Submit a Review for Hawkinge House 2nd Floor Unit
Hurricane Way, Hawkinge, Folkestone, CT18 7SS
View full details of Hawkinge House 2nd Floor UnitLatest Reviews for Hawkinge House 2nd Floor Unit
27 May 2026
The facilities are very good, it is a well desinged building. However, what matters is the quality of care and staff. I believe the staff are quite wonderful, demonstrating genuine dedication to their job, showing great care for my brother, respecting his dignity and treating him as an individual.
It has been a great relief to have him in such a place for his respite care period. I would recommend it to anyone who can afford such care. In particular, carer Milan has been exceptional.
26 May 2026
Mum was looked after very well. All of her needs were attended to. We felt she was content in her room.
14 May 2026
After a 4 week stay, it has been so reassuring to see how well the staff have treated my father. Everyone has been wonderful, and very professional.
Hawkinge House has been a fantastic place that we will be using again in future!
10 March 2026
We were made very welcome here. It wasnt anything like I thought. The place was clean and welcoming and Wendy was so lovely and put us at ease straight away. The staff were very helpful when I called in the evenings to check on Mum. I was happy to leave Mum in their care as I got a very good feeling
from Hawkinge House.The rooms were welcoming and very clean and homely. Thank you to the staff for all their hard work and care. You all made the experience so much easier for me and less stressful.
04 March 2026
I have always found the staff on the 2nd floor south of Hawkinge House to be helpful and caring. They look after mam very well, and she is happy there. Whenever I take her out, they help get her ready and transparent. There is a nice atmosphere, and the environment is very welcoming. They understand
mum's needs, habbits and listens and respects her wishes.
03 March 2026
Mum has now been at Hawkinge for a year and the care she has received from all the staff originally in PAU and now on second floor has been amazing. The individual attention that residents receive is truly outstanding. I've seen staff take the time to sit and hold someone's hand to reassure them,
laugh and joke with residents and treat them with dignity and respect at all times.
The atmosphere at Christmas was lovely with all the staff dressed in festive jumpers and a beautifully decorated table ready for lunch which itself looked delicious!
Mum recently celebrated her birthday and we arrived just in time to celebrate with the staff who provided cake, a card and a present! It was a really lovely gesture and made the day special for mum.
It's been a really tough year for us as a family but knowing that mum is safe and well cared for has made all the difference.
25 February 2026
Mum's stay here has been very nice, although her experience has been limited as far as activities because she is bedbound. I would like to say the care and attention from the staff has been second to none, always friendly and very attentive to my mum's specific level of care needs. Thank you very
much.
10 February 2026
The staff are wonderful, helpful and always there to help. The place is clean. Drop of hat staff help. Lovely place. My son would like to stay forever.
30 January 2026
Amazing staff.
30 January 2026
Excellent.
01 April 2025
Lovely home where all the staff were smiley and friendly. Looked after dad well, remembering very quickly his likes and dislikes around meals. Great that mum was able to have meals with him on occasion. I thought the daily activities were wonderful, keeping residents active and mentally stimulated.
Wouldn't mind a couple of weeks there myself!
26 March 2025
My husband has been cared for really well, I cannot fault any of the staff. He has been happy here.
17 July 2024
I can't knock the place, staff lovely. And I am really happy here.
11 January 2024
The carers were excellent most providing excellent care.
Food sometimes was not hot, only warm, but was rectified quickly.
Rooms were well furnished ensuite and with a fridge in the room.
The management were very helpful with my needs. The cleaning of rooms was only satisfactory on 2nd floor.
11 September 2023
Hawkinge House has been a lovely place for Mum to stay. The staff have been amazing and have gone above and beyond for our mum. The Hawkinge House team are very supportive, friendly and kind. I would highly recommend this care home for a loved one.
11 September 2023
Thank you for all the kindest and caring nature of all the staff. We are always welcomed by the team at Hawkinge House. The past few months have been tough, but having Mum stay in an environment where she is safe and cared for has been so important to our family.
Thank you!
23 June 2023
Came to Hawkinge House 2nd Floor Unit after being in-patient at hospital, to await a care package being put in place so I could return home. I cannot fault the way I was cared for. Especially as I have no longer any use of my legs and completely rely on the staff here. The staff have been amazing
every single one of them, from management to cleaners and everyone in between. The room I had would put many hotels to shame and there are many activities to keep us occupied varying from church services to bingo, wheelchair exercises to singers. The food although not cordon bleu is excellent (I am a retired hospital chef). Well run everyone at Hawkinge House 2nd Floor Unit. Thank you all.
27 January 2023
Mum was admitted to Hawkinge House, and from day one, we were struck by the caring and loving atmosphere, beautiful surroundings, residents and staff - happy! We cannot express enough the five-star surroundings, suites, food, etc. The care of the staff and manager was excellent, and it was clear the
manager cares deeply for her staff and residents. Alwats going above and beyond. Every member of staff was happy, friendly and gentle and could not do enough to make a real difference. If you are considering care at Hawkinge House - don't hesitate!
21 December 2022
Very pleased that my uncle spent time here. Well looked after, the staff are kind and caring. Also, the relatives who visited were treated with kindness and respect. Always kept up to date with his care. 5-star care.
