Submit a Review for Grand View Care Home
Uffington Road, Stamford, PE9 2EX
View Full Details of Grand View Care HomeLatest Reviews for Grand View Care Home
31 October 2025
My father has been a dementia resident at Grand View in Stamford for over a year now and once again is receiving poor care. Just this week I have visited twice and both times on arrival he was wet through. Today I was told he hadn't been checked on for 5 hours to see if he needed the toilet. They have lost or damaged his expensive hearing aids numerous times. They even ran out of his medications more than once! Far too many agency staff and a lack of activities is often apparent with residents just dumped in the communal lounge area for hours on end with nothing to do. Fancy facilities that hardly get used and a brand new minibus that has sat in the car park unused for months. We now understand this is due to a recruitment issue that is being resolved. The care home itself is fitted out to a high standard and the food has always been good but repeatedly reporting the same issues is exhausting. We are expecting vast improvements following in depth discussions with the owner.
30 September 2025
I have lived in Grand View for over a year and now call it my home. We are well cared fr by the staff. Who are willing to give us time with the tasks of living and are also helpful, listening to worries and meals, comforting and patient on down & sad days. We are encouraged to take advantage of the good days in the garden either to sit quietly or join in one of the many activities planned by the entertainment staff. We are offered a choice of meals each day & can choose from an additional menu if preferred. Outside entertainment come frequently, music and games, visits from animals are particularly enjoyable. Someone is always on call for help, day and night. I am very pleased to have this home recommend by my daughter, where I can end my days comfortable and happy. This home is bright, airy and very comfortable. The care both day and night is very good. The meals are to our own choice, varied and attractively served. Notie is taken of any problems and helped by the staff, and personal preferences are noted. Help is always available. There are plenty of visiting entertainment offered and contact with the local community.
22 September 2025
the management and staff are not only highly professional but also very caring in their contact with residents and their family. They always have the residents wellbeing at heart, ensuring that they are happy and as active as they are able. From the carers to the activities team, hairdresser, maintenance team, kitchen staff and the laundry team, nothing is too much trouble, an ethos which is fully encouraged by the management team. Overall, this is a very supportive and caring care home which also reflects the input of the owner who can often be seen at the coal face and always has a friendly word for everyone
22 September 2025
The food is excellent along with the service and staff make you very welcome and comfortable.
02 September 2025
Our special needs daughter have been respite care for last two years regular with medical condition and we are very pleased the way she having care for her condition. The management team are very friendly and helpful they always listening our daughter's needs. The nurses and all the staffs are very knowledgeable, kind and helpful. Our daughter is very happy and looking forward to stay there and all the staff really spoiled her. last two years she been going Grand View and we are very please for the services she have received has been wonderful. Thank you everyone at Grand View.
11 August 2025
I have been in Grand View for 5 weeks to recuperate from an operation. My husband had been in here previously for a year so I knew the home well and had always been impressed by the care he received. The staff are so patient and kind and go out of their way to attend to all your requirements and pleasures. I would say that most of them go that "extra mile" to make you happy. The home is very well run by a delightful manager who takes a personal interest in every resident and all the staff including nurses, carers, kitchen staff, activity staff, cleaners and admin are most efficient and so friendly and carry out their work with a smile. The food is exceptional, varied and all residents are given alternatives to the daily menu. The activities on offer are excellent and led by a jolly team making the days enjoyable. Not forgetting the support from very competent staff such as the hairdresser and chiropodist. I have been very happy here and the care I have received has been wonderful.
05 August 2025
Very nice environment where the staff provide fantastic care and where nothing is too much trouble. We have peace of mind knowing that my sister is safe and secure and safeguarded. She can choose to join in activities if she wishes and can forego them if she doesn't wish to. Would highly recommend.
05 August 2025
I have been involved with this home for two years, and it is constantly improving across all areas. I am confident, that with it's present management, and the ongoing support of the owners, it will continue on this path.
