Submit a Review for Heathfield Court Care Home
147 Colyers Lane, Northumberland Heath, Erith, DA8 3PB
View full details of Heathfield Court Care HomeLatest Reviews for Heathfield Court Care Home
06 January 2026
Wasn't sure what to expect as this was my Husband's first Christmas in care. As a family we can't praise this home , and we mean home, highly enough.The wonderful Christmas Day that was provided exceeded all hopes and expectations. What a place , and what a staff ! Thank you all from the bottom of
our hearts for what you do
23 December 2025
My father has had several bouts of illness requiring emergency A&E admittance and the staff at Heathfield have been amazing in looking after him and arranging for an ambulance and crew to check him over and transport him to hospital as and when necessary. The staff are kind , caring and professional
and I feel secure in the knowledge that his needs are being identified and taken care of as a matter of urgency. 5 Stars.
23 December 2025
Our mother has been at Heathfield Court, Erith for 2 and a half years.
She is treated with dignity, love, warmth and kindness by all staff.
My sister and I could not ask for a better care home for mum, they meet all her needs and beyond.
They are all professionals in their daily task as
well as loving towards all residents as thought it's their own loved ones.
Thank you to all at Heathfield Court Erith.
23 December 2025
Mum has been very well cared for at Heathfield. Despite her being unable to join in the numerous activities on offer, she is always included. Staff greet her with kindness and respect at all times. Dad and I visited lots of other care homes, none of them came close to matching the support, care and
ratio of staff to residents, particularly for those living with Dementia. Personally, the one word that sticks in my mind in relation to Heathfield is joy. It's not a place of sadness. It could be, like so many others are, but it's far from that. Activity planning keeps residents stimulated, events bring the community and families in. It's a place of celebration at what is for some of us, a very sad and difficult time.
22 December 2025
The staff are very caring and respect the residents wishes. They are always welcoming to visitors.
The home has a lovely atmosphere. It is very clean and well kept.
A lot of careful thought goes into the activities for the residents.
22 December 2025
Both my parents live at Heathfields, and have a much better secure, safe and content life for doing so. The staff are friendly caring and they are both looked after well. The home looks after all their needs. I highly recommend Heathfield Court.
22 December 2025
Since my Aunt and mother have been resident at Heathfield we have been very happy with the care provided. We have been impressed with the friendly staff and the variety of activities provided. They have also been very supportive to the family at a difficult time.
When we had to travel to hospital
to transfer my aunt to the home Nikki the home Manager arranged for a member of staff to accompany my husband when we collected her.
22 December 2025
As always staff care for mum and dad and their differing needs and some staff go above and beyond to ensure that they all their needs are met. However sometimes communication isn't clear and messages about medical information etc isn't always noted and shared appropriately, and therefore not always
acted upon. But overall very happy with the care and atmosphere at Heathfield which means that we know that they are comfortable and safe,
15 December 2025
Over the last couple of years my father in law has had the most amazing care
Staff are wonderful and above all super caring
We do not know what we would do without there help and support
Heathfield care home is allways super clean and welcoming nothing is to much trouble for the fantastic care
team
I would personally like to thank them for all there help with my father in law
Many thanks
08 December 2025
My dad has been at this care home for just over a year, and the difference it has made to his wellbeing is remarkable. The staff are consistently kind, patient, and genuinely caring-nothing ever seems too much trouble. The home is clean, welcoming, and feels very safe. Dad is given the opportunity
to join in with activities when he chooses too. Communication with our family has been excellent; we're always kept updated and feel involved. Knowing he's in such good hands gives us real peace of mind. I'm very grateful for the care and respect they show him every day, always keeping his dignity in mind.
23 September 2025
My precious Mum has lived contentedly at Heathfield Court since early April 2024. Family are so grateful that Mum has always been loved and cared for outstandingly well, just as me and my husband had always strived to give her. The amazing Manager and her entire team meet my high standards of care
for Mum's complete wellbeing, allowing me to spend irreplaceable quality time with my Mum, enjoying each others company, in a relaxing environment. The Manager, Staff, Residents have become our extended family as they give Mum and me the support we need, that is missing from parts of family; so they all mean a lot. Heathfield has become a second home, warm, loving, and always much wanted, whether visiting early, late, day or night, you'll feel the same and see the professionalism. Nothing is for show, it is, as it is, truly is, outstanding care, support for Mum's every need, mine and family to. I have recommended, will continue to do so, it is the best, because they care from the heart. x
08 September 2025
Mum's first month in Heathfields.
