Submit a Review for Hawkhurst House
Cranbrook Road, Hawkhurst, Cranbrook, TN18 5EF
View full details of Hawkhurst HouseLatest Reviews for Hawkhurst House
23 February 2026
Dad came to Hawkhurst in Nov 24 this was a tough decision but a necessary one.
us as a family cannot recommend Hawkhurst enough the care, dedication, support and such a warm and lovely atmosphere. the staff are absolutely amazing.
While we all have our hard days with this sad disease everyone is so
positive, kind and compassionate.
We as a family would highly recommend Hawkhurst.
an absolute brilliant team of people.
13 February 2026
My uncle came to Hawkhurst House following a long stay in hospital. The care he received was wonderful. The staff including management team made all the family feel welcome. Unfortunately my uncle passed away in January. A short stay but a truly wonderful stay. The site is in lovely surroundings.
The rooms are spacious and a home from home feeling. The activities they put on for residents are just right with something for everyone. The home cooked food is brilliant. Would highly recommend this care home.
It is very clear to see that Chris the manager really cares for family's and residents. Thank you Hawkhurst house
26 January 2026
Our family could not recommend Hawkhurst House more highly. Everyone there has been amazingly kind and friendly, and the care provided to my father over the last two and a half years has been excellent. During every visit, I encountered a team of wonderful people who were consistently caring and
compassionate.
The home is immaculately kept and maintains a bright, happy atmosphere. The food is also lovely, including freshly baked treats every day. While it is always incredibly difficult when a loved one needs to move into care, your team made the transition for my dad as smooth as possible.
Thank you to the entire team for being so brilliant.
15 September 2025
Mum arrived at Hawkhurst House back in June 2025 due to the deterioration of her dementia. Although it took her a while to settle we could not have asked for a better place or team to help look after her well-being. The home is so beautiful and so welcoming with everything done to make that hard
transition as easy as possible. The staff were second to none they were excellent from the greeting you received by the receptionist, to the management team, all carers, nurses, entertainment team to cleaners, literally every person you came across were amazing and obviously loved there work. Mum only had a short time with the home as she sadly passed away mid August but I honestly don't think I could have chosen a better place. Mum was seen smiling, laughing and joining in with all the brilliant activities which I had not seen in a long time and that's all thanks to the brilliant Hawkhurst House team. Thank you all and keep up the excellent work.
28 August 2025
We are so very lucky to have found this home. Both our parents have been here. This November they will have been here 4 years and we have not for one moment worried about either of our parents. Sadly we lost mum recently and the end of life care for Mum was incredible. The staff and the management
are so caring and kind. We stayed two weeks here by mums bedside and the staff were so gentle with us whilst caring for Mum. The teams and of course the Management keep us up to date constantly and are very supportive. Dad is very happy and content here in his own little world and we cannot thank everyone enough.
01 April 2025
All the staff have been so very attentive.
My mother is nearly 99 yrs old and I think she's getting the best possible care.
She's encouraged into the lounge to be sociable with others and each day there is something to stimulate the mind/body.
10 December 2024
My mother was in Hawkhurst House for over 4 years. She was treated with care, dignity and respect at all times throughout her decline. Every single member of staff was warm and welcoming - from cleaners, cooks, care staff, nurses and management. Each would take the time to talk to mum when passing
her room.
The care staff are arranged in cohorts, so mum knew them all very well. They were like family to her in her later years. This is a huge improvement on care homes that have ever-changing carers on rotas.
I was kept up-to-date on mum's care and progress at all times, and management were always available for a quick chat if I had questions. The management is very hands-on, not tucked away in a distant office. The activities team do their utmost to engage residents, and there is always something interesting going on. Visiting was always a pleasure in a lovely environment, and the in-house coffee and cakes were a lovely treat when mum was no longer able to travel in a car with us.
13 November 2024
On the whole, a very good standard of care.
23 October 2024
A caring place that provides consistently good quality attention to my declining mother-in-law.
