Latest Reviews for Heath Lodge
17 April 2026
Friendly, patient and always happy to discuss any problems.
16 April 2026
The care at Heath Lodge is fantastic, with a lovely team who go above and beyond. Lots of activities for the residents.
13 April 2026
My sister is really happy in her environment. There is always plenty to do and many treats along the way. The staff are all very friendly and react kindly to all residents, without exception. A very caring staff.
The Entertainments Manager always seems to have great ideas, that keep the
residents, engaged and proactive, which is so good for their mental health and well-being. The Home is well managed and although there may be a few hiccoughs now and again, as is always in a large community, these are rapidly solved with the meetings that are regularly held with family members and staff.
All in all, a fun place to be. Well done.
09 April 2026
As my mother reached the end of her amazing, one-hundred year life, the staff treated her (and myself) with kindness and respect which I'm sure was some comfort to her in her last hours. It was clear how much they all cared for her at that time and again when they came outside to pay their respects
as she made her last journey to the crematorium. I am deeply grateful to them all for looking after her for more than two years prior to that too.
08 April 2026
My mother has been a resident at Heath Lodge since 1st June 2023. It is an extremely difficult and emotional time when one acknowledges that this is a decision one has to make for a much-loved parent. My mother is as happy as she can be under the circumstances. The whole team are so caring and
understanding at Heath Lodge and in my opinion they go the extra mile to do all they can to make their guests feel as much 'at home' as possible.
30 March 2026
My wife's move to Heath Lodge from another care home, who didn't have the skills level to look after her safely, went smoothly. The staff were extremely welcoming and she settled in quickly.
She requires assistance with nearly all aspects of her daily care. The staff are consistently kind,
attentive, and considerate of her needs, especially as she is often only able to communicate non-verbally. They take time to understand her and respond with patience and compassion.
Her 14-page care plan is detailed, regularly updated and reviewed monthly.
Whenever she is moved by hoist, staff carefully explain what is going to happen and carry this out with patience and reassurance. Her personal care is always delivered with dignity and respect.
The carers also make an effort to involve her in activities which she is often happy simply to watch,
This caring and professional approach starts with the manager and is reflected across the entire team. It is something they should all be proud of.
13 March 2026
All very good. My Father is being treated with respect and kindness. The activities are extremely good and help to stimulate him. He is very fond of gardening and the outside areas are really well maintained. Food and staff are excellent and he is enjoying his time in the Care Home.
26 February 2026
The staff and management are excellent in every way, and I could not be happier with the care my husband receives.
The facilities are great, and he now very much enjoys his nutritious meals and activities provided.
The happy and caring staff always have time to answer any queries and keep me
informed of any changes.
In his words, "This is a lovely plave and everyone likes me", which says it all.
16 February 2026
Heath Lodge has been such a positive experience for myself and Mum since day 1, but more importantly for my Dad. The whole team are so friendly, loving, caring, kind and professional.
The Heath Lodge team under the leadership of Hazel, and management of Sue (would name everyone!) are great. The
team are a credit to Care UK and have a 'great formula'!
09 February 2026
I think that Heath Lodge provides a very good standard of care and help. The staff are always polite and will help in many and varied kinds of ways. My room is warm and comfortable and kept clean. The bathroom is also very well maintained and clean.
The meals provided are of a high standard and
are very varied and tasty.
The activities provided are of a high standard and of interest and are very varied.
09 February 2026
I've have no complaints. I'm just happy with everything here.
13 January 2026
I was dreading the day my mum had to go into a care home, as a nurse of many years I had seen and heard horror stories, however Heath Lodge is AMAZING. The love and care given to my mum, and in turn my dad when he visited has been first class. All members of the team work so well togther, they have
a smile and fun at work, which leads to a happy home enviroment for the residents. Every day there was a different activity happening, the food was wonderful, and the facilities were always clean.
All staff interected with Mum and got to know her well whilst she was there, nothing was ever too much trouble.
I cannot thank the staff enough for their dedication in making this facility a happy home for the residents.
12 January 2026
After 58 years of marriage the prospect of putting my wife into a care home was a terrible experience. But from the first day the professional care and understanding of the staff was second to none .Both my wife and I were treated with care and consideration by the management and ALL the staff. I
could not fault anyone from the care home , everyone showed love and care for the residents and their relatives. This caring attitude of all the staff starts with manager and is practiced by all the staff ,something which they can all be proud of.
25 November 2025
I was very well looked after. The staff were all very caring.
17 July 2025
Mum came into Heath Lodge Care Home in Feb 2023, one of 3 first residents. Early settling difficulties were managed well. The home has grown well, to 56 residents, under the excellent management of the manager & her professional team.
Mum is well cared for, both physically & emotionally. Nothing
is too much trouble for staff, from managers & admin, cleaning, carers, caterers & activity staff. Mum gradually joining in with a few activities now.
28 April 2025
My mum relocated to Heath Lodge following a hip replacement. From the first day I found the care to spot on. She needs quite a bit of personal care assistance which is provided with great care and respect. It takes skill and patience to do this without causing distress. Mum has quite bad dementia
although she has great humour about her. However they are well able to deal with quirky conversations. Oh, and they make a great cup of tea - essential for mum!
