Submit a Review for Harrington House
Harrington Street, Bourne, PE10 9HA
View full details of Harrington HouseLatest Reviews for Harrington House
30 January 2026
Had to go into respite care after breaking leg and having pin from hip to knee.
Not having any previous experience of this service Hospital arranged fora period of rehab here , The home from manager to all staff were very competent and extremely professional.From my personal experience would have
no problem recommending this establishment.
21 January 2026
I find it difficult to be washed by a male carer.
Some staff are very good, but the agency staff are not good.
Room is nice, but other service users coming into my room when I cannot move is very upsetting.
Food is very bland, and I would like more variety of food, not always sandwiches at
teatime. I would also like more activities, please.
16 December 2025
My brother was taken into Harrington House just before Christmas 2024. I had no expectations but was welcomed by the friendly staff, and the team provided care, good food, warmth and a feeling of wellbeing. In short, Peter felt safe and secure.
Roll on 12 months, Peter's condition has worsened, he
has been in and out of hospital, but Harrington's care hasn't faltered.
Karen and her team are a credit to care, cheerful, and great food, and as a regular visitor, I have to say they are great.
09 December 2025
A Warm, Compassionate, and Well-Run Care Home
I've had an excellent experience with this care home, I'm truly grateful for the support they've provided. From the moment you walk through the door, the atmosphere feels welcoming and calm. The staff are consistently kind, patient, and attentive-not
only to the residents' medical needs, but also to their emotional wellbeing.
Communication has been a particular strength. The team keeps families well-informed and is always willing to answer questions or discuss concerns. It's clear that they genuinely care about building trust and creating a sense of community.
The facility itself is clean, comfortable, and thoughtfully organized. Meals are nutritious and varied.
Most importantly, the residents are treated with dignity and respect. I've seen firsthand how the the caregivers take time to connect on a personal level, ensuring each person feels valued.
Overall, I highly recommend this care home to anyone seeking a safe and caring home.
21 October 2025
The staff are all great and do their absolute best for my Grandma and all the residents. However, there have been significant staff shortages which has been filled with last-minute agency staff. This makes things difficult for the staff and the residents, as there is sometimes much less cover than
there should be. This leads to long waits when my Grandma needs to go to the toilet, causing her to wet herself more than necessary. I would highly recommend the owners to think seriously about putting more resources into hiring experienced carers on a substantive basis.
18 July 2025
Best care home in Bourne staff lovely couldn't do enough for my mum food amazing mum loved her time in here she's looking forward to coming back again for respite could not fault anything with Harrington House mums 4th time in here she's looking forward won't go anyway else the staff have always
looked after her very well and she's looking forward to coming back again
20 January 2025
We have always found staff at all levels to be caring, helpful and very professional in the 3 years Mother was at these premises. We always found the same was given to us when visiting and we always felt comfortable in the environment. We wouldn't hesitate to recommend Harrington House to any
future people who were considering placing a relative in care.
11 April 2024
This was our first experience of the care home system. And wow - what an experience!
Every single member of staff is so, so lovely. Everyone is very friendly, very kind and very helpful. The way they interact with residents is wonderful. And it's not just the residents they care about and look
after. They extend this to family members too. The last few months have been a very stressful and emotional time for me. Many members of staff have offered me a listening, understanding and supportive ear and sometimes even a hug! They feel like friends I have known for years! This is every bit as valuable as the care they provide for the residents and I will never be able to thank the staff enough for everything they have done for both me and my mother. She has had to move to another care home now which is closer to her family and friends. But her final comment was 'I wish I could take all the staff with me!'
I cannot recommend Harrington House and the staff highly enough!
Thanks to everyone.
12 March 2024
My dad was brought to Harrington House. The care he received is excellent. You would never get a better team, they are all fantastic. The food is fantastic and the staff are a credit to this home. I really can't say anything bad at all and I will recommend the house to family and friends.
