Bluebell Way, Felixstowe, IP11 6AE
View Full Details of Harbour ManorThere really are no down-sides to residence at Harbour Manor. My mother is safe here and very well looked after. The monitoring of her health etc is first rate and the staff can access records immediately in order to answer any concerns and respond accordingly. From a social point of view this is a place where the staff really do care for the residents, as well as providing plenty of activities to stimulate residents and include them in the community there. All good.
Harbour Manor is a beautiful care home. Spotlessly clean, staff are friendly and helpful and the residents seem very happy. it is light and airy and feels more like a hotel than a care home. Residents are given the opportunity to be involved in lots of activities, which helps pass the time. I would definitely recommend Harbour Manor.
The care my mother-in-law receives it second to none. The staff are friendly and caring, always greet you with a warm welcome. They have regular meetings for residents to listen to what they would like to do or if something can be changed to better fit their needs.
My friend and neighbour moved into Harbour Manor about two weeks ago and this is the first opportunity I have had to visit him. He has settled in nicely and is quite content with his life. The staff are so friendly and welcoming, and the building which I know is nigh on brand new, is immaculate and spotlessly clean.
My father was welcomed into Harbour Manor with open arms. The staff there have been absolutely amazing and my father is looking so happy, relaxed and healthy.....more than he has in years. This care home is just Fabulous
All the staff try to give the residents a wonderful experience in their later years. They are very caring and create a lovely community for both residents and staff. The residents are encouraged to join in with all the lovely entertainment that the staff provide in the beautiful setting of the care home.
Water jug not changed for 3 days. Same sticker was on saying Tuesday, still the same sticker on Friday. No towels left in ensuite. Clothes missing not marked because the machine was broken. Dad not shaved daily. Dad was in for respite and ended up in hospital after 10 days. No help when mum went to clear room of dad's things. Not sure how good food was as not allowed to visit at meal times. Mum only met home manager once and dad had been in the home 8 days.
Moving from your own home to a residential care home is a significant step in life. The Staff at Harbour Manor helped my Mother to realise both the necessity, and benefit of doing so. Their understanding, appreciation and sensitivity to my Mother's needs is a thoroughly positive experience. For my Mother, and all our family. We are very grateful for the level of care and attention provided by the staff, and the uplifting atmosphere created by them.
Harbour Manor provide excellent care. The staff are caring and friendly. There are lots of activities for residents to join in with. Meals are excellent, varied and healthy. It is truly 'a home' and not institutional in any way.
My father had also stayed at another care home in Suffolk that I thought was good but this made me realise how excellent Harbour Manor is with outstanding care. I did not have to worry at all about him having respite here. All the staff were friendly and helpful. Made welcome from the moment arrived. Was a very comfortable stay I will certainly use again. I was trying think of something they could improve on but could not think of anything.
Arranging for our friend to transfer to Harbour Manor was made easy. Upon arrival she was welcomed, made to feel at home and involved. The care is excellent and thoughtful resulting in our friend always smiling and looking happy when we pop in.
I was very happy with Harbour Manor, in every aspect. The care, the staff and the homely feel of the place, my partner felt secure, which was a relief for me. The staff were very attentive and helpful, the rooms were lovely, a bit of private space.
From the moment of first contact we were treated with the utmost kindness and consideration. There was no question we asked that went unanswered. All our concerns were addressed and laid to rest. We were assured that my mother would receive the very best of care appropriate to her needs and so it proved to be. I would say that all the staff there went beyond their job spec to make my mum comfortable and happy in her final days. My gratitude is very long lasting.
Very emphatic staff, always pro active with residents and visitors. Harbour Manor always pleasing on the eye, clean, maintained and well looked after. My mum, whilst confused at times, is looking better the longer she lives at Harbour Manor. She knows she is looked after and cared for. Long may this last.
From the very first visit to Harbour Manor we were so impressed. The rooms are like hotel rooms with plenty of beautifully furnished day rooms for residents to relax in. My mum moved in and hasn't been this happy and healthy in years. The activities that are arranged are fantastic and although mum doesn't join in with all of them she thoroughly enjoys the ones she does, especially the trips out to garden centres and pubs! The care she receives is wonderful. I cannot recommend Harbour Manor enough. We no longer feel guilty for mum having to go in to a care home as her life has improved in so many ways since moving to Harbour Manor. Thank you to everyone there for all they do.
My family have been so impressed and delighted with the welcome and care my mother has received since moving into Harbour Manor. Every member of staff has always been so kind and considerate towards my mum and to all of us. They always have time to listen and reassure. Mum has been joining in the various activities and outings which is wonderful to see. Harbour Manor is such a happy place! I would recommend it to anyone trying to make difficult choices for a loved one. You will not be disappointed!
My mum moved into Harbour Manor two weeks ago, after not being able to settle at another care home. The facilities are absolutely wonderful, with each resident having their own en-suite wet room. Mum loved her room straight away, it is so bright and modern. The care Mum has received so far has been excellent from all the team at Harbour Manor. As a family, we have felt so welcome, and nothing is too much trouble. Thank you to all the team at Harbour Manor, it is so reassuring that Mum is so happy. I would recommend Harbour Manor to everyone!
Thank you. Great communication from the staff. Dad looks happy in the photos and there has been a lovely variety of activities. Many thanks this has helped us no end.
A lovely homely feel to this home, beautifully decorated with a lot of thought gone into it. Plenty of facilities ie cinema room, hairdressers, library. Outside facilities potting shed and patio area to sit out and look at the view. Food is excellent all homemade. Definitely worth a visit.
The facility is brand new and situated in an excellent location with ample car parking. The staff are first rate and nothing is too much trouble for them. They are always on hand to assist. The interior facilities are up to date. The food is superb, really. Overall a very impressive establishment.