The staff have been kind and understanding, getting mum to understand her new environment.
All staff are approachable if a question or issue arises, and respond positively.
There is always a good atmosphere when I visit, staff and residence are always positive
and friendly, apart from one of the (two) little dogs who live on site, who hates me and yaps at me until I pass by! I'm sure she is protecting the residence. Despite this, comes to visit my mum in her room on a regular basis witch my mum loves. Plenty of activities are provided, which family's are encouraged to join in, everybody is welcome.
We get a regular news letter. This highlights birthday parties, special events (BBQ etc) and when outside entertainers visit, to which all family members, carers etc are warmly invited. The manager runs a tight ship. She will regularly check in with you to ensure everything is satisfactory, but is also great fun! Very happy for mum to be here.
28 August 2025
Heathfield Court is exceptional. Having experienced various care homes and being able to compare - Heathfield stands head and shoulders above the rest. My father began staying for week respite stays and became a full time resident, March 25. Having already experienced the home for respite, as a
family we wouldn't have seen him placed anywhere else. I can't praise the home highly enough. The staff all the way from Manager, to, receptionists, carers, nurses and house keeping are amazing - friendly, welcoming and professional. Rather than a care home they have created a home from home environment appreciated by residents and their families alike. The staff take time to know the residents and their families as individuals - it feels like an extended family and it goes such a long way to making the care journey that bit easier. The daily care is impeccable, and the effort to keep the residents stimulated with various activities/trips is commendable. Would without hesitation recommend.
27 August 2025
The management and team at Heathfield never fail to surprise; they are the gift that keeps giving, always going above and beyond all expectations to ensure Mum is protected and given the very best care possible.
26 August 2025
Heathfield Court is an outstanding care home.
Excellent compassionate care provided. Everyone treated with respect, sensitivity and empathy by well trained and directed staff who are so friendly and welcoming.
The manager is an exceptional leader, consistently demonstrating strong leadership
skills and a passion for providing the best possible care. There is always something fun going on at Heathfield. It is so comforting to have peace of mind knowing your loved one is being looked after and safe.
11 April 2025
Heathfield Court is exceptional. I can't recommend it highly enough.
The ethos of the place is clear from the moment you arrive and witness the smiles on the residents' faces.
Nothing is put on for show here. Day or night, you'll see the same friendly welcome and professionalism on display.
The
entire team follows the Manager's lead with a nothing-is too-much-trouble attitude. They treat every resident with dignity and get to know them and their families well. It's definitely not "one size fits all", with things tailored to each resident.
I now enjoy visiting as a daughter rather than a care-giver. I am kept informed and can relax, confident that all my Dad's needs are being met. Beyond that, it's somewhere he's encouraged to enjoy life with stimulating activities every day.
If you are agonising over the heartbreaking decision of needing to move a loved one into residential care then choose here. They'll put a protective arm around your loved one and a comforting arm around you too.
11 April 2025
The staff have made mum feel welcome.
I have peace of mind that mum is being looked after 24-7 and is safe.
All the staff at Heathfield are friendly and welcoming.
The home is always kept clean both in the rooms and common areas.
The food/drink is varied and plentiful. I'm always
offered some when visiting mum which is a nice gesture.
03 March 2025
I thought that my mother's previous care home was good, but after my mother came to Heathfield Court, they were below standard by comparison. The staff at Heathfield Court are outstanding, and the care and consideration given is of the highest standard. The cleanliness of the home is first class.
Every member of staff seems to work upon the residence as if they were part of their own family. I cannot recommend Heathfield Court highly enough. I am more than happy with the care and attention my mother is receiving.
11 February 2025
The facilities, but above all, the care is excellent (this is what is really important). The home has a warm, welcoming atmosphere and the staff adapt their approach to the needs of the individual resident. The home is one which feels safe and you know your family member will be well cared for with
their individual likes and dislikes taken into account.
31 January 2025
My dad moved to Heathfield Court Care Home at the end of August 2024 and it was the best decision I made for him. My dad settled in straight away and has been very happy ever since. The rooms are spacious with ensuites, the meals served are perfect. The staff are compassionate, the garden area is
beautiful and there are lots of activities each week to keep all residents content.
Not only have they made my dad feel welcome, but every member of staff including the manager make me and my own little family feel as though we are part of the Heathfield family. There have been numerous events held since August with amazing entertainment. The support received personally on my dad's arrival will always stay with me. The whole team are so understanding and nothing is a problem.
