Submit a Review for Knowle Gate Care Home - Avery Healthcare
1331 Warwick Road, Solihull, Solihull, B93 9LW
View full details of Knowle Gate Care Home - Avery HealthcareLatest Reviews for Knowle Gate Care Home - Avery Healthcare
11 May 2026
As a daughter of an elderly mother. I was faced with the decision of placing my mother whom could be difficult at times into a residential care home. It was one of the most challenging and difficult decisions of my life. I looked at a lot of care homes and began to think there was no home I could
see my mother living in. Then I found Knowle Gate. Right from the start it was amazing, and still is. The staff are really nice, friendly and caring.
At the beginning there were some teething problems but I found the staff approachable and professional.
I cannot recommend this home more highly. I thank them all the time and I'm grateful for the opportunity to leave this review enabling me to put my thoughts in writing. Thank you to all the staff and know all your efforts are acknowledged and appreciated.
11 May 2026
Overall we as a family are happy that our relative resides at Knowlegate. The most important thing is knowing that our relative is happy. However some staff need to be more interactive with all the residents and be more well versed in understanding the more challenging behaviour that dementia can
present.
11 May 2026
Overall, I am very pleased with my mum's care. The reception staff are excellent as are the activity ladies. I also find the senior carers provide detailed communication/discussion about mum's state of well-being as required. The other carers are generally friendly, smile and say hello as we
arrive. My comments on how their work could be improved include involving themselves more in residents day-to-day life beyond that of just their personal care. Sometimes we see a number of them sitting around or even sitting on the carers desk on mobile phones etc which doesn't give a good impression. This becomes more annoying when occasionally we find mum cold or thirsty and asking for a drink. Surely these are basic care needs that should be monitored throughout the day. She often looks disheveled with left over food etc down herself and/or spilled drink on her wheelchair. She deserves to be kept warm, clean and in a respectable state. Her room should also be kept locked as we've requested
11 May 2026
Both myself and my sister are absolutely delighted with the care that our dad has received at Knowlegate. He has been resident since August 2025 and every single day he has received outstanding care and support from each and every member of staff. He settled very quickly, which at 94 isn't easy.
He's put on weight which is down to the delicious nutritional food that is prepared and served every day. The surroundings are always very clean, bright and welcoming. Entertainment is varied, with in house activities provided by the 'Pink ladies' or special guests who come and entertain.
My sister and I have been made to feel welcome and part of the 'team' who are looking after dad. Which is very important to us. Putting dad in a care home was an awful decision to make, but that said, we know that Knowlegate is absolutely the best place for dad. We can rest easy knowing he is safe, warm, and exceptionally well cared for. To all the team at Knowlegate. Thank you. You are all amazing.
30 March 2026
A wonderful, caring and lovely new home for my father-in-law. We looked at several homes in the Solihull area and the facitlties here are outstanding and second to none. We are regularly kept informed of any concerns that they may have and communication is excellent. Activities for relatives offer
rnrichment and keep his mind active.He is 100 years of age and feels he has a new lease of life. When asked if he likes it here, his reply 'I love it here, the staff can't do enough for me!'
26 March 2026
My husband had 2 weeks respite Knowle Gate. The 2 weeks of absolutely amazing care, the staff are wonderful, everything from day one, my husband enjoyed his respite at Knowle Gate we continue the coffee bistro mornings coffee + cake. Always met at the door, the staff with care kindness compassion.
The support excellent recommend Knowle Gate.
10 November 2025
I can't begin to describe how happy I am to have found such a warm, friendly and caring home for my dad. The staff are just so kind to Dad and to my sister and I. The activities are so well thought out and relevant. Dad has visibly improved both physically and even mentally which considering his
dementia this is a real bonus. We are so pleased and relieved to have found Dad's new forever home.
14 February 2025
I have been at Knowle Gate for 4 months. I am improving daily and this is due to the care and attention of the staff and management here.
30 January 2025
Very good staff make this home so successful. Excellent food and activities. A larger bistro area would enhance the experiences of residents as would more activities in the evening. Patients suffering from dementia are given activities that are interesting and stimulating.