04 December 2023
I would like to say how enjoyable my stay here has been. Everyone from cleaners, kitchen staff, laundry, carers and office staff have treated me with kindness and dignity from what at the beginning for me was a very stressful time. Their patience and encouragement has helped to get me home once
more. I would recommend your home to anyone who is reluctant to leave home to live or recuperate. Well done. Once again thank you to everyone.
14 November 2023
Our mum was helped from leaving the hospital to Harrington House, although she was very confused and troubled. Staff were helpful and reassuring, and as visitors, we were welcomed and supported also with any concerns we had with Mum's welfare.
11 October 2023
I came to Harrington House with a fractured wrist and fractured knee, with no weight bearing, so I could not do anything for myself. The care I received at Harrington House was absolutely excellent, nothing was too much trouble. The food was lovely and all home-cooked. The house and rooms were kept
spotless. All the staff and management have been wonderful and because of this it has helped me to make a full recovery with their help. Thank you.
21 August 2023
I came here unexpectantly due to family circumstances. I was extremely upset! However, I have been treated so kindly and with great care throughout. I shall be safe to leave the carers here who have helped me get over a very traumatic event.
09 August 2023
The staff are always friendly and welcoming. Staff is always able to give an update on how Mum is doing. Mum is well looked after, her room is nice and clean and I am happy that Mum is safe and secure. If there are any problems the staff will contact me immediately.
02 August 2023
My mother unfortunately has mobility issues, getting to the point where she couldn’t walk. Mum entered Harrington House in May 2023 leaving in July 2023, and from the moment she arrived to leaving, she was never treated with anything other than respect.
This also goes to how they treated me
whenever I visited the care staff were always welcoming, and always on hand to put my concerns at ease I rarely had any anyway!
They concentrated on helping mum walk again, and succeeded, mums walking will never be the same as 20 years ago but she is home now and walking around aided and unaided!
Mum also had memory issues and confusion, this is undiagnosed but we believe it is obvious however they always were so kind and respectful!
From the Manager to the rest of the staff they all worked towards the same goal, ensuring the residents have as comfortable lives as possible, honestly, none of them get paid enough!
Thank you Harrington House, 100% will recommend it!
17 July 2023
My sister has been a resident since January and has received the best care we had hoped for. All the staff are lovely people and have been very friendly to us. We can't recommend them enough. Thank you!
14 June 2023
I have found the staff very tentative towards my mother, she is still well looked after and has settled in very well since she was admitted in March 2023. She has a lovely bedroom and outlook. The carers interact with her with bingo, singing and other activities. She seems very happy there.
14 June 2023
My husband has been a resident at Harrington House Care Home since the end of March 2023. The manager and all the staff are excellent. They are very caring, enthusiastic, hardworking and encouraging. They are aware of the needs of each resident and are always proactive in encouraging them to have a
good experience every day and to mix with other residents. If a resident is upset, members of staff will sit with them and listen to their worries and try to help in any way they can. The staff are always friendly when I arrive. I know my husband is receiving the best care. He is getting stronger and is now able to walk a short distance with a wheeled walker. I am looking forward to him returning home in the not-too-distant future. I would definitely recommend this care home.
05 June 2023
The transfer of mum to Harrington House was handled very well by the managment of the Care Home. Everyone was, and still are most considerate, towards mum. All the carers treat mum, and visitors with respect and dignity. They are a very friendly and helpful team. I am particularly impressed that
there is a choice of main meals for the residents. Again, the catering staff are first rate. Everyone takes an active interest in mum and from what I see, the other residents also. I would have no hesitation in recommending this to other potential users.
17 November 2022
What a fantastic job the manager and all the staff did during the transition from another care home to Harrington House Care Home. My mam had various visits before the move to get familiar with the new premises and once the move took place she easily settled in. A brilliant job well done by all!
I
am so impressed by all the staff who continue to work tirelessly for the good of the residents. Thank you. My mam is in very good hands! This gives me peace of mind being two and a half hours away.