I would compare Heathfield Court to a luxury hotel and have said on multiple occasions that I would happily move in. If you are looking for a care home for your loved one, this is definitely the one to choose!
Latest Reviews for Heathfield Court Care Home
06 January 2026
Wasn't sure what to expect as this was my Husband's first Christmas in care. As a family we can't praise this home , and we mean home, highly enough.The wonderful Christmas Day that was provided exceeded all hopes and expectations. What a place , and what a staff ! Thank you all from the bottom of
our hearts for what you do
23 December 2025
My father has had several bouts of illness requiring emergency A&E admittance and the staff at Heathfield have been amazing in looking after him and arranging for an ambulance and crew to check him over and transport him to hospital as and when necessary. The staff are kind , caring and professional
and I feel secure in the knowledge that his needs are being identified and taken care of as a matter of urgency. 5 Stars.
23 December 2025
Our mother has been at Heathfield Court, Erith for 2 and a half years.
She is treated with dignity, love, warmth and kindness by all staff.
My sister and I could not ask for a better care home for mum, they meet all her needs and beyond.
They are all professionals in their daily task as
well as loving towards all residents as thought it's their own loved ones.
Thank you to all at Heathfield Court Erith.
23 December 2025
Mum has been very well cared for at Heathfield. Despite her being unable to join in the numerous activities on offer, she is always included. Staff greet her with kindness and respect at all times. Dad and I visited lots of other care homes, none of them came close to matching the support, care and
ratio of staff to residents, particularly for those living with Dementia. Personally, the one word that sticks in my mind in relation to Heathfield is joy. It's not a place of sadness. It could be, like so many others are, but it's far from that. Activity planning keeps residents stimulated, events bring the community and families in. It's a place of celebration at what is for some of us, a very sad and difficult time.
22 December 2025
The staff are very caring and respect the residents wishes. They are always welcoming to visitors.
The home has a lovely atmosphere. It is very clean and well kept.
A lot of careful thought goes into the activities for the residents.
22 December 2025
Both my parents live at Heathfields, and have a much better secure, safe and content life for doing so. The staff are friendly caring and they are both looked after well. The home looks after all their needs. I highly recommend Heathfield Court.
22 December 2025
Since my Aunt and mother have been resident at Heathfield we have been very happy with the care provided. We have been impressed with the friendly staff and the variety of activities provided. They have also been very supportive to the family at a difficult time.
When we had to travel to hospital
to transfer my aunt to the home Nikki the home Manager arranged for a member of staff to accompany my husband when we collected her.
22 December 2025
As always staff care for mum and dad and their differing needs and some staff go above and beyond to ensure that they all their needs are met. However sometimes communication isn't clear and messages about medical information etc isn't always noted and shared appropriately, and therefore not always
acted upon. But overall very happy with the care and atmosphere at Heathfield which means that we know that they are comfortable and safe,
15 December 2025
Over the last couple of years my father in law has had the most amazing care
Staff are wonderful and above all super caring
We do not know what we would do without there help and support
Heathfield care home is allways super clean and welcoming nothing is to much trouble for the fantastic care
team
I would personally like to thank them for all there help with my father in law
Many thanks
08 December 2025
My dad has been at this care home for just over a year, and the difference it has made to his wellbeing is remarkable. The staff are consistently kind, patient, and genuinely caring-nothing ever seems too much trouble. The home is clean, welcoming, and feels very safe. Dad is given the opportunity
to join in with activities when he chooses too. Communication with our family has been excellent; we're always kept updated and feel involved. Knowing he's in such good hands gives us real peace of mind. I'm very grateful for the care and respect they show him every day, always keeping his dignity in mind.
23 September 2025
My precious Mum has lived contentedly at Heathfield Court since early April 2024. Family are so grateful that Mum has always been loved and cared for outstandingly well, just as me and my husband had always strived to give her. The amazing Manager and her entire team meet my high standards of care
for Mum's complete wellbeing, allowing me to spend irreplaceable quality time with my Mum, enjoying each others company, in a relaxing environment. The Manager, Staff, Residents have become our extended family as they give Mum and me the support we need, that is missing from parts of family; so they all mean a lot. Heathfield has become a second home, warm, loving, and always much wanted, whether visiting early, late, day or night, you'll feel the same and see the professionalism. Nothing is for show, it is, as it is, truly is, outstanding care, support for Mum's every need, mine and family to. I have recommended, will continue to do so, it is the best, because they care from the heart. x
08 September 2025
Mum's first month in Heathfields.
The staff have been kind and understanding, getting mum to understand her new environment.