27 January 2025
Mum was admitted to Knowle Gate Care Home after a hospital stay. The staff helped her settle in and have given her lots of encouragement to settle in. While at Knowle Gate we can see a marked improvement in her health. She has become more sociable again and enjoys taking part in activities. She is
walking more and eating so much better. The team at Knowle Gate could not do more to improve Mum's wellbeing. So pleased this is the choice made for her.
27 January 2025
My mum 91 became a resident 6 months ago and I cant believe the improvement in her well-being, walking, and social skills.
Everyone has been so welcoming, engages with my mum, and actively encourages her to join in with the various activities. Mum loves the weekly art and music sessions.
29 November 2024
My mother stayed in Knowle Gate for 3 months whilst recovering from illness, and I cannot speak highly enough of the staff and the way the whole home is run and maintained. Having had an experience of another home in the Solihull area, this home is clearly 5 Star, and everyone from the reception
staff, the carers, management and even the maintenance personnel, could not have done more to make Mum feel welcome and at home. I found all the staff to be personable and very caring and in particular the head carer who went above and beyond to ensure Mum received the best care and medical attention when required. It is thanks to the staff that Mum was able to recover her strength to be able to return home successfully. I would unreservedly recommend Knowle Gate. Thank you!
14 October 2024
Since my friend came to Knowle Gate Care Home she has a renewed energy for life! She loves the activities and always speaks highly of all the staff! I've been so impressed with the calm, friendly atmosphere and the very many genuinely caring staff. The home and gardens are always immaculate.
10 July 2024
My dear friend has been at the home for less than a week but we can see already that she is very well cared for. It is such a wonderful environment with the gardens, terraces and pleasant rooms. The staff are caring, friendly and professional. I cannot thank you enough!
03 May 2024
On the whole, we are very pleased that we chose Knowle Gate Care home to look after my father. There are some exceptional members of the team that we cannot fault and they have developed a great relationship with Dad. There have been times where we have had to raise issues but the fact that we are
still happy to give a 5/5 mark, the reality is probably 4.7.
Thank you for the care you give my father. It is appreciated.
26 April 2024
This care home is very welcoming. Reception is helpful and takes me to the lift as my friend is on the first floor.
The staff know people's names and give so much care, smiling and laughing, so my friend feels at home.
24 April 2024
Where do I start? I can not thank the staff at Knowle Gate enough for all that they have done for my mom and our family.
Knowle Gate have been amazing. They provide specialist dementia care and support for residents under and over 65, in a setting that is warm, welcoming and homely. They have
helped my mom to regain her confidence, self-esteem and purpose. The staff consider the residents personalised hobbies and interests and they go the extra mile to see each and every one of their residents smile. Since my mom has been at Knowle Gate she has flourished. Everything she tells me about Knowle Gate is positive. From the meals she eats, the friends she’s made and the activities that she has taken part in, she has really enjoyed her time there. Mom values the staff and residents as an extension of her family and so do we.
Thank you for everything that you do and thank you for being apart of our journey we really do appreciate you.
08 April 2024
My relative has been living at Knowle Gate care home for 18 months. It is a light and bright home, with accessible gardens. During this time we have found all staff (care, reception, maintenance, laundry, activity, cleaning and chefs) to be approachable, welcoming, kind and compassionate. I can
highly recommend Knowle Gate Care Home.
26 March 2024
I am Power of Attorney for an elderly lady and I chose this care home for her based on the location, facilities and the level of care. I can honestly say that since she's been in Knowle Gate Care Home, my work as Power of Attorney has been very easy as everything is taken care of, and my elderly
friend seems more happy than she's been for a long time. The price is obviously not cheap, but it is absolutely worth it! And it is nice for friends and relatives to visit as well!
I cannot comment on food and drink as I have not personally tried any, but free coffee and cakes for visitors in the reception area are always nice.
26 March 2024
Mum has dementia and has been a resident for two years now. During that time her dementia has developed further and the staff have been brilliant throughout helping me and Mum adapt. The activities program is crucial to Mum, especially anything involving singing and movement, and the home puts on so
many different activities each week. The backup support from the care staff, receptionists, hairdressers, chiropodist, and doctor have been excellent especially now that movement is becoming more restrictive. Mum and I love the social events that are organised for residents and visitors, a chance for everyone to meet. The home is not perfect, no because it’s not their own home but I still believe it’s the closest I can get to making her feel like it.