25 April 2025
The experience of visiting Heath Lodge was excellent. This very much includes the combination of both carers and residents. Along with the environment, location and space - Indoors and out. During a visit over many days, the experiences was one of harmony, perhaps uniquely found within a holistic
elderly care environment. The kindness, compassion and communication of staff was very apparent and appreciated. The home is modern, new and designed with much deep consideration for its users. It felt closer to a comfortable retreat with well designed rooms and communal spaces located around an outdoor space with excellent potential. New trees, blooms and accessible flower beds are a continuous process, informed and inspired by residents ideas. Sitting out in the sun you'd be forgiven for thinking you were enjoying a holiday. Restorative respite at its best. I left feeling confident family thrive at Heath Lodge
09 April 2025
On the whole a good experience. Could do with more staff at times and there were variations in the quality of the food, particularly in the cooking.
Considering the cost I think the standard should be better,
There were no managers available over the weekends which is very surprising
09 April 2025
I have held off writing a review for Heath Lodge Care Home for three months to ensure I got a very clear picture of the home, the staff, food, activities and overall care of my mother who is living with dementia....
I can now say, without a shadow of a doubt that Heath Lodge is an absolutely
fantastic Care Home in my opinion. I visit my mother a couple of times a week and after the initial settling in period, which is always tricky with dementia, she is now very happy. All of the staff are friendly, caring, polite and calm, they seem to genuinely care and know every resident well. The meals are delicious and mum always clears her plate (as do I when I join her for lunch!). There are daily activities which are varied and stimulating. The bedrooms are beautiful, my mother's has a door onto the enclosed garden which she loves. I genuinely can not fault this place and rave about it to my friends. It is such a relief to know my mum can spend the rest of her life in such a luxurious Home.
12 February 2025
My father's dementia and occasional falls were making his ability to stay at home tremendously concerning. He moved into Heath Lodge and it was immediately obvious that this was the best place for him. The staff have been brilliantly understanding right from the initial meeting through to the
present. My father has found it hard to settle but this is by no means a reflection on the staff. His dementia does not allow him to recall any of the reasons for him being there as his short term memory is horrendous. However the continual reassurance and care that he receives from the staff along with strategies from the Manager have helped ease him into his new surroundings. Furthermore the constant awareness of health issues as they arise has also given me total peace of mind. They are very attuned to the needs of residents with the very many forms that dementia presents and the interaction is always suited to that individual residents needs. Very happy with what they do for us, thank you all.
Latest Reviews for Heath Lodge
17 April 2026
Friendly, patient and always happy to discuss any problems.
16 April 2026
The care at Heath Lodge is fantastic, with a lovely team who go above and beyond. Lots of activities for the residents.
13 April 2026
My sister is really happy in her environment. There is always plenty to do and many treats along the way. The staff are all very friendly and react kindly to all residents, without exception. A very caring staff.
The Entertainments Manager always seems to have great ideas, that keep the
residents, engaged and proactive, which is so good for their mental health and well-being. The Home is well managed and although there may be a few hiccoughs now and again, as is always in a large community, these are rapidly solved with the meetings that are regularly held with family members and staff.
All in all, a fun place to be. Well done.
09 April 2026
As my mother reached the end of her amazing, one-hundred year life, the staff treated her (and myself) with kindness and respect which I'm sure was some comfort to her in her last hours. It was clear how much they all cared for her at that time and again when they came outside to pay their respects
as she made her last journey to the crematorium. I am deeply grateful to them all for looking after her for more than two years prior to that too.
08 April 2026
My mother has been a resident at Heath Lodge since 1st June 2023. It is an extremely difficult and emotional time when one acknowledges that this is a decision one has to make for a much-loved parent. My mother is as happy as she can be under the circumstances. The whole team are so caring and
understanding at Heath Lodge and in my opinion they go the extra mile to do all they can to make their guests feel as much 'at home' as possible.
30 March 2026
My wife's move to Heath Lodge from another care home, who didn't have the skills level to look after her safely, went smoothly. The staff were extremely welcoming and she settled in quickly.
She requires assistance with nearly all aspects of her daily care. The staff are consistently kind,
attentive, and considerate of her needs, especially as she is often only able to communicate non-verbally. They take time to understand her and respond with patience and compassion.
Her 14-page care plan is detailed, regularly updated and reviewed monthly.
Whenever she is moved by hoist, staff carefully explain what is going to happen and carry this out with patience and reassurance. Her personal care is always delivered with dignity and respect.
The carers also make an effort to involve her in activities which she is often happy simply to watch,
This caring and professional approach starts with the manager and is reflected across the entire team. It is something they should all be proud of.
13 March 2026
All very good. My Father is being treated with respect and kindness. The activities are extremely good and help to stimulate him. He is very fond of gardening and the outside areas are really well maintained. Food and staff are excellent and he is enjoying his time in the Care Home.
26 February 2026
The staff and management are excellent in every way, and I could not be happier with the care my husband receives.
The facilities are great, and he now very much enjoys his nutritious meals and activities provided.