21 November 2022
I can not express my thanks to the staff at Hawkinge House 2nd Floor Unit enough, with all the care and support they gave to my sister. Thank you so much.
Latest Reviews for Hawkinge House 2nd Floor Unit
27 May 2026
The facilities are very good, it is a well desinged building. However, what matters is the quality of care and staff. I believe the staff are quite wonderful, demonstrating genuine dedication to their job, showing great care for my brother, respecting his dignity and treating him as an individual.
It has been a great relief to have him in such a place for his respite care period. I would recommend it to anyone who can afford such care. In particular, carer Milan has been exceptional.
26 May 2026
Mum was looked after very well. All of her needs were attended to. We felt she was content in her room.
14 May 2026
After a 4 week stay, it has been so reassuring to see how well the staff have treated my father. Everyone has been wonderful, and very professional.
Hawkinge House has been a fantastic place that we will be using again in future!
10 March 2026
We were made very welcome here. It wasnt anything like I thought. The place was clean and welcoming and Wendy was so lovely and put us at ease straight away. The staff were very helpful when I called in the evenings to check on Mum. I was happy to leave Mum in their care as I got a very good feeling
from Hawkinge House.The rooms were welcoming and very clean and homely. Thank you to the staff for all their hard work and care. You all made the experience so much easier for me and less stressful.
04 March 2026
I have always found the staff on the 2nd floor south of Hawkinge House to be helpful and caring. They look after mam very well, and she is happy there. Whenever I take her out, they help get her ready and transparent. There is a nice atmosphere, and the environment is very welcoming. They understand
mum's needs, habbits and listens and respects her wishes.
03 March 2026
Mum has now been at Hawkinge for a year and the care she has received from all the staff originally in PAU and now on second floor has been amazing. The individual attention that residents receive is truly outstanding. I've seen staff take the time to sit and hold someone's hand to reassure them,
laugh and joke with residents and treat them with dignity and respect at all times.
The atmosphere at Christmas was lovely with all the staff dressed in festive jumpers and a beautifully decorated table ready for lunch which itself looked delicious!
Mum recently celebrated her birthday and we arrived just in time to celebrate with the staff who provided cake, a card and a present! It was a really lovely gesture and made the day special for mum.
It's been a really tough year for us as a family but knowing that mum is safe and well cared for has made all the difference.
25 February 2026
Mum's stay here has been very nice, although her experience has been limited as far as activities because she is bedbound. I would like to say the care and attention from the staff has been second to none, always friendly and very attentive to my mum's specific level of care needs. Thank you very
much.
10 February 2026
The staff are wonderful, helpful and always there to help. The place is clean. Drop of hat staff help. Lovely place. My son would like to stay forever.
30 January 2026
Amazing staff.
30 January 2026
Excellent.
01 April 2025
Lovely home where all the staff were smiley and friendly. Looked after dad well, remembering very quickly his likes and dislikes around meals. Great that mum was able to have meals with him on occasion. I thought the daily activities were wonderful, keeping residents active and mentally stimulated.
Wouldn't mind a couple of weeks there myself!
26 March 2025
My husband has been cared for really well, I cannot fault any of the staff. He has been happy here.
17 July 2024
I can't knock the place, staff lovely. And I am really happy here.
11 January 2024
The carers were excellent most providing excellent care.
Food sometimes was not hot, only warm, but was rectified quickly.
Rooms were well furnished ensuite and with a fridge in the room.
The management were very helpful with my needs. The cleaning of rooms was only satisfactory on 2nd floor.
11 September 2023
Hawkinge House has been a lovely place for Mum to stay. The staff have been amazing and have gone above and beyond for our mum. The Hawkinge House team are very supportive, friendly and kind. I would highly recommend this care home for a loved one.
11 September 2023
Thank you for all the kindest and caring nature of all the staff. We are always welcomed by the team at Hawkinge House. The past few months have been tough, but having Mum stay in an environment where she is safe and cared for has been so important to our family.
Thank you!
23 June 2023
Came to Hawkinge House 2nd Floor Unit after being in-patient at hospital, to await a care package being put in place so I could return home. I cannot fault the way I was cared for. Especially as I have no longer any use of my legs and completely rely on the staff here. The staff have been amazing
every single one of them, from management to cleaners and everyone in between. The room I had would put many hotels to shame and there are many activities to keep us occupied varying from church services to bingo, wheelchair exercises to singers. The food although not cordon bleu is excellent (I am a retired hospital chef). Well run everyone at Hawkinge House 2nd Floor Unit. Thank you all.
27 January 2023
Mum was admitted to Hawkinge House, and from day one, we were struck by the caring and loving atmosphere, beautiful surroundings, residents and staff - happy! We cannot express enough the five-star surroundings, suites, food, etc. The care of the staff and manager was excellent, and it was clear the
manager cares deeply for her staff and residents. Alwats going above and beyond. Every member of staff was happy, friendly and gentle and could not do enough to make a real difference. If you are considering care at Hawkinge House - don't hesitate!
21 December 2022
Very pleased that my uncle spent time here. Well looked after, the staff are kind and caring. Also, the relatives who visited were treated with kindness and respect. Always kept up to date with his care. 5-star care.
21 November 2022
I can not express my thanks to the staff at Hawkinge House 2nd Floor Unit enough, with all the care and support they gave to my sister. Thank you so much.