22 October 2024
Both my parents came to Hawkhurst House requiring different needs. Each has received personalised care to a high standard. The staff are kind, courteous and very willing to discuss any issues. It is always a pleasure to visit, despite the declining health of my mother. Communication is good with
managerial staff as well as with the cleaners, cooks, night staff.
17 October 2024
My uncle and aunt have been at Hawkhurst House for around 2 1/2 years and during their time there they have been well cared for by all the staff.
My wife and family, etc have all been made to feel very welcome. We have been made most welcome at barbecues and other events which has created a lovely
atmosphere in the home.
I wish to thank all those dedicated carers for their super care to all who step through the door.
17 October 2024
I have visited Hawkhurst House on many occasions in recent years to visit my sister's parents-in-law and on every occasion, I have been so impressed by this wonderful care home.
The staff are so friendly and couldn't be more caring and kind - they are amazing and build up such lovely relationships
with the people they care for.
Hawkhurst House is impeccably clean. It is bright and welcoming with spacious bedrooms and communal areas - as well as the beautiful terrace and gardens and residents can join in activities with others or find a quiet corner to enjoy a book in peace. When visiting my friend, I joined in a group chair exercise class and was most impressed with it and also what fun it was!
I have had experience of other care homes and Hawkhurst House far exceeds these in every way - offering such a high quality of care in a wonderful environment. I would like to say thank you to all the staff (and also to my sister's dear parents-in-law) for making my visits so uplifting.
16 October 2024
I am exceedingly grateful to all the staff for looking after my mother with wonderful care and expertise. Her smile when arriving back from a visit to the hospital was indicative of her relief at being 'home' among the staff she adores.
Absolutely top marks and a huge thank you.
16 October 2024
Hawkhurst House has looked after my father-in-law and mother-in-law for nearly 3 years (the former died 18 months ago, but the latter is still resident). I cannot fault the kind, careful and affectionate care they receive(d). The premises are light, airy and clean, and there is plenty to do,
including using the lovely garden and greenhouse. Thank you to the wonderful staff.
31 July 2024
The chef was caught giving multiple pieces of mouldy bread to my dad and the other residents. This is a hygiene notice, please sort this problem out or we will go further with this matter!
28 March 2024
Very happy with the care that my Father is receiving in this lovely environment.
They are friendly and welcoming to visitors and appear to have genuine relationships with the residents.
The living quarters are spotless and the gardens are well-maintained and attractive.
03 October 2023
Hawkhurst House has looked after my mother for more than a year now.
The staff have always been understanding of the needs and wishes of their residents.
Always cheerful and welcoming.
The house is well-designed and has plenty of space, the rooms are easy to live in, clean and well-kept.
Managers are kept aware of individual circumstances and support their staff and residents.
27 July 2023
My mother lost her mobility following a fall & 7 weeks in hospital moving to Hawkhurst House in December2022. The home was welcoming & friendly, from reception & management to all the staff on the "shop floor" & my mother stayed there until she passed away in May 2023. Care was delivered with
compassion, dignity & kindness. The home provided an excellent birthday tea for her and us as a family in the April to celebrate her 104th birthday. We were able to make my mother's room more personal with her paintings on the walls & we were able to make tea in her room on our visits. Without exception the staff were always willing to help and all appeared to enjoy their work. The end of life care was excellent and we were given the privacy that we appreciated so much at that time. I have no hesitation in recommending Hawkhurst House to others searching for a caring place for a loved one.
28 February 2023
This care home has everything needed to keep the residents safe and happy. Lovely people run it, and work there, always pleased to see us wherever we visit. Nothing is too much trouble for the staff when we are there - tea and coffee are on offer.
14 March 2022
My mother arrived at Hawkhurst House on 21st September 2021 and passed away on 28th February 2022. During her time at Hawkhurst House, she received superb care and understanding from both staff and management. The assistance I received when she first arrived and also when she passed was excellent. I
have no hesitation in recommending Hawkhurst House.
