Submit a Review for Heathfield Court Care Home
147 Colyers Lane, Northumberland Heath, Erith, DA8 3PB
View Full Details of Heathfield Court Care HomeLatest Reviews for Heathfield Court Care Home
28 August 2025
Heathfield Court is exceptional. Having experienced various care homes and being able to compare - Heathfield stands head and shoulders above the rest. My father began staying for week respite stays and became a full time resident, March 25. Having already experienced the home for respite, as a family we wouldn't have seen him placed anywhere else. I can't praise the home highly enough. The staff all the way from Manager, to, receptionists, carers, nurses and house keeping are amazing - friendly, welcoming and professional. Rather than a care home they have created a home from home environment appreciated by residents and their families alike. The staff take time to know the residents and their families as individuals - it feels like an extended family and it goes such a long way to making the care journey that bit easier. The daily care is impeccable, and the effort to keep the residents stimulated with various activities/trips is commendable. Would without hesitation recommend.
27 August 2025
The management and team at Heathfield never fail to surprise; they are the gift that keeps giving, always going above and beyond all expectations to ensure Mum is protected and given the very best care possible.
26 August 2025
I am delighted to have chosen Heathfield Court Care Home for my Father. It had been highly recommended to me by a friend as her Mother was a resident there. We have not been disappointed! It is the perfect place to live and receive care when living at home or alone is no longer an option. Every aspect of care is given with kindness and consideration towards the user/resident. Heathfield is a wonderful community which has taken away the isolation and loneliness that appears in illness and advancing years by their in house activities and entertainment - there is something to do or see every day and it is lovely to see the friendships Growing stronger day by day. My father is very happy there and I have no concerns over his care. I highly recommend Heathfield Court 10/10
26 August 2025
Heathfield Court is an outstanding care home. Excellent compassionate care provided. Everyone treated with respect, sensitivity and empathy by well trained and directed staff who are so friendly and welcoming. The manager is an exceptional leader, consistently demonstrating strong leadership skills and a passion for providing the best possible care. There is always something fun going on at Heathfield. It is so comforting to have peace of mind knowing your loved one is being looked after and safe.
11 April 2025
Heathfield Court is exceptional. I can't recommend it highly enough. The ethos of the place is clear from the moment you arrive and witness the smiles on the residents' faces. Nothing is put on for show here. Day or night, you'll see the same friendly welcome and professionalism on display. The entire team follows the Manager's lead with a nothing-is too-much-trouble attitude. They treat every resident with dignity and get to know them and their families well. It's definitely not "one size fits all", with things tailored to each resident. I now enjoy visiting as a daughter rather than a care-giver. I am kept informed and can relax, confident that all my Dad's needs are being met. Beyond that, it's somewhere he's encouraged to enjoy life with stimulating activities every day. If you are agonising over the heartbreaking decision of needing to move a loved one into residential care then choose here. They'll put a protective arm around your loved one and a comforting arm around you too.
11 April 2025
The staff have made mum feel welcome. I have peace of mind that mum is being looked after 24-7 and is safe. All the staff at Heathfield are friendly and welcoming. The home is always kept clean both in the rooms and common areas. The food/drink is varied and plentiful. I'm always offered some when visiting mum which is a nice gesture.
03 March 2025
I thought that my mother's previous care home was good, but after my mother came to Heathfield Court, they were below standard by comparison. The staff at Heathfield Court are outstanding, and the care and consideration given is of the highest standard. The cleanliness of the home is first class. Every member of staff seems to work upon the residence as if they were part of their own family. I cannot recommend Heathfield Court highly enough. I am more than happy with the care and attention my mother is receiving.
11 February 2025
The facilities, but above all, the care is excellent (this is what is really important). The home has a warm, welcoming atmosphere and the staff adapt their approach to the needs of the individual resident. The home is one which feels safe and you know your family member will be well cared for with their individual likes and dislikes taken into account.
31 January 2025
My dad moved to Heathfield Court Care Home at the end of August 2024 and it was the best decision I made for him. My dad settled in straight away and has been very happy ever since. The rooms are spacious with ensuites, the meals served are perfect. The staff are compassionate, the garden area is beautiful and there are lots of activities each week to keep all residents content. Not only have they made my dad feel welcome, but every member of staff including the manager make me and my own little family feel as though we are part of the Heathfield family. There have been numerous events held since August with amazing entertainment. The support received personally on my dad's arrival will always stay with me. The whole team are so understanding and nothing is a problem. I would compare Heathfield Court to a luxury hotel and have said on multiple occasions that I would happily move in. If you are looking for a care home for your loved one, this is definitely the one to choose!
