July 2025 and moved from another residential home.
Michelle and her team treat my mother and ourselves like family and even before she moved to the home was speaking with me about how mums living conditions could be improved for the better.
Dementia is a
cruel disease but mum is cared for and has her basic needs such as personal hygiene dealt with ( when now it seems it previously wasn't).
Mum needs specialist attention, Michelle and her team organise it and make sure myself and my family are kept updated and informed of everything.
Our thoughts and wishes for mums care are taken into consideration by every person in the home and I can sleep knowing mum is safe and I will be contacted when needed.
I cannot thank or praise Michelle or her staff more and will continue to appreciate everything they do regarding caring for mum.
01 July 2025
My grandad hasn't been a resident for long but since being a resident at Gilwood lodge I have seen a significant change in him.
My grandad has Alzheimer's and was previously a resident in a different care home before coming here, and when coming to Gilwood lodge he was very underweight and his
condition, we thought was worsening. I can truly say that the team at Gilwood lodge have saved my grandad and have given me the grandad back that I remember! Nothing is ever too much for them and they are so kind, caring and
I can say with confidence that he is looked after to a gold standard and I trust the team wholeheartedly. They are always keeping me and my family in the loop with videos and pictures of my grandad dancing and just enjoying himself in general. I wish I could rate them higher than 5 stars because they deserve it.
I can't thank them enough for helping my grandad find his spark again!
25 June 2025
My dad was transferred to Gilwood Lodge from Hospital. To say he wasn't keen on becoming a resident of any nursing home would be an understatement. I cannot praise the nursing home and their staff highly enough. They allowed him to settle in at his own pace and were extremely considerate concerning
his initial reluctance. Their care, compassion and continuous social interaction with my dad have helped him fully settle. He has said to me on numerous occasions that he can't imagine being anywhere else now. He compares it to a five star hotel. If there was an option to award more than five stars I would do it in a heartbeat. I wouldn't hesitate in recommending the home to anyone. They say staff make the environment and it couldn't be better than at Gilwood Lodge.
25 June 2025
Couldn't have asked for a better experience with gilwood lodge, the staff are very attentive and I can tell they actually care about my dad.
Facilities and room and food also spot on. I'm so happy he's there and he is very settled too and enjoys it.
17 April 2025
my brother has had good care at Gilwood lodge.
He gets taken out to visit our mum in another care home and they arrange cards and flowers for him to take on special occasions.
The staff and manager are very helpful whenever I have asked anything.
My brother has made friends in the home and seems
happy.
04 April 2025
I hope this review helps others at a difficult time when you are placing your loved one into a home, as it can be distressing & upsetting for all involved, a time of uncertainty, sadness, guilt, so many emotions overwhelming & the last thing you want to do is going to visit the care homes.. I picked
Gilwood Lodge South Shore Blackpool greeted by the manager ( I did also visit other care homes which the manager said I should do) they were welcoming & understanding allowing me to ask questions and offer of telephone assistance if I remembered anything later. Whilst I walked around the home I noticed all the staff knew ALL the patients names & treated them like family, it was bright and sunny (from other viewings elsewhere not always the norm).
I felt this was where my mother would be treated like a human not a £££ and given caring and respect.
At Gilwood Lodge she has been treated so kindly with understanding & care always, all the team are fantastic 100% recommend
21 June 2024
My husband was taken to Gilwood Lodge in November 2023. He had challenging behaviour which they managed with expertise. He had complex medical needs which they also met with expertise. Both my husband and myself were totally supported by both management and staff. I cannot thank them enough for
their love and support. He sadly passed away on 6th February, his passing was peaceful thanks to the diligence of the staff around us.
17 April 2024
I would like to put in words the wonderful care this nursing home gives to my lovely mum. She has advanced Alzheimer's dementia and her illness is slowly getting the better of her sadly but the love and care of the team at Gilwood Lodge never fails her. The professionalism and dedication is second
to none. Currently, she is in bed a little under the weather but she is turned hourly and has company sat with her making sure she is 100% comfortable. I myself am going through a tough time in my life but the management team are there for me too. They are a well-run, well-managed family of carers. Bravo!
05 February 2024
My brother has recently moved into Gilwood Lodge due to the last care home not being adequate in many respects. I was introduced to the manager who was so very helpful and professional, a person who really cares for her patients.
This is the third care home for my brother and my heart goes out to
them as for the first time I am happy, content and so very pleased my brother has found somewhere he can call home.