All staff are approachable if a question or issue arises, and respond positively.
There is always a good atmosphere when I visit, staff and residence are always positive
and friendly, apart from one of the (two) little dogs who live on site, who hates me and yaps at me until I pass by! I'm sure she is protecting the residence. Despite this, comes to visit my mum in her room on a regular basis witch my mum loves. Plenty of activities are provided, which family's are encouraged to join in, everybody is welcome.
We get a regular news letter. This highlights birthday parties, special events (BBQ etc) and when outside entertainers visit, to which all family members, carers etc are warmly invited. The manager runs a tight ship. She will regularly check in with you to ensure everything is satisfactory, but is also great fun! Very happy for mum to be here.
28 August 2025
Heathfield Court is exceptional. Having experienced various care homes and being able to compare - Heathfield stands head and shoulders above the rest. My father began staying for week respite stays and became a full time resident, March 25. Having already experienced the home for respite, as a
family we wouldn't have seen him placed anywhere else. I can't praise the home highly enough. The staff all the way from Manager, to, receptionists, carers, nurses and house keeping are amazing - friendly, welcoming and professional. Rather than a care home they have created a home from home environment appreciated by residents and their families alike. The staff take time to know the residents and their families as individuals - it feels like an extended family and it goes such a long way to making the care journey that bit easier. The daily care is impeccable, and the effort to keep the residents stimulated with various activities/trips is commendable. Would without hesitation recommend.
27 August 2025
The management and team at Heathfield never fail to surprise; they are the gift that keeps giving, always going above and beyond all expectations to ensure Mum is protected and given the very best care possible.
26 August 2025
Heathfield Court is an outstanding care home.
Excellent compassionate care provided. Everyone treated with respect, sensitivity and empathy by well trained and directed staff who are so friendly and welcoming.
The manager is an exceptional leader, consistently demonstrating strong leadership
skills and a passion for providing the best possible care. There is always something fun going on at Heathfield. It is so comforting to have peace of mind knowing your loved one is being looked after and safe.
11 April 2025
Heathfield Court is exceptional. I can't recommend it highly enough.
The ethos of the place is clear from the moment you arrive and witness the smiles on the residents' faces.
Nothing is put on for show here. Day or night, you'll see the same friendly welcome and professionalism on display.
The
entire team follows the Manager's lead with a nothing-is too-much-trouble attitude. They treat every resident with dignity and get to know them and their families well. It's definitely not "one size fits all", with things tailored to each resident.
I now enjoy visiting as a daughter rather than a care-giver. I am kept informed and can relax, confident that all my Dad's needs are being met. Beyond that, it's somewhere he's encouraged to enjoy life with stimulating activities every day.
If you are agonising over the heartbreaking decision of needing to move a loved one into residential care then choose here. They'll put a protective arm around your loved one and a comforting arm around you too.
11 April 2025
The staff have made mum feel welcome.
I have peace of mind that mum is being looked after 24-7 and is safe.
All the staff at Heathfield are friendly and welcoming.
The home is always kept clean both in the rooms and common areas.
The food/drink is varied and plentiful. I'm always
offered some when visiting mum which is a nice gesture.
03 March 2025
I thought that my mother's previous care home was good, but after my mother came to Heathfield Court, they were below standard by comparison. The staff at Heathfield Court are outstanding, and the care and consideration given is of the highest standard. The cleanliness of the home is first class.
Every member of staff seems to work upon the residence as if they were part of their own family. I cannot recommend Heathfield Court highly enough. I am more than happy with the care and attention my mother is receiving.
11 February 2025
The facilities, but above all, the care is excellent (this is what is really important). The home has a warm, welcoming atmosphere and the staff adapt their approach to the needs of the individual resident. The home is one which feels safe and you know your family member will be well cared for with
their individual likes and dislikes taken into account.
31 January 2025
My dad moved to Heathfield Court Care Home at the end of August 2024 and it was the best decision I made for him. My dad settled in straight away and has been very happy ever since. The rooms are spacious with ensuites, the meals served are perfect. The staff are compassionate, the garden area is
beautiful and there are lots of activities each week to keep all residents content.
Not only have they made my dad feel welcome, but every member of staff including the manager make me and my own little family feel as though we are part of the Heathfield family. There have been numerous events held since August with amazing entertainment. The support received personally on my dad's arrival will always stay with me. The whole team are so understanding and nothing is a problem.
I would compare Heathfield Court to a luxury hotel and have said on multiple occasions that I would happily move in. If you are looking for a care home for your loved one, this is definitely the one to choose!