29 January 2025
My mother has been at Heathfield Court Care Home this May for 2 years. It's a warm loving and friendly home. Home from home for our mother. All staff are attentive to her needs and professional. Nothing is too much trouble. Accommodation is cosy and ample for my mother's needs. Food is fresh and plentiful throughout the day. My mother is treated with dignity and love. There are activities planned for each day to keep residents engaged. Mum always looks well cared for and happy. Care home price is as expected for private care. Home manager is an amazing lady and can't say enough about her and her steam of angels that care for our loved ones.
29 January 2025
The care received by my mother-in-law and sister (who also resides at Heathfield Court Care Home) is excellent. The staff are kind and helpful and if you have any concerns these will be dealt with quickly. Because my sister was receiving such good care my Mother-in-Law chose Heathfield Care Home to move in to.
27 January 2025
Mum has been at Heathfield Court Care Home for 2 years now and has never been unhappy or asked if she could go home. The staff are all so hard working under conditions at times that can be very difficult, all of which they do with patience and with a smile. Mum's room is always clean and tidy and the girls take such good care in keeping it that way. The staff always make a fuss of mum and she loves that. She always enjoys joining in with the activities and there is always something going on to keep them stimulated which is great. The trips that they are taken on are always enjoyed and the entertainment is something they all love and it is so nice to see them all singing and dancing.
27 January 2025
Heathfield Court Care Home provides a caring and friendly environment. The carers respect the way the residents wish to live within the home. The facilities are very good and there is a mini bus for trips.
27 January 2025
My dad moved into Heathfield Court Care Home in November 2024, and he has been happy and settled ever since. He lives on the dementia floor, where the staff genuinely understand the symptoms of dementia and the specific needs of the residents. I always feel included and well-informed about his care, with regular updates from the staff. Heathfield has a warm, homely atmosphere, with plenty of small lounges where I can sit with my dad, making it feel like we're at home. We were also able to spend Christmas Day with him, which was such a lovely experience. It meant my dad didn't have to leave his familiar environment and travel to ours, helping him stay calm and settled. Heathfield is very family focused, and this is clearly evident during their social events, which are always packed with residents and their families. I usually have lunch with my dad once or twice a week, and the management team is always welcoming and supportive.
23 January 2025
Mum has been a resident since May 2023. Thanks to the alert professionalism of all of the staff mum is safe, well looked after, healthy and content. The in-house hairdressers are gentle, caring with cutting and curling Mum's hair. The variety of entertainment and weekly programs are very stimulating for residents and heartfelt for families. Immaculate housekeeping and deliciously planned culinary menus. I feel comfortable visiting mum and have enjoyed seeing the love and friendships mum has in her new life. I acknowledge mums decline and realise mum no longer knows or recognises me as her daughter, but it's ok as I now accept and realise the staff are now mums family and the residents are mums companions. Finally the in house training I attended has helped me considerably.
23 January 2025
Mum is so happy at Heathfield Court Came Home. She loves the staff and has so many friends amongst the residents. She enjoys getting involved in activities. Cannot thank the manager and the team enough for everything they do. They really go the extra mile and mum was given her wish to attend her grandson's Christmas wedding when a member of staff brought and accompanied her. A dream come true.
23 January 2025
I think mum and dad are in the right place at Heathfield Court Care Home, and receive a good level of care and support from the staff. I feel their needs are met well and that they are happy at the home. We made a good choice placing them in your care.
02 October 2024
My mum moved to Heathfield in April 2024. She has been very content since living there and seems happy and appropriately fulfilled. There are enough activities and interactions to keep her stimulated. She always looks clean, appropriately dressed and nicely styled hair. The staff all seem friendly and caring. The environment is clean and well maintained. The garden and patio areas are excellent and big enough size to accommodate all residents and their visitors.
04 September 2024
Everyone is very pleasant and helpful considering the issues I have. Nothing is too much trouble. It was lovely to be offered a meal so that we could sit with Dad too and not be hurried along.
06 August 2024
I had viewed many nursing homes for my brother but the manager at Heathfield Court was the only person who actually asked me about my brother on my first visit. I was made very welcome and didn't feel rushed at all. I knew from the beginning that this was the home for my brother. I will explain a little more about my brother. He is a 65-year-old gentleman with a learning disability. I had to find a nursing home for him due to the fact that he was placed in a residential home for only 3 weeks and due to neglect, he developed a pressure sore and was admitted into hospital for 4 months with osteomyelitis, (infection to the bones) he currently still has the pressure sore but thankfully, now he is in Heathfield Court, I cannot fault the care that he receives. All the staff treat each resident with the utmost care, respect and dignity. This is an outstanding home! Thank you to the manager and the whole team for your wonderful care.