17 January 2024
I can’t tell you how much we as a family are relieved to have Mum at Gilwood Lodge! She has Alzheimer’s disease and our past experience of care homes has not been good, where we felt Mum was neglected and at risk of harm. At Gilwood, Mum is always warm and appropriately dressed in her own clothes,
she is always clean and comfortable. The meals appear good and she is putting weight back on, staff provide hot or cold drinks as soon as she asks and encourage her to eat snacks in between. We are able to visit in her own room which is always warm, clean and with her own nic-naks is welcoming and familiar for her. Staff always stop and talk to her and us and respond quickly and accurately to any questions or concerns we have. The care she receives is fabulous, Mum always appears comfortable and very happy with the staff and the interactions that she has with them, it is very reassuring for us as a family.
The home is in need of a little updating, but I believe this is underway.
13 October 2023
I have been visiting my mother now for 3 years and find the nursing care very caring and professional. However, over these years the receptionist has never said Hello or even acknowledged myself and my siblings... to the point of being ignorant and rude (at every single visit we have made). Surely
when visiting a loved one in this kind of environment, a welcome or a smile/acknowledgement would help to make a difficult visit for many more pleasant.
25 May 2023
Having to place a loved one in a nursing home is a heart-wrenching thing to do. After visiting several homes, we were told about Gillwood Lodge and straight away it felt right. The staff were excellent. Straight talking and very easy to deal with. Dad had some very challenging behaviour and the
early days weren't easy but the manager and her team stuck by us and after a short period of time Dad settled in. He still can be very challenging at times but the team here are amazing with him. The communication from everyone is excellent and everyone knows who my dad is. I get told stories about him every time I visit and the team here definitely lightens a far-from-ideal situation. They've taken a massive amount of pressure off of Mum by looking after Dad the way they do. Thanks to all of you. Keep up the good work.
23 May 2023
My husband has been a resident since January 2023. All staff are very helpful and always pleasant and obliging.
We can visit any time of day and it is always the same, all staff are ready to help where they can.
Thank you all so much for your patience and understanding.
08 July 2022
Myself and my family cannot thank all staff at Gilwood Lodge enough! From the moment my dear dad arrived at the home, over 6 months ago, the staff have welcomed him and cared for him like he was their own dad. I feel truly blessed that my dad is being cared for at Gilwood. I can say from the bottom
of my heart this is home from home. We always feel welcome, nothing is ever too much trouble. I can sleep at night knowing my dad is being cared for and looked after properly. He has settled in so well, the home is clean, comfortable and most importantly safe. I feel my dad is in a safe environment with people that genuinely care for him and want to make sure he is properly looked after.
Thank you all so much for everything.
29 June 2021
From what I’ve seen the Staff are always polite and helpful with residents and visitors. The Lodge is clean and tidy and the Residents are happy and well cared for. Carers and nursing staff all do their very best to keep the residents comfortable and happy as do the Cleaning and kitchen staff.
15 June 2021
Superb nursing home which provide excellent health care not only to my grandfather but all the service users residing here.
Gilwood Lodge has been an excellent help to my grandfather providing all his needs within the home. My grandfather has always been happy with the home and the staff, he
often tells me how he "gets treated like a king".
With Covid-19 ongoing, my visits have always been facilitated in the most safest way for me and my grandfather. The management have always updated myself and my family with new policies regarding covid and any other issues regarding my grandfather. I can not fault the management and staff in any way, my grandfather sees all the staff members as extended family they are perfect with him.
Management keep all their staff up to date with training and the ongoing Covid-19. The management and staff have always kept my grandfather safe and ensure that my visits are 100% safe when I visit. I want to thank all staff I couldn't ask for more.
07 June 2021
All the staff I have dealt with seem really caring and loving towards the residents. I have dealt with the activity coordinator more than most as she was the one-to-one for my friend for quite some time and she is a very special lady. She gives it 100%. She goes the extra mile to make the residents
and their families feel special. Since she has changed positions and become the activity coordinator, it seems from the content on Facebook that there are many more fun things going on now at Gilwood Lodge to entertain the residents.
It seems really well managed by the manager and I would recommend it to anyone who was considering a residential/nursing home for their loved one.
24 May 2021
My friend has been here a few years now has been cared for in a great way. It is a caring home with the staff being very helpful when you attend. My friend seems very happy here and before Covid, it was like a second home to me. Yes, there are things they can improve on all places have that, but
generally, I am very happy with everything. Communication between the home and myself has been great, I can all anytime and usually get through, apart from a weekend. The phone can ring for a long time and then ring out. Her husband is in another care home and their contact is my prime importance, and I would like to think Gilwood for feeling the same. Helping to charge the phone and supporting the arrangements they have. The staff are very friendly and I feel happy leaving her in their secure hands.
21 May 2021
Significant improvements to the environment and atmosphere in Gilwood Lodge have been made over the last two years, bringing it up to the standard that you would expect for a modern-day Care Home facility.
Latest Reviews for Gilwood Lodge Nursing Home
23 February 2026
My dad has been placed in this care home in January 26. The staff have been nothing but fantastic. They have listen to our thoughts and opinions and included us in every aspect of my dad's care as he is unable to advocate for himself. The home manager has kept us updated and contacted other
professionals when we have asked her to. I'm glad we chose this care home, they are nothing but helpful.
