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- Knowle Gate Care Home - Avery Healthcare







Knowle Gate Care Home is located just a short distance from Solihull in the West Midlands, near the picturesque village of Knowle and the M42. The home provides residential, respite and dementia care in a purpose-built setting.
The staff at Knowle Gate are committed to offering holistic care, ensuring residents lead as fulfilled lives as possible. Recognising that transitioning lifestyles in senior years can be stressful, the team work hard to...
Care Provided by Knowle Gate Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Knowle Gate Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Knowle Gate Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Tracey Frisby (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2016
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Knowle Gate Care Home - Avery Healthcare Reviews (85)
Knowle Gate Care Home - Avery Healthcare has a Review Score of 9.6 (9.632) out of 10, based on 14 reviews in the last 2 years.
Over all time Knowle Gate Care Home - Avery Healthcare has 85 reviews.
Having visited a number of other care homes previously, I appreciated the excellent decor, bright natural light, fabulous outdoor areas and the wonderful singing session I got to witness / join in with. Exceptionally impressive!
Thank you for your lovely review. We're so pleased you enjoyed your visit and that our welcoming environment, beautiful outdoor spaces, and dcor stood out to you.
It's wonderful to hear you enjoyed our singing session too-it's always a highlight for our residents and visitors alike. Thank you for your kind words, and we hope to welcome you again soon.
As a daughter of an elderly mother. I was faced with the decision of placing my mother whom could be difficult at times into a residential care home. It was one of the most challenging and difficult decisions of my life. I looked at a lot of care homes and began to think there was no home I could see my mother living in. Then I found Knowle Gate. Right from the start it was amazing, and still is. The staff are really nice, friendly and caring.
At the beginning there were some teething problems but I found the staff approachable and professional.
I cannot recommend this home more highly. I thank them all the time and I'm grateful for the opportunity to leave this review enabling me to put my thoughts in writing. Thank you to all the staff and know all your efforts are acknowledged and appreciated.
Thank you so much for your lovely review and for trusting Knowle Gate with your mother's care. We understand how difficult this decision was for you, so it means a great deal to hear that you felt supported and reassured by our team from the beginning.
We truly appreciate your kind words about...
Overall we as a family are happy that our relative resides at Knowlegate. The most important thing is knowing that our relative is happy. However some staff need to be more interactive with all the residents and be more well versed in understanding the more challenging behaviour that dementia can present.
Thank you for your review and for sharing your family's experience. We are delighted to hear that your relative is happy at Knowlegate, as their wellbeing and happiness are our highest priorities.
We also appreciate your constructive feedback regarding staff interaction and understanding of...
Overall, I am very pleased with my mum's care. The reception staff are excellent as are the activity ladies. I also find the senior carers provide detailed communication/discussion about mum's state of well-being as required. The other carers are generally friendly, smile and say hello as we arrive. My comments on how their work could be improved include involving themselves more in residents day-to-day life beyond that of just their personal care. Sometimes we see a number of them sitting around or even sitting on the carers desk on mobile phones etc which doesn't give a good impression. This becomes more annoying when occasionally we find mum cold or thirsty and asking for a drink. Surely these are basic care needs that should be monitored throughout the day. She often looks disheveled with left over food etc down herself and/or spilled drink on her wheelchair. She deserves to be kept warm, clean and in a respectable state. Her room should also be kept locked as we've requested
Thank you for taking the time to share your feedback. We are pleased to hear your positive comments about our reception team, activities staff, and senior carers, and we will ensure these are passed on.
We also appreciate your honest comments regarding the areas where we can improve. Your...
My sister and I have been made to feel welcome and part of the 'team' who are looking after dad. Which is very important to us. Putting dad in a care home was an awful decision to make, but that said, we know that Knowlegate is absolutely the best place for dad. We can rest easy knowing he is safe, warm, and exceptionally well cared for. To all the team at Knowlegate. Thank you. You are all amazing.
Thank you so much for your wonderful review and kind words. We are delighted to hear that your dad has settled so well with us and that both you and your sister feel reassured and welcomed as part of his care journey.
It means a great deal to know that our team, environment, activities, and...
A wonderful, caring and lovely new home for my father-in-law. We looked at several homes in the Solihull area and the facitlties here are outstanding and second to none. We are regularly kept informed of any concerns that they may have and communication is excellent. Activities for relatives offer rnrichment and keep his mind active.He is 100 years of age and feels he has a new lease of life. When asked if he likes it here, his reply 'I love it here, the staff can't do enough for me!'
Thank you so much for your kind words. This will be passed on to our staff who will greatly appreciate this! Positive feedback is what motivates the team to continue delivering a high standard of care. We are so glad that Knowle Gate has given your father in law a new lease on life
My husband had 2 weeks respite Knowle Gate. The 2 weeks of absolutely amazing care, the staff are wonderful, everything from day one, my husband enjoyed his respite at Knowle Gate we continue the coffee bistro mornings coffee + cake. Always met at the door, the staff with care kindness compassion. The support excellent recommend Knowle Gate.