22 July 2025
I am very pleased with the Care my brother is getting at Grand View. All the staff are amazing. They are helpful, friendly, supportive and go above and beyond. Always do everything to a high standard and are so good with my brother. I am very grateful to Grand View for everything. My brother has settled in really well thanks to all the lovely staff.
21 July 2025
The staff were all very caring and dedicated. Residents are treated with respect. My mother was only a resident for one week but the experience was excellent and in the end, she had what I would describe as a good ending.
30 June 2025
Grand View Care Home has improved my dads quality of life with all the activities and pastoral care as a family we don't need to worry about him, he has dementia and doesn't remember the fun he's had but we see it on social media, a brilliant clean lovely environment and I couldn't pick one person as they all have worth. Thank you.
27 May 2025
Mum was moved in from the hospital - she went into floor 1 and was very well looked after by all staff - Senior nurses looked after mum very well and kept us informed at all times. Big shout out to them and also another 2 carers who looked after my mum so well. The pink team ladies are brilliant and very inclusive of all residents. Good sized rooms. Lovely little coffee area to share with family and residents - could be bigger. The 1:1 was a challenge and some of them did not appear very clued up. Downside for me is the cost.
13 May 2025
Our daughter going regularly once a month for respite since 2023 at Grand View Care Home Stamford Uffington road and she loves there. she has got Dows syndrome and learning disability, She has been looked after very well and all her needs are met . They provide excellent care through out her stay and she is very happy and looks forward to go there for respite. The staff, nurses, management all are very welcoming and friendly, helpful and knowledgeable. Our daughter is safe and well cared. As a family, we could not have asked for more. Thank you all. We cannot thank them enough.
31 January 2025
My husband has been at Grand View since April 2024 but this review is for his last month there. End-of-life care is different for everyone but the support and care from the nursing team and management at Grand View Care Home for my husband and myself was amazing. Thank you all.
20 January 2025
Following a few years of hospital and care home stays which had been stressful experiences, my husband moved to Grand View, where he was a resident for the last 3 months of his life. The whole staff team made it a peaceful, happy friendly experience for both him and his family. The care could not have been better and he felt safe and cared for. As a family, we could not have asked for more in the way that we were also treated. The nursing, care and management teams went above and beyond in all areas. I cannot thank them enough.
02 December 2024
If you need nursing care stay away from this home. Lots of management changes over the last five years tells a poor story. We had issues with bank nurses. We had multiple events of incorrect meds. We had multiple issues of late delivery of time critical meds leading to multiple visits to hospital who raised safeguarding issues. In the end the home said my daughter was too complex (read trouble) so was not allowed to stay.
29 July 2024
I would definitely not recommend for terminal cancer palliative care on any level. The food was terrible and overcooked. Everything is slow all around. Mum didn't feel listened to. Management was appalling. Reported to CQC. The staff was nice and smiley.
05 June 2024
Our dear mum became a resident of Grand View around 6 weeks ago - the hardest decision of our life but one that we had to make. My sister and I turned up unannounced for a viewing and we were warmly welcomed and shown around. Compared to other care homes in the area there was no contest. The Grand View team from top to bottom really do care about the resident and the family. We have needed lots of support as a family as we get to grips with other people doing the job that we really want to do ourselves. Everybody from the manager (with an open door policy), the management team, to the wonderful carers and more are clearly all recruited for being good eggs and nice caring cheerful people. This is a tough industry where families are demanding and residents more so. If there are problems or difficulties the Grand View team will deal with them professionally and compassionately. My sister and I thank them all for helping us through the toughest time of our life. Keep up the good work.
01 April 2024
My daughter spent 10 days in this residential care home when she was recovering from a hip operation. The home is particularly spotlessly clean. Friendly cheerful staff at all levels. Every task dealt with expeditiously and efficiently.
12 March 2024
My father spent two weeks in Grand View Care Home after a serious bout of pneumonia, which was treated in hospital. He wasn't strong enough to go home directly from the hospital, so Grand View was the perfect solution. The staff were so friendly and kind towards my father, and although he was keen to get home, Grand View was the next best place.
