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Harbour Manor

Bluebell Way, Felixstowe, Suffolk IP11 6AE
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Spotlessly clean, staff are friendly and helpful and the residents seem very happyJ H(Ex Family Member)
Harbour Manor, Felixstowe
Harbour Manor, Felixstowe
Harbour Manor, Felixstowe

In the seaside town of Felixstowe, Harbour Manor delivers dementia care, long-term residential care, respite breaks and palliative support.

Residents receive personalised assistance from a professional care team committed to maintaining wellbeing, privacy and choice.

The home offers comfortable communal lounges, a cinema room, café area and a fully equipped hair and beauty salon. All bedrooms are furnished to a high standard and feature en-suite bathrooms.

Just minutes from the town’s seafront, Harbour Manor combines attractive gardens with a calendar of social activities and organised outings.

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Care Provided by Harbour Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,549From £1,742
Residential Dementia CareFrom £1,549From £1,742

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Harbour Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sarah Bacon (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors are welcome at all times, including meal times and special events.

Harbour Manor Reviews (25)

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9.7

Harbour Manor has a Review Score of 9.7 (9.663) out of 10, based on 19 reviews in the last 2 years. Over all time Harbour Manor has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from L W (Daughter of Resident) published on 8 August 2024 Submitted via Postal Card
Overall Experience
Thank you. Great communication from the staff. Dad looks happy in the photos and there has been a lovely variety of activities.

Many thanks this has helped us no end.

Reply from Amy Batchelor, Customer Relations Manager at Harbour Manor

Thank you for your wonderful review, I am so pleased Dad has settled well at Harbour Manor is enjoying the range of activities.

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Review from Sandra D (Sister of Resident) published on 19 July 2024 Submitted via Website
Overall Experience

A lovely homely feel to this home, beautifully decorated with a lot of thought gone into it. Plenty of facilities ie cinema room, hairdressers, library. Outside facilities potting shed and patio area to sit out and look at the view. Food is excellent all homemade. Definitely worth a visit.

Reply from Amy Batchelor, Customer Relations Manager at Harbour Manor

Thank you for your wonderful review. I am so pleased your loved one is enjoying all the wonderful facilities Harbour Manor has to offer. Thank you for your feedback about the food being excellent the chefs at Harbour Manor pride themselves on delivering delicious, nutritious home-cooked meals.

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Review from Nicholas W (Son of Resident) published on 4 July 2024 Submitted via Website
Overall Experience

The facility is brand new and situated in an excellent location with ample car parking. The staff are first rate and nothing is too much trouble for them. They are always on hand to assist. The interior facilities are up to date. The food is superb, really. Overall a very impressive establishment.

Reply from Amy Batchelor, Customer Relations Manager at Harbour Manor

Thank you for your wonderful review, the whole team at Harbour Manor pride themselves on the care they deliver and your review confirms the fantastic work they all do. Thank you. Amy

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Review from Lucinda W (Daughter of Resident) published on 3 July 2024 Submitted via Website
Overall Experience
My dad is the first resident here in this brand-new care home. The home itself is lovely, well-decorated, and equipped. Each bedroom has its own en-suite shower room and a television. There is a large lounge and dining room. On the next floor, there is a cinema room.

The staff are all very friendly and efficient. My dad is well looked after and cared for. The food is wonderful and my dad is eating well. Nothing is too much trouble. My dad loves it here.

Reply from Amy Batchelor, Customer Relations Manager at Harbour Manor

Thank you for your wonderful review, I am so pleased Dad has settled so well and is enjoying life at Harbour Manor. Thank you.

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Review from Malcolm D (Son-in-law of Resident) published on 1 July 2024 Submitted via Website
Overall Experience
Following an enquiry and tour of Harbour Manor with the Manager we picked it for our Dad who needed to be discharged from the hospital to a Care Home in a hurry. They assessed him and arranged his transportation very quickly and efficiently.

He was the first Resident at this brand new Care Home which is like a luxury hotel, all of the staff are lovely and nothing is too much trouble, he is well looked after and always treated with dignity. The food is of excellent quality and presentation. He is very happy there and can't say enough positive things about the staff and the Home. We couldn't have made a better choice. I would recommend Harbour Manor to everyone

Reply from Amy Batchelor, Customer Relations Manager at Harbour Manor

Thank you for your wonderful review, The team at Harbour Manor prides itself on delivering outstanding care and offering a warm and friendly environment for both residents and their loved ones. I am so pleased Dad has settled so well. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (61) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Harbour Manor.

Awards / Recognitions (118)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Harbour Manor.

Meet the Team (1)

Sarah Bacon
Sarah BaconJob Title Home Manager

I have worked for Care UK since 2016, when I started as a carer and team leader. I have always thrived on getting to know residents, encouraging colleagues and providing the highest levels of care.

In that time, I also completed my level five NVQ and became a dementia trainer, spending time at Worcester University. The training days were intense, but it is an area I feel passionate about, and I was incredibly proud to be nominated Dementia Trainer of the Year. When I provide dementia training to others, I love being able to give them a new perspective on the condition.

I’ve been lucky to have had so many varied roles at Care UK, including Business Administrator, Senior Team Leader and Deputy Manager. Now, as Home Manager, I feel very lucky, and I’m enjoying every day. I can honestly say that I have been supported by wonderful, encouraging leaders and feel privileged to be working alongside such great colleagues.

We all look forward to welcoming you to Harbour Manor.

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