Latest Reviews for Knowle Gate Care Home - Avery Healthcare
11 May 2026
As a daughter of an elderly mother. I was faced with the decision of placing my mother whom could be difficult at times into a residential care home. It was one of the most challenging and difficult decisions of my life. I looked at a lot of care homes and began to think there was no home I could
see my mother living in. Then I found Knowle Gate. Right from the start it was amazing, and still is. The staff are really nice, friendly and caring.
At the beginning there were some teething problems but I found the staff approachable and professional.
I cannot recommend this home more highly. I thank them all the time and I'm grateful for the opportunity to leave this review enabling me to put my thoughts in writing. Thank you to all the staff and know all your efforts are acknowledged and appreciated.
11 May 2026
Overall we as a family are happy that our relative resides at Knowlegate. The most important thing is knowing that our relative is happy. However some staff need to be more interactive with all the residents and be more well versed in understanding the more challenging behaviour that dementia can
present.
11 May 2026
Overall, I am very pleased with my mum's care. The reception staff are excellent as are the activity ladies. I also find the senior carers provide detailed communication/discussion about mum's state of well-being as required. The other carers are generally friendly, smile and say hello as we
arrive. My comments on how their work could be improved include involving themselves more in residents day-to-day life beyond that of just their personal care. Sometimes we see a number of them sitting around or even sitting on the carers desk on mobile phones etc which doesn't give a good impression. This becomes more annoying when occasionally we find mum cold or thirsty and asking for a drink. Surely these are basic care needs that should be monitored throughout the day. She often looks disheveled with left over food etc down herself and/or spilled drink on her wheelchair. She deserves to be kept warm, clean and in a respectable state. Her room should also be kept locked as we've requested
11 May 2026
Both myself and my sister are absolutely delighted with the care that our dad has received at Knowlegate. He has been resident since August 2025 and every single day he has received outstanding care and support from each and every member of staff. He settled very quickly, which at 94 isn't easy.
He's put on weight which is down to the delicious nutritional food that is prepared and served every day. The surroundings are always very clean, bright and welcoming. Entertainment is varied, with in house activities provided by the 'Pink ladies' or special guests who come and entertain.
My sister and I have been made to feel welcome and part of the 'team' who are looking after dad. Which is very important to us. Putting dad in a care home was an awful decision to make, but that said, we know that Knowlegate is absolutely the best place for dad. We can rest easy knowing he is safe, warm, and exceptionally well cared for. To all the team at Knowlegate. Thank you. You are all amazing.
30 March 2026
A wonderful, caring and lovely new home for my father-in-law. We looked at several homes in the Solihull area and the facitlties here are outstanding and second to none. We are regularly kept informed of any concerns that they may have and communication is excellent. Activities for relatives offer
rnrichment and keep his mind active.He is 100 years of age and feels he has a new lease of life. When asked if he likes it here, his reply 'I love it here, the staff can't do enough for me!'
26 March 2026
My husband had 2 weeks respite Knowle Gate. The 2 weeks of absolutely amazing care, the staff are wonderful, everything from day one, my husband enjoyed his respite at Knowle Gate we continue the coffee bistro mornings coffee + cake. Always met at the door, the staff with care kindness compassion.
The support excellent recommend Knowle Gate.
10 November 2025
I can't begin to describe how happy I am to have found such a warm, friendly and caring home for my dad. The staff are just so kind to Dad and to my sister and I. The activities are so well thought out and relevant. Dad has visibly improved both physically and even mentally which considering his
dementia this is a real bonus. We are so pleased and relieved to have found Dad's new forever home.
14 February 2025
I have been at Knowle Gate for 4 months. I am improving daily and this is due to the care and attention of the staff and management here.
30 January 2025
Very good staff make this home so successful. Excellent food and activities. A larger bistro area would enhance the experiences of residents as would more activities in the evening. Patients suffering from dementia are given activities that are interesting and stimulating.
27 January 2025
Mum was admitted to Knowle Gate Care Home after a hospital stay. The staff helped her settle in and have given her lots of encouragement to settle in. While at Knowle Gate we can see a marked improvement in her health. She has become more sociable again and enjoys taking part in activities. She is
walking more and eating so much better. The team at Knowle Gate could not do more to improve Mum's wellbeing. So pleased this is the choice made for her.