Latest Reviews for Grand View Care Home
31 October 2025
My father has been a dementia resident at Grand View in Stamford for over a year now and once again is receiving poor care. Just this week I have visited twice and both times on arrival he was wet through. Today I was told he hadn't been checked on for 5 hours to see if he needed the toilet. They have lost or damaged his expensive hearing aids numerous times. They even ran out of his medications more than once! Far too many agency staff and a lack of activities is often apparent with residents just dumped in the communal lounge area for hours on end with nothing to do. Fancy facilities that hardly get used and a brand new minibus that has sat in the car park unused for months. We now understand this is due to a recruitment issue that is being resolved. The care home itself is fitted out to a high standard and the food has always been good but repeatedly reporting the same issues is exhausting. We are expecting vast improvements following in depth discussions with the owner.
30 September 2025
I have lived in Grand View for over a year and now call it my home. We are well cared fr by the staff. Who are willing to give us time with the tasks of living and are also helpful, listening to worries and meals, comforting and patient on down & sad days. We are encouraged to take advantage of the good days in the garden either to sit quietly or join in one of the many activities planned by the entertainment staff. We are offered a choice of meals each day & can choose from an additional menu if preferred. Outside entertainment come frequently, music and games, visits from animals are particularly enjoyable. Someone is always on call for help, day and night. I am very pleased to have this home recommend by my daughter, where I can end my days comfortable and happy. This home is bright, airy and very comfortable. The care both day and night is very good. The meals are to our own choice, varied and attractively served. Notie is taken of any problems and helped by the staff, and personal preferences are noted. Help is always available. There are plenty of visiting entertainment offered and contact with the local community.
22 September 2025
the management and staff are not only highly professional but also very caring in their contact with residents and their family. They always have the residents wellbeing at heart, ensuring that they are happy and as active as they are able. From the carers to the activities team, hairdresser, maintenance team, kitchen staff and the laundry team, nothing is too much trouble, an ethos which is fully encouraged by the management team. Overall, this is a very supportive and caring care home which also reflects the input of the owner who can often be seen at the coal face and always has a friendly word for everyone
22 September 2025
The food is excellent along with the service and staff make you very welcome and comfortable.
02 September 2025
Our special needs daughter have been respite care for last two years regular with medical condition and we are very pleased the way she having care for her condition. The management team are very friendly and helpful they always listening our daughter's needs. The nurses and all the staffs are very knowledgeable, kind and helpful. Our daughter is very happy and looking forward to stay there and all the staff really spoiled her. last two years she been going Grand View and we are very please for the services she have received has been wonderful. Thank you everyone at Grand View.
11 August 2025
I have been in Grand View for 5 weeks to recuperate from an operation. My husband had been in here previously for a year so I knew the home well and had always been impressed by the care he received. The staff are so patient and kind and go out of their way to attend to all your requirements and pleasures. I would say that most of them go that "extra mile" to make you happy. The home is very well run by a delightful manager who takes a personal interest in every resident and all the staff including nurses, carers, kitchen staff, activity staff, cleaners and admin are most efficient and so friendly and carry out their work with a smile. The food is exceptional, varied and all residents are given alternatives to the daily menu. The activities on offer are excellent and led by a jolly team making the days enjoyable. Not forgetting the support from very competent staff such as the hairdresser and chiropodist. I have been very happy here and the care I have received has been wonderful.
05 August 2025
Very nice environment where the staff provide fantastic care and where nothing is too much trouble. We have peace of mind knowing that my sister is safe and secure and safeguarded. She can choose to join in activities if she wishes and can forego them if she doesn't wish to. Would highly recommend.
05 August 2025
I have been involved with this home for two years, and it is constantly improving across all areas. I am confident, that with it's present management, and the ongoing support of the owners, it will continue on this path.