The happy and caring staff always have time to answer any queries and keep me
informed of any changes.
In his words, "This is a lovely plave and everyone likes me", which says it all.
16 February 2026
Heath Lodge has been such a positive experience for myself and Mum since day 1, but more importantly for my Dad. The whole team are so friendly, loving, caring, kind and professional.
The Heath Lodge team under the leadership of Hazel, and management of Sue (would name everyone!) are great. The
team are a credit to Care UK and have a 'great formula'!
09 February 2026
I think that Heath Lodge provides a very good standard of care and help. The staff are always polite and will help in many and varied kinds of ways. My room is warm and comfortable and kept clean. The bathroom is also very well maintained and clean.
The meals provided are of a high standard and
are very varied and tasty.
The activities provided are of a high standard and of interest and are very varied.
09 February 2026
I've have no complaints. I'm just happy with everything here.
13 January 2026
I was dreading the day my mum had to go into a care home, as a nurse of many years I had seen and heard horror stories, however Heath Lodge is AMAZING. The love and care given to my mum, and in turn my dad when he visited has been first class. All members of the team work so well togther, they have
a smile and fun at work, which leads to a happy home enviroment for the residents. Every day there was a different activity happening, the food was wonderful, and the facilities were always clean.
All staff interected with Mum and got to know her well whilst she was there, nothing was ever too much trouble.
I cannot thank the staff enough for their dedication in making this facility a happy home for the residents.
12 January 2026
After 58 years of marriage the prospect of putting my wife into a care home was a terrible experience. But from the first day the professional care and understanding of the staff was second to none .Both my wife and I were treated with care and consideration by the management and ALL the staff. I
could not fault anyone from the care home , everyone showed love and care for the residents and their relatives. This caring attitude of all the staff starts with manager and is practiced by all the staff ,something which they can all be proud of.
25 November 2025
I was very well looked after. The staff were all very caring.
17 July 2025
Mum came into Heath Lodge Care Home in Feb 2023, one of 3 first residents. Early settling difficulties were managed well. The home has grown well, to 56 residents, under the excellent management of the manager & her professional team.
Mum is well cared for, both physically & emotionally. Nothing
is too much trouble for staff, from managers & admin, cleaning, carers, caterers & activity staff. Mum gradually joining in with a few activities now.
28 April 2025
My mum relocated to Heath Lodge following a hip replacement. From the first day I found the care to spot on. She needs quite a bit of personal care assistance which is provided with great care and respect. It takes skill and patience to do this without causing distress. Mum has quite bad dementia
although she has great humour about her. However they are well able to deal with quirky conversations. Oh, and they make a great cup of tea - essential for mum!
25 April 2025
The experience of visiting Heath Lodge was excellent. This very much includes the combination of both carers and residents. Along with the environment, location and space - Indoors and out. During a visit over many days, the experiences was one of harmony, perhaps uniquely found within a holistic
elderly care environment. The kindness, compassion and communication of staff was very apparent and appreciated. The home is modern, new and designed with much deep consideration for its users. It felt closer to a comfortable retreat with well designed rooms and communal spaces located around an outdoor space with excellent potential. New trees, blooms and accessible flower beds are a continuous process, informed and inspired by residents ideas. Sitting out in the sun you'd be forgiven for thinking you were enjoying a holiday. Restorative respite at its best. I left feeling confident family thrive at Heath Lodge
09 April 2025
On the whole a good experience. Could do with more staff at times and there were variations in the quality of the food, particularly in the cooking.
Considering the cost I think the standard should be better,
There were no managers available over the weekends which is very surprising
09 April 2025
I have held off writing a review for Heath Lodge Care Home for three months to ensure I got a very clear picture of the home, the staff, food, activities and overall care of my mother who is living with dementia....
I can now say, without a shadow of a doubt that Heath Lodge is an absolutely
fantastic Care Home in my opinion. I visit my mother a couple of times a week and after the initial settling in period, which is always tricky with dementia, she is now very happy. All of the staff are friendly, caring, polite and calm, they seem to genuinely care and know every resident well. The meals are delicious and mum always clears her plate (as do I when I join her for lunch!). There are daily activities which are varied and stimulating. The bedrooms are beautiful, my mother's has a door onto the enclosed garden which she loves. I genuinely can not fault this place and rave about it to my friends. It is such a relief to know my mum can spend the rest of her life in such a luxurious Home.
12 February 2025
My father's dementia and occasional falls were making his ability to stay at home tremendously concerning. He moved into Heath Lodge and it was immediately obvious that this was the best place for him. The staff have been brilliantly understanding right from the initial meeting through to the
present. My father has found it hard to settle but this is by no means a reflection on the staff. His dementia does not allow him to recall any of the reasons for him being there as his short term memory is horrendous. However the continual reassurance and care that he receives from the staff along with strategies from the Manager have helped ease him into his new surroundings. Furthermore the constant awareness of health issues as they arise has also given me total peace of mind. They are very attuned to the needs of residents with the very many forms that dementia presents and the interaction is always suited to that individual residents needs. Very happy with what they do for us, thank you all.