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Heath Lodge

Nightjar Road, Holt, Norfolk NR25 6GA
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The staff and management are excellent in every way, and I could not be happier with the careA T(Wife of Resident/Service User)
Heath Lodge , Holt
Heath Lodge , Holt
Heath Lodge , Holt

Heath Lodge in Holt offers 24-hour residential and dementia care, available on both a permanent and respite basis, along with compassionate end-of-life care.

The experienced and highly trained team are committed to creating a caring, supportive community for residents and their loved ones. Residents can enjoy a range of high-quality facilities, including a café, cinema room, and hair and beauty salon.

Each tastefully decorated bedroom features an en-suite bathroom, while outside, a...  

Care Provided by Heath Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,637From £1,841
Residential Dementia CareFrom £1,637From £1,841

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Heath Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hazel Madden(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Visitors are welcome at all times, including meal times and special events.

Parking

  • Private onsite car park

Heath Lodge Reviews (59)

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9.9

Heath Lodge has a Review Score of 9.9 (9.871) out of 10, based on 32 reviews in the last 2 years. Over all time Heath Lodge has 59 reviews.

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Review from J C (Resident / Service User) published on 22 June 2026 Submitted via Postal Card
Overall Experience

Its a very pleasant building. I've never been in a care home before. But the home provides everything I need. My family live near can visit me often. I'm very comfortable in my room.

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Review from Anne F (Resident / Service User) published on 18 June 2026 Submitted via Postal Card
Overall Experience
Nice people, nice room and friends to mix with.

I'm very happy there.

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Review from J E (Daughter of Resident) published on 17 June 2026 Submitted via Postal Card
Overall Experience

Mum had one negative comment - saying some of the staff did not enjoy their job and didn't like what they had to do in the role - it was noticeable to her, she is very aware despite short term memory loss. But she enjoyed all the activities very much. It was a great help to me to know mum was in safe hands. Thank you.

Reply from Samantha Debenham, Reviews Team at Heath Lodge
Thank you for taking the time to provide your feedback regarding Heath Lodge.
We are so pleased to read that you feel mum is in safe hands with the team and that she enjoys the activities on offer. The team will appreciate this as they continue their hard work.

We are sorry to read however,...  

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Review from C S (Husband of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

Right from our first meeting, we knew Heath Lodge was the care home for my wife. The care is 110%, and you will not find a more lovely and professional bunch of management and carers anywhere. My wife did go into two homes for respite, but they cannot hold a candle to Heath Lodge care. To say she is very happy and the family is very happy is an understatement.

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Review from Russell K (Son of Resident) published on 22 May 2026 Submitted via Website
Overall Experience

My mother is currently being cared for within Heath Lodge. The care she has received ever since moving into the home has been exemplary. They hit high standards across all categories. Focus is very much on the residents, building relationships, understanding their needs and going the extra mile to make them feel special and part of the Heath Lodge family. Highly recommended!

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Review from A G (Friend of Resident) published on 17 April 2026 Submitted via Postal Card
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Friendly, patient and always happy to discuss any problems.

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Review from V D (Niece of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

The care at Heath Lodge is fantastic, with a lovely team who go above and beyond. Lots of activities for the residents.

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Review from Frederick R (Brother of Resident) published on 13 April 2026 Submitted via Website
Overall Experience
My sister is really happy in her environment. There is always plenty to do and many treats along the way. The staff are all very friendly and react kindly to all residents, without exception. A very caring staff.
The Entertainments Manager always seems to have great ideas, that keep the residents, engaged and proactive, which is so good for their mental health and well-being. The Home is well managed and although there may be a few hiccoughs now and again, as is always in a large community, these are rapidly solved with the meetings that are regularly held with family members and staff.

All in all, a fun place to be. Well done.

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Review from Richard B (Son of Resident) published on 9 April 2026 Submitted via Website
Overall Experience

As my mother reached the end of her amazing, one-hundred year life, the staff treated her (and myself) with kindness and respect which I'm sure was some comfort to her in her last hours. It was clear how much they all cared for her at that time and again when they came outside to pay their respects as she made her last journey to the crematorium. I am deeply grateful to them all for looking after her for more than two years prior to that too.

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Review from J C (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card
Overall Experience

My mother has been a resident at Heath Lodge since 1st June 2023. It is an extremely difficult and emotional time when one acknowledges that this is a decision one has to make for a much-loved parent. My mother is as happy as she can be under the circumstances. The whole team are so caring and understanding at Heath Lodge and in my opinion they go the extra mile to do all they can to make their guests feel as much 'at home' as possible.

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Review from Graham K (Husband of Resident) published on 30 March 2026 Submitted via Website
Overall Experience
My wife's move to Heath Lodge from another care home, who didn't have the skills level to look after her safely, went smoothly. The staff were extremely welcoming and she settled in quickly.
She requires assistance with nearly all aspects of her daily care. The staff are consistently kind, attentive, and considerate of her needs, especially as she is often only able to communicate non-verbally. They take time to understand her and respond with patience and compassion.
Her 14-page care plan is detailed, regularly updated and reviewed monthly.
Whenever she is moved by hoist, staff carefully explain what is going to happen and carry this out with patience and reassurance. Her personal care is always delivered with dignity and respect.
The carers also make an effort to involve her in activities which she is often happy simply to watch,

This caring and professional approach starts with the manager and is reflected across the entire team. It is something they should all be proud of.

