Harbour Manor

I cannot thank them all enough as a daughter, but also as an ex health professional working in primary care.

We were able to observe how kind and caring the staff were with the residents.

An excellent team, all very caring and professional to both residents and family. My family member is very happy here, and has progressed significantly with their health since becoming a resident here.

This is a happy place, there is a calmness here with no pressure to get up or go back to your room - your life is as you would like it to be. The staff treat their residents with great care & respect & recognise when "things are amiss" before problems arise. Many experienced carers who are working well together. The food is good, laundry done & back quickly (what's not to love), there is a lot of space to keep people active & interesting, and extra rooms to explore. Garden room, tea room, cinema, hair salon. I am here 2 weeks' respite following major surgery. I am my husband's carer, so we both stayed.

Mother in law was a resident at Harbour Manor for 9 months before she died. She was welcomed and treated as an individual and became very fond of her 'regulars', who all had time to chat with her. She had become lonely and isolated at home and wanted 'looking after' in her 97th year. Her hearing loss made it tricky for her at times, but staff took time with her, and she thoroughly enjoyed her weekly hairdo and social activities. We enjoyed visiting and were always informed if anything happened.

My mum had eight months in a previous care home that caused her so much distress, Harbour Manor has truly helped her and is teaching me to be her son again not her carer, this review is written with heartfelt thanks . Gary

At first, we loved everything about Harbour Manor; everyone seemed to love staying here, including my dad. but recently, they have let us down extremely badly. It may all look very nice and all the staff seem friendly and helpful, but it's the quality of care that is important..

There really are no down-sides to residence at Harbour Manor. My mother is safe here and very well looked after. The monitoring of her health etc is first rate and the staff can access records immediately in order to answer any concerns and respond accordingly. From a social point of view this is a place where the staff really do care for the residents, as well as providing plenty of activities to stimulate residents and include them in the community there. All good.

Harbour Manor is a beautiful care home. Spotlessly clean, staff are friendly and helpful and the residents seem very happy. it is light and airy and feels more like a hotel than a care home. Residents are given the opportunity to be involved in lots of activities, which helps pass the time. I would definitely recommend Harbour Manor.

The care my mother-in-law receives it second to none.

The staff are friendly and caring, always greet you with a warm welcome.

They have regular meetings for residents to listen to what they would like to do or if something can be changed to better fit their needs.

My friend and neighbour moved into Harbour Manor about two weeks ago and this is the first opportunity I have had to visit him. He has settled in nicely and is quite content with his life. The staff are so friendly and welcoming, and the building which I know is nigh on brand new, is immaculate and spotlessly clean.

My father was welcomed into Harbour Manor with open arms. The staff there have been absolutely amazing and my father is looking so happy, relaxed and healthy.....more than he has in years. This care home is just Fabulous

All the staff try to give the residents a wonderful experience in their later years. They are very caring and create a lovely community for both residents and staff. The residents are encouraged to join in with all the lovely entertainment that the staff provide in the beautiful setting of the care home.

Mum only met home manager once and dad had been in the home 8 days.

Harbour Manor provide excellent care. The staff are caring and friendly. There are lots of activities for residents to join in with. Meals are excellent, varied and healthy. It is truly 'a home' and not institutional in any way.

Moving from your own home to a residential care home is a significant step in life. The Staff at Harbour Manor helped my Mother to realise both the necessity, and benefit of doing so. Their understanding, appreciation and sensitivity to my Mother's needs is a thoroughly positive experience. For my Mother, and all our family. We are very grateful for the level of care and attention provided by the staff, and the uplifting atmosphere created by them.

Arranging for our friend to transfer to Harbour Manor was made easy. Upon arrival she was welcomed, made to feel at home and involved. The care is excellent and thoughtful resulting in our friend always smiling and looking happy when we pop in.

The staff were very attentive and helpful, the rooms were lovely, a bit of private space.

From the moment of first contact we were treated with the utmost kindness and consideration. There was no question we asked that went unanswered. All our concerns were addressed and laid to rest. We were assured that my mother would receive the very best of care appropriate to her needs and so it proved to be. I would say that all the staff there went beyond their job spec to make my mum comfortable and happy in her final days. My gratitude is very long lasting.

My mum, whilst confused at times, is looking better the longer she lives at Harbour Manor. She knows she is looked after and cared for. Long may this last.