There really are no down-sides to residence at Harbour Manor. My mother is safe here and very well looked after. The monitoring of her health etc is first rate and the staff can access records immediately in order to answer any concerns and respond accordingly. From a social point of view this is a place where the staff really do care for the residents, as well as providing plenty of activities to stimulate residents and include them in the community there. All good.
Harbour Manor is a beautiful care home. Spotlessly clean, staff are friendly and helpful and the residents seem very happy. it is light and airy and feels more like a hotel than a care home. Residents are given the opportunity to be involved in lots of activities, which helps pass the time. I would definitely recommend Harbour Manor.
The care my mother-in-law receives it second to none. The staff are friendly and caring, always greet you with a warm welcome. They have regular meetings for residents to listen to what they would like to do or if something can be changed to better fit their needs.
My friend and neighbour moved into Harbour Manor about two weeks ago and this is the first opportunity I have had to visit him. He has settled in nicely and is quite content with his life. The staff are so friendly and welcoming, and the building which I know is nigh on brand new, is immaculate and spotlessly clean.
My father was welcomed into Harbour Manor with open arms. The staff there have been absolutely amazing and my father is looking so happy, relaxed and healthy.....more than he has in years. This care home is just Fabulous
All the staff try to give the residents a wonderful experience in their later years. They are very caring and create a lovely community for both residents and staff. The residents are encouraged to join in with all the lovely entertainment that the staff provide in the beautiful setting of the care home.
Water jug not changed for 3 days. Same sticker was on saying Tuesday, still the same sticker on Friday. No towels left in ensuite. Clothes missing not marked because the machine was broken. Dad not shaved daily. Dad was in for respite and ended up in hospital after 10 days. No help when mum went to clear room of dad's things. Not sure how good food was as not allowed to visit at meal times. Mum only met home manager once and dad had been in the home 8 days.
Moving from your own home to a residential care home is a significant step in life. The Staff at Harbour Manor helped my Mother to realise both the necessity, and benefit of doing so. Their understanding, appreciation and sensitivity to my Mother's needs is a thoroughly positive experience. For my Mother, and all our family. We are very grateful for the level of care and attention provided by the staff, and the uplifting atmosphere created by them.
Harbour Manor provide excellent care. The staff are caring and friendly. There are lots of activities for residents to join in with. Meals are excellent, varied and healthy. It is truly 'a home' and not institutional in any way.
My father had also stayed at another care home in Suffolk that I thought was good but this made me realise how excellent Harbour Manor is with outstanding care. I did not have to worry at all about him having respite here. All the staff were friendly and helpful. Made welcome from the moment arrived. Was a very comfortable stay I will certainly use again. I was trying think of something they could improve on but could not think of anything.
Arranging for our friend to transfer to Harbour Manor was made easy. Upon arrival she was welcomed, made to feel at home and involved. The care is excellent and thoughtful resulting in our friend always smiling and looking happy when we pop in.
I was very happy with Harbour Manor, in every aspect. The care, the staff and the homely feel of the place, my partner felt secure, which was a relief for me. The staff were very attentive and helpful, the rooms were lovely, a bit of private space.
From the moment of first contact we were treated with the utmost kindness and consideration. There was no question we asked that went unanswered. All our concerns were addressed and laid to rest. We were assured that my mother would receive the very best of care appropriate to her needs and so it proved to be. I would say that all the staff there went beyond their job spec to make my mum comfortable and happy in her final days. My gratitude is very long lasting.
Very emphatic staff, always pro active with residents and visitors. Harbour Manor always pleasing on the eye, clean, maintained and well looked after. My mum, whilst confused at times, is looking better the longer she lives at Harbour Manor. She knows she is looked after and cared for. Long may this last.
From the very first visit to Harbour Manor we were so impressed. The rooms are like hotel rooms with plenty of beautifully furnished day rooms for residents to relax in. My mum moved in and hasn't been this happy and healthy in years. The activities that are arranged are fantastic and although mum doesn't join in with all of them she thoroughly enjoys the ones she does, especially the trips out to garden centres and pubs! The care she receives is wonderful. I cannot recommend Harbour Manor enough. We no longer feel guilty for mum having to go in to a care home as her life has improved in so many ways since moving to Harbour Manor. Thank you to everyone there for all they do.
My family have been so impressed and delighted with the welcome and care my mother has received since moving into Harbour Manor. Every member of staff has always been so kind and considerate towards my mum and to all of us. They always have time to listen and reassure. Mum has been joining in the various activities and outings which is wonderful to see. Harbour Manor is such a happy place! I would recommend it to anyone trying to make difficult choices for a loved one. You will not be disappointed!
My mum moved into Harbour Manor two weeks ago, after not being able to settle at another care home. The facilities are absolutely wonderful, with each resident having their own en-suite wet room. Mum loved her room straight away, it is so bright and modern. The care Mum has received so far has been excellent from all the team at Harbour Manor. As a family, we have felt so welcome, and nothing is too much trouble. Thank you to all the team at Harbour Manor, it is so reassuring that Mum is so happy. I would recommend Harbour Manor to everyone!
Thank you. Great communication from the staff. Dad looks happy in the photos and there has been a lovely variety of activities. Many thanks this has helped us no end.
A lovely homely feel to this home, beautifully decorated with a lot of thought gone into it. Plenty of facilities ie cinema room, hairdressers, library. Outside facilities potting shed and patio area to sit out and look at the view. Food is excellent all homemade. Definitely worth a visit.
The facility is brand new and situated in an excellent location with ample car parking. The staff are first rate and nothing is too much trouble for them. They are always on hand to assist. The interior facilities are up to date. The food is superb, really. Overall a very impressive establishment.