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Review from Thomas B (Son of Resident) published on 13 March 2026 Submitted via Website
Overall Experience

All very good. My Father is being treated with respect and kindness. The activities are extremely good and help to stimulate him. He is very fond of gardening and the outside areas are really well maintained. Food and staff are excellent and he is enjoying his time in the Care Home.

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Review from A T (Wife of Resident) published on 26 February 2026 Submitted via Postal Card
Overall Experience
The staff and management are excellent in every way, and I could not be happier with the care my husband receives.
The facilities are great, and he now very much enjoys his nutritious meals and activities provided.
The happy and caring staff always have time to answer any queries and keep me informed of any changes.

In his words, "This is a lovely plave and everyone likes me", which says it all.

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Review from Simon T (Son of Resident) published on 16 February 2026 Submitted via Website
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Heath Lodge has been such a positive experience for myself and Mum since day 1, but more importantly for my Dad. The whole team are so friendly, loving, caring, kind and professional.

The Heath Lodge team under the leadership of Hazel, and management of Sue (would name everyone!) are great. The team are a credit to Care UK and have a 'great formula'!

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Review from Jacqueline M (Resident / Service User) published on 9 February 2026 Submitted via Postal Card
Overall Experience
I think that Heath Lodge provides a very good standard of care and help. The staff are always polite and will help in many and varied kinds of ways. My room is warm and comfortable and kept clean. The bathroom is also very well maintained and clean.
The meals provided are of a high standard and are very varied and tasty.

The activities provided are of a high standard and of interest and are very varied.

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Review from Sheila H (Resident / Service User) published on 9 February 2026 Submitted via Postal Card
Overall Experience

I've have no complaints. I'm just happy with everything here.

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Review from kate H (Daughter of Resident) published on 13 January 2026 Submitted via Website
Overall Experience
I was dreading the day my mum had to go into a care home, as a nurse of many years I had seen and heard horror stories, however Heath Lodge is AMAZING. The love and care given to my mum, and in turn my dad when he visited has been first class. All members of the team work so well togther, they have a smile and fun at work, which leads to a happy home enviroment for the residents. Every day there was a different activity happening, the food was wonderful, and the facilities were always clean.
All staff interected with Mum and got to know her well whilst she was there, nothing was ever too much trouble.

I cannot thank the staff enough for their dedication in making this facility a happy home for the residents.

Reply from Hazel Madden, Home Manager at Heath Lodge

Thank you so much for taking the time to leave a review for us Kate. I will make sure your feedback is shared with the team. Wishing you all the best, Hazel

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Review from Terry H (Husband of Resident) published on 12 January 2026 Submitted via Website
Overall Experience

After 58 years of marriage the prospect of putting my wife into a care home was a terrible experience. But from the first day the professional care and understanding of the staff was second to none .Both my wife and I were treated with care and consideration by the management and ALL the staff. I could not fault anyone from the care home , everyone showed love and care for the residents and their relatives. This caring attitude of all the staff starts with manager and is practiced by all the staff ,something which they can all be proud of.

Reply from Hazel Madden, Home Manager at Heath Lodge

Thank you so much for taking the time to submit a review for us Terry, I will make sure this is shared with the team. Wishing you all the best Hazel.

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Review from Miriam L (Respite Resident) published on 25 November 2025 Submitted via Postal Card
Overall Experience

I was very well looked after. The staff were all very caring.

Reply from jan gibbs, Regional Manager at Heath Lodge

Thank you so much to taking the time to provide us with your feedback and very kind words. We will certainly ensure our staff are aware of the positive experience you had during your stay in Heath Lodge.

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Review from L H (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card
Overall Experience
Mum came into Heath Lodge Care Home in Feb 2023, one of 3 first residents. Early settling difficulties were managed well. The home has grown well, to 56 residents, under the excellent management of the manager & her professional team.

Mum is well cared for, both physically & emotionally. Nothing is too much trouble for staff, from managers & admin, cleaning, carers, caterers & activity staff. Mum gradually joining in with a few activities now.

Reply from Hazel Madden, Home Manager at Heath Lodge

Thank you so much for taking the time to leave a review and for your very kind feedback. I am so pleased to hear that your experience of Heath Lodge is positive. I will make sure I share your feedback with the team

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (72) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Heath Lodge .

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Heath Lodge .

Meet the Team (1)

Hazel Madden
Hazel MaddenJob Title:Home ManagerJoined: 2023

I have over 20 years of experience working in healthcare. I started my career in adult mental health before finding my true passion in elderly and dementia care. Once I found my passion, I was determined to become a registered manager of my own home and started taking steps to make this happen. With the support of my colleagues, I began to learn all aspects of becoming a registered manager as well as completing a dementia friends and dementia excellence course.

Frequently Asked Questions about Heath Lodge

What types of Care is Heath Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Heath Lodge have?

There are 66 Single Rooms.

What are the Facilities & Services at Heath Lodge ?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Heath Lodge to the centre of Holt?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heath Lodge to verify any information. View our terms and conditions. Heath Lodge has an Enhanced Service -more info.