We truly appreciate your kind words and this will certainly be shared with the Knowle Gate team. Our team takes great pride in the care that they provide and your feedback will certainly be appreciated. We are so happy to hear that your husband enjoyed his respite with us and we are glad that you...
I can't begin to describe how happy I am to have found such a warm, friendly and caring home for my dad. The staff are just so kind to Dad and to my sister and I. The activities are so well thought out and relevant. Dad has visibly improved both physically and even mentally which considering his dementia this is a real bonus. We are so pleased and relieved to have found Dad's new forever home.
We truly appreciate your thoughtful review; it was a delightful read that we will certainly share with our team. It brings us great joy to know that your dad is enjoying himself and making the most of the activities we offer. Your feedback not only brightens our day but also motivates us to...
I have been at Knowle Gate for 4 months. I am improving daily and this is due to the care and attention of the staff and management here.
Thank you for the lovely feedback, it is lovely to see how much you are improving. The staff will be happy with your feedback.
Very good staff make this home so successful. Excellent food and activities. A larger bistro area would enhance the experiences of residents as would more activities in the evening. Patients suffering from dementia are given activities that are interesting and stimulating.
Thank you for your lovely feedback, we will certainly arrange some more activities in the evening.
Mum was admitted to Knowle Gate Care Home after a hospital stay. The staff helped her settle in and have given her lots of encouragement to settle in. While at Knowle Gate we can see a marked improvement in her health. She has become more sociable again and enjoys taking part in activities. She is walking more and eating so much better. The team at Knowle Gate could not do more to improve Mum's wellbeing. So pleased this is the choice made for her.
Thank you so much for your kind words, I will ensure that this is communicated to the team.
Everyone has been so welcoming, engages with my mum, and actively encourages her to join in with the various activities. Mum loves the weekly art and music sessions.
Thank you for your kind words, the team will be pleased with the positive feedback.
My mother stayed in Knowle Gate for 3 months whilst recovering from illness, and I cannot speak highly enough of the staff and the way the whole home is run and maintained. Having had an experience of another home in the Solihull area, this home is clearly 5 Star, and everyone from the reception staff, the carers, management and even the maintenance personnel, could not have done more to make Mum feel welcome and at home. I found all the staff to be personable and very caring and in particular the head carer who went above and beyond to ensure Mum received the best care and medical attention when required. It is thanks to the staff that Mum was able to recover her strength to be able to return home successfully. I would unreservedly recommend Knowle Gate. Thank you!
Thank you for your lovely response, I will ensure that I share the lovely comments with the team. Your Mum was a pleasure to have and she is welcome back anytime.
Since my friend came to Knowle Gate Care Home she has a renewed energy for life! She loves the activities and always speaks highly of all the staff! I've been so impressed with the calm, friendly atmosphere and the very many genuinely caring staff. The home and gardens are always immaculate.
Thank you for your kind words regarding Knowle Gate Care Home, the staff are thrilled with your feedback.
My dear friend has been at the home for less than a week but we can see already that she is very well cared for. It is such a wonderful environment with the gardens, terraces and pleasant rooms. The staff are caring, friendly and professional. I cannot thank you enough!
Thank you so much for your kind words, I will ensure that this is shared with the team and that their hard work is recognised. Your friend is a pleasure to have in the home.
Thank you for the care you give my father. It is appreciated.
Thank you for your review, we will share this with the team who will be happy with your feedback. Once again thank you from all at Knowle Gate.
The staff know people's names and give so much care, smiling and laughing, so my friend feels at home.
Thank you so much for your lovely review; the team will be happy with your comments.
Knowle Gate have been amazing. They provide specialist dementia care and support for residents under and over 65, in a setting that is warm, welcoming and homely. They have helped my mom to regain her confidence, self-esteem and purpose. The staff consider the residents personalised hobbies and interests and they go the extra mile to see each and every one of their residents smile. Since my mom has been at Knowle Gate she has flourished. Everything she tells me about Knowle Gate is positive. From the meals she eats, the friends she’s made and the activities that she has taken part in, she has really enjoyed her time there. Mom values the staff and residents as an extension of her family and so do we.
Thank you for everything that you do and thank you for being apart of our journey we really do appreciate you.
Thank you so much for your lovely review, the staff team will be so happy with this response. Thank you!
My relative has been living at Knowle Gate care home for 18 months. It is a light and bright home, with accessible gardens. During this time we have found all staff (care, reception, maintenance, laundry, activity, cleaning and chefs) to be approachable, welcoming, kind and compassionate. I can highly recommend Knowle Gate Care Home.
Thank you for your lovely comments, I will ensure that this is passed onto the team.
I cannot comment on food and drink as I have not personally tried any, but free coffee and cakes for visitors in the reception area are always nice.
Thank you for your lovely comments, we are happy that your friend is comfortable and happy at Knowle Gate. I will ensure that your feedback is passed onto the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 March 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Knowle Gate Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Knowle Gate Care Home - Avery Healthcare.
Meet the Team (8)