Latest Reviews for Harrington House
30 January 2026
Had to go into respite care after breaking leg and having pin from hip to knee.
Not having any previous experience of this service Hospital arranged fora period of rehab here , The home from manager to all staff were very competent and extremely professional.From my personal experience would have
no problem recommending this establishment.
21 January 2026
I find it difficult to be washed by a male carer.
Some staff are very good, but the agency staff are not good.
Room is nice, but other service users coming into my room when I cannot move is very upsetting.
Food is very bland, and I would like more variety of food, not always sandwiches at
teatime. I would also like more activities, please.
16 December 2025
My brother was taken into Harrington House just before Christmas 2024. I had no expectations but was welcomed by the friendly staff, and the team provided care, good food, warmth and a feeling of wellbeing. In short, Peter felt safe and secure.
Roll on 12 months, Peter's condition has worsened, he
has been in and out of hospital, but Harrington's care hasn't faltered.
Karen and her team are a credit to care, cheerful, and great food, and as a regular visitor, I have to say they are great.
09 December 2025
A Warm, Compassionate, and Well-Run Care Home
I've had an excellent experience with this care home, I'm truly grateful for the support they've provided. From the moment you walk through the door, the atmosphere feels welcoming and calm. The staff are consistently kind, patient, and attentive-not
only to the residents' medical needs, but also to their emotional wellbeing.
Communication has been a particular strength. The team keeps families well-informed and is always willing to answer questions or discuss concerns. It's clear that they genuinely care about building trust and creating a sense of community.
The facility itself is clean, comfortable, and thoughtfully organized. Meals are nutritious and varied.
Most importantly, the residents are treated with dignity and respect. I've seen firsthand how the the caregivers take time to connect on a personal level, ensuring each person feels valued.
Overall, I highly recommend this care home to anyone seeking a safe and caring home.
21 October 2025
The staff are all great and do their absolute best for my Grandma and all the residents. However, there have been significant staff shortages which has been filled with last-minute agency staff. This makes things difficult for the staff and the residents, as there is sometimes much less cover than
there should be. This leads to long waits when my Grandma needs to go to the toilet, causing her to wet herself more than necessary. I would highly recommend the owners to think seriously about putting more resources into hiring experienced carers on a substantive basis.
18 July 2025
Best care home in Bourne staff lovely couldn't do enough for my mum food amazing mum loved her time in here she's looking forward to coming back again for respite could not fault anything with Harrington House mums 4th time in here she's looking forward won't go anyway else the staff have always
looked after her very well and she's looking forward to coming back again
20 January 2025
We have always found staff at all levels to be caring, helpful and very professional in the 3 years Mother was at these premises. We always found the same was given to us when visiting and we always felt comfortable in the environment. We wouldn't hesitate to recommend Harrington House to any
future people who were considering placing a relative in care.
11 April 2024
This was our first experience of the care home system. And wow - what an experience!
Every single member of staff is so, so lovely. Everyone is very friendly, very kind and very helpful. The way they interact with residents is wonderful. And it's not just the residents they care about and look
after. They extend this to family members too. The last few months have been a very stressful and emotional time for me. Many members of staff have offered me a listening, understanding and supportive ear and sometimes even a hug! They feel like friends I have known for years! This is every bit as valuable as the care they provide for the residents and I will never be able to thank the staff enough for everything they have done for both me and my mother. She has had to move to another care home now which is closer to her family and friends. But her final comment was 'I wish I could take all the staff with me!'
I cannot recommend Harrington House and the staff highly enough!
Thanks to everyone.
12 March 2024
My dad was brought to Harrington House. The care he received is excellent. You would never get a better team, they are all fantastic. The food is fantastic and the staff are a credit to this home. I really can't say anything bad at all and I will recommend the house to family and friends.