08 October 2025
My mother is new to Gilwood Lodge since July 2025 and moved from another residential home.
Michelle and her team treat my mother and ourselves like family and even before she moved to the home was speaking with me about how mums living conditions could be improved for the better.
Dementia is a
cruel disease but mum is cared for and has her basic needs such as personal hygiene dealt with ( when now it seems it previously wasn't).
Mum needs specialist attention, Michelle and her team organise it and make sure myself and my family are kept updated and informed of everything.
Our thoughts and wishes for mums care are taken into consideration by every person in the home and I can sleep knowing mum is safe and I will be contacted when needed.
I cannot thank or praise Michelle or her staff more and will continue to appreciate everything they do regarding caring for mum.
01 July 2025
My grandad hasn't been a resident for long but since being a resident at Gilwood lodge I have seen a significant change in him.
My grandad has Alzheimer's and was previously a resident in a different care home before coming here, and when coming to Gilwood lodge he was very underweight and his
condition, we thought was worsening. I can truly say that the team at Gilwood lodge have saved my grandad and have given me the grandad back that I remember! Nothing is ever too much for them and they are so kind, caring and
I can say with confidence that he is looked after to a gold standard and I trust the team wholeheartedly. They are always keeping me and my family in the loop with videos and pictures of my grandad dancing and just enjoying himself in general. I wish I could rate them higher than 5 stars because they deserve it.
I can't thank them enough for helping my grandad find his spark again!
25 June 2025
My dad was transferred to Gilwood Lodge from Hospital. To say he wasn't keen on becoming a resident of any nursing home would be an understatement. I cannot praise the nursing home and their staff highly enough. They allowed him to settle in at his own pace and were extremely considerate concerning
his initial reluctance. Their care, compassion and continuous social interaction with my dad have helped him fully settle. He has said to me on numerous occasions that he can't imagine being anywhere else now. He compares it to a five star hotel. If there was an option to award more than five stars I would do it in a heartbeat. I wouldn't hesitate in recommending the home to anyone. They say staff make the environment and it couldn't be better than at Gilwood Lodge.
25 June 2025
Couldn't have asked for a better experience with gilwood lodge, the staff are very attentive and I can tell they actually care about my dad.
Facilities and room and food also spot on. I'm so happy he's there and he is very settled too and enjoys it.
17 April 2025
my brother has had good care at Gilwood lodge.
He gets taken out to visit our mum in another care home and they arrange cards and flowers for him to take on special occasions.
The staff and manager are very helpful whenever I have asked anything.
My brother has made friends in the home and seems
happy.
04 April 2025
I hope this review helps others at a difficult time when you are placing your loved one into a home, as it can be distressing & upsetting for all involved, a time of uncertainty, sadness, guilt, so many emotions overwhelming & the last thing you want to do is going to visit the care homes.. I picked
Gilwood Lodge South Shore Blackpool greeted by the manager ( I did also visit other care homes which the manager said I should do) they were welcoming & understanding allowing me to ask questions and offer of telephone assistance if I remembered anything later. Whilst I walked around the home I noticed all the staff knew ALL the patients names & treated them like family, it was bright and sunny (from other viewings elsewhere not always the norm).
I felt this was where my mother would be treated like a human not a £££ and given caring and respect.
At Gilwood Lodge she has been treated so kindly with understanding & care always, all the team are fantastic 100% recommend
21 June 2024
My husband was taken to Gilwood Lodge in November 2023. He had challenging behaviour which they managed with expertise. He had complex medical needs which they also met with expertise. Both my husband and myself were totally supported by both management and staff. I cannot thank them enough for
their love and support. He sadly passed away on 6th February, his passing was peaceful thanks to the diligence of the staff around us.
17 April 2024
I would like to put in words the wonderful care this nursing home gives to my lovely mum. She has advanced Alzheimer's dementia and her illness is slowly getting the better of her sadly but the love and care of the team at Gilwood Lodge never fails her. The professionalism and dedication is second
to none. Currently, she is in bed a little under the weather but she is turned hourly and has company sat with her making sure she is 100% comfortable. I myself am going through a tough time in my life but the management team are there for me too. They are a well-run, well-managed family of carers. Bravo!
05 February 2024
My brother has recently moved into Gilwood Lodge due to the last care home not being adequate in many respects. I was introduced to the manager who was so very helpful and professional, a person who really cares for her patients.
This is the third care home for my brother and my heart goes out to
them as for the first time I am happy, content and so very pleased my brother has found somewhere he can call home.