Latest Reviews for Heathfield Court Care Home
28 August 2025
Heathfield Court is exceptional. Having experienced various care homes and being able to compare - Heathfield stands head and shoulders above the rest. My father began staying for week respite stays and became a full time resident, March 25. Having already experienced the home for respite, as a family we wouldn't have seen him placed anywhere else. I can't praise the home highly enough. The staff all the way from Manager, to, receptionists, carers, nurses and house keeping are amazing - friendly, welcoming and professional. Rather than a care home they have created a home from home environment appreciated by residents and their families alike. The staff take time to know the residents and their families as individuals - it feels like an extended family and it goes such a long way to making the care journey that bit easier. The daily care is impeccable, and the effort to keep the residents stimulated with various activities/trips is commendable. Would without hesitation recommend.
27 August 2025
The management and team at Heathfield never fail to surprise; they are the gift that keeps giving, always going above and beyond all expectations to ensure Mum is protected and given the very best care possible.
26 August 2025
I am delighted to have chosen Heathfield Court Care Home for my Father. It had been highly recommended to me by a friend as her Mother was a resident there. We have not been disappointed! It is the perfect place to live and receive care when living at home or alone is no longer an option. Every aspect of care is given with kindness and consideration towards the user/resident. Heathfield is a wonderful community which has taken away the isolation and loneliness that appears in illness and advancing years by their in house activities and entertainment - there is something to do or see every day and it is lovely to see the friendships Growing stronger day by day. My father is very happy there and I have no concerns over his care. I highly recommend Heathfield Court 10/10
26 August 2025
Heathfield Court is an outstanding care home. Excellent compassionate care provided. Everyone treated with respect, sensitivity and empathy by well trained and directed staff who are so friendly and welcoming. The manager is an exceptional leader, consistently demonstrating strong leadership skills and a passion for providing the best possible care. There is always something fun going on at Heathfield. It is so comforting to have peace of mind knowing your loved one is being looked after and safe.
11 April 2025
Heathfield Court is exceptional. I can't recommend it highly enough. The ethos of the place is clear from the moment you arrive and witness the smiles on the residents' faces. Nothing is put on for show here. Day or night, you'll see the same friendly welcome and professionalism on display. The entire team follows the Manager's lead with a nothing-is too-much-trouble attitude. They treat every resident with dignity and get to know them and their families well. It's definitely not "one size fits all", with things tailored to each resident. I now enjoy visiting as a daughter rather than a care-giver. I am kept informed and can relax, confident that all my Dad's needs are being met. Beyond that, it's somewhere he's encouraged to enjoy life with stimulating activities every day. If you are agonising over the heartbreaking decision of needing to move a loved one into residential care then choose here. They'll put a protective arm around your loved one and a comforting arm around you too.
11 April 2025
The staff have made mum feel welcome. I have peace of mind that mum is being looked after 24-7 and is safe. All the staff at Heathfield are friendly and welcoming. The home is always kept clean both in the rooms and common areas. The food/drink is varied and plentiful. I'm always offered some when visiting mum which is a nice gesture.
03 March 2025
I thought that my mother's previous care home was good, but after my mother came to Heathfield Court, they were below standard by comparison. The staff at Heathfield Court are outstanding, and the care and consideration given is of the highest standard. The cleanliness of the home is first class. Every member of staff seems to work upon the residence as if they were part of their own family. I cannot recommend Heathfield Court highly enough. I am more than happy with the care and attention my mother is receiving.
11 February 2025
The facilities, but above all, the care is excellent (this is what is really important). The home has a warm, welcoming atmosphere and the staff adapt their approach to the needs of the individual resident. The home is one which feels safe and you know your family member will be well cared for with their individual likes and dislikes taken into account.
31 January 2025
My dad moved to Heathfield Court Care Home at the end of August 2024 and it was the best decision I made for him. My dad settled in straight away and has been very happy ever since. The rooms are spacious with ensuites, the meals served are perfect. The staff are compassionate, the garden area is beautiful and there are lots of activities each week to keep all residents content. Not only have they made my dad feel welcome, but every member of staff including the manager make me and my own little family feel as though we are part of the Heathfield family. There have been numerous events held since August with amazing entertainment. The support received personally on my dad's arrival will always stay with me. The whole team are so understanding and nothing is a problem. I would compare Heathfield Court to a luxury hotel and have said on multiple occasions that I would happily move in. If you are looking for a care home for your loved one, this is definitely the one to choose!