Latest Reviews for Hawkhurst House
23 February 2026
Dad came to Hawkhurst in Nov 24 this was a tough decision but a necessary one.
us as a family cannot recommend Hawkhurst enough the care, dedication, support and such a warm and lovely atmosphere. the staff are absolutely amazing.
While we all have our hard days with this sad disease everyone is so
positive, kind and compassionate.
We as a family would highly recommend Hawkhurst.
an absolute brilliant team of people.
13 February 2026
My uncle came to Hawkhurst House following a long stay in hospital. The care he received was wonderful. The staff including management team made all the family feel welcome. Unfortunately my uncle passed away in January. A short stay but a truly wonderful stay. The site is in lovely surroundings.
The rooms are spacious and a home from home feeling. The activities they put on for residents are just right with something for everyone. The home cooked food is brilliant. Would highly recommend this care home.
It is very clear to see that Chris the manager really cares for family's and residents. Thank you Hawkhurst house
26 January 2026
Our family could not recommend Hawkhurst House more highly. Everyone there has been amazingly kind and friendly, and the care provided to my father over the last two and a half years has been excellent. During every visit, I encountered a team of wonderful people who were consistently caring and
compassionate.
The home is immaculately kept and maintains a bright, happy atmosphere. The food is also lovely, including freshly baked treats every day. While it is always incredibly difficult when a loved one needs to move into care, your team made the transition for my dad as smooth as possible.
Thank you to the entire team for being so brilliant.
15 September 2025
Mum arrived at Hawkhurst House back in June 2025 due to the deterioration of her dementia. Although it took her a while to settle we could not have asked for a better place or team to help look after her well-being. The home is so beautiful and so welcoming with everything done to make that hard
transition as easy as possible. The staff were second to none they were excellent from the greeting you received by the receptionist, to the management team, all carers, nurses, entertainment team to cleaners, literally every person you came across were amazing and obviously loved there work. Mum only had a short time with the home as she sadly passed away mid August but I honestly don't think I could have chosen a better place. Mum was seen smiling, laughing and joining in with all the brilliant activities which I had not seen in a long time and that's all thanks to the brilliant Hawkhurst House team. Thank you all and keep up the excellent work.
28 August 2025
We are so very lucky to have found this home. Both our parents have been here. This November they will have been here 4 years and we have not for one moment worried about either of our parents. Sadly we lost mum recently and the end of life care for Mum was incredible. The staff and the management
are so caring and kind. We stayed two weeks here by mums bedside and the staff were so gentle with us whilst caring for Mum. The teams and of course the Management keep us up to date constantly and are very supportive. Dad is very happy and content here in his own little world and we cannot thank everyone enough.
01 April 2025
All the staff have been so very attentive.
My mother is nearly 99 yrs old and I think she's getting the best possible care.
She's encouraged into the lounge to be sociable with others and each day there is something to stimulate the mind/body.
10 December 2024
My mother was in Hawkhurst House for over 4 years. She was treated with care, dignity and respect at all times throughout her decline. Every single member of staff was warm and welcoming - from cleaners, cooks, care staff, nurses and management. Each would take the time to talk to mum when passing
her room.
The care staff are arranged in cohorts, so mum knew them all very well. They were like family to her in her later years. This is a huge improvement on care homes that have ever-changing carers on rotas.
I was kept up-to-date on mum's care and progress at all times, and management were always available for a quick chat if I had questions. The management is very hands-on, not tucked away in a distant office. The activities team do their utmost to engage residents, and there is always something interesting going on. Visiting was always a pleasure in a lovely environment, and the in-house coffee and cakes were a lovely treat when mum was no longer able to travel in a car with us.
13 November 2024
On the whole, a very good standard of care.
23 October 2024
A caring place that provides consistently good quality attention to my declining mother-in-law.