27 January 2025
My mum 91 became a resident 6 months ago and I cant believe the improvement in her well-being, walking, and social skills.
Everyone has been so welcoming, engages with my mum, and actively encourages her to join in with the various activities. Mum loves the weekly art and music sessions.
29 November 2024
My mother stayed in Knowle Gate for 3 months whilst recovering from illness, and I cannot speak highly enough of the staff and the way the whole home is run and maintained. Having had an experience of another home in the Solihull area, this home is clearly 5 Star, and everyone from the reception
staff, the carers, management and even the maintenance personnel, could not have done more to make Mum feel welcome and at home. I found all the staff to be personable and very caring and in particular the head carer who went above and beyond to ensure Mum received the best care and medical attention when required. It is thanks to the staff that Mum was able to recover her strength to be able to return home successfully. I would unreservedly recommend Knowle Gate. Thank you!
14 October 2024
Since my friend came to Knowle Gate Care Home she has a renewed energy for life! She loves the activities and always speaks highly of all the staff! I've been so impressed with the calm, friendly atmosphere and the very many genuinely caring staff. The home and gardens are always immaculate.
10 July 2024
My dear friend has been at the home for less than a week but we can see already that she is very well cared for. It is such a wonderful environment with the gardens, terraces and pleasant rooms. The staff are caring, friendly and professional. I cannot thank you enough!
03 May 2024
On the whole, we are very pleased that we chose Knowle Gate Care home to look after my father. There are some exceptional members of the team that we cannot fault and they have developed a great relationship with Dad. There have been times where we have had to raise issues but the fact that we are
still happy to give a 5/5 mark, the reality is probably 4.7.
Thank you for the care you give my father. It is appreciated.
26 April 2024
This care home is very welcoming. Reception is helpful and takes me to the lift as my friend is on the first floor.
The staff know people's names and give so much care, smiling and laughing, so my friend feels at home.
24 April 2024
Where do I start? I can not thank the staff at Knowle Gate enough for all that they have done for my mom and our family.
Knowle Gate have been amazing. They provide specialist dementia care and support for residents under and over 65, in a setting that is warm, welcoming and homely. They have
helped my mom to regain her confidence, self-esteem and purpose. The staff consider the residents personalised hobbies and interests and they go the extra mile to see each and every one of their residents smile. Since my mom has been at Knowle Gate she has flourished. Everything she tells me about Knowle Gate is positive. From the meals she eats, the friends she’s made and the activities that she has taken part in, she has really enjoyed her time there. Mom values the staff and residents as an extension of her family and so do we.
Thank you for everything that you do and thank you for being apart of our journey we really do appreciate you.
08 April 2024
My relative has been living at Knowle Gate care home for 18 months. It is a light and bright home, with accessible gardens. During this time we have found all staff (care, reception, maintenance, laundry, activity, cleaning and chefs) to be approachable, welcoming, kind and compassionate. I can
highly recommend Knowle Gate Care Home.
26 March 2024
I am Power of Attorney for an elderly lady and I chose this care home for her based on the location, facilities and the level of care. I can honestly say that since she's been in Knowle Gate Care Home, my work as Power of Attorney has been very easy as everything is taken care of, and my elderly
friend seems more happy than she's been for a long time. The price is obviously not cheap, but it is absolutely worth it! And it is nice for friends and relatives to visit as well!
I cannot comment on food and drink as I have not personally tried any, but free coffee and cakes for visitors in the reception area are always nice.
26 March 2024
Mum has dementia and has been a resident for two years now. During that time her dementia has developed further and the staff have been brilliant throughout helping me and Mum adapt. The activities program is crucial to Mum, especially anything involving singing and movement, and the home puts on so
many different activities each week. The backup support from the care staff, receptionists, hairdressers, chiropodist, and doctor have been excellent especially now that movement is becoming more restrictive. Mum and I love the social events that are organised for residents and visitors, a chance for everyone to meet. The home is not perfect, no because it’s not their own home but I still believe it’s the closest I can get to making her feel like it.