29 January 2025
My mother has been at Heathfield Court Care Home this May for 2 years. It's a warm loving and friendly home. Home from home for our mother. All staff are attentive to her needs and professional. Nothing is too much trouble. Accommodation is cosy and ample for my mother's needs. Food is fresh and plentiful throughout the day. My mother is treated with dignity and love. There are activities planned for each day to keep residents engaged. Mum always looks well cared for and happy. Care home price is as expected for private care. Home manager is an amazing lady and can't say enough about her and her steam of angels that care for our loved ones.
29 January 2025
The care received by my mother-in-law and sister (who also resides at Heathfield Court Care Home) is excellent. The staff are kind and helpful and if you have any concerns these will be dealt with quickly. Because my sister was receiving such good care my Mother-in-Law chose Heathfield Care Home to move in to.
27 January 2025
Mum has been at Heathfield Court Care Home for 2 years now and has never been unhappy or asked if she could go home. The staff are all so hard working under conditions at times that can be very difficult, all of which they do with patience and with a smile. Mum's room is always clean and tidy and the girls take such good care in keeping it that way. The staff always make a fuss of mum and she loves that. She always enjoys joining in with the activities and there is always something going on to keep them stimulated which is great. The trips that they are taken on are always enjoyed and the entertainment is something they all love and it is so nice to see them all singing and dancing.
27 January 2025
Heathfield Court Care Home provides a caring and friendly environment. The carers respect the way the residents wish to live within the home. The facilities are very good and there is a mini bus for trips.
27 January 2025
My dad moved into Heathfield Court Care Home in November 2024, and he has been happy and settled ever since. He lives on the dementia floor, where the staff genuinely understand the symptoms of dementia and the specific needs of the residents. I always feel included and well-informed about his care, with regular updates from the staff. Heathfield has a warm, homely atmosphere, with plenty of small lounges where I can sit with my dad, making it feel like we're at home. We were also able to spend Christmas Day with him, which was such a lovely experience. It meant my dad didn't have to leave his familiar environment and travel to ours, helping him stay calm and settled. Heathfield is very family focused, and this is clearly evident during their social events, which are always packed with residents and their families. I usually have lunch with my dad once or twice a week, and the management team is always welcoming and supportive.
23 January 2025
Mum has been a resident since May 2023. Thanks to the alert professionalism of all of the staff mum is safe, well looked after, healthy and content. The in-house hairdressers are gentle, caring with cutting and curling Mum's hair. The variety of entertainment and weekly programs are very stimulating for residents and heartfelt for families. Immaculate housekeeping and deliciously planned culinary menus. I feel comfortable visiting mum and have enjoyed seeing the love and friendships mum has in her new life. I acknowledge mums decline and realise mum no longer knows or recognises me as her daughter, but it's ok as I now accept and realise the staff are now mums family and the residents are mums companions. Finally the in house training I attended has helped me considerably.
23 January 2025
Mum is so happy at Heathfield Court Came Home. She loves the staff and has so many friends amongst the residents. She enjoys getting involved in activities. Cannot thank the manager and the team enough for everything they do. They really go the extra mile and mum was given her wish to attend her grandson's Christmas wedding when a member of staff brought and accompanied her. A dream come true.
23 January 2025
I think mum and dad are in the right place at Heathfield Court Care Home, and receive a good level of care and support from the staff. I feel their needs are met well and that they are happy at the home. We made a good choice placing them in your care.
02 October 2024
My mum moved to Heathfield in April 2024. She has been very content since living there and seems happy and appropriately fulfilled. There are enough activities and interactions to keep her stimulated. She always looks clean, appropriately dressed and nicely styled hair. The staff all seem friendly and caring. The environment is clean and well maintained. The garden and patio areas are excellent and big enough size to accommodate all residents and their visitors.
04 September 2024
Everyone is very pleasant and helpful considering the issues I have. Nothing is too much trouble. It was lovely to be offered a meal so that we could sit with Dad too and not be hurried along.
06 August 2024
I had viewed many nursing homes for my brother but the manager at Heathfield Court was the only person who actually asked me about my brother on my first visit. I was made very welcome and didn't feel rushed at all. I knew from the beginning that this was the home for my brother. I will explain a little more about my brother. He is a 65-year-old gentleman with a learning disability. I had to find a nursing home for him due to the fact that he was placed in a residential home for only 3 weeks and due to neglect, he developed a pressure sore and was admitted into hospital for 4 months with osteomyelitis, (infection to the bones) he currently still has the pressure sore but thankfully, now he is in Heathfield Court, I cannot fault the care that he receives. All the staff treat each resident with the utmost care, respect and dignity. This is an outstanding home! Thank you to the manager and the whole team for your wonderful care.