Hi, I'm Tracey, and I bring over 20 years of extensive care experience to my role as the manager of Knowle Gate. With a passion for ensuring the well-being of residents and a dedication to maintaining high standards of care, I am committed to providing a supportive and nurturing environment for all individuals under my supervision. My wealth of knowledge in the field of care management enables me to effectively lead my team and ensure that residents receive the highest quality of care possible.
Outside of work, I enjoy watching documentaries, reading books, and spending quality time visiting family. These moments help me unwind and stay balanced, allowing me to bring energy and focus to my role at Knowle Gate.

Hi, my name is Sabina, and I am the Deputy Home Manager at Knowle Gate. I first joined Knowle Gate in 2020 as a Care Assistant. I now have 9 years of total care experience, which is reflected in my work. My role is varied here at Knowle Gate. - One minute I can be assisting on the floors, and the next I can be hosting meetings with family members or staff.
I love what I do, and my door is always open if anybody needs to have a chat.
In my spare time, I love to spend time with my family and friends, and I enjoy trying new restaurants.

Hi, my name is Alexis and I am the administrator at Knowle Gate. My role oversees all of the behind the scenes of our residents and staff. My door is always open if anybody has got any questions.
I joined Knowle Gate in 2025 and I carry 20 years of admin experience. In my spare time, I love walking my dog, doing DIY and gardening.

Hello, my name is Courtney and I am in charge of the sales and marketing here at Knowle Gate. I also bring the community together by arranging events inside and outside the home to bring everybody together.
I love being able to help residents and their families during a time of need, by providing the best level of customer service during a time where they are all entering a new chapter of their lives together.
I feel very fulfilled in my role and I love making a difference to peoples lives.
In my spare time, I love to read fiction and spend time with my friends and family.

I think I have the best job in the world.
Making a difference in our resident's everyday lives is beyond rewarding.
There is such a lovely family atmosphere here which is wonderful for our residents to be part of.
Activities are so important for their well-being.

Paul has worked in the hospitality industry for 46 years.
He trained at Grimsby College and spent the early part of his career working in London. After five years, he travelled throughout Europe, gaining valuable experience before settling in Paris, where he worked in a three-Michelin-starred restaurant.
Later in his career, Paul became Executive Chef at a hotel and golf course in rural Lincolnshire, where he received accolades every year. He was also recognised as one of the Top 200 Chefs in the UK on two occasions, achieving an impressive 10th place overall both times. He went on to receive further awards while running his own business.
Paul decided that working in care was the perfect way to conclude his career, using his skills and experience to help people in a compassionate and supportive environment whilst also playing golf in his spare time.

No two days are the same here, always lots of little ways I can help.
I enjoy problem-solving and making everything right for our residents.
I have got 5 years of maintenance experience and I also have a background in the forces. In my spare time, I like to play Hockey.

Hi, my name is Manpreet and I am the head housekeeper at Knowle Gate. I ensure that our wonderful home stays clean and tidy and I also manage our laundry. I love being able to make our residents feel comfortable in their environment and I am always happy to go the extra mile for our residents.
I have been at Knowle Gate since 2017 when I started as a Laundry Assistant. Now, as Head Housekeeper I am so proud of my team for what we accomplish every day.
In my spare time, I am a mother and I love spending time with my family.
Frequently Asked Questions about Knowle Gate Care Home - Avery Healthcare
What types of Care is Knowle Gate Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Knowle Gate Care Home - Avery Healthcare have?
There are 60 Single Rooms.
What are the Facilities & Services at Knowle Gate Care Home - Avery Healthcare?
Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Knowle Gate Care Home - Avery Healthcare to the centre of Solihull?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
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