04 December 2023
I would like to say how enjoyable my stay here has been. Everyone from cleaners, kitchen staff, laundry, carers and office staff have treated me with kindness and dignity from what at the beginning for me was a very stressful time. Their patience and encouragement has helped to get me home once
more. I would recommend your home to anyone who is reluctant to leave home to live or recuperate. Well done. Once again thank you to everyone.
14 November 2023
Our mum was helped from leaving the hospital to Harrington House, although she was very confused and troubled. Staff were helpful and reassuring, and as visitors, we were welcomed and supported also with any concerns we had with Mum's welfare.
11 October 2023
I came to Harrington House with a fractured wrist and fractured knee, with no weight bearing, so I could not do anything for myself. The care I received at Harrington House was absolutely excellent, nothing was too much trouble. The food was lovely and all home-cooked. The house and rooms were kept
spotless. All the staff and management have been wonderful and because of this it has helped me to make a full recovery with their help. Thank you.
21 August 2023
I came here unexpectantly due to family circumstances. I was extremely upset! However, I have been treated so kindly and with great care throughout. I shall be safe to leave the carers here who have helped me get over a very traumatic event.
09 August 2023
The staff are always friendly and welcoming. Staff is always able to give an update on how Mum is doing. Mum is well looked after, her room is nice and clean and I am happy that Mum is safe and secure. If there are any problems the staff will contact me immediately.
02 August 2023
My mother unfortunately has mobility issues, getting to the point where she couldn’t walk. Mum entered Harrington House in May 2023 leaving in July 2023, and from the moment she arrived to leaving, she was never treated with anything other than respect.
This also goes to how they treated me
whenever I visited the care staff were always welcoming, and always on hand to put my concerns at ease I rarely had any anyway!
They concentrated on helping mum walk again, and succeeded, mums walking will never be the same as 20 years ago but she is home now and walking around aided and unaided!
Mum also had memory issues and confusion, this is undiagnosed but we believe it is obvious however they always were so kind and respectful!
From the Manager to the rest of the staff they all worked towards the same goal, ensuring the residents have as comfortable lives as possible, honestly, none of them get paid enough!
Thank you Harrington House, 100% will recommend it!
17 July 2023
My sister has been a resident since January and has received the best care we had hoped for. All the staff are lovely people and have been very friendly to us. We can't recommend them enough. Thank you!
14 June 2023
I have found the staff very tentative towards my mother, she is still well looked after and has settled in very well since she was admitted in March 2023. She has a lovely bedroom and outlook. The carers interact with her with bingo, singing and other activities. She seems very happy there.
14 June 2023
My husband has been a resident at Harrington House Care Home since the end of March 2023. The manager and all the staff are excellent. They are very caring, enthusiastic, hardworking and encouraging. They are aware of the needs of each resident and are always proactive in encouraging them to have a
good experience every day and to mix with other residents. If a resident is upset, members of staff will sit with them and listen to their worries and try to help in any way they can. The staff are always friendly when I arrive. I know my husband is receiving the best care. He is getting stronger and is now able to walk a short distance with a wheeled walker. I am looking forward to him returning home in the not-too-distant future. I would definitely recommend this care home.
05 June 2023
The transfer of mum to Harrington House was handled very well by the managment of the Care Home. Everyone was, and still are most considerate, towards mum. All the carers treat mum, and visitors with respect and dignity. They are a very friendly and helpful team. I am particularly impressed that
there is a choice of main meals for the residents. Again, the catering staff are first rate. Everyone takes an active interest in mum and from what I see, the other residents also. I would have no hesitation in recommending this to other potential users.
17 November 2022
What a fantastic job the manager and all the staff did during the transition from another care home to Harrington House Care Home. My mam had various visits before the move to get familiar with the new premises and once the move took place she easily settled in. A brilliant job well done by all!
I
am so impressed by all the staff who continue to work tirelessly for the good of the residents. Thank you. My mam is in very good hands! This gives me peace of mind being two and a half hours away.