17 January 2024
I can’t tell you how much we as a family are relieved to have Mum at Gilwood Lodge! She has Alzheimer’s disease and our past experience of care homes has not been good, where we felt Mum was neglected and at risk of harm. At Gilwood, Mum is always warm and appropriately dressed in her own clothes,
she is always clean and comfortable. The meals appear good and she is putting weight back on, staff provide hot or cold drinks as soon as she asks and encourage her to eat snacks in between. We are able to visit in her own room which is always warm, clean and with her own nic-naks is welcoming and familiar for her. Staff always stop and talk to her and us and respond quickly and accurately to any questions or concerns we have. The care she receives is fabulous, Mum always appears comfortable and very happy with the staff and the interactions that she has with them, it is very reassuring for us as a family.
The home is in need of a little updating, but I believe this is underway.
13 October 2023
I have been visiting my mother now for 3 years and find the nursing care very caring and professional. However, over these years the receptionist has never said Hello or even acknowledged myself and my siblings... to the point of being ignorant and rude (at every single visit we have made). Surely
when visiting a loved one in this kind of environment, a welcome or a smile/acknowledgement would help to make a difficult visit for many more pleasant.
25 May 2023
Having to place a loved one in a nursing home is a heart-wrenching thing to do. After visiting several homes, we were told about Gillwood Lodge and straight away it felt right. The staff were excellent. Straight talking and very easy to deal with. Dad had some very challenging behaviour and the
early days weren't easy but the manager and her team stuck by us and after a short period of time Dad settled in. He still can be very challenging at times but the team here are amazing with him. The communication from everyone is excellent and everyone knows who my dad is. I get told stories about him every time I visit and the team here definitely lightens a far-from-ideal situation. They've taken a massive amount of pressure off of Mum by looking after Dad the way they do. Thanks to all of you. Keep up the good work.
23 May 2023
My husband has been a resident since January 2023. All staff are very helpful and always pleasant and obliging.
We can visit any time of day and it is always the same, all staff are ready to help where they can.
Thank you all so much for your patience and understanding.
08 July 2022
Myself and my family cannot thank all staff at Gilwood Lodge enough! From the moment my dear dad arrived at the home, over 6 months ago, the staff have welcomed him and cared for him like he was their own dad. I feel truly blessed that my dad is being cared for at Gilwood. I can say from the bottom
of my heart this is home from home. We always feel welcome, nothing is ever too much trouble. I can sleep at night knowing my dad is being cared for and looked after properly. He has settled in so well, the home is clean, comfortable and most importantly safe. I feel my dad is in a safe environment with people that genuinely care for him and want to make sure he is properly looked after.
Thank you all so much for everything.
29 June 2021
From what I’ve seen the Staff are always polite and helpful with residents and visitors. The Lodge is clean and tidy and the Residents are happy and well cared for. Carers and nursing staff all do their very best to keep the residents comfortable and happy as do the Cleaning and kitchen staff.
15 June 2021
Superb nursing home which provide excellent health care not only to my grandfather but all the service users residing here.
Gilwood Lodge has been an excellent help to my grandfather providing all his needs within the home. My grandfather has always been happy with the home and the staff, he
often tells me how he "gets treated like a king".
With Covid-19 ongoing, my visits have always been facilitated in the most safest way for me and my grandfather. The management have always updated myself and my family with new policies regarding covid and any other issues regarding my grandfather. I can not fault the management and staff in any way, my grandfather sees all the staff members as extended family they are perfect with him.
Management keep all their staff up to date with training and the ongoing Covid-19. The management and staff have always kept my grandfather safe and ensure that my visits are 100% safe when I visit. I want to thank all staff I couldn't ask for more.
07 June 2021
All the staff I have dealt with seem really caring and loving towards the residents. I have dealt with the activity coordinator more than most as she was the one-to-one for my friend for quite some time and she is a very special lady. She gives it 100%. She goes the extra mile to make the residents
and their families feel special. Since she has changed positions and become the activity coordinator, it seems from the content on Facebook that there are many more fun things going on now at Gilwood Lodge to entertain the residents.
It seems really well managed by the manager and I would recommend it to anyone who was considering a residential/nursing home for their loved one.
24 May 2021
My friend has been here a few years now has been cared for in a great way. It is a caring home with the staff being very helpful when you attend. My friend seems very happy here and before Covid, it was like a second home to me. Yes, there are things they can improve on all places have that, but
generally, I am very happy with everything. Communication between the home and myself has been great, I can all anytime and usually get through, apart from a weekend. The phone can ring for a long time and then ring out. Her husband is in another care home and their contact is my prime importance, and I would like to think Gilwood for feeling the same. Helping to charge the phone and supporting the arrangements they have. The staff are very friendly and I feel happy leaving her in their secure hands.
21 May 2021
Significant improvements to the environment and atmosphere in Gilwood Lodge have been made over the last two years, bringing it up to the standard that you would expect for a modern-day Care Home facility.