22 October 2024
Both my parents came to Hawkhurst House requiring different needs. Each has received personalised care to a high standard. The staff are kind, courteous and very willing to discuss any issues. It is always a pleasure to visit, despite the declining health of my mother. Communication is good with
managerial staff as well as with the cleaners, cooks, night staff.
17 October 2024
My uncle and aunt have been at Hawkhurst House for around 2 1/2 years and during their time there they have been well cared for by all the staff.
My wife and family, etc have all been made to feel very welcome. We have been made most welcome at barbecues and other events which has created a lovely
atmosphere in the home.
I wish to thank all those dedicated carers for their super care to all who step through the door.
17 October 2024
I have visited Hawkhurst House on many occasions in recent years to visit my sister's parents-in-law and on every occasion, I have been so impressed by this wonderful care home.
The staff are so friendly and couldn't be more caring and kind - they are amazing and build up such lovely relationships
with the people they care for.
Hawkhurst House is impeccably clean. It is bright and welcoming with spacious bedrooms and communal areas - as well as the beautiful terrace and gardens and residents can join in activities with others or find a quiet corner to enjoy a book in peace. When visiting my friend, I joined in a group chair exercise class and was most impressed with it and also what fun it was!
I have had experience of other care homes and Hawkhurst House far exceeds these in every way - offering such a high quality of care in a wonderful environment. I would like to say thank you to all the staff (and also to my sister's dear parents-in-law) for making my visits so uplifting.
16 October 2024
I am exceedingly grateful to all the staff for looking after my mother with wonderful care and expertise. Her smile when arriving back from a visit to the hospital was indicative of her relief at being 'home' among the staff she adores.
Absolutely top marks and a huge thank you.
16 October 2024
Hawkhurst House has looked after my father-in-law and mother-in-law for nearly 3 years (the former died 18 months ago, but the latter is still resident). I cannot fault the kind, careful and affectionate care they receive(d). The premises are light, airy and clean, and there is plenty to do,
including using the lovely garden and greenhouse. Thank you to the wonderful staff.
31 July 2024
The chef was caught giving multiple pieces of mouldy bread to my dad and the other residents. This is a hygiene notice, please sort this problem out or we will go further with this matter!
28 March 2024
Very happy with the care that my Father is receiving in this lovely environment.
They are friendly and welcoming to visitors and appear to have genuine relationships with the residents.
The living quarters are spotless and the gardens are well-maintained and attractive.
03 October 2023
Hawkhurst House has looked after my mother for more than a year now.
The staff have always been understanding of the needs and wishes of their residents.
Always cheerful and welcoming.
The house is well-designed and has plenty of space, the rooms are easy to live in, clean and well-kept.
Managers are kept aware of individual circumstances and support their staff and residents.
27 July 2023
My mother lost her mobility following a fall & 7 weeks in hospital moving to Hawkhurst House in December2022. The home was welcoming & friendly, from reception & management to all the staff on the "shop floor" & my mother stayed there until she passed away in May 2023. Care was delivered with
compassion, dignity & kindness. The home provided an excellent birthday tea for her and us as a family in the April to celebrate her 104th birthday. We were able to make my mother's room more personal with her paintings on the walls & we were able to make tea in her room on our visits. Without exception the staff were always willing to help and all appeared to enjoy their work. The end of life care was excellent and we were given the privacy that we appreciated so much at that time. I have no hesitation in recommending Hawkhurst House to others searching for a caring place for a loved one.
28 February 2023
This care home has everything needed to keep the residents safe and happy. Lovely people run it, and work there, always pleased to see us wherever we visit. Nothing is too much trouble for the staff when we are there - tea and coffee are on offer.
14 March 2022
My mother arrived at Hawkhurst House on 21st September 2021 and passed away on 28th February 2022. During her time at Hawkhurst House, she received superb care and understanding from both staff and management. The assistance I received when she first arrived and also when she passed was excellent. I
have no hesitation in recommending Hawkhurst House.