22 July 2025
I am very pleased with the Care my brother is getting at Grand View. All the staff are amazing. They are helpful, friendly, supportive and go above and beyond. Always do everything to a high standard and are so good with my brother. I am very grateful to Grand View for everything. My brother has settled in really well thanks to all the lovely staff.
21 July 2025
The staff were all very caring and dedicated. Residents are treated with respect. My mother was only a resident for one week but the experience was excellent and in the end, she had what I would describe as a good ending.
30 June 2025
Grand View Care Home has improved my dads quality of life with all the activities and pastoral care as a family we don't need to worry about him, he has dementia and doesn't remember the fun he's had but we see it on social media, a brilliant clean lovely environment and I couldn't pick one person as they all have worth. Thank you.
27 May 2025
Mum was moved in from the hospital - she went into floor 1 and was very well looked after by all staff - Senior nurses looked after mum very well and kept us informed at all times. Big shout out to them and also another 2 carers who looked after my mum so well. The pink team ladies are brilliant and very inclusive of all residents. Good sized rooms. Lovely little coffee area to share with family and residents - could be bigger. The 1:1 was a challenge and some of them did not appear very clued up. Downside for me is the cost.
13 May 2025
Our daughter going regularly once a month for respite since 2023 at Grand View Care Home Stamford Uffington road and she loves there. she has got Dows syndrome and learning disability, She has been looked after very well and all her needs are met . They provide excellent care through out her stay and she is very happy and looks forward to go there for respite. The staff, nurses, management all are very welcoming and friendly, helpful and knowledgeable. Our daughter is safe and well cared. As a family, we could not have asked for more. Thank you all. We cannot thank them enough.
31 January 2025
My husband has been at Grand View since April 2024 but this review is for his last month there. End-of-life care is different for everyone but the support and care from the nursing team and management at Grand View Care Home for my husband and myself was amazing. Thank you all.
20 January 2025
Following a few years of hospital and care home stays which had been stressful experiences, my husband moved to Grand View, where he was a resident for the last 3 months of his life. The whole staff team made it a peaceful, happy friendly experience for both him and his family. The care could not have been better and he felt safe and cared for. As a family, we could not have asked for more in the way that we were also treated. The nursing, care and management teams went above and beyond in all areas. I cannot thank them enough.
02 December 2024
If you need nursing care stay away from this home. Lots of management changes over the last five years tells a poor story. We had issues with bank nurses. We had multiple events of incorrect meds. We had multiple issues of late delivery of time critical meds leading to multiple visits to hospital who raised safeguarding issues. In the end the home said my daughter was too complex (read trouble) so was not allowed to stay.
29 July 2024
I would definitely not recommend for terminal cancer palliative care on any level. The food was terrible and overcooked. Everything is slow all around. Mum didn't feel listened to. Management was appalling. Reported to CQC. The staff was nice and smiley.
05 June 2024
Our dear mum became a resident of Grand View around 6 weeks ago - the hardest decision of our life but one that we had to make. My sister and I turned up unannounced for a viewing and we were warmly welcomed and shown around. Compared to other care homes in the area there was no contest. The Grand View team from top to bottom really do care about the resident and the family. We have needed lots of support as a family as we get to grips with other people doing the job that we really want to do ourselves. Everybody from the manager (with an open door policy), the management team, to the wonderful carers and more are clearly all recruited for being good eggs and nice caring cheerful people. This is a tough industry where families are demanding and residents more so. If there are problems or difficulties the Grand View team will deal with them professionally and compassionately. My sister and I thank them all for helping us through the toughest time of our life. Keep up the good work.
01 April 2024
My daughter spent 10 days in this residential care home when she was recovering from a hip operation. The home is particularly spotlessly clean. Friendly cheerful staff at all levels. Every task dealt with expeditiously and efficiently.
12 March 2024
My father spent two weeks in Grand View Care Home after a serious bout of pneumonia, which was treated in hospital. He wasn't strong enough to go home directly from the hospital, so Grand View was the perfect solution. The staff were so friendly and kind towards my father, and although he was keen to get